Quest Diagnostics

Senior Manager, Payer Access & Reimbursement

Quest Diagnostics · Full Time · 4 hours ago

Quest Diagnostics

🌎 United States 💵 $130K - $155K per year ⭐ 10+ yrs exp 💼 Others

Lead payer access and reimbursement activities within a cross-functional team to enhance coverage for laboratory tests. Coordinate external engagement with health plans and specialty societies to improve organizational reputation and reimbursement outcomes.

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Billing Service Specialist

Quest Diagnostics · Full Time · 7 hours ago

Quest Diagnostics

🌎 United States 💵 $58656 - $104K per year ⭐ 2-5 yrs exp 💼 Finance

Manage and educate accounts regarding billing errors, specifically focusing on missing information and ABN rates. Recover missing account information for records older than 30 days in the BIP system.

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Customer Care Representative II

Quest Diagnostics · Full Time · a day ago

Quest Diagnostics

🌎 United States 💵 $17.03 - $25.54 per hour ⭐ 0-2 yrs exp 💼 Support

Deliver an exceptional customer experience across multiple communication channels including voice, email, chat, and AI inquiries. Handle moderately complex customer needs while adhering to productivity and quality standards.

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Director, Privacy Operations and Governance

Quest Diagnostics · Full Time · a day ago

Quest Diagnostics

🌎 United States ⭐ 10+ yrs exp 💼 Others

Lead the management of privacy operations, governance, and risk mitigation activities for Quest Diagnostics globally. This includes performing privacy impact assessments, data mapping, and ensuring compliance with U.S. and international privacy laws.

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Special Testing Services Coordinator

Quest Diagnostics · Full Time · a day ago

Quest Diagnostics

🌎 United States 💵 $23.87 - $36.7 per hour ⭐ 5-10 yrs exp 💼 Others

Manage required regulatory documentation and preauthorizations for designated laboratory testing. Coordinate between payers, physicians, and patients to troubleshoot medical compliance and billing processes.

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Billing Representative III

Quest Diagnostics · Full Time · a day ago

Quest Diagnostics

🌎 United States 💵 $22 - $28 per hour ⭐ 0-2 yrs exp 💼 Finance

Triage billing cases from Sales and Customer Solutions to find resolutions and maintain production standards. Collect data using ARBRR and PowerBI to generate trend reports and conduct outbound calls to clients regarding outstanding invoices.

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Billing Representative II

Quest Diagnostics · Full Time · a day ago

Quest Diagnostics

🌎 United States 💵 $17.2 - $22 per hour ⭐ 2-5 yrs exp 💼 Finance

Gather missing information via phone or correspondence to ensure accurate billing for clients, patients, and third-party insurances. Maintain productivity and quality standards while managing billing and eligibility processes.

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Medical Coding Representative I

Quest Diagnostics · Full Time · a day ago

Quest Diagnostics

🌎 United States 💵 $21.42 - $28 per hour ⭐ 2-5 yrs exp 💼 Healthcare

The role involves performing medical coding tasks to ensure accurate billing and operational efficiency. The representative will utilize digital workflows and software to manage pathology and laboratory coding.

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Medical Coding Representative I

Quest Diagnostics · Full Time · a day ago

Quest Diagnostics

🌎 United States 💵 $21.42 - $28 per hour ⭐ 2-5 yrs exp 💼 Healthcare

The Medical Coding Representative I is responsible for performing medical coding tasks, specifically within pathology and laboratory billing. The role involves utilizing digital workflows and software to maintain operational efficiency in a remote environment.

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Workforce Management Scheduler - Phlebotomy

Quest Diagnostics · Full Time · 5 days ago

Quest Diagnostics

🌎 United States 💵 $33.3 - $35.68 per hour ⭐ 0-2 yrs exp 💼 Recruitment

Responsible for handling staff callouts and the daily coordination and allocation of staff resources. Ensures that all PSC and IOPs are appropriately staffed to maintain operational efficiency.

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Director, Billing Customer Experience Operations (Remote)

Quest Diagnostics · Full Time · 6 days ago

Quest Diagnostics

🌎 United States ⭐ 10+ yrs exp 💼 Finance

Lead the strategic and operational backbone of a high-volume, omnichannel patient contact center. Oversee workforce management, quality assurance, and performance analytics to optimize patient satisfaction and service delivery.

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Senior Manager, Platform Product

Quest Diagnostics · Full Time · 6 days ago

Quest Diagnostics

🌎 United States ⭐ 5-10 yrs exp 💼 Others

Own the product strategy, roadmap, and commercialization of predictive model-based products for pharmaceutical and payer customers. Partner with data science and engineering teams to translate market needs into scalable, compliant decision-support insights.

