Lead and manage the Business Operations Services Center Help Desk team, overseeing recruitment, training, and performance evaluations. Drive operational excellence by implementing best practices, monitoring ticket queues, and ensuring adherence to SLAs.
Remote Support Jobs in United States (5,819)
Remote in = United States
Job category = Support
Bilingual Call Center Representative - Remote FL
Gainwell Technologies LLC
·
Full Time
·
1 Week Ago
Gainwell Technologies LLC
Provide knowledgeable responses to client inquiries and resolve problems while adhering to SLAs and production targets. Collaborate with team members to improve workflows and cross-train new resources in customer service processes.
Provide high-quality email and phone support to resolve technical questions, bugs, and inquiries for students, employers, and career services. Act as a consultant to unblock users and collaborate with Product and Engineering teams to improve the overall user experience.
The Medical Support Assistant provides administrative and scheduling support for the Salt Lake City VA Medical Center, coordinating patient appointments and managing community care referrals. The role involves maintaining patient records and delivering high-quality customer service to Veterans and clinical staff.
Act as the primary point of contact for customers to handle inbound inquiries regarding account maintenance, billing, and technical support. Responsibilities include troubleshooting online platforms and maintaining detailed interaction records within Salesforce.
New remote support jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
Responsible for installing, repairing, maintaining, and testing product identification and traceability equipment for customers. This includes troubleshooting operational issues, conducting customer training, and collaborating with sales for machine demonstrations.
Provide tier one technical support for OnBoard and Govenda platforms via email, chat, phone, and virtual meetings. Troubleshoot software issues, maintain knowledge base articles, and collaborate with internal teams to ensure customer success.
Onboard new merchants by configuring accounts and coordinating gift card program setups. Provide technical support and troubleshooting for merchants and POS partners, including participation in a rotating on-call schedule.
Customer Service Representative
LIBERTY COMPANY INSURANCE BROKERS LLC
·
Full Time
·
1 Week Ago
LIBERTY COMPANY INSURANCE BROKERS LLC
The role involves handling servicing tasks for existing personal lines accounts and quoting for new accounts. Responsibilities include processing policy changes, managing claims, and communicating directly with clients and underwriters.
Provide inbound customer support for tech products, assisting with account billing, purchases, and refunds. The role involves educating customers on products and persuading them to purchase additional services to drive retention.
Acts as a Product Owner for PBM pricing and forecasting tools, providing business user support and resolving production issues. Responsible for capturing product requirements, facilitating user training, and managing the implementation of model enhancements.
Provide technical direction and hands-on maintenance for the R391 Composite Propeller System at Hurlburt Field. Act as a liaison between the customer and GE Aerospace by reporting program status, failures, and market intelligence.
Handle inbound and outbound calls to help members navigate health insurance application details and next steps. Ensure all interactions are conducted with compassion and strictly follow compliance guidelines to protect sensitive health information.
Supervise day-to-day call center operations to ensure employees meet performance goals and adhere to schedules. Responsibilities include coaching staff, handling escalated patient calls, and reporting KPIs to the Operations Manager.
Provide quality customer service within the KanCare Contact Center by answering eligibility questions and providing program information. Responsible for gathering thorough documentation and entering information accurately into various systems.
Lead and scale a team of Technical Support Specialists in the Americas region to ensure exceptional customer experiences. Collaborate with Product and Engineering teams to resolve escalated issues and improve support documentation and processes.
Support Tier 1 help desk operations, including user account creation, maintenance, and basic technical troubleshooting. Assist with workstation setup and the implementation of AI-driven IT support solutions.
New remote support jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
Principal Customer Engagement Specialist - Midwest Region
Medtronic
·
Full Time
·
1 Week Ago
Medtronic
Manage the customer journey for live accounts in the Midwest region to increase product adoption and prevent churn. Collaborate with sales, product, and engineering teams to integrate feedback and drive commercial results for the Touch Surgery Ecosystem.
The Member Support Specialist handles incoming calls, emails, and chats to assist members and care coordinators with healthcare and social determinant needs. They serve as a liaison between members and other departments while ensuring HIPAA compliance regarding protected health information.
