Design and deploy AI sub-agents and predictive models to drive growth, monetization, and retention across the customer lifecycle. Collaborate with Product and Engineering teams to build data foundations and evaluation harnesses for production-scale ML systems.
Smartsheet
72 Remote Job Openings at Smartsheet
The Account Executive is responsible for driving software sales and expansion within a mid-market territory of existing commercial accounts. This includes managing the full sales cycle, building pipelines, and collaborating with internal teams to increase Smartsheet's footprint.
The Account Executive is responsible for driving software sales and expansion within a mid-market territory of existing commercial accounts. This includes building a sales pipeline, executing solution-based sales processes, and collaborating with internal teams to close business.
Lead and coach multiple teams of engineers to design and operate high-quality, scalable, and secure distributed services. Drive a supportive work environment while collaborating with Product and UX Design to meet customer needs.
Principal Security Engineer – GRC Team Lead (Remote Eligible)
Smartsheet
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Full Time
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5 days ago
Smartsheet
Lead the end-to-end GRC strategy by architecting technical foundations for risk and compliance at scale. This includes designing policy-as-code systems, managing full audit cycles, and automating evidence collection across cloud infrastructures.
Technical Support Specialist II - Core Apps (Remote Eligible - Costa Rica)
Smartsheet
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Full Time
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5 days ago
Smartsheet
Deliver technical support to customers via email, phone, and chat to resolve issues and share best practices. Contribute to team projects and maintain high service standards to ensure customer satisfaction.
Principal Customer Success Manager - Enterprise Global (West)
Smartsheet
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Full Time
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6 days ago
Smartsheet
Manage a diverse book of global enterprise customers to drive product adoption, enablement, and value realization. Lead strategic engagement plans and executive business reviews while partnering cross-functionally to mitigate churn and identify expansion opportunities.
Technical Support Specialist II - Governance and Ops (Remote Eligible - Costa Rica)
Smartsheet
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Full Time
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6 days ago
Smartsheet
Deliver technical support to customers via email, phone, and chat to resolve issues and share best practices. Contribute to team projects and maintain high service standards to ensure customer satisfaction.
Drive software sales and expansion within a designated territory of commercial accounts ranging from 2,000 to 5,000 employees. Manage the full sales cycle by prospecting new opportunities, leveraging existing relationships, and collaborating with cross-functional teams to close business.
Generate sales pipeline and revenue by identifying and qualifying potential customers through proactive outbound efforts. Partner with Commercial and Enterprise sales teams to set qualified meetings and manage outbound sequence campaigns.
Manage end-to-end business travel bookings and provide first-level support for employees across India and APAC markets. Coordinate with external Travel Management Companies and handle travel-related expenses and visa documentation.
Lead and coach a high-performing team of Sales Development Representatives to drive qualified pipeline and revenue growth. Oversee a blended go-to-market strategy involving inbound lead qualification and strategic outbound campaigns.
Lead the design and operation of an AI-augmented enablement system to accelerate seller productivity and AI product adoption. Own the success metrics connecting enablement activities to revenue outcomes while partnering with Product Marketing to translate features into field-ready narratives.
Design and maintain CI/CD pipelines and infrastructure-as-code to support mission-critical integrations across corporate systems. Focus on optimizing developer velocity, ensuring system reliability, and implementing observability frameworks using DataDog and CloudWatch.
The Account Executive is responsible for driving software sales and expansion within a territory of mid-market commercial accounts. This includes building a sales pipeline, executing solution-based sales processes, and collaborating with internal teams to close business and increase brand awareness.
Acquire new commercial logos by managing the full sales cycle and generating pipeline for accounts with 200 to 4,999 employees. Conduct product demonstrations and collaborate with internal teams to navigate strategic and transactional deals.
Responsible for investigating, validating, and resolving escalated technical cases from the support team while documenting findings. Collaborates with Tier 3 engineers and Product teams to resolve complex issues and improve internal processes.
The Account Executive is responsible for driving software sales and expansion within a mid-market territory of existing commercial accounts. This includes managing the full sales cycle, building pipelines, and collaborating with internal teams to increase Smartsheet's footprint at the C-suite and operational levels.
Senior Software Engineer I - Finance Systems (Remote Eligible)
Smartsheet
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Full Time
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17 days ago
Smartsheet
Lead the design, implementation, and operation of scalable financial systems and workflows to support business execution. Partner with stakeholders to align technical capabilities with business strategy and mentor junior engineers on system design patterns.