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Senior Analyst of Commercial Excellence (remote)

Quest Diagnostics · Full Time · 6 days ago

Quest Diagnostics

🌎 United States 💵 $96000 - $110K per year ⭐ 2-5 yrs exp 💼 Others

The Senior Analyst of Commercial Excellence is responsible for analyzing data, optimizing processes, and supporting executive reporting. They collaborate with cross-functional teams to present insights to senior leadership and support business objectives.

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Referral Representative I

Quest Diagnostics · Full Time · 6 days ago

Quest Diagnostics

🌎 United States 💵 $18.24 - $28.04 per hour ⭐ 0-2 yrs exp 💼 Others

Manage internal and external customer contacts regarding Referral Testing and resolve complex customer issues. Act as a primary liaison between customers and referral vendors to ensure efficient testing processes.

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Billing QA/QC Representative - Lead

Quest Diagnostics · Full Time · 7 days ago

Quest Diagnostics

🌎 United States 💵 $21.42 - $27 per hour ⭐ 2-5 yrs exp 💼 Finance

Lead the quality assurance and quality control processes for medical billing operations. Provide coaching and training to the team to drive operational excellence and maintain collaborative relationships.

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Customer Service Representative - Billing II

Quest Diagnostics · Full Time · 7 days ago

Quest Diagnostics

🌎 United States 💵 $17.71 - $26.56 per hour ⭐ 2-5 yrs exp 💼 Finance

Provide compassionate support to 50-70 callers daily to resolve escalated billing and healthcare concerns. Guide members through complex health care plans and solutions to ensure they access the right care.

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Customer Service Representative - Billing II

Quest Diagnostics · Full Time · 7 days ago

Quest Diagnostics

🌎 United States 💵 $17.2 - $25.03 per hour ⭐ 2-5 yrs exp 💼 Finance

Provide compassionate support to 50-70 callers daily to resolve escalated billing and healthcare concerns. Guide members through complex health care plans and solutions to ensure they access the right care.

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Customer Service Representative - Billing II

Quest Diagnostics · Full Time · 7 days ago

Quest Diagnostics

🌎 United States ⭐ 2-5 yrs exp 💼 Finance

Provide compassionate support to 50-70 callers daily to resolve escalated billing and healthcare concerns. Guide members through complex health care plans and solutions to ensure they access the right care.

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Customer Service Representative - Billing II (Bilingual - English/Spanish)

Quest Diagnostics · Full Time · 7 days ago

Quest Diagnostics

🌎 United States ⭐ 2-5 yrs exp 💼 Finance

Provide compassionate support to 50-70 callers daily to resolve escalated billing and healthcare concerns. Guide members through complex health care plans and solutions to ensure they access the right care.

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Customer Service Representative - Billing II (Bilingual - English/Spanish)

Quest Diagnostics · Full Time · 7 days ago

Quest Diagnostics

🌎 United States ⭐ 2-5 yrs exp 💼 Finance

Provide compassionate support to 50-70 callers daily to resolve escalated billing and healthcare concerns. Guide members through complex health care plans and processes to ensure they access the right care.

APPLY

Customer Service Representative - Billing II (Bilingual - English/Spanish)

Quest Diagnostics · Full Time · 7 days ago

Quest Diagnostics

🌎 United States ⭐ 2-5 yrs exp 💼 Finance

Provide compassionate support to 50-70 callers daily to resolve escalated billing and healthcare concerns. Guide members through complex health care plans and solutions to ensure they access the right care.

APPLY

Customer Service Representative - Billing II

Quest Diagnostics · Full Time · 7 days ago

Quest Diagnostics

🌎 United States 💵 $19.41 - $24 per hour ⭐ 2-5 yrs exp 💼 Finance

Deliver exceptional customer experiences of moderate complexity across multiple communication channels including voice, email, and chat. Handle billing, finance, and eligibility inquiries while maintaining high productivity and quality standards.

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Customer Care Representative I

Quest Diagnostics · Full Time · 7 days ago

Quest Diagnostics

🌎 United States 💵 $16.2 - $24.3 per hour ⭐ 0-2 yrs exp 💼 Support

Deliver an exceptional customer experience across multiple communication channels including voice, email, chat, and AI inquiries. Handle routine complexity requests while maintaining high standards of accuracy and quality.

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Manager of Grants & Communications

Quest Diagnostics · Full Time · 7 days ago

Quest Diagnostics

🌎 United States 💵 $115K - $130K per year ⭐ 2-5 yrs exp 💼 Marketing

Manage the full lifecycle of grants and oversee the foundation's communications presence. Produce digital content and impact awareness strategies to highlight philanthropic work for internal and external audiences.

