The Account Executive is responsible for developing new business and expanding the company's footprint within assigned territories or verticals. This includes managing the sales pipeline, delivering product demonstrations, and collaborating with internal teams to exceed quarterly and annual quotas.
Docusign
39 Remote Job Openings at Docusign
Lead Technical Program Manager, Digital Experience & Innovation
Docusign
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Full Time
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3 days ago
Docusign
Own the end-to-end program management for high-impact digital experience and support initiatives, translating priorities into structured plans and measurable outcomes. Drive cross-functional alignment across Product, Engineering, and IT to modernize support functions and integrate AI-driven operational improvements.
Lead and motivate a team of Renewal Specialists and Coordinators to achieve sales quotas and retain GNMRR. Responsible for monitoring forecasting, coaching staff on negotiation skills, and executing renewal strategies within the commercial business unit.
The Sr. Account Executive is responsible for developing new business and expanding the company's footprint within an assigned geographic territory. This includes managing the sales pipeline, delivering product demonstrations, and collaborating with internal teams to exceed monthly and quarterly quotas.
Principal Technical Program Manager, Digital Experience & Innovation
Docusign
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Full Time
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4 days ago
Docusign
Own the end-to-end program management for a multi-department portfolio, translating corporate planning into actionable initiatives. Drive organizational impact by modernizing support functions, elevating lean maturity, and integrating AI into workflows.
The Software Engineer will work with Product Management and other engineers to understand design requirements and provide estimates for development. They will drive the design and architecture of microservices and write high-quality, maintainable code.
Drive the day-to-day reliability, availability, and performance of Docusign’s global platform. Lead a high-performing team of SREs to evolve reliability practices and implement world-class reliability tools.
The Renewal Manager is responsible for executing a portfolio of renewal contracts to minimize financial attrition and maximize revenue. This includes implementing negotiation strategies, identifying growth opportunities, and collaborating with internal teams to ensure customer trust and contract value.
Manage the full recruitment lifecycle for Sales, Customer Success, and Support roles across LATAM and EMEA regions. Partner with business leaders to develop sourcing strategies and drive process improvements for a positive candidate experience.
The Strategic CSAM manages a portfolio of strategic accounts to drive product adoption, ensure customer value, and secure renewals. They collaborate with sales teams to identify growth opportunities and mitigate risks through executive engagement and regular business reviews.
The Renewal Specialist manages the annual renewal process for SMB customers to ensure high retention and account growth. This includes negotiating multi-variable contracts, providing accurate forecasts, and collaborating with internal teams to resolve customer risks.
Partner with field sales to discover customer business challenges and design integrated solutions using Docusign's platform. Deliver custom demonstrations and technical presentations to articulate the business value of modernizing agreement systems.
Responsible for developing and closing new business or expanding the footprint within existing customers in an assigned geographic territory. This includes managing the sales pipeline, delivering customized product demonstrations, and collaborating with internal teams to exceed sales quotas.
The Senior CSAM manages a portfolio of accounts to drive customer adoption, ensure value realization, and secure favorable renewal terms. They collaborate with sales and internal teams to mitigate risk and identify incremental growth opportunities within their territory.
The consultant guides strategic customers through digital transformation by creating frameworks for Center of Excellence and identifying high-value use cases. They develop multi-year roadmaps and provide prescriptive guidance to move legacy systems to a modern Docusign platform.
The Renewal Specialist is responsible for managing a portfolio of renewal contracts to minimize financial attrition and maximize revenue. This includes executing negotiation strategies, identifying growth opportunities, and collaborating with internal teams to ensure customer trust and contract value.
Build and maintain strong relationships with customers to identify solutions that help them achieve their goals. Manage the full sales cycle and collaborate with internal teams to deliver an excellent customer experience.
Provide legal advice on employment, benefits, and compliance matters for North American and global offices. Manage employment and non-employment litigation, including overseeing outside counsel and handling pre-filing demands.
Senior Customer Success Account Manager (French Speaking)
Docusign
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Full Time
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21 days ago
Docusign
The Senior CSAM manages a portfolio of accounts to drive product adoption, ensure customer value, and secure renewals. They collaborate with sales teams to identify growth opportunities and mitigate risks through strategic engagement and negotiation.
