Lead the Network Control Center by supervising technicians and managing the incident escalation process to ensure timely resolution of network issues. Act as a technical mentor and key liaison to senior leadership while driving root cause analysis for continuous improvement.
Zayo Group
47 Remote Job Openings at Zayo Group
Manage end-to-end delivery of Lit and Dark Fiber services, including project kick-offs, scheduling, and budget tracking. Act as the primary point of contact for customers while collaborating cross-functionally with sales, engineering, and operations to meet KPIs.
Lead the full development lifecycle of predictive and inferential models to improve business performance across various enterprise departments. Mentor junior data scientists and collaborate with stakeholders to drive data-driven decision-making and innovation.
Define and drive the strategic architecture and technology roadmap for optical transport and wavelength networks across core, metro, and edge environments. Lead a team of senior architects to evaluate and certify transport technologies while partnering with cross-functional leadership to align with business objectives.
Acts as a technical project manager and liaison between engineering teams and contractors to ensure critical infrastructure builds are delivered on time and within budget. Responsible for managing maintenance vendors, writing Method of Procedures (MOPs), and ensuring operational integrity of power and cooling systems.
The Senior Program Manager facilitates complex, multi-functional programs within Networks and Technology to align with business goals. Responsibilities include managing budgets, overseeing project teams, and creating executive-level reporting and dashboards.
Lead the planning, execution, and tracking of program initiatives to drive scalable and efficient solutions across the organization. Coordinate cross-functional teams and facilitate Agile ceremonies to ensure alignment and timely project delivery.
Architect and lead the operational controls and governance framework for OSP fiber construction programs to ensure consistent and high-quality execution. Manage a team of control PMs and design real-time dashboards to translate operational data into executive decision-making power.
Develop and deploy AI-driven automation agents using Python and OpenAI to streamline manual corporate tasks. Collaborate with internal stakeholders to prototype, validate, and harden these solutions for production readiness.
Lead the delivery of multiple long haul OSP fiber deployment projects by managing turnkey engineering and construction contractors. Oversee project controls, budget management, regulatory compliance, and the full project lifecycle from planning to closeout.
Design and specify materials for AC/DC power equipment and manage the maintenance of critical infrastructure systems. This includes overseeing contracted vendors, writing Method of Procedures, and maintaining central office records.
Lead the engineering and design of FTTH, FTTP, and OSP fiber networks from concept through construction. Responsible for fiber allocation, route design, map creation, and performing QA/QC reviews of engineering deliverables.
The specialist designs physical fiber paths and manages network inventory through database tracking of assets like enclosures and cables. They provide design schematics for fiber projects and ensure the accuracy of fiber optic and circuit databases.
Manage the full lifecycle of allocated grants from award through audit to closeout, ensuring strict compliance with all terms and reporting requirements. Coordinate with stakeholders to monitor budgets, track expenditures, and implement risk mitigation strategies to achieve grant objectives.
Lead the engineering team in establishing data center and POP design standards, equipment specifications, and best practices. Oversee the testing of innovative tools and systems to maximize efficiency and reduce operational costs.
Manage end-to-end delivery of Lit and Dark Fiber services, including scheduling, budget tracking, and stakeholder communication. Act as the voice of the customer while coordinating with internal teams to meet technical specifications and KPIs.
Design end-to-end circuits for service delivery and prepare detailed circuit layout records. Monitor network capacity and ensure optimization requirements are met while maintaining facility inventory systems.
Project Manager, Long Haul Site Acquisition and Permitting
Zayo Group
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Full Time
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11 days ago
Zayo Group
Manage the end-to-end acquisition of real estate assets and property rights for telecommunications fiber optic facilities. Coordinate with engineering, legal, and regulatory agencies to ensure projects are delivered on time and within budget.
The technician is responsible for screening state 811 dig tickets and providing customer support via phone and email. They dispatch fiber locators and coordinate with utilities to prevent damage to underground fiber lines.
Manage an assigned portfolio of customer accounts to ensure timely collections and meet DSO goals. Resolve payment disputes and inquiries for Fortune 500 clients while coordinating with Treasury for cash applications.
Manage fiber construction teams and external vendors to execute work orders and restore fiber networks within Arizona. Accountable for delivering key KPIs, managing CAPEX budgets, and improving end-to-end customer experience through cross-functional collaboration.
Manage end-to-end customer-focused carrier wholesale delivery projects, including scheduling, scope, and budget tracking. Coordinate cross-functional communication and provide performance metrics to support business reviews and customer advocacy.
Manage end-to-end delivery of Lit and Dark Fiber services for Carrier Wholesale Customers, including budget ownership and stakeholder coordination. Act as the Voice of the Customer to drive service improvements and coordinate strategies across engineering, sales, and operations.
The Channel Director is responsible for cultivating strategic partner relationships and educating sub-agents on Zayo's product portfolio to drive revenue growth. They must monitor sales performance via CRM tools and collaborate with internal departments to ensure customer satisfaction.