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Client Service Representative I

Quest Diagnostics · Full Time · 8 days ago

Quest Diagnostics

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Answer and resolve telephone inquiries from current and prospective customers in a prompt and courteous manner. Handle client information confidentially while working in a fast-paced environment.

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Client Service Representative I - Bilingual (English, Spanish)

Quest Diagnostics · Full Time · 8 days ago

Quest Diagnostics

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Answer and resolve telephone inquiries from current and prospective customers in a prompt and courteous manner. Handle client information confidentially while maintaining professional etiquette in a fast-paced environment.

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Client Service Representative I

Quest Diagnostics · Full Time · 8 days ago

Quest Diagnostics

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Answer and resolve telephone inquiries from customers and prospective customers in a prompt and courteous manner. Handle client information confidentially while working in a fast-paced environment.

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Dermatology Account Executive

Quest Diagnostics · Full Time · 8 days ago

Quest Diagnostics

🌎 United States 💵 $110K - $179K per year ⭐ 5-10 yrs exp 💼 Sales

The Dermatology Account Executive is responsible for closing new business in the specialized testing market. This role involves managing call points for large specialty physician practices and clinics using a collaborative selling model.

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Workforce Management Analyst - PS

Quest Diagnostics · Full Time · 8 days ago

Quest Diagnostics

🌎 United States 💵 $59000 - $80000 per year ⭐ 2-5 yrs exp 💼 Recruitment

The analyst is responsible for analyzing staffing trends and creating forecasts to optimize resource allocation. They provide data-driven recommendations to support overall business objectives.

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Executive Director, Sales-Health Systems - SE Region

Quest Diagnostics · Full Time · 10 days ago

Quest Diagnostics

🌎 United States ⭐ 10+ yrs exp 💼 Sales

Lead a team of seven sales executives to grow revenue from new health system accounts in the Southeast Region. Develop and execute sales strategies while building key client relationships.

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Senior Product Manager - Prenatal

Quest Diagnostics · Full Time · 13 days ago

Quest Diagnostics

🌎 United States 💵 $120K - $160K per year ⭐ 5-10 yrs exp 💼 Product

Lead new solution development and life cycle management for the prenatal segment through cross-functional teams. Advocate for and prioritize business cases to execute strategies across commercial, marketing, and value-delivery organizations.

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Sr. Manager, Resolute Billing (Epic)

Quest Diagnostics · Full Time · 14 days ago

Quest Diagnostics

🌎 United States 💵 $150K - $170K per year ⭐ 10+ yrs exp 💼 Finance

Lead the Epic Resolute Professional Billing application team to support revenue cycle and financial goals. Translate strategic business needs into technical execution while optimizing system builds and team performance.

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Media Manager - CIT

Quest Diagnostics · Full Time · 18 days ago

Quest Diagnostics

🌎 United States 💵 $93200 - $167K per year ⭐ 5-10 yrs exp 💼 Others

Lead brand awareness and demand generation strategies across paid social, display, and video channels to drive incremental growth. Collaborate with cross-functional teams to align media investments with business outcomes through rigorous testing and measurement.

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Materials Management Coordinator I

Quest Diagnostics · Full Time · 19 days ago

Quest Diagnostics

🌎 United States 💵 $16.69 - $25.03 per hour ⭐ 2-5 yrs exp 💼 Others

Assist in the sourcing of materials and services for the organization. Provide comprehensive administrative support to the Materials Management department.

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Senior Manager, E-Commerce Analytics (Remote)

Quest Diagnostics · Full Time · 19 days ago

Quest Diagnostics

🌎 United States ⭐ 5-10 yrs exp 💼 Software Development

Drive business growth by delivering actionable e-commerce insights and high-performing dashboards. Partner with Site Merchandising, Marketing, and Digital Product teams to advance data-driven decision-making.

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Data Scientist Manager - Eso

Quest Diagnostics · Full Time · 20 days ago

Quest Diagnostics

🌎 United States ⭐ 5-10 yrs exp 💼 Software Development

Lead the development, productionization, and operationalization of clinical machine learning products using large-scale laboratory data. Partner with clinicians and engineers to deliver compliant models that improve patient care and healthcare outcomes.

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Sr. Manager, Digital Workflow Innovation (Near-Site)

Quest Diagnostics · Full Time · 20 days ago

Quest Diagnostics

🌎 United States ⭐ 5-10 yrs exp 💼 Others

Leads large, complex, cross-functional programs to improve patient access, service delivery, and operational performance. Accountable for end-to-end execution and alignment with the National Patient Services strategy.

