Provide technical support and product recommendations to customers while liaising with suppliers to understand portfolio application specifics. Collaborate with sales and marketing teams to identify new business opportunities and contribute to organizational learning.
Remote Support Specialist Jobs (4,748)
Search = support
Remote Client Support Specialist
Traveling with Tasha
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Full Time
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7 Weeks Ago
Traveling with Tasha
The specialist will serve as the primary point of contact for clients, managing travel arrangements and providing ongoing support throughout the booking process. They are responsible for researching destinations, maintaining accurate client records, and collaborating with suppliers to ensure high-quality service.
Travel Support Specialist (Remote)
Traveling with Tasha
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Full Time
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7 Weeks Ago
Traveling with Tasha
The Travel Support Specialist acts as a primary point of contact for clients, managing travel arrangements such as accommodations, cruises, and vacation packages. They are responsible for researching destinations, maintaining accurate booking records, and providing ongoing support throughout the travel process.
Assist clients with travel planning, bookings, and trip-related updates via phone, email, and messaging. Proactively monitor departures and resolve inquiries to ensure high customer satisfaction.
The Career Support Specialist registers job seekers, assists them in the resource room, and provides technical support for employment applications. They also administer assessments, conduct center orientations, and maintain accurate customer data within workforce systems.
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You will diagnose and resolve complex technical issues for Redis Enterprise customers while collaborating with engineering and support teams. You will also provide root cause analysis and serve as a customer advocate to ensure timely resolution of critical issues.
The Field Support Representative will install, train, and provide technical support for veterinary diagnostic products at customer locations. They are responsible for managing their own territory, building strong customer relationships, and identifying opportunities to grow accounts.
The Digital Support Engineer manages technical support for digital platforms, ensuring the reliability and security of identity workflows and mobile applications. They are responsible for incident resolution, proactive monitoring, and implementing automation to improve operational stability.
The Customer Support Quality Reviewer audits AI-handled and AI-assisted support tickets to ensure accuracy, compliance, and resolution quality. They document findings, report quality gaps, and provide actionable feedback to teams to drive continuous improvement.
Academic Support Tutor | Remote | Flexible | Independent 18 APPLICANTS
Nachhilfeunterricht
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Full Time
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7 Weeks Ago
Nachhilfeunterricht
Provide private lessons in primary education to support the academic development of younger students. You will have the flexibility to set your own class prices and manage your own schedule.
The role involves filtering help desk calls and providing exceptional customer service through live chat, email, and telephone. Responsibilities include troubleshooting end-user issues, managing support tickets, and performing post-resolution follow-ups.
Mainframe Ops/App Support
Diné Development Corporation
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Full Time
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7 Weeks Ago
Diné Development Corporation
The role involves providing comprehensive IBM and Unisys mainframe operations and application support, including system monitoring, troubleshooting, and incident resolution. You will collaborate with government personnel and customers to ensure system stability, manage change requests, and maintain performance standards.
IT Knowledge Management Support (Technical Writer) 11 APPLICANTS
Diné Development Corporation
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Full Time
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7 Weeks Ago
Diné Development Corporation
Develop, edit, and maintain technical documentation, including SOPs and knowledge articles, to support enterprise IT operations and modernization. Coordinate with technical teams to ensure documentation accuracy, compliance with DoD standards, and effective management of configuration baselines.
Unisys Technical Support/Application Support
Diné Development Corporation
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Full Time
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7 Weeks Ago
Diné Development Corporation
Provide technical support for the installation, configuration, and maintenance of Unisys OS2200 systems and supporting Windows environments. Ensure system compliance with DISA regulations, perform backups, and manage virtual tape processing via VTL servers.
Cloud Production Support Engineer
Diné Development Corporation
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Full Time
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7 Weeks Ago
Diné Development Corporation
The Cloud Production Support Engineer provides operational support, troubleshooting, and release management for the GEOMAP platform in a secure cloud environment. This role ensures production stability by monitoring system health, resolving incidents, and coordinating across cross-functional teams to maintain mission-critical capabilities.
