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The Customer Success Manager will build and maintain strategic relationships with public sector clients to drive platform adoption and ensure successful outcomes. They will act as a subject matter expert, providing technical guidance, training, and innovative solutions to meet complex agency requirements.
The Executive Director will lead the regional Customer Success organization to drive customer satisfaction, adoption, and retention through data-driven strategies. They are responsible for building a scalable team, optimizing the customer journey, and collaborating with sales and marketing to achieve business growth.
You will drive customer success initiatives and act as a subject matter expert for digital identity and fraud prevention solutions across UK and EU markets. The role involves managing end-to-end customer integration projects, fostering strategic relationships, and supporting business development and regulatory compliance efforts.
The Customer Success Engineer acts as the primary technical owner for enterprise accounts, driving onboarding, adoption, and long-term resilience strategies. They are responsible for conducting recovery simulations, managing churn risk, and aligning technical outcomes with business goals for C-level stakeholders.
You will build and maintain partnerships with schools and educational authorities to ensure the successful implementation and adoption of the AV1 technology. Additionally, you will act as a strategic advisor to help educators address school absenteeism and maximize the impact of the solution.
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The Customer Success Manager will drive client onboarding, satisfaction, and loyalty while identifying revenue growth opportunities through upsells. They will also act as a customer advocate, providing training and collaborating with cross-functional teams to optimize the user experience.
The Director of Customer Success Partnerships will lead strategic enterprise accounts and manage a cross-functional team to drive adoption, operational excellence, and account growth. They are responsible for building executive relationships, overseeing onboarding and implementation, and aligning internal teams to meet commercial objectives.
The Customer Success Technical Advisor acts as a strategic technical lead for enterprise clients, focusing on security outcome attainment and platform adoption. They are responsible for conducting architectural reviews, delivering technical workshops, and orchestrating cross-functional efforts to ensure long-term security resilience.
Manage a portfolio of high-value clients to ensure satisfaction, retention, and growth while acting as a trusted advisor. Drive product adoption, identify expansion opportunities, and serve as the internal voice of the customer to cross-functional teams.
The Customer Success Manager will own a portfolio of clients, creating quarterly success strategies to drive retention and expansion. They will act as a consultant to help clients achieve their goals while serving as a key internal advocate for customer needs.
Manage a large portfolio of SMB customers to drive product adoption, retention, and long-term satisfaction. Collaborate cross-functionally with sales, marketing, and product teams to resolve issues and identify growth opportunities.
The Customer Success Manager will own the end-to-end onboarding, integration, and ongoing relationship management for ParentSquare Pay accounts. They will drive product adoption, provide training, and act as a cross-functional liaison to surface customer feedback to the product and engineering teams.
The Lead Customer Success Representative manages a portfolio of customers to drive adoption, satisfaction, and retention throughout the customer lifecycle. This role involves executing success activities independently and providing functional guidance to less-experienced team members.
The Customer Success Account Manager will support customers in maximizing value from cloud and AI technologies by building stakeholder relationships and coordinating delivery activities. They will track progress, identify risks, and help customers achieve measurable business outcomes through structured engagement programs.
The Customer Success Manager will serve as the primary relationship owner for assigned accounts, focusing on maximizing value and driving adoption of ModMed solutions. They will proactively identify workflow inefficiencies, manage escalations, and collaborate cross-functionally to improve customer outcomes.
The Customer Success Program Manager will own end-to-end program execution, driving consistency and accountability across cross-functional teams. They will use data-driven insights to guide product adoption initiatives and manage complex projects like Agentic AI deployments.
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The Customer Success Manager is responsible for managing customer relationships, driving product adoption, and ensuring realized value through strategic planning and data-driven insights. They act as a consultant to align Sprinklr solutions with the customer's business objectives and organizational needs.
Manage a high-volume portfolio of SMB and mid-market accounts to drive adoption, retention, and expansion. Design and execute scalable programs and playbooks to ensure customer success and minimize churn.
The Customer Success Manager will serve as the primary point of contact for customers, managing onboardings, trainings, and contract renewals for the StoresightAI platform. They will also collaborate with internal teams to drive account growth, analyze customer data, and ensure high-quality service delivery.
The Customer Success Manager will own the post-sales lifecycle for Midmarket and Enterprise OEM customers, translating technical challenges into value-driven solutions. They will also partner with cross-functional teams to drive platform adoption, renewals, and expansion opportunities.
The Customer Success Manager is responsible for selling service products, including warranty extensions and maintenance contracts, while managing customer relationships. They will also handle contract renewals, prepare sales reports, and collaborate with internal teams to achieve financial targets.
The Customer Success Manager will lead implementation, usage, and expansion for mid-market public safety customers while serving as a bridge to technical teams. They are responsible for driving adoption, managing renewals, and conducting quarterly business reviews to ensure customers derive maximum value from Skydio technology.
The Business Finance Manager will drive renewal and retention analytics while providing financial insights to support Customer Success leadership. They will also oversee P&L visibility for Technical Account Manager programs and leverage AI tools to automate reporting and improve decision-making.
You will manage strategic client relationships by leading program strategy, driving product adoption, and ensuring customer retention. Additionally, you will analyze usage data to provide accurate revenue forecasts and identify expansion opportunities.
The Senior Customer Success Manager will own and grow a portfolio of strategic accounts by orchestrating technical initiatives and business priorities. They will lead complex customer programs, identify risks, and drive adoption, retention, and expansion across the customer lifecycle.
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The Customer Success Operations Manager will own the systems, reporting, and process infrastructure for the post-sales organization. They will design automations, build dashboards, and create a centralized resource hub to streamline operations and support renewals.
The Senior Customer Success Manager will serve as a strategic advisor to own customer outcomes, retention, and growth across a portfolio of complex accounts. They will lead strategic customer conversations, drive product adoption, and coordinate cross-functional partners to advance customer priorities.
Lead and manage business operations for the global Sales function, including executive-level special projects and cross-functional collaboration. Drive operational excellence, monitor KPIs, and ensure alignment of strategies across the organization.
The Technical Customer Success Manager serves as a primary technical advisor, owning the technical health of customer relationships through workflow optimization and complex problem-solving. They act as a platform expert to drive adoption, troubleshoot issues, and provide structured product feedback to internal engineering teams.
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