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Manager, Payer Access & Reimbursement

Quest Diagnostics · Full Time · 21 days ago

Quest Diagnostics

🌎 United States 💵 $110K - $140K per year ⭐ 5-10 yrs exp 💼 Others

Manage payer access and reimbursement activities within a cross-functional team to enhance coverage for laboratory tests, specifically in oncology and genetics. Execute strategic initiatives to improve third-party reimbursement while mitigating organizational risk.

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Collections Representative

Quest Diagnostics · Full Time · 22 days ago

Quest Diagnostics

🌎 United States 💵 $17.71 - $22 per hour ⭐ 0-2 yrs exp 💼 Others

The role involves managing collections activities and utilizing internet research to resolve account issues. The representative is responsible for maintaining professional communication and organizing data within spreadsheets.

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Sr. Collections Representative

Quest Diagnostics · Full Time · 22 days ago

Quest Diagnostics

🌎 United States 💵 $21.42 - $26 per hour ⭐ 2-5 yrs exp 💼 Others

The role involves managing collections processes and utilizing Microsoft Excel to track and modify data. The representative is responsible for handling medical billing inquiries and appeals while working independently in a remote environment.

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Customer Service Representative - Billing II

Quest Diagnostics · Full Time · 22 days ago

Quest Diagnostics

🌎 United States 💵 $19.41 - $24 per hour ⭐ 2-5 yrs exp 💼 Finance

Gather missing information via phone or correspondence to ensure accurate billing for clients, patients, and third-party insurances. Deliver a consistent customer experience across multiple communication channels including voice, email, and chat.

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Analyst, Cadence and Prelude - III Epic

Quest Diagnostics · Full Time · 25 days ago

Quest Diagnostics

🌎 United States 💵 $80700 - $145K per year ⭐ 5-10 yrs exp 💼 Others

The Analyst III serves as a senior subject matter expert designing and implementing complex patient access projects within Epic Cadence and Prelude. They collaborate with cross-functional teams to optimize front-end revenue cycle workflows and ensure registration accuracy and compliant billing.

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Mgr, Vendor Interoperability

Quest Diagnostics · Full Time · a month ago

Quest Diagnostics

🌎 United States 💵 $129K - $143K per year ⭐ 5-10 yrs exp 💼 Others

Manage partner relationships with external interoperability vendors including EHR/EMR, LIS, and HIEs. Define and execute strategies to improve integrations and client experiences to drive growth and value.

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Lab Assistant (Data Entry Representative I - SP)

Quest Diagnostics · Full Time · a month ago

Quest Diagnostics

🌎 United States 💵 $15.14 - $23.46 per hour ⭐ 0-2 yrs exp 💼 Data Entry

Responsible for the data entry of patient and client information within the Specimen Processing Department. The role focuses on maintaining high productivity and quality standards to meet departmental completion times.

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Regional Vice President, Commercial - North Region

Quest Diagnostics · Full Time · a month ago

Quest Diagnostics

🌎 United States ⭐ 10+ yrs exp 💼 Others

Responsible for the profitable growth of the North region, managing $1.1 billion in annual revenue and a team of 120. The role involves implementing strategies for sales generation, account management, and aligning financial results across clinical franchises.

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Digital Marketing Specialist

Quest Diagnostics · Full Time · a month ago

Quest Diagnostics

🌎 United States ⭐ 2-5 yrs exp 💼 Marketing

The specialist will plan, execute, and optimize digital marketing campaigns using enterprise systems and web analytics. They will collaborate with the Healthcare IT marketing team to maximize business impact through various digital tactics.

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Dir, Labor Relations and HR Policy

Quest Diagnostics · Full Time · a month ago

Quest Diagnostics

🌎 United States 💵 $170K - $200K per year ⭐ 10+ yrs exp 💼 Recruitment

Lead enterprise-wide labor relations, including negotiations, collective bargaining agreement administration, and fostering union relationships. Oversee the review and maintenance of HR policies and procedures while providing expert guidance on the labor impact of business decisions.

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Rep, Mobile Examiner - (P/T) - ExamOne/Miami Lakes area

Quest Diagnostics · Full Time · a month ago

Quest Diagnostics

🌎 United States ⭐ 2-5 yrs exp 💼 Others

Perform mobile insurance exams, including specimen collection and processing, accurately and on time. Provide a professional environment for applicants and may mentor new employees who have completed phlebotomy training.

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Dialysis Field Educator

Quest Diagnostics · Full Time · a month ago

Quest Diagnostics

🌎 United States 💵 $87000 - $150K per year ⭐ 2-5 yrs exp 💼 Teaching

Provide technical training, blood in-servicing, and CQI training to internal and external clients. Maintain customer accounts through on-site, WebEx, and telephone contact to ensure compliance with best practices.

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