Senior Manager, AI Customer Success
Lead and scale the AI Customer Success team while managing a portfolio of strategic enterprise accounts. Drive customer retention, expansion, and successful adoption of AI agents into production environments.
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Lead and scale the AI Customer Success team while managing a portfolio of strategic enterprise accounts. Drive customer retention, expansion, and successful adoption of AI agents into production environments.
The Strategic Account Manager is responsible for driving regional growth and expanding the adoption of the UNITY prenatal screening platform. This role involves building strategic relationships with health systems and collaborating with internal teams to ensure successful implementation and utilization.
The Staff Attorney supports the Legal Department by drafting, reviewing, and negotiating various client and vendor agreements while advising on privacy and data protection matters. They also conduct research on legislative and regulatory developments to provide business-focused legal guidance to internal stakeholders.
The UI Artist will create high-fidelity visual interfaces, mockups, and design systems for real-time interactive experiences. They will collaborate with technical teams to implement these designs into Unreal Engine using UMG and related tools.
The QA Specialist will design and execute test plans for core banking conversions, focusing on data validation and functional testing. They will manage defect triage, reconcile data between legacy and target systems, and ensure go-live readiness for financial institutions.
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The Scrum Master will manage agile delivery for core banking conversion projects, ensuring readiness for mock and go-live dates. Responsibilities include maintaining backlogs, facilitating ceremonies, managing risks via the RAID log, and reporting status to steering committees.
The Senior Customer Support Agent will resolve technical and non-technical customer inquiries via Intercom while maintaining high service standards. They will also collaborate with cross-functional teams to improve support processes and documentation.
You will define the go-to-market strategy and messaging for partner channels while building repeatable processes and enablement assets. Additionally, you will act as a product advocate and maintain strong relationships across the ecosystem to drive partner-sourced pipeline.
Manage the full sales cycle from prospecting and discovery through product demonstrations, negotiation, and closing. Engage with healthcare and dental leaders to understand operational challenges and provide AI-powered voice technology solutions.
Manage the full sales cycle from prospecting and discovery to product demonstrations and closing deals. Engage with healthcare and dental leaders to identify operational challenges and provide AI-powered voice solutions.
The Implementation Specialist will manage the end-to-end deployment of AI and voice solutions, coordinating with internal teams and customers to ensure successful configuration and launch. They are responsible for tuning voice agent workflows, conducting UAT, and maintaining accurate documentation throughout the implementation lifecycle.
The Strategic Account Executive will own the full enterprise sales cycle across the TOLA region, focusing on acquiring large healthcare organizations. They will build and maintain a strategic pipeline while leading consultative sales conversations to align AI platform solutions with customer business objectives.
The Strategic Account Executive will own the full enterprise sales cycle, from prospecting to closing, within the TOLA region. They will build and maintain a strategic pipeline while developing trusted relationships with senior healthcare executives to drive AI platform adoption.
The Implementation Specialist will manage the end-to-end deployment of AI and voice solutions, coordinating with internal teams and customers to ensure successful configuration and go-live. They are responsible for tuning voice agent workflows, conducting post-launch call reviews, and maintaining accurate implementation documentation.
The Field Marketing Manager will own the end-to-end execution of high-impact events and tradeshows to drive pipeline and revenue. This role involves close collaboration with Sales to support target account outreach and managing all event logistics, budgets, and performance tracking.
Manage the full sales cycle from prospecting and discovery through product demonstrations, negotiation, and closing. Engage with healthcare and dental executives to understand operational challenges and provide AI-powered voice solutions.
The Account Manager will be responsible for exceeding sales targets through renewals and expansion within an existing account base. They will collaborate with Customer Success and Marketing teams to identify growth opportunities and develop strategic account plans.
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The Prenatal Account Executive is responsible for driving market development and increasing utilization of the UNITY Fetal Risk Screen through direct sales to OBGYNs, MFMs, and Genetic Counselors. They will manage the full sales lifecycle, cultivate relationships with key opinion leaders, and execute strategic business plans within their assigned territory.
The Prenatal Account Executive will drive market development and increase utilization of fetal risk screening products by selling directly to OBGYNs, MFMs, and genetic counselors. They are responsible for managing the full sales lifecycle, cultivating key opinion leader relationships, and executing strategic business plans within their assigned territory.
The Prenatal Account Executive is responsible for driving the utilization of fetal risk screening products through direct sales to OBGYN clinics, MFM practices, and genetic counselors. They will manage the full sales lifecycle, cultivate relationships with key opinion leaders, and execute strategic business plans to grow market share within their assigned territory.
The Oncology Account Executive is responsible for driving sales volume for liquid biopsy products by cultivating relationships with oncologists and the cancer care community. They must create and implement strategic business plans to grow revenue within their designated geography.
The Prenatal Account Executive will drive market development and increase utilization of fetal risk screening products by managing relationships with OBGYNs, MFMs, and genetic counselors. They are responsible for executing strategic business plans, managing the full sales lifecycle, and delivering clinical information to healthcare providers.
The analyst will evaluate compensation data to ensure competitive pay practices and support incentive program administration. They will also provide guidance to HR and business leaders while maintaining accurate records and ensuring regulatory compliance.
You will design, build, and operate scalable infrastructure on AWS and Kubernetes while driving GitOps practices across the organization. Additionally, you will manage CI/CD pipelines, mentor team members, and integrate AI-assisted engineering tools into the development workflow.
Analyze and improve the quality of multilingual text classifier outputs while collaborating with linguistics and engineering teams. Develop and refine language-specific parsers and translate taxonomy content between English and Croatian.
The Technical Account Manager will serve as the primary technical point of contact for healthcare customers, ensuring platform health, adoption, and growth. Responsibilities include proactive technical advisory, managing account technical plans, and leading technical responses to escalations.
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The Account Director is responsible for managing and growing existing customer relationships through renewals, upsells, and cross-selling of OneStream SaaS solutions. They will develop strategic business plans to achieve sales targets while acting as a consultative partner to C-level executives.
The Account Director is responsible for managing and growing existing customer relationships through renewals, upsells, and cross-selling of OneStream SaaS solutions. They will develop strategic business plans, identify new sales opportunities, and provide consultative guidance to C-level executives to ensure revenue growth.
The Account Director is responsible for driving new business growth and net-new customer acquisition within a defined territory. They will manage the full sales cycle, from prospecting and pipeline generation to closing complex SaaS deals with C-level stakeholders.
The Account Director is responsible for managing and growing existing customer relationships through renewals, upsells, and cross-selling of OneStream SaaS solutions. They will develop strategic business plans to meet sales targets and provide consultative guidance to C-level executives.
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