The Contact Center Reporting Analyst provides reporting, analysis, and actionable insights to support contact center operations and business performance. Responsibilities include data extraction, validation, analysis, report development, and presentation of findings.
Lead and develop a team of Application Support Engineers providing production support for the ACH Alert platform. Manage critical production incidents, track performance metrics, and collaborate cross-functionally to reduce recurring issues.
Handle inbound customer inquiries via phone, email, and chat to support sheet music retail customers. Identify customer needs, provide solutions, and identify opportunities for upselling or cross-selling products.
Support clients through all stages of travel, from booking to post-trip follow-up. Handle inquiries, process itinerary changes, and resolve customer concerns professionally.
Support clients through all stages of travel, from booking to post-trip follow-up. Handle inquiries, process itinerary changes, and resolve customer concerns professionally.
The Senior Specialist, Client Services is responsible for supporting trade management and collateral services across multiple client trades and projects. This includes creating and delivering accurate trade reporting, resolving loan level issues, and ensuring timely communication with clients and internal teams.
Provide technical support to creators regarding commissions, analytics, and payment discrepancies. Collaborate with cross-functional teams to resolve complex tracking issues and maintain internal support documentation.
New remote support jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
Provide technical phone support to customers and distributors to resolve reagent and instrument performance discrepancies. Support complaints handling and compliance reporting in accordance with FDA and ISO regulations.
Manage multi-channel patient interactions to convert inquiries into booked appointments while ensuring high patient satisfaction. Collaborate with clinic staff and internal teams to optimize the patient experience and accelerate growth.
Investigate customer inquiries regarding automotive parts and provide verification or recommendations on correct requirements. Maintain detailed database case notes and stay current on program materials to deliver expert customer experiences.
Bilingual Customer Service Representative-SDU-Work From Home-MUST LIVE IN SAN ANTONIO, TX
Systems & Methods, Inc. (SMI)
·
Full Time
·
1 Week Ago
Systems & Methods, Inc. (SMI)
Respond to customer service calls and correspondence regarding child support and SDU payment processing. Document all contacts and update SMI and State systems according to standard operating procedures.
Automatically Apply to the Best Remote Jobs
Stop the endless job search. Our AI finds and applies to the best jobs for you.
Support Jobs in Other Countries
Remote Support Jobs in Canada
351
Remote Support Jobs in United Kingdom
315
Remote Support Jobs in Philippines
259
Remote Support Jobs in Mexico
213
Remote Support Jobs in Australia
196
Remote Support Jobs in Germany
195
Remote Support Jobs in India
164
Remote Support Jobs in Spain
132
Remote Support Jobs in France
127
Remote Support Jobs in Brazil
118
Remote Support Jobs in Colombia
111
Remote Support Jobs in Jamaica
100
Remote Support Jobs in Argentina
96
Remote Support Jobs in New Zealand
86
Remote Support Jobs in Poland
72
Other Categories in United States
Remote Other Jobs in United States
33205
Remote Software Development Jobs in United States
25045
Remote Sales Jobs in United States
23873
Remote Healthcare Jobs in United States
10505
Remote Finance Jobs in United States
6682
Remote Product Jobs in United States
5019
Remote Marketing Jobs in United States
3451
Remote Legal Jobs in United States
2813
Remote Teaching Jobs in United States
2391
Remote Recruiter Jobs in United States
1973
Remote Design Jobs in United States
1649
Remote Writing Jobs in United States
1164
Remote Data Entry Jobs in United States
1063
Remote Virtual Assistant Jobs in United States
679
Browse Jobs by Role
Remote Data Analyst Jobs
Remote Management Consultant Jobs
Remote Account Executive Jobs
Remote Call Center Representative Jobs
Remote Graphic Designer Jobs
Remote Social Media Manager Jobs
Remote Proofreader Jobs
Remote Program Manager Jobs
Remote Video Editor Jobs
Remote Translator Jobs
Remote Technical Writer Jobs
Remote Customer Success Manager Jobs
Remote Software Engineer Jobs
Remote Content Creator Jobs
Remote Chief of Staff Jobs
