Own the end-to-end content strategy for Genesys.com to drive organic growth, engagement, and conversion. Optimize digital experiences for traditional search and AI-powered discovery environments to improve pipeline and customer value.
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Remote in = United States
Manage the end-to-end commercial renewal process for a defined segment of the North American book to protect and grow ARR. Collaborate with business unit leaders to transition commercial ownership and help build the company's renewal playbook.
Lead a multi-layered customer care organization overseeing service, retention, and back-office functions to ensure a seamless customer lifecycle. Drive the operationalization of the brand voice and modernize tools and processes to improve efficiency and customer satisfaction.
Lead a multi-layered customer care organization overseeing service, retention, and back-office functions to ensure a seamless customer lifecycle. Drive the operationalization of the brand voice and modernize tools and processes to improve efficiency and customer satisfaction.
The role involves remotely monitoring customer service representatives to ensure call quality, accurate coding, and proper documentation. The analyst provides feedback to staff and completes daily statistical and quality control reports.
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Drive clinical and procedural excellence in hernia disease management to achieve above-market growth in the assigned territory. This includes developing strategic account plans, fostering customer relationships, and leading robotic surgery integration initiatives.
The SME collaborates with trainers and support teams to assist and motivate agents during training activities. Responsibilities include monitoring learner behavior, managing team chats, and troubleshooting system issues for learners.
The specialist provides guidance on regulatory requirements for consumer and commercial lending and loan operations. They are responsible for communicating compliance risks to management and assisting in the development of controls and policies to mitigate those risks.
Lead the development and execution of go-to-market strategies to drive awareness, adoption, and revenue for healthcare products. Partner cross-functionally to translate market intelligence into compelling narratives and scalable marketing programs using AI and data.
Research denials and audits from commercial and governmental payors to ensure maximum reimbursement and prevent revenue loss. Perform compliance reviews to determine medical necessity and obtain necessary authorizations for services.
PI Medical Coding Reviewer I (CPC, RHIT or RHIA required)
CareSource
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Full Time
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3 Days Ago
CareSource
Responsible for managing medical record requests, tracking, and performing pre-payment and post-payment claim reviews. The role involves making payment decisions based on medical coding guidelines and identifying potential fraud, waste, or abuse.
Business Development Manager - Amazon
Church & Dwight Co., Inc.
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Full Time
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3 Days Ago
Church & Dwight Co., Inc.
Support the Amazon National Account Manager in achieving sales and profitability goals through operational excellence and data analysis. Manage key workflows including new item launches, catalog accuracy, and trade performance optimization.
Digital Experience SEO Specialist I (Temporary)
Compassion International
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Full Time
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3 Days Ago
Compassion International
This role supports SEO efforts to improve organic visibility and content performance across digital channels. Responsibilities include executing keyword research, optimizing metadata, and monitoring performance using analytics tools.
Lead financial performance management for the Contact Center Services & Solutions unit, focusing on forecasting, revenue, and margin optimization. Serve as the primary financial partner to leadership to translate operational activity into actionable financial insights.
Sr Mgr Strat Mgmt
Johnson & Johnson Innovative Medicine
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Full Time
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3 Days Ago
Johnson & Johnson Innovative Medicine
Lead a timebound global portfolio assessment to identify product codes for optimization or discontinuation by the end of 2026. Design data-driven processes to quantify margin and gross profit opportunities while aligning cross-functional stakeholders.
The Care Coordinator supports the general case management process by conducting member outreach, triaging needs, and coordinating healthcare services. They also perform general office duties, data entry into specialized platforms, and support clinical quality initiatives.
Government Sales Specialist - Federal
Sunbelt Rentals, Inc.
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Full Time
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3 Days Ago
Sunbelt Rentals, Inc.
The role focuses on driving sales of equipment rental solutions specifically within the federal government sector. The specialist will leverage technical expertise to provide diversified product mixes to meet distinct customer needs.
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Provide level-one technical support to end users via calls, chat, and tickets to resolve hardware and software obstacles. Manage daily support incidents and maintain records while ensuring compliance with security policies and service level agreements.
The role involves evaluating undergraduate applicant transcripts and calculating core GPAs using a specific rubric. The evaluator also summarizes high school curricula and maintains a cross-reference system of courses within the Slate database.
Mastering the AWS Cloud, Department of Cybersecurity - Adjunct Faculty
University of Maryland Global Campus
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Full Time
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3 Days Ago
University of Maryland Global Campus
Teach the Mastering the AWS Cloud course remotely, engaging adult learners through active collaboration and project-based learning. Provide regular constructive feedback and suggest curricular improvements to the program chair.
Oversee the sales audit function and support the reconciliation of retail stores and e-commerce marketplaces. Partner with internal teams and offshore resources to resolve transaction discrepancies and manage month-end closing processes.
Senior Oncology Account Specialist Breast Cancer Sacramento, CA
Pfizer
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Full Time
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3 Days Ago
Pfizer
Promote Pfizer's oncology product portfolio to healthcare providers and specialists while educating the community on appropriate product use. Drive brand growth by linking account assessments with product resources to improve patient care and experience.
Serve as the primary point of contact for a book of business to drive revenue growth, ensure client retention, and manage contract renewals. Collaborate across the enterprise to optimize product utilization and deliver a superior customer experience for national health plans.
Lead cloud telephony sales across the Americas to grow revenue and market share by executing regional sales strategies. Manage and develop a team of segment leaders and specialists while partnering with product and engineering teams to align technical capabilities with customer needs.
Medical Account Specialist II - Oncology - Richmond, VA
Regeneron Pharmaceuticals
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Full Time
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3 Days Ago
Regeneron Pharmaceuticals
Engage oncology specialists to deliver clinical messages and grow brand share for NSCLC and NMSC treatments. Collaborate with internal teams to resolve customer needs and execute market profiling to identify business opportunities.
Reimbursement Business Manager - New Jersey
Regeneron Pharmaceuticals
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Full Time
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3 Days Ago
Regeneron Pharmaceuticals
Support healthcare practitioners in obtaining appropriate access to Regeneron products by navigating payer formularies and reimbursement processes. Collaborate cross-functionally with sales and payer teams to execute access initiatives and educate physician offices on coverage.
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Build and strengthen partnerships with nursing and allied health programs to create clinical experiences and career pathways for students. Collaborate with leadership to develop workforce pipelines and represent the organization at recruitment events.
Sr. Director, Technical Program Management (Remote-Eligible)
Capital One
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Full Time
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3 Days Ago
Capital One
Lead the strategy and execution of large-scale, technically complex cross-functional programs to deliver critical business goals and enterprise platforms. Drive technical tradeoffs, resolve dependencies, and lead technology discussions with senior leadership to guide decision-making.
Post Closing Specialist
CrossCountry Mortgage, LLC
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Full Time
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3 Days Ago
CrossCountry Mortgage, LLC
The Post Closing Specialist coordinates the resolution of conditions identified by investors during purchase reviews to clear loans for purchase. This involves researching loan files, collaborating with internal and external departments, and managing daily suspense reports via investor sites and LOS systems.
The role serves as a subject matter expert monitoring federal, state, and local statutory leave and disability regulations to translate them into business processes. It involves partnering with cross-functional teams to ensure compliant program design and managing regulatory filings via SERFF.
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