Manage end-to-end delivery of Lit and Dark Fiber services projects, including scheduling, budgeting, and stakeholder communication. Act as the primary advocate for the customer while coordinating with internal engineering, sales, and operations teams to meet KPIs.
Responsible for the development, planning, and de-risking of new long haul network routes, including greenfield routes and network extensions. This involves coordinating cross-functional teams to define requirements, manage budgets, and oversee vendor partner strategies.
Oversee the development, planning, and construction of long-haul telecom route facilities in the US. Manage construction vendors, electrical utility coordination, and project budgets while coordinating cross-functionally with internal teams.
Lead strategic account planning and drive revenue growth through aggressive prospecting and management of high-value telecom and cloud clients. Collaborate with cross-functional teams to deliver customized connectivity and infrastructure solutions while ensuring client satisfaction.
The specialist will monitor state and federal telecommunications rules to ensure compliance and develop aligned internal policies. They will also manage regulatory reporting, respond to government inquiries, and draft documents for regulatory proceedings.
Long-Haul Implementation Project Manager (Central and Eastern Time Zones)
Zayo Group
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Full Time
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23 days ago
Zayo Group
Manage turnkey long-haul OSP construction contracts, ensuring projects are delivered on time, within budget, and according to standards. This includes negotiating contracts, managing budgets, handling regulatory permitting, and coordinating between stakeholders and contractors.
Manage fiber construction teams and external vendors to execute work orders and restore fiber networks across CA, CO, and WA. Accountable for delivering key KPIs, managing CAPEX budgets, and improving end-to-end customer experience through process efficiency.
Acts as the primary operational lead and executive contact for Global Reach service assurance, managing major network outages and submarine cable incidents. Coordinates response efforts between internal teams, external vendors, and strategic customers to ensure rapid resolution and clear communication.
Lead strategic account planning and drive revenue growth by managing high-value telecommunications client relationships. Collaborate with cross-functional teams to deliver customized connectivity and infrastructure solutions while meeting sales goals.
Develop and expand partner relationships with Telecom Service Brokers and Sub-agents to drive revenue growth. Manage the sales process by providing proposals, educating partners on the product portfolio, and reporting performance via CRM tools.
Strategize and implement program initiatives aligned with organizational objectives while overseeing multiple project teams to ensure goals are met. Manage budgets, funding channels, and executive-level reporting to optimize return on investment.
Supervise daily credit and collections activities, providing coaching and mentoring to a team of analysts. Responsible for resolving complex inquiries, analyzing cash trends, and implementing process improvements to maximize efficiency.
Responsible for the design planning, record creation, and order fulfillment of complex optical circuits and growth products. Coordinates with internal teams and field technicians to resolve provisioning issues and ensure timely customer turn-up.
Lead the strategic design and deployment of AI-driven solutions, including LLMs and automation frameworks, to enhance operational efficiency. Manage the end-to-end AI lifecycle and build a high-performing team of researchers and engineers.
Responsible for performing and analyzing fiber optic tests, including OTDR and insertion loss, to ensure network quality and performance. The role involves maintaining technical documentation and collaborating with engineers to ensure compliance with company and customer standards.
The IPTAC Engineering Technician serves as the highest level of technical escalation for complex IP and Ethernet service issues within the Network Control Center. Responsibilities include leading major incident troubleshooting, managing network faults, and providing technical training to team members.
The Senior Solutions Engineer will consult with customers to design complex telecommunications solutions and drive business value through technical expertise. They are responsible for managing the sales cycle, mentoring team members, and collaborating across departments to ensure successful project delivery.
The Director of GIS will lead the enterprise strategy for managing geospatial, engineering, and construction as-built data across the fiber network. They are responsible for overseeing a team of specialists, establishing departmental processes, and ensuring data compatibility with the IQGeo Network Manager system.
The Account Director is responsible for driving sales revenue and managing relationships within the Large Enterprise healthcare vertical. They will develop account strategies, present solutions, and ensure customer satisfaction while meeting aggressive sales and growth targets.
The Director will lead enterprise data protection, cloud security, and API security initiatives to safeguard sensitive information and systems. They are responsible for defining security policies, managing cloud architectures, and collaborating with cross-functional teams to ensure scalable and secure operations.
The Director is responsible for leading the end-to-end delivery of long-haul OSP deployment programs by managing turnkey contractors across multiple simultaneous projects. They ensure projects meet scope, schedule, budget, and quality standards while maintaining strong communication with internal and external stakeholders.
The Senior Technical Product Manager will define the strategic vision and architectural design for service delivery technology systems. They will collaborate with cross-functional teams to integrate tools like Salesforce and ServiceNow while leveraging AI to drive operational efficiencies.
The Managed Services Overlay Sales Director will drive growth across the managed services portfolio within the enterprise segment by partnering closely with the core sales team. This role involves building and leading a high-performing team of overlay specialists to achieve aggressive growth targets.