Senior Security Engineer II, Application Security (Remote Eligible)
Smartsheet
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Full Time
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18 days ago
Smartsheet
Secure AI-integrated systems and deploy AI automation to scale risk visibility and reduction across a SaaS platform. Lead end-to-end security assessments, manage CI/CD pipeline security controls, and oversee bug bounty operations.
Customer Success Manager II - Enterprise (Central/East)
Smartsheet
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Full Time
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18 days ago
Smartsheet
Manage large enterprise accounts to improve customer satisfaction, retention, and growth through strategic engagement and solution guidance. Partner with cross-functional teams to execute enablement strategies and provide expert insights to product management for continuous improvement.
Support Go to Market Sales through financial planning, quarterly forecasting, and variance analysis. Partner with Sales and Revenue Operations to align resource allocation with financial targets and develop productivity models.
Design and operate an AI-augmented enablement system to accelerate seller productivity and AI product adoption. Own the success metrics connecting enablement activities to revenue outcomes while partnering with Product Marketing to translate features into field-ready narratives.
Senior Software Engineer II - AI Engineering (Remote Eligible)
Smartsheet
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Full Time
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19 days ago
Smartsheet
Design and build production-grade LLM-powered agents and workflows to transform work execution at enterprise scale. Establish best practices for AI development, model governance, and evaluation frameworks to measure accuracy and performance.
Lead the research roadmap for a core product area to drive product decisions and measurable business impact. Manage and mentor a small team of researchers while collaborating with Product, Design, and Engineering partners.
Sr. Product Operations Manager I (Remote Eligible in Bulgaria)
Smartsheet
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Full Time
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19 days ago
Smartsheet
Design and own operational systems to improve the product organization's speed, alignment, and decision-making. This includes evolving the product operating rhythm, redesigning inefficient processes, and managing tooling strategy.
Architect and maintain the machine learning production lifecycle by designing scalable infrastructure and automation pipelines. Collaborate cross-functionally to deploy, monitor, and optimize AI models to ensure high performance and security.
Lead walkthroughs, maintain documentation, and test controls to ensure Sarbanes-Oxley (SOX) compliance. Act as the primary liaison between external auditors and the business to resolve internal control issues and report findings to leadership.
Sr. Product Manager II - AI Platform (Remote Eligible)
Smartsheet
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Full Time
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21 days ago
Smartsheet
Own the AI platform roadmap, focusing on model serving, agent orchestration, and the infrastructure for reliable production deployment. Manage AI governance, monetization, and the admin experience to ensure responsible AI behavior and business value mapping.
Commercial Account Executive (Remote Eligible - Costa Rica)
Smartsheet
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Full Time
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25 days ago
Smartsheet
Drive revenue growth by managing a portfolio of accounts and executing strategic account plans. Build relationships with C-level executives and lead complex, solution-based sales cycles using MEDDICC methodology.
Lead a team of Account Executives to exceed sales quotas and deliver accurate forecasting for Large Enterprise accounts. Act as a player-coach to execute complex solution-based sales processes and drive senior executive engagement.
Own the end-to-end sales cycle for the Professional Services portfolio, leading complex pursuits from qualification to signed Statement of Work. Drive customer value by positioning Smartsheet as a strategic partner and managing executive relationships to accelerate deal velocity.
Build and maintain core infrastructure to ensure the reliability, stability, and performance of Smartsheet's foundational systems. Collaborate daily through mob programming to manage large-scale database infrastructure and automate operations.
Set the technical direction for applied ML and agentic AI systems to drive growth, monetization, and retention across the customer lifecycle. Architect scalable AI sub-agents and define modeling, evaluation, and experimentation standards for the organization.
Responsible for driving software sales and expansion within a territory of commercial accounts ranging from 200 to 499 employees. This involves managing the full sales cycle, building pipelines, and collaborating with internal teams to close strategic deals.
Sr. DevOps Engineer II (Remote Eligible in Bulgaria)
Smartsheet
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Full Time
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a month ago
Smartsheet
Own and evolve the edge proxy platform and internal engineering tooling, managing the full lifecycle from binary maintenance to multi-region AWS EKS infrastructure. Drive the adoption of internal developer tools and maintain CI/CD pipelines and observability for production and GovCloud environments.
Negotiate and draft commercial agreements, including SaaS and professional services contracts, to support sales and procurement. Provide strategic legal advice globally and manage software channel partner programs and compliance.
