Remote Junior Support Jobs
2,217 Junior Support jobs available for remote work from home. Apply for positions such as Medical Call Center Representative/assistant, Field Service Order Support, Technical Product Support Specialist and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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The role involves managing inbound and outbound patient communications, scheduling appointments, and maintaining accurate Electronic Medical Record documentation. Additionally, the representative provides executive administrative support by managing calendars, organizing schedules, and drafting professional correspondence.
The role involves managing customer service orders from acceptance through invoicing and coordinating resources for field service calls. You will act as a primary liaison for the field service team, ensuring timely project delivery and accurate documentation in SAP.
You will act as the first line of expert support for customers, troubleshooting technical issues across various channels and integrations. Additionally, you will advise clients on platform best practices and contribute to documentation and process improvements.
Lead and evaluate the customer experience team, manage high-risk clinical and operational escalations, and oversee performance metrics and vendor SLAs. Improve the customer journey by addressing root causes with product and operations teams and scaling support through automation and AI.
Handle complex customer and service-related issues as a Level 2 escalation point, investigating cases and coordinating with internal teams, program managers, and clients to achieve timely resolutions. Maintain accurate case records, monitor service-level agreements, manage assigned cases and projects through completion, and provide clear, empathetic guidance to candidates and clients.
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The Customer Service Representative II handles customer inquiries and resolves moderately complex issues across multiple communication channels like phone, email, and chat. They are responsible for documenting interactions, managing escalated concerns, and providing accurate product and service guidance.
The coordinator will manage end-to-end order processing, including scheduling installations, coordinating with the warehouse, and handling customer enquiries. They are also responsible for maintaining CRM data, processing invoices, and managing supplier procurement for production materials.
The Customer Support Manager serves as the primary point of contact for customers, ensuring service delivery and SLA compliance for video surveillance deployments. They also manage service contracts, oversee subcontractors, and drive service growth through up-selling and cross-selling opportunities.
The Customer Experience Agent is responsible for managing customer inquiries across multiple channels including phone, chat, and email to ensure high satisfaction. They will handle order processing, returns, refunds, and resolve issues related to shipping and product quality while maintaining brand standards.
Monitor and moderate social media content for clients while managing direct messages and customer support inquiries. Use CRM tools and AI-assisted drafting to provide accurate, empathetic, and timely responses to customer issues.
The Field Service Representative is responsible for delivering high-quality technical service, preventative maintenance, and repairs for diagnostic imaging systems at various hospitals and clinics. They must manage repair parts cycles, document service history, and maintain strong customer relationships to ensure service excellence.
Support the supervisor in managing daily customer service operations, setting workload priorities, monitoring performance, and providing work direction and feedback to team members. Develop and deliver training, maintain performance indicators and documented procedures, troubleshoot systems, and oversee the processing of customer orders, returns, and inquiries.
Provide first-line technical support for the Mogli SMS & WhatsApp application via various communication channels. Maintain accurate client records, troubleshoot complex issues, and contribute to internal knowledge base and product release testing.
The specialist will provide technical support for HVAC, lighting, and refrigeration systems via various communication channels while documenting processes and resolving customer issues. They are also responsible for commissioning systems, analyzing energy data, and providing coaching to team members.
Monitor and moderate social media content for clients while managing direct messages and customer support inquiries. Use CRM tools and AI-assisted drafting to provide accurate, empathetic, and timely responses to customer issues.
Provide second-tier customer support for e-commerce inquiries via chat, email, and phone while managing user registrations and order troubleshooting. Collaborate with cross-functional teams to resolve technical issues and maintain reporting dashboards to track platform performance.
You will be responsible for translating business needs into scalable workflows and managing GTM systems like Salesforce. Additionally, you will lead cross-functional projects and implement AI-assisted solutions to improve operational efficiency.
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The Senior Production Support Professional manages and oversees batch processing for university systems while automating manual tasks to improve efficiency. They provide tier-2 technical support, troubleshoot production issues, and maintain high-availability environments.
Monitor and moderate social media content for clients while managing direct messages and customer support inquiries. Use CRM tools to document cases and provide technical triage while maintaining brand tone and safety standards.
The representative will serve as the primary expert for warranty-related inquiries, managing claims, order entries, and troubleshooting for dealers and customers. They will collaborate with internal teams to resolve issues and ensure accurate documentation of warranty processes and policies.
You will manage high-volume customer support tickets, investigating and resolving issues related to lab orders and patient results. You will also collaborate with product and operations teams while maintaining a knowledge base to improve future support efficiency.
The specialist is responsible for resolving insurance claim denials, managing outstanding claims, and performing follow-up actions to ensure accurate billing. Additionally, they provide customer support by assisting patients with account inquiries, payment plans, and price quotes.
The specialist will lead technology transformation projects focusing on Conversational AI and cloud-based contact center solutions. They are responsible for aligning technology capabilities with industry benchmarks, quality metrics, and agent performance scorecards.
The Customer Service Representative will resolve customer inquiries via phone, email, and chat while accurately documenting interactions in CRM systems. They will also perform administrative tasks such as scheduling and information verification to support the MDE process.
The Technical Support Specialist serves as a bridge between the SaaS platform and customers, resolving escalated technical issues and providing product training. They are responsible for documenting interactions, identifying root causes of software problems, and collaborating with product teams on improvements.
Manage complex safety-related cases, including discrimination, personal safety threats, and domestic violence, through various communication channels. Provide high-level support to the community while documenting best practices and collaborating with internal teams to improve safety services.
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Manage end-to-end employee onboarding across multiple countries, ensuring all documentation, contracts, and compliance requirements are met before the start date. Act as a trusted consultant to clients by guiding them through local employment practices and coordinating with internal teams to set up payroll and benefits.
Provide remote break/fix technical support for photo finishing equipment via phone and email. Proactively monitor system connectivity and assist customers with equipment setup, software navigation, and part replacement.
The specialist will answer inbound calls and make outbound calls to schedule appointments while providing an empathetic and professional customer experience. They are responsible for accurately updating CRM data and coordinating with dispatch to ensure efficient service delivery.
The Diagnostics Technical Support Representative resolves technical issues for animal health diagnostic products by providing guidance on operation, connectivity, and system integration. They are responsible for documenting complaints, managing case resolution, and ensuring high-quality support across various communication channels.
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