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Docusign

Remote Job Openings at Docusign (65)

Senior Customer Success Account Manager

United States 5-10 yrs exp Sales

The Senior Customer Success Account Manager manages a portfolio of high-growth enterprise accounts to drive renewals, adoption, and measurable ROI. They collaborate cross-functionally to identify growth opportunities and mitigate risks while serving as a trusted advisor to key customer stakeholders.

Renewal Coordinator - English Speaking

Egypt 2-5 yrs exp Others

The Renewal Coordinator is responsible for managing a portfolio of renewal contracts to minimize financial attrition and maximize revenue. They collaborate with internal teams to implement negotiation strategies and identify growth opportunities within existing accounts.

Senior Technical Account Manager

Japan 10+ yrs exp Sales

The Principal Technical Account Manager serves as a high-level technical advisor for enterprise customers, managing complex technical challenges and risk mitigation. They act as a cross-functional leader, coordinating with internal teams to ensure product adoption and long-term customer value realization.

Core+ Support Expert - eSign

Egypt 2-5 yrs exp Support

The Core+ Support Expert acts as a liaison between customers and internal functional areas to resolve complex technical inquiries. They are responsible for supporting the Intelligent Agreement Management platform and owning customer issues that require engineering engagement.

Technical Support Engineer - Salesforce (French Speaking)

Egypt 2-5 yrs exp Software Development

The Technical Support Engineer is responsible for diagnosing and resolving complex technical issues related to Docusign for Salesforce integrations. They manage support cases end-to-end while collaborating with cross-functional teams to ensure high-quality resolutions and customer satisfaction.

Senior Counsel, Product Regulated Verticals

United States 10+ yrs exp Legal

The Senior Counsel will define the regulatory thesis for regulated verticals like Real Estate, Health, and Finance, translating these requirements into product and engineering specifications. They will serve as the primary subject matter expert for product legal teams and ensure compliance commitments are deliverable within the platform.

Customer Success Account Manager

Ireland 2-5 yrs exp Sales

The Customer Success Account Manager is responsible for managing a portfolio of accounts, driving customer adoption, and securing renewals within an assigned territory. They collaborate with sales teams to execute value strategies, mitigate risks, and ensure customers derive maximum benefit from Docusign solutions.

Sr. Software Engineer

United States 10+ yrs exp Software Development

The Senior Incident Commander leads and facilitates incident management processes, serving as a subject matter expert for critical service disruptions. They are responsible for driving root cause analysis, implementing process improvements, and ensuring effective communication with stakeholders during major incidents.

Director, Solution Engineering

United States 10+ yrs exp Others

The Director of Solution Engineering leads a team of presales managers and consultants to drive go-to-market strategies and support field sales in the Enterprise Geo market. They are responsible for coaching the team, fostering industry thought leadership, and ensuring the successful delivery of integrated solutions to enterprise customers.

Senior Technical Program Manager

Brazil 10+ yrs exp Product

The Senior Technical Program Manager will lead end-to-end program management for high-impact initiatives within the Global Customer Support & Digital Experience organization. This role involves aligning cross-functional teams, modernizing planning processes, and driving measurable outcomes through structured frameworks and data-driven insights.

Lead Technical Program Manager

Brazil 10+ yrs exp Product

The Lead Technical Program Manager will own the end-to-end program management for high-impact initiatives within the Global Customer Support & Digital Experience organization. This role involves driving cross-functional alignment, modernizing planning processes, and delivering measurable outcomes through structured execution and risk management.

Solution Architect (German Speaking)

Germany 5-10 yrs exp Software Development

The Solution Architect leads end-to-end technical implementations of the Docusign IAM platform, serving as a subject matter expert for solution design and integration. They also collaborate with internal teams and enterprise clients to translate business requirements into scalable technical architectures.

Partners Operations Analyst

Brazil 2-5 yrs exp Others

The Partners Operations Analyst will manage opportunity processes, create and approve quotes, and ensure accurate order form submission. They will also provide sales enablement and training to improve deal efficiency and data quality across the organization.

Senior Payroll Analyst

United States 5-10 yrs exp Finance

The Senior Payroll Analyst leads the processing, validation, and review of automated payroll functions while developing scalable solutions to improve accuracy and efficiency. They also serve as the primary point of contact for internal stakeholders regarding payroll data, reporting, and cross-functional collaboration.

Strategic Customer Success Manager

United States 10+ yrs exp Sales

The Customer Success Manager will act as a strategic advisor to enterprise clients, driving platform adoption and measurable business impact through intelligent agreement management. They will orchestrate cross-functional teams to align Docusign's roadmap with customer objectives, ensuring long-term retention and expansion.

Lead AI Solutions Delivery Engineer

United States 10+ yrs exp Software Development

The Lead AI Solutions Delivery Engineer will design and deploy AI-enabled workflows and agentic solutions for strategic enterprise customers. They will collaborate cross-functionally to translate business requirements into production-level AI implementations while contributing to the long-term product roadmap.

Enterprise Account Director - Financial Services and Insurance

Germany 10+ yrs exp Sales

The Enterprise Account Director is responsible for managing strategic customer relationships and driving the full sales cycle within large enterprise accounts. They will lead cross-functional teams to deliver business value and ensure the adoption of the Docusign Intelligent Agreement Management platform.

Account Executive, Enterprise

United States 10+ yrs exp Sales

The Account Executive will orchestrate cross-functional teams to drive revenue growth and expand Docusign's footprint within strategic enterprise accounts. They are responsible for managing complex sales cycles, building multi-threaded relationships with C-suite stakeholders, and delivering value-driven agreement solutions.