Drive software sales and expansion across a territory of commercial accounts with 200 to 499 employees. Manage the full sales cycle by building pipelines, leveraging MEDDICC guidelines, and collaborating with internal technical teams to close deals.
The Enterprise Account Executive is responsible for driving software and services sales through new logo acquisition and expanding existing customer adoption. This involves leading account teams and developing long-term growth and renewal strategies for high-value, complex deals.
Principal Product Marketing Manager — Vertical Industries
Smartsheet
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Full Time
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a month ago
Smartsheet
Lead the strategic development of industry-specific value narratives and GTM strategies for priority verticals such as Life Sciences, Manufacturing, and Healthcare. Manage a team of PMMs to create sales-ready content, value impact models, and competitive displacement strategies to drive new logo conversion and ACV uplift.
Own the product vision and roadmap for Order-to-Cash and monetization platforms, including subscriptions and usage-based pricing. Partner with Engineering, Sales, and Finance to ensure scalable system capabilities from quote through billing and revenue recognition.
Partner with Sales to provide technical leadership, conduct discovery sessions, and design value-based Smartsheet solutions for SLED customers. Collaborate with Product and Customer Success teams to align solutions with customer needs and drive revenue growth.
Partner with Sales to provide technical leadership, conduct discovery sessions, and design value-based Smartsheet solutions for prospects. Collaborate with Product and Customer Success teams to align solutions with customer needs and drive revenue growth.
Principle Field Marketing Manager EMEA - UKI and Nordic region
Smartsheet
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Full Time
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a month ago
Smartsheet
Lead enterprise-focused marketing strategy and demand orchestration for the EMEA region to drive pipeline velocity and revenue. Act as a strategic partner to sales leadership by creating scalable marketing playbooks and managing regional event excellence.
Lead the global analyst relations strategy to influence market mindshare and support go-to-market initiatives. Manage analyst engagements, develop strategic narratives, and lead a high-performing AR team.
Drive strategic product impact by executing end-to-end quantitative and qualitative research to inform design decisions. Collaborate with product teams to create research roadmaps and leverage behavioral data to measure user sentiment at scale.
Lead a team of Enterprise Account Executives to exceed sales quotas through a complex, solution-based sales process. Coach team members on account strategies and partner with cross-functional teams to close software and professional services solutions.
Lead a team of Enterprise Account Executives to exceed quarterly and annual sales quotas through a complex, solution-based sales process. Act as a player-coach to develop account strategies, drive executive engagement, and partner with cross-functional teams to close software and professional services solutions.
Lead the design and operation of AI-driven automations and agentic workflows to reduce manual effort across business functions. Partner with stakeholders to translate business goals into technical roadmaps while mentoring junior engineers on AI and automation best practices.
Own the strategy for user collaboration and organic expansion to maximize conversion, retention, and viral growth loops. Define features based on customer needs and lead relentless experimentation through A/B testing and data analysis.
Director, Analytics Engineering & BI Platform (Remote Eligible)
Smartsheet
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Full Time
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2 months ago
Smartsheet
Lead the analytics engineering strategy and execution, owning core data models and the company-wide semantic layer. Drive finance analytics and data governance while managing the migration from Snowflake to Databricks.
Senior DevOps Engineer (Remote Eligible in Bulgaria)
Smartsheet
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Full Time
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2 months ago
Smartsheet
Own and evolve the edge proxy platform and internal engineering tooling to improve developer experience. Manage multi-region AWS EKS infrastructure, CI/CD pipelines, and observability for high-performance traffic routing.
Sr. Software Engineer, Automation Experience (Remote Eligible from Bulgaria)
Smartsheet
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Full Time
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2 months ago
Smartsheet
Architect and build a high-performance, accessible drag-and-drop workflow builder UI using React and modern component libraries. Collaborate with cross-functional teams to design API contracts and mentor junior engineers on front-end best practices.
Manage the end-to-end sales strategy and revenue growth for a territory of over 200 existing accounts. Drive expansion through proactive prospecting, inbound lead qualification, and alignment with customer strategic needs.
Lead a globally distributed team of Marketing Automation Specialists to execute high-volume campaigns while maintaining quality standards. Act as a player-coach by managing the operational framework and personally executing high-impact marketing operations projects.
Lead enterprise-focused field marketing strategy and demand orchestration for the EMEA Sales organization to drive pipeline velocity. Develop scalable marketing playbooks and maintain operational rigor through budget management and data analysis.
