Customer Service Representative
Manage inquiries from internal and external customers via email, phone, and Microsoft Teams while providing exceptional support. Process product orders, returns, exchanges, and recall paperwork using the ERP system.
Remote Junior Support Jobs (2,226)
Request for Proposal (RFP) On-Call IT Support Services
The service provider will deliver remote, on-call IT support to approximately 28 users across India, resolving hardware, software, and connectivity issues. They will also manage OEM warranty claims, coordinate repairs, and assist with the sourcing of approved IT equipment.
Customer Service Representative II
The role involves responding to patient inquiries via phone and email while managing patient registration, billing information, and referral processing. The representative will also coordinate with internal departments and clinical teams to ensure timely issue resolution and accurate documentation.
Warehouse support
Ensure the correct execution of warehouse processes, including inventory control, quality standards, and administrative reporting. Manage projects and generate reliable reports to support decision-making and continuous process improvement.
Customer Support Agent
The Customer Support Agent will resolve customer issues across email, chat, and phone while identifying patterns to improve product quality. They will also manage escalated cases and translate user feedback into actionable insights for the product team.
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Sr Support Rep, Florida Scholarship Programs
The Senior Support Representative manages high-volume customer inquiries and coordinates operational support for Florida scholarship programs. They act as a liaison between families, schools, and internal teams to ensure accurate registration, invoicing, and issue resolution.
Rigline Team Lead – Remote Operations Support
The Team Lead oversees the 24/7 remote operations support team, ensuring efficient shift operations and high-quality customer service. They are responsible for managing major events, facilitating shift handovers, and coaching technicians to meet performance KPIs.
Bilingual Customer Care Specialist (English & Spanish) - Remote job in Costa Rica only
Provide professional and empathetic customer support via phone, email, and chat in English and Spanish. Take end-to-end ownership of customer inquiries, including order modifications, billing, and returns, while maintaining high performance standards.
Customer Remote Support Agent
Provide advanced remote troubleshooting and technical support for BD Biosciences instrumentation via phone, email, and chat. Document all support activities accurately while maintaining key performance metrics like customer satisfaction and resolution time.
Application Support Analyst
Deliver 2nd line technical support by investigating and resolving complex technical issues while collaborating with cross-functional teams. Create knowledge base articles and maintain secure data practices to ensure smooth operation of core business applications.
Associate Manager, Customer Service (3pm - 11pm) | PGIM Ireland
The Associate Manager is responsible for leading, coaching, and managing a team of Customer Service Professionals to ensure operational excellence and high-quality service. They will oversee daily service operations, monitor performance metrics, and drive continuous process improvements to meet organizational objectives.
Associate Manager, Customer Service (3pm - 11pm) | PGIM Ireland
The Associate Manager is responsible for leading, coaching, and managing a team of Customer Service Professionals to ensure operational excellence and high-quality service. They will oversee daily operations, monitor performance metrics, and drive continuous process improvements to meet service and engagement objectives.
Desktop Support Specialist
Provide level 2 technical support to diagnose and resolve issues while maintaining accurate hardware and software asset tracking. Collaborate with IT teams to manage service desk tickets, support conference room systems, and ensure compliance with security and SOC 2 standards.
Technical Support Representative II | REMOTE
Provide advanced technical support to customers by identifying and troubleshooting hardware, software, and system issues. Document interactions in a CRM system and collaborate with other departments to ensure effective solutions and customer satisfaction.
Central Operations Support Executive, IN External Fulfillment 13 applicants
The Central Operations Support Executive will remotely monitor seller operations, manage stakeholder relationships, and coordinate with field executives to ensure efficient site functioning. They are also responsible for training sellers, developing standard operating procedures, and analyzing data to improve the overall seller experience.
Contact Center Associate 2 (H)
The Contact Center Associate 2 facilitates patient-centered care by managing scheduling, registration, and insurance verification within the UHealth System. They also serve as a subject matter expert, providing guidance and training to peers while ensuring high-quality service delivery.
Partner Support Specialist
The Partner Support Specialist will manage client onboarding, training, and ongoing support while troubleshooting technical issues. They will act as a primary point of contact, ensuring client adoption and facilitating communication between internal teams and the client.
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AIS Technical Support
Provide technical support to veterinary clinics by troubleshooting connectivity issues and managing image transfers for telemedicine services. Configure software for new clients and monitor system performance to ensure reliable service delivery.
Manager, Customer Support
The Manager will lead a customer support team across multiple channels, overseeing daily operations, queue health, and performance metrics. They will also coach team members, handle complex escalations, and collaborate with cross-functional departments to improve customer experience and internal processes.
Member Services Lead
Lead, coach, and develop a team of Member Service Representatives to ensure high-quality service delivery and performance. Manage daily contact center operations, including queue monitoring, real-time redeployment, and resolving escalated member issues.
Technical Support Specialist
The Technical Support Specialist serves as the primary point of contact for customer inquiries via email and chat to troubleshoot and resolve product issues. They also collaborate with internal teams to provide product feedback and improve the overall customer experience.
System Support Analyst I
The System Support Analyst provides real-time technical support to healthcare customers by diagnosing and resolving complex software and database issues. They are also responsible for configuring software deployments and maintaining accurate incident documentation within the ticketing system.
Customer Support & Service Coordinator (HVAC)
The role involves managing daily scheduling and dispatching for HVAC technicians while acting as the primary point of contact for customers. Additionally, the coordinator will handle accounts receivable, collections, and follow-up communications to ensure operational efficiency and customer satisfaction.
Operations Support Rep I-2
The Operations Support Representative monitors incoming radiology orders and images to ensure clinical information is complete and accurate. They also facilitate communication between hospitals and radiologists by managing inbound/outbound calls and coordinating conference calls.
Customer Experience and Business Operations Specialist
The specialist will serve as the primary point of contact for nonprofits, schools, and libraries, handling support requests, account onboarding, and order processing. Additionally, they will document customer experience workflows, track performance metrics, and collaborate with internal teams to improve service delivery.
Supervisor, Contact Center and Clinical Operations
The Care Supervisor will lead pharmacy programs, manage clinical operations, and oversee a team of pharmacists and technicians to ensure high-quality patient care. They are responsible for driving process improvements, maintaining regulatory compliance, and collaborating with external partners to achieve program objectives.
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CSS Support Operations Analyst
The analyst handles customer inquiries through a ticketing system to resolve technical issues and maximize product outcomes. They also collaborate with engineering teams to root cause problems and maintain training materials for the platform.
Technical Customer Support
The Tier 1 Product Support Specialist handles escalated technical tickets and performs advanced triage using logs, API calls, and data analysis. They also collaborate with Engineering to resolve defects while mentoring L1 staff and improving internal knowledge documentation.
Navy STEM Communications Specialist – ONR Support
The specialist will identify and develop stories highlighting Naval STEM programs by interviewing participants and attending outreach events. They will also manage content creation for various platforms, including websites, social media, and newsletters, while ensuring compliance with government review procedures.
Field Service Representative
The Field Service Representative installs, maintains, and troubleshoots turbomachinery and package systems at customer locations. They perform preventive maintenance, inspections, and commissioning activities while utilizing technical diagrams and digital tools.
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