Lead and mentor a team of Oncology Case Managers to provide exceptional support for patients accessing oral oncology medications. Oversee daily operations, monitor performance metrics, and serve as the primary escalation point for complex program inquiries.
Remote Support Specialist Jobs (4,748)
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Lead and mentor a team of Oncology Case Managers to ensure patients receive timely access to oral oncology medications. Oversee daily operations, monitor performance metrics, and serve as the primary escalation point for complex program inquiries.
Lead and mentor a team of Oncology Case Managers to provide exceptional support for patients accessing oral oncology medications. Oversee daily operations, monitor performance metrics, and serve as the primary escalation point for complex program inquiries.
Lead and mentor a team of Oncology Case Managers to ensure exceptional support for patients and providers accessing oral oncology medications. Oversee daily operations, monitor performance metrics, and serve as the primary escalation point for complex program inquiries.
Lead and mentor a team of Oncology Case Managers to ensure patients and providers have timely access to oral oncology medications. Oversee daily operations, monitor performance metrics, and serve as the primary escalation point for complex program inquiries.
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Handle the full customer request cycle via email, chat, and ticketing systems, focusing on payment-related queries and troubleshooting. Collaborate with product and tech teams to document feedback and improve the overall user experience.
Customer Support Specialist (cryptowallet & card | night shifts)
Utorg
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Full Time
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Yesterday
Utorg
Handle L1/L2 support tasks via ticketing systems, analyzing root causes to resolve customer issues and assisting merchants. Collaborate with internal departments to maintain the knowledge base and ensure customer satisfaction.
Healthcare Software Support Representative - Select (Remote - United States)
Nextech
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Full Time
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Yesterday
Nextech
Provide frontline support for Nextech software applications via calls and emails to resolve customer issues. Document incidents in the ticketing system and perform software upgrades while ensuring compliance with HIPAA and other regulations.
Provide high-touch technical support to HR and Payroll administrators via phone and email using Zendesk and Jira. Collaborate cross-functionally to resolve account health issues and provide product insights to the product team.
Provide consultations on dog training, behavior, and care via chat and email to ensure a high-quality customer experience. Motivate users to engage with platform content and collect feedback to improve products and services.
Support EMEA payroll and benefits administration with a primary focus on the Spanish market to ensure accurate and timely payments. Maintain employee data systems and manage relationships with third-party providers and internal stakeholders.
Support the strategic design, annual renewal, and financial management of benefit plans across the EMEA region. Develop executive dashboards and collaborate with HR teams to drive localized awareness and compliance of benefit programs.
Lead the Global Advanced Telephony Support team to deliver a world-class customer experience through strategic planning and operational oversight. Collaborate with cross-functional leaders to drive product improvements and optimize support workflows and response times.
Provide real-time support to members via chat, phone, email, and text regarding lab visits and membership questions. Resolve time-sensitive issues and escalate complex cases while maintaining the company's brand voice and quality standards.
Provide professional phone and email support to event attendees regarding ticket purchases and order issues. Accurately document customer interactions and resolve inquiries within a fast-paced remote call center environment.
KP808 - Full-Time Remote Executive Support Assistant - East Coast
British American Household Staffing
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Full Time
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Yesterday
British American Household Staffing
Provide administrative and operational support to a Senior Personal Assistant, handling overflow tasks and executive coordination. Responsibilities include drafting travel itineraries, managing calendars, and ensuring deadlines are met through proactive communication.
Radiology Imaging Support Intermediate - Pennsylvania residents
Geisinger
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Full Time
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Yesterday
Geisinger
Provide remote technical and operational support for Radiology Informatics, including RIS and PACS tier 1 support. Manage imaging media creation, electronic image transfers, and coordinate communication between patients, providers, and radiologists.
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Provide first-level technical support by managing customer calls, emails, and system alerts through an ITSM tool. Responsible for documenting incidents, escalating cases, and collaborating with vendors and internal engineers to ensure fast problem resolution.
Provide non-clinical administrative support for care management by triaging risk assessments and guiding members toward appropriate wellness resources. Perform high-volume outreach calls and health risk screenings to identify member needs and assign them to care managers.
Maintain, repair, and troubleshoot desktop hardware and software packages while providing customer service and end-user training. Resolve moderately complex technical problems escalated from first-line support and document all issues using applicable tools.
Provide first-line technical support and assist with the installation and maintenance of IT hardware and software. Monitor system performance and support network troubleshooting and security checks.
Provide technical support to store, pharmacy, and clinic employees by diagnosing and resolving hardware and software issues. Document problems in support tools and manage call workloads to ensure timely resolution within service level agreements.
Provide administrative support for sales activities, including quoting, client installation, and renewals to ensure customer satisfaction and retention. Coordinate with internal business partners and external brokers to manage client requirements and maintain accurate records in sales automation systems.
Support a front-end application for coverage and eligibility verification by managing business rule configurations and performing root-cause analysis. Collaborate cross-functionally to resolve issues and write user stories for new client implementations.
Provide solution-oriented technical support to customers via phone, chat, and email while documenting issues and escalating complex cases to the development team. Ensure transparent status updates for stakeholders and participate in a rotating on-call schedule to maintain support operations.
Member Support Specialist I
Tinker Federal Credit Union
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Full Time
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Yesterday
Tinker Federal Credit Union
Act as the first point of contact for members, handling 80-100+ calls daily to assist with financial needs and account support. Guide members through digital banking tools and collaborate with supervisors to resolve complex issues.
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Own the end-to-end resolution of production incidents and service requests for digital applications while contributing to root cause analysis. Monitor queues to meet SLAs and maintain operational documentation such as SOPs and runbooks in Confluence.
Intermediate Support Analyst
AB InBev | Growth Group
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Full Time
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Yesterday
AB InBev | Growth Group
Own the end-to-end resolution of production incidents and service requests for digital applications while contributing to root cause analysis. Monitor incident queues to meet SLAs and maintain operational documentation such as SOPs and runbooks.
Provide short-term emotional support and a compassionate space for people affected by terminal illness or bereavement via telephone. Responsibilities include active listening, exploring client feelings, and signposting to relevant resources.
Lead the design, implementation, and support of high-end cloud, infrastructure, and security projects for US-based clients. Provide complex troubleshooting and technical leadership while helping clients adopt AI-driven workflows and automation.
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