You will serve as the primary point of contact for users, handling support inquiries and resolving technical issues. Additionally, you will assist the Customer Success team with onboarding and contribute to the improvement of the product and help center.
Customer Support Representative - Dominican Republic 31 APPLICANTS
Advanced Asset Management
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Full Time
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7 Weeks Ago
Advanced Asset Management
The representative will handle incoming calls, emails, and text messages from residents to resolve queries or coordinate with internal departments. They are responsible for logging interactions in the property management system and ensuring resident concerns are addressed.
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Customer Support Representative - El Salavdor
Advanced Asset Management
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Full Time
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7 Weeks Ago
Advanced Asset Management
The representative will handle incoming calls, emails, and text messages from residents to resolve queries or coordinate with internal departments. They are responsible for logging interactions in the property management system and ensuring resident concerns are fully addressed.
Customer Support Representative - Costa Rica
Advanced Asset Management
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Full Time
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7 Weeks Ago
Advanced Asset Management
The representative will handle incoming calls, emails, and text messages from residents to resolve queries or coordinate with internal departments. They are responsible for logging interactions in the property management system and ensuring resident concerns are fully addressed.
Customer Support Representative - Mexico
Advanced Asset Management
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Full Time
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7 Weeks Ago
Advanced Asset Management
The representative will handle incoming calls, emails, and text messages from residents to resolve queries or coordinate with internal departments. They are responsible for logging interactions in the property management system and ensuring resident concerns are fully addressed.
Remote Travel Customer Support Specialist
Hallford Travels
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Full Time
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7 Weeks Ago
Hallford Travels
Provide excellent customer service by assisting clients with travel arrangements, including cruises, tours, and hotel bookings. Maintain accurate records of interactions and stay updated on travel promotions and supplier information.
Remote Travel Support Specialist 15 APPLICANTS
Hallford Travels
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Full Time
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7 Weeks Ago
Hallford Travels
The specialist will assist clients with travel inquiries, coordinate bookings for cruises, hotels, and tours, and maintain accurate records of interactions. They will also stay updated on travel promotions and provide support to clients throughout the travel planning process.
The agent will communicate with customers via live chat and email to resolve queries and issues. They are also responsible for maintaining product knowledge and escalating complex cases to relevant departments.
The role involves independently reviewing and classifying live chat transcripts to ensure quality standards and brand safety are met. You will be responsible for identifying risks, tracking trends, and producing factual reports for support leadership.
The Customer Support Specialist (L2) will manage L1 agent performance, balance team workloads, and provide regular feedback to support professional growth. They will also analyze incoming tickets to identify bugs, implement automation solutions, and maintain the product knowledge base.
Customer Service Support with Native Swiss German
team.blue Spain
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Full Time
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7 Weeks Ago
team.blue Spain
Provide first-level technical support for domains, hosting, and servers while building trust with customers. Advise customers on product purchases and escalate complex issues to the second-level support team.
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You will be responsible for analyzing and resolving complex technical inquiries related to domains, hosting, web, and email services within the 2nd level support team. Additionally, you will coordinate with internal teams and partners to drive escalations to resolution and contribute to process improvements.
Call Center Agent (m/w/d) Second Level Support
Ströer SE & Co. KGaA (Ströer Gruppe)
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Full Time
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7 Weeks Ago
Ströer SE & Co. KGaA (Ströer Gruppe)
You will support customers via telephone by answering inquiries regarding products, tariffs, and processes. Additionally, you are responsible for the post-processing of calls and ensuring all interactions are accurately documented.
The role serves as the primary escalation point for technical support issues related to Voice and Verification services. Responsibilities include managing service incidents, optimizing routing configurations, and collaborating with engineering teams to resolve complex technical challenges.
You will diagnose and resolve complex technical issues for Redis Enterprise customers while collaborating with engineering and product teams. You will also serve as a customer advocate to ensure timely resolution of escalations and contribute to internal documentation.
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