Serve as a strategic technical advisor for enterprise customers to accelerate value realization and platform adoption of Docusign IAM. Lead technical onboarding, optimize API integrations, and partner with account teams to drive growth and system stability.
Serve as the primary technical advisor for enterprise customers to accelerate value realization and platform adoption of Docusign IAM. Partner with account teams to drive growth opportunities while managing technical risks and architectural health.
Manage a portfolio of customer engagements to drive the adoption and configuration of the Docusign platform. Guide customers from kick-off to project completion, optimizing workflows and ensuring time-to-value is accelerated.
The Account Specialist manages a large portfolio of renewals, negotiating terms to increase contract value while maintaining customer trust. They collaborate with Sales and Customer Success teams to identify growth opportunities and maintain accurate territory forecasts.
Design and deploy AI-enabled workflows and agentic solutions for strategic enterprise customers using Docusign's IAM platform and third-party AI ecosystems. Collaborate with product and engineering teams to translate field insights into the long-term AI roadmap and repeatable deployment strategies.
Lead the design and deployment of automated email journeys to drive product adoption and customer success for small and mid-sized business segments. Monitor campaign effectiveness using data to optimize touchpoints and collaborate cross-functionally to enhance the digital customer journey.
Serve as a trusted advisor to federal agencies to modernize agreement and workflow processes using Docusign's Intelligent Agreement Management platform. Partner with Account Executives to drive new business and expansion across civilian, defense, and intelligence agencies.
Serve as a senior legal advisor managing corporate and securities functions, including SEC filings, corporate governance, and board support. Lead M&A activities, strategic transactions, and oversee equity and executive compensation matters.
Provide proactive and reactive technical support for Docusign products, focusing on API integrations and complex technical workflows. Act as a strategic advisor and communication bridge for customers, translating technical issues and advocating for customer needs internally.
Design and deploy AI-enabled workflows and agentic solutions for enterprise customers using Docusign's IAM platform and third-party AI ecosystems. Collaborate with product and engineering teams to translate field insights into the long-term AI roadmap and repeatable deployment strategies.
Partner with sales teams to discover customer business challenges and build integrated solutions using Docusign's Intelligent Agreement Management platform. Establish technical credibility through custom demonstrations, business process diagrams, and value-based selling to secure new business.
Serve as the primary technical advisor for enterprise customers to align technical strategies with business goals and drive platform adoption. Partner with account teams to identify growth opportunities and manage critical service disruptions and risk mitigation.
The Renewal Specialist is responsible for managing a portfolio of renewal contracts to minimize financial attrition and maximize revenue. This includes implementing negotiation strategies, identifying growth opportunities, and collaborating with internal teams to ensure successful contract completions.
Lead the SRE organization to evolve from a support function into an engineering-first organization focused on global availability and platform trust. Oversee the development of reliability tools and APIs while managing high-level technical staff and collaborating with external partners like Microsoft Azure.
Lead the technical product revenue accounting and SKU operations teams to evaluate new products and growth initiatives. Ensure scalable, automated processes for revenue conclusions and manage month-end close and SOX compliance.
Lead the technical shift toward treating reliability as a product feature by building durable platforms and self-healing systems. Define 'Golden Paths' for cloud migration and mentor senior engineers to improve global system architecture.
Manage a high-volume portfolio of renewal contracts to maximize contract value and minimize financial attrition. Collaborate with internal teams to identify growth opportunities and maintain accurate territory forecasts.
The Account Executive is responsible for developing new business and expanding the company's footprint within the Federal Civilian territory. Key duties include managing the sales pipeline, delivering customized presentations, and collaborating with internal teams to exceed sales quotas.
The Senior Incident Commander leads and facilitates incident management processes for Docusign's products and security. They are responsible for developing service excellence practices, creating standard operating procedures, and ensuring timely resolution of major incidents.
Lead and develop a team of Technical Support Engineers to resolve complex technical inquiries. Manage escalations and drive continuous improvement to ensure customer success and operational excellence.