The role focuses on acquiring new enterprise customers and expanding existing accounts through value-driven sales motions. Responsibilities include developing GTM strategies, managing the full sales cycle, and presenting solutions to senior executives.
Senior Software Engineer II - Applied AI (Remote Eligible)
Smartsheet
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Full Time
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2 months ago
Smartsheet
Lead the design and ownership of the core AI platform infrastructure to enable scalable and reliable AI feature deployment. Establish rigorous trust and safety systems, including evaluation pipelines, to ensure high-quality and secure AI-driven experiences.
Senior Forward Deployed AI Engineer (Remote Eligible in Germany)
Smartsheet
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Full Time
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2 months ago
Smartsheet
Lead complex, end-to-end AI deployments and manage customer relationships throughout the engagement lifecycle. Architect multi-agent solutions, design personalized resource packs, and mentor junior engineers to ensure high-quality deployment standards.
Senior Forward Deployed AI Engineer (Remote Eligible in the UK)
Smartsheet
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Full Time
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2 months ago
Smartsheet
Lead complex, multi-system AI deployments end-to-end, managing the full engagement lifecycle from technical discovery to production. Architect multi-agent solutions and design personalized resource packs while mentoring junior engineers and driving strategic intelligence loops.
The Principal Partner Marketing Manager will lead and scale co-marketing programs across strategic technology and channel partners to accelerate pipeline. This role involves managing the end-to-end marketing relationship, budget ownership, and cross-functional collaboration with sales and demand generation teams.
The Global Account Based Marketing Director will lead the overall ABM strategy to drive pipeline and engagement within strategic accounts. This role involves designing and operationalizing an ABM engine that aligns marketing and sales efforts to achieve measurable revenue impact.
Lead and grow a team of automation engineers to build and operate AI-powered capabilities across core business functions. Partner with product management and architecture teams to define the automation roadmap and internal AI infrastructure.
Professional Services Business Development Director
Smartsheet
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Full Time
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3 months ago
Smartsheet
The Professional Services Business Development Director owns the end-to-end sales cycle for the services portfolio, leading pursuits from qualification to signed Statement of Work. They are responsible for driving value-led selling, engaging executive stakeholders, and maintaining pipeline hygiene to ensure revenue targets are met.
Senior Forward Deployed AI Engineer (Remote Eligible)
Smartsheet
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Full Time
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3 months ago
Smartsheet
Lead complex, end-to-end AI deployments by architecting multi-agent solutions and managing the full engagement lifecycle from discovery to production. Mentor junior engineers, develop reusable deployment kits, and drive strategic intelligence loops through field findings and technical enablement.
Manage and mentor engineering teams to build and maintain mission-critical, tier 0 grid services and platform infrastructure. Drive technical vision, operational excellence, and cross-functional alignment to ensure high-availability and performance at scale.
The role involves leading architecture interviews to ensure compliance with FedRamp requirements and developing briefing documents for government program managers. Responsibilities also include supporting Continuous Monitoring activities like reviewing submissions, scoping changes, and interpreting FedRAMP guidance for internal teams.
Sr. Technical Program Manager (Remote from Bulgaria)
Smartsheet
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Full Time
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4 months ago
Smartsheet
This role involves managing programs spanning Product, Engineering, and UX organizations, requiring coordination, monitoring, and reporting with enterprise and external partners. Key duties include project planning for engineering teams, designing scalable processes, developing schedules, identifying risks, and driving status updates for transparency.
The Director of Product Design will lead and grow a team of Product Designers, applying design thinking to create engaging user experiences for web and mobile apps. Responsibilities include establishing design vision, defining UX strategy, managing designers, evolving UX processes, and mentoring the team.
This role owns the end-to-end sales cycle for Smartsheet’s Services Portfolio, leading pursuits from qualification through signed SOWs, while driving customer value by positioning the company as a strategic partner. Key duties include elevating customer conversations to influence platform adoption and expansion, applying value-led selling methodologies, and engaging executives to accelerate deal closure.
The Senior NetSuite Administrator will maintain the NetSuite application and support the development, implementation, and maintenance of related systems. They will also act as a subject matter expert, providing training and support to end users.
Senior Software Developer, Security Application Development (Remote from Bulgaria)
Smartsheet
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Full Time
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8 months ago
Smartsheet
Design, build, and maintain robust security features for the SaaS product. Collaborate with teams to integrate security best practices throughout the software development lifecycle.