Senior Analyst, Customer Support Operations

Brazil 5-10 yrs exp Support

The Senior Analyst will lead quarterly and annual planning processes while developing complex forecasts to inform strategic resource allocation. They will also partner with cross-functional teams to build automated reporting pipelines and provide data-driven insights that improve customer support performance.

Senior Technical Support Engineer

Japan 2-5 yrs exp Software Development

Provide expert technical support for Docusign Agreement Cloud and Intelligent Agreement Management services, focusing on API, network, and security challenges. Act as an internal advocate by managing escalated cases and collaborating with engineering teams to influence product development roadmaps.

Senior Technical Support Engineer

Japan 2-5 yrs exp Software Development

Provide expert technical support for Docusign's agreement platforms while managing complex customer inquiries and API integrations. Collaborate with cross-functional engineering and product teams to resolve bugs and influence the development roadmap.

Senior AI Specialist

United States 10+ yrs exp Software Development

The Senior AI Specialist will lead AI-driven digital transformation initiatives within the partner ecosystem to drive business outcomes. They will design AI solution strategies, develop prototypes, and establish best practices to scale AI adoption across partners.

Corporate Card Manager

United States 10+ yrs exp Others

The Corporate Card Manager oversees a global corporate card program, ensuring financial accuracy, operational excellence, and compliance across multiple banking platforms. This role involves managing reconciliation, analyzing spend trends, and collaborating with cross-functional teams to streamline expense workflows.

Technical Support Engineer - Salesforce

Egypt 2-5 yrs exp Software Development

The Technical Support Engineer is responsible for diagnosing and resolving complex technical issues related to Docusign for Salesforce integrations. They manage support cases end-to-end while collaborating with Engineering and Product teams to ensure timely resolution and high customer satisfaction.

Account Executive, Commercial Sales FINS

United States 5-10 yrs exp Sales

The Account Executive is responsible for developing and closing new business and expanding the ISV footprint within an assigned geographic territory. They will manage the sales pipeline, deliver product demonstrations, and negotiate enterprise-level contracts while collaborating with cross-functional internal teams.

Technical Support Engineer - Salesforce

Brazil 2-5 yrs exp Software Development

The Technical Support Engineer is responsible for diagnosing and resolving complex technical issues related to Docusign for Salesforce integrations. They will manage support cases end-to-end while collaborating with cross-functional teams to ensure timely resolution and high customer satisfaction.

Renewal Coordinator - English Speaking - APJ Market- 7am Start

Egypt 2-5 yrs exp Others

The Renewal Coordinator is responsible for managing a portfolio of renewal contracts to minimize financial attrition and maximize contract value. They collaborate with internal teams to develop negotiation strategies and ensure accurate forecasting and data quality within the assigned territory.

Enterprise, Account Executive - Platform Specialist, GSO

United States 10+ yrs exp Sales

The Enterprise Account Executive is responsible for building relationships and selling Docusign's IAM and CLM solutions to enterprise-level customers. This role involves managing the full sales cycle, from prospecting net-new business to driving expansion within existing accounts.

Payroll Project Analyst

Ireland 2-5 yrs exp Finance

The Payroll Project Analyst will support the EMEA payroll team in a global transformation project by managing system implementation, UAT, and data validation. They will collaborate with cross-functional stakeholders and external vendors to ensure accurate payroll configuration and process standardization.

GSI Global Account Director

United States 10+ yrs exp Sales

The GSI Global Account Director will lead the global go-to-market partnership strategy with a strategic GSI partner to drive revenue growth and market expansion. This role involves managing cross-functional teams, overseeing joint business plans, and fostering relationships with key executive stakeholders.

Director, Customer Success Account Management

United States 10+ yrs exp Sales

The Director of Customer Success Account Management leads a high-performing organization to drive product adoption, business value, and long-term customer health. They are responsible for designing regional strategies, managing key performance indicators, and fostering a culture of innovation and professional development.

Payroll Analyst

United States 5-10 yrs exp Finance

The Payroll Analyst is responsible for managing international payroll processes for Japan, Singapore, and Australia, including data validation and tax reconciliation. They will also lead process improvement initiatives, mentor staff, and ensure compliance with local statutory requirements.

Renewal Coordinator - French Speaking

Egypt 2-5 yrs exp Others

The Renewal Specialist is responsible for managing a portfolio of renewal contracts to minimize financial attrition and maximize contract value. They collaborate with internal teams to develop negotiation strategies and identify growth opportunities within existing accounts.

Legal Operations Analyst

United States 5-10 yrs exp Legal

The Legal Operations Analyst will serve as the operational backbone for the legal department, driving cross-functional initiatives and supporting legal leaders in customer-facing technical sales conversations. They will also design and deploy automated legal technology solutions while managing the strategic narrative for Docusign's legal presence at industry events.

Area Vice President, DACH Enterprise Sales

Germany 10+ yrs exp Sales

The Area Vice President will lead the DACH Enterprise sales function, focusing on strategic direction, team development, and driving new business growth. They are responsible for managing complex deals, fostering executive relationships, and ensuring the achievement of regional pipeline and revenue goals.

Sr. Global TA Enablement Specialist

Ireland 5-10 yrs exp Others

The role involves leading global change management and adoption strategies for the company's ATS migration and TA technology stack. You will also design training frameworks and analyze adoption metrics to optimize recruiting workflows and upskill talent acquisition teams.

International Tax Director

United States 10+ yrs exp Finance

The International Tax Director will lead global tax strategy, planning, and risk management, including transfer pricing and Pillar Two readiness. They will partner with senior leadership to support business expansion, M&A activities, and ensure global tax compliance.