Remote Junior Support Jobs
2,213 Junior Support jobs available for remote work from home. Apply for positions such as Customer Experience Associate, Technical Support Specialist II - Wed-Sat 10 AM - 9:00 PM, Service Desk Analyst - Tier 2 and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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The associate will provide frontline support to users via email and live chat, troubleshooting platform issues and bugs. They will also analyze user feedback to inform product, marketing, and operations teams while monitoring for fraud.
Provide Level 2 technical support for network solutions by monitoring system health and performing remote diagnostics. Coordinate troubleshooting efforts with field technicians and partners while maintaining accurate documentation of all technical work.
Investigate and resolve escalated application incidents while maintaining detailed records and clear communication with users. Collaborate with technical teams to provide support guidance and assist in the stabilization of new system rollouts.
Provide Level 2 post-sales technical support for protection and control products, including relays and meters, while managing customer cases and documentation. Collaborate with engineering teams to resolve technical issues, perform fault analysis, and support product integration for utility and industrial systems.
This position is responsible for supporting trade management and collateral services by creating accurate trade reports and ensuring timely delivery to clients. The role involves resolving loan-level issues, validating assignment chains, and facilitating document-related requests while maintaining adherence to service level requirements.
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The Senior Officer provides critical support and guidance to personnel regarding sensitive matters such as misconduct, crisis, and victim support. They facilitate case management, monitor reporting trends, and build organizational capacity for survivor-centered approaches.
The Application Support Analyst provides first-line technical support by investigating and resolving application incidents while maintaining active ticket ownership. They also collaborate with internal teams to document resolutions, identify recurring issues, and streamline support operations.
The Contact Center Advocate I is responsible for scheduling patient appointments, managing registration, and updating insurance information. They also serve as the primary point of contact for patient inquiries, providing professional and compassionate support to ensure a seamless healthcare experience.
The Staff Relations Support Manager will conduct workplace investigations, facilitate interviews, and manage case documentation within the EthicsPoint system. They will also provide support to operations, ensure policy compliance, and handle employee inquiries with professionalism and discretion.
The agent will handle inbound calls from healthcare customers to resolve clinical application issues and document incidents in a 24/7 call center environment. Responsibilities include tracking, escalating, and driving the resolution of technical incidents while maintaining high standards of service.
The Senior Customer Engagement Specialist will provide proactive, high-quality support to North American customers to ensure effective platform adoption and value realization. They will also act as a senior point of support for complex queries, contribute to process improvements, and collaborate with internal teams to drive customer success.
The Customer Service Agent will handle complex escalations, investigate customer issues, and act as a liaison between customers, carriers, and internal teams. They will also support B2B administrative processes and contribute to the improvement of customer service procedures.
The SPS Associate acts as the primary interface for Amazon's Selling Partners, diagnosing technical and operational issues via phone, email, and chat. They are responsible for providing world-class support, documenting interactions, and educating partners on tools and standards to ensure a seamless experience.
The Senior Technical Support Analyst provides advanced troubleshooting for complex technical issues and conducts root-cause analysis. They also mentor junior staff and contribute to the development of knowledge base documentation.
The specialist will manage inbound customer inquiries via live chat, email, and phone while supporting order processing and proactive customer campaigns. They will also collaborate with pharmacies and internal stakeholders to resolve issues and ensure a positive customer experience.
The Member Service Advocate is responsible for processing insurance enrollments and providing exceptional customer service via inbound calls. They will resolve member inquiries, handle complaints, and perform administrative tasks while maintaining company brand standards.
The Lead Customer Service Associate assists in supervising team operations, managing escalated client issues, and coordinating with internal departments to resolve system and vendor challenges. They also provide training to associates, monitor quality metrics, and ensure service goals are met through effective workflow management.
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The Customer Experience Manager acts as the primary liaison for parcel shipping customers, managing relationships and ensuring business alignment. They are responsible for optimizing delivery strategies, overseeing carrier performance, and providing technical support for platform integrations.
The Digital Support Specialist provides front-line support to banking customers via phone, chat, and secure messaging in a high-volume contact center. They are also responsible for reviewing and processing customer applications while ensuring compliance with regulatory requirements and internal policies.
The Administrative Coordinator manages daily operations including job closeouts, invoicing, and customer follow-up. They are responsible for maintaining accurate project records and coordinating communication between customers and internal teams.
The technician will maintain clinical drug lists, update prior authorization coverage criteria, and resolve benefit setup questions. They will also prepare reports and client-facing clinical materials while coordinating with internal stakeholders to ensure accuracy and efficiency.
The Product Support Specialist will serve as the frontline of support, resolving software-related issues via phone, email, and chat. They will also collaborate cross-functionally, author knowledge base content, and utilize AI tools to improve client workflows.
The Senior Member Support Specialist will guide members through onboarding and provide ongoing support for accounting, payroll, and tax inquiries via video calls. They will also maintain accurate documentation in Salesforce and collaborate cross-functionally to improve the member experience.
The Associate Customer Service Supervisor supports the management of daily activities, provides training, and ensures team performance meets established KPIs. They are responsible for troubleshooting systems, documenting processes, and providing work direction to team members regarding order processing and inquiries.
The Customer Experience Program Specialist manages Voice of Customer initiatives, customer surveys, and reporting to drive continuous improvement across the organization. This role involves analyzing performance data, coordinating cross-functional improvement projects, and ensuring the effective operation of assigned CX programs.
The representative will build and maintain relationships with physician practices to ensure excellent service and account success. Responsibilities include resolving account issues, managing billing inquiries, and educating customers on best practices.
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The Client Support Specialist resolves technical and non-technical client issues across multiple channels while maintaining product expertise. They also contribute to the Support Center by creating and updating articles, tutorials, and checklists.
The Customer Experience Coordinator manages the account launch process from signed agreement to go-live, ensuring all requirements and documentation are complete. They also serve as the primary point of contact for ongoing administrative support, billing coordination, and account health monitoring.
You will manage complex technical support tickets and act as a primary architect for self-serve ecosystems and customer configurations. Additionally, you will bridge the gap between customer feedback and product development while optimizing support workflows using AI tools.
The consultant will triage and resolve complex Sage Intacct support requests while maintaining strong client relationships and service quality. They will also document root causes, contribute to the knowledgebase, and provide coaching to other team members.
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