The Configuration Analyst is responsible for analyzing, interpreting, and implementing database requests to ensure clinical test standardization and data integrity. They also partner with IT and cross-functional teams to troubleshoot issues, deploy software projects, and provide training on database functions.
The Epic Beaker Analyst II leads the design, configuration, and optimization of laboratory workflows to ensure operational efficiency and revenue cycle performance. They collaborate with cross-functional teams to architect system solutions, mentor junior analysts, and monitor key performance indicators.
The representative supports assigned client groups by performing moderate complexity health-related customer excellence activities via multiple communication channels. They are responsible for maintaining patient confidentiality while delivering professional and empathetic service for inbound and outbound inquiries.
The representative will handle inbound and outbound health-related customer inquiries across multiple digital channels while maintaining strict patient confidentiality. They are responsible for delivering professional and empathetic service to ensure an exceptional customer experience.
The Mobile Examiner is responsible for performing accurate specimen collections, including venipuncture and EKG, while maintaining a professional environment for applicants. They must also manage paperwork, transport specimens safely, and provide mentorship to new employees as needed.
The role involves receiving, prioritizing, and resolving customer and technical inquiries while maintaining accurate documentation of all interactions. Responsibilities also include reporting laboratory results, troubleshooting issues, and providing guidance to clients regarding sample handling and shipping processes.
The Director of Business Development will drive commercial growth by partnering with biopharmaceutical and diagnostic companies to promote Quest's suite of services. Responsibilities include prospecting new clients, managing the full sales cycle, and collaborating with internal teams to refine and deliver clinical solutions.
The Billing Representative III will triage billing cases, analyze large datasets using SQL and Excel, and develop solutions to improve cash application processes. They will also collaborate with cross-functional teams to meet regional SLA targets and provide feedback for operational improvements.
The Billing Representative II is responsible for managing third-party accounts receivable by analyzing denied claims and reconciling issues with insurance carriers. They must also process insurance and patient refunds while maintaining strict compliance with HIPAA standards.
The representative will respond to customer inquiries and complaints across multiple channels while maintaining accurate documentation. They are also responsible for researching complex issues, escalating critical matters, and providing guidance on business processes.
Respond to incoming customer inquiries, requests, and complaints using professional etiquette across multiple communication channels. Research and resolve complex customer issues while maintaining accurate documentation and escalating priority matters as needed.
The associate is responsible for managing Tier 1 health system accounts, including relationship management and resolving complex medical or technical inquiries. They must document all interactions accurately and provide guidance to clients regarding laboratory processes and services.
The associate is responsible for managing Tier 1 accounts, resolving complex medical and technical inquiries, and ensuring accurate reporting of laboratory results. They proactively identify opportunities to reduce service failures and provide guidance to clients regarding laboratory processes.
The representative will handle routine customer inquiries via multiple digital channels while maintaining patient confidentiality and providing empathetic service. They are responsible for performing outbound health-related calls and addressing concerns regarding test results and services.
The Billing Representative II is responsible for reviewing and applying third-party remittances, processing refunds, and resolving complex billing issues through outbound calls. They must maintain compliance with HIPAA standards while meeting daily production and quality metrics.
The representative will handle a high volume of inbound billing inquiries, providing compassionate support and resolving complex healthcare concerns. They are responsible for maintaining accurate tracking logs, ensuring HIPAA compliance, and navigating internal billing systems to provide clear information to members.
Answer high-volume billing inquiries from patients while translating complex medical terminology into understandable information. Research and resolve complex billing issues and complaints while maintaining compliance with HIPAA regulations.
Answer high-volume inbound calls to resolve complex billing inquiries and patient complaints while maintaining accurate contact logs. Ensure compliance with HIPAA regulations and translate complex medical terminology into understandable information for patients.
The representative will handle a high volume of inbound billing inquiries, providing compassionate support and resolving complex healthcare issues. They are responsible for navigating billing systems, maintaining accurate contact logs, and ensuring compliance with HIPAA regulations.
Answer high-volume inbound calls to resolve complex billing inquiries and patient complaints. Maintain accurate tracking logs while ensuring full compliance with HIPAA regulations and internal billing systems.
Answer high-volume billing inquiries from patients while translating complex medical terminology into understandable information. Research and resolve billing issues and complaints while maintaining compliance with HIPAA regulations.
The representative will handle a high volume of inbound billing inquiries, providing compassionate support and resolving complex healthcare concerns. They are responsible for maintaining accurate tracking logs, ensuring HIPAA compliance, and navigating internal billing systems to provide clear information to members.
The representative will handle a high volume of billing inquiries, translating medical terminology for patients and resolving complex billing issues. They are responsible for maintaining accurate contact logs and ensuring compliance with all HIPAA regulations.
Answer high-volume inbound calls to resolve complex billing inquiries and healthcare concerns for members. Maintain accurate tracking logs while ensuring full compliance with HIPAA regulations and internal billing systems.
Answer high-volume inbound calls from patients to resolve complex billing inquiries and healthcare concerns. Maintain accurate documentation of all patient contacts while ensuring full compliance with HIPAA regulations.
The manager will oversee the implementation of the Nova program across the organization. They are responsible for coordinating cross-functional teams to ensure successful project delivery and operational alignment.
The representative will handle routine inbound and outbound calls while maintaining patient confidentiality and providing empathetic service. They will respond to customer inquiries via various digital channels including phone, email, and chat regarding test results and service concerns.
The Billing Representative will manage outbound calls and correspondence to resolve billing issues for clients and patients. They are responsible for maintaining accurate account records and collaborating with internal business units to ensure timely billing resolution.
The Billing Representative II manages complex billing issues by researching account activity and resolving correspondence from patients, clients, and third-party insurers. They act as a liaison between internal departments and external clients to ensure accurate billing resolution and timely revenue collection.
The Executive Sales Director will lead and scale a specialized team of oncology account executives to execute high-growth clinical strategies. They are responsible for driving regional adoption of MRD assays and managing performance standards across the Midwest territory.
