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Faithful Financial Co, LLC

Remote Customer Service Professional — Multiple Client Programs

Posted 2 hours ago
United States
$12 - $15 per hour
0-2 years experience
customer-service windows
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AI Summary

The professional will handle inbound and outbound calls to support various clients while accurately entering information into the company database. They are also responsible for addressing customer concerns and meeting performance metrics to ensure satisfaction.

Are you looking for a flexible, work-from-home opportunity? Join our team as a  Remote Customer Service Representative and help support customers of various  clients! In this role, you’ll handle both inbound calls, ensuring callers have a  seamless experience while entering their information into our database. If you  have great communication skills and a passion for helping others, this is the  perfect role for you! 

Responsibilities
:
● Handle inbound and outbound calls to support customers of various clients
● Provide excellent customer service, addressing questions and concerns
● Accurately enter information into our database
● Follow up with customers as needed to ensure satisfaction
● Meet and exceed performance metrics to qualify for advancement
opportunities

Requirements

● High school diploma or equivalent 
● Strong verbal communication skills 
● Reliable internet connection and a quiet workspace 
● Basic computer skills (Microsoft Office proficiency) 
● Ability to work flexible hours, including evenings and weekends (set your  own schedule)

Technology Requirements (MANDATORY to begin work):
● Windows 11 desktop or laptop
● Minimum 16 GB RAM
● No Chromebooks or Apple devices
● Dual monitors recommended (not required at application)
● USB noise-canceling headset (not required at application)

Benefits

● Fully remote position – work from anywhere
● Starting pay of $12–$15/hour
● Flexible self-scheduling
● Advancement opportunities based on performance
● Supportive team environment

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