Lead field operations across UK locations to drive performance improvements and implement operational best practices. Manage field teams, conduct audits, and act as a key escalation point for customers and partners.
Remote Support Specialist Jobs (5,612)
Search = support
Provide exceptional phone, email, and chat support to resolve client issues and troubleshoot product problems. Collaborate cross-functionally to improve the customer experience and provide feedback for product enhancements.
Serve as the primary technical contact for merchants using Clover POS solutions to resolve complex hardware, software, and connectivity issues. Document all interactions in CRM systems and collaborate with internal teams to escalate and track multi-issue cases.
The specialist serves as the primary point of contact for patients and caregivers, providing onboarding, disease education, and long-term adherence support. They coordinate with healthcare providers and internal partners to resolve access barriers and ensure treatment compliance for rare disease patients.
Lead the end-to-end implementation and global technical support operations for Ooma's AirDial POTS replacement solution. Scale operational processes, manage distributed teams and vendors, and serve as the senior escalation point for enterprise customers.
New "support" jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
Serve as the primary contact for client support requests regarding accounting, payments, and membership products. Troubleshoot complex multi-system issues and collaborate with the product team to improve software functionality.
Corporate Underwriter (Scenario Support)
Plaza Home Mortgage, Inc.
·
Full Time
·
3 Weeks Ago
Plaza Home Mortgage, Inc.
Provide expert guidance on loan scenarios and perform complex income calculations for the Wholesale and Sales teams. Maintain deep knowledge of Agency/Investor guidelines to ensure accurate underwriting and high-quality customer service.
Customer Support Specialist I, Accounting
Clubessential Holdings
·
Full Time
·
3 Weeks Ago
Clubessential Holdings
Serve as the primary contact for client support requests, providing advanced technical assistance for accounting, payments, and membership products. Manage complex multi-system issues and collaborate with the product team to improve software functionality and client retention.
The role focuses on driving business growth through lead generation, outbound outreach, and appointment scheduling. Additionally, the assistant will manage social media engagement and create visual marketing assets.
Provide technical support via phone, email, and chat to resolve hardware, software, and account management issues. Document all customer interactions and prepare detailed escalations for second-level support.
Assist policyholders in improving their security posture by analyzing risks and providing guidance on the use of security tools. Collaborate with product and engineering teams to integrate security best practices into underwriting algorithms and risk management apps.
Assist policyholders in improving their security posture by analyzing risks and providing guidance on the use of security tools. Lead team initiatives, handle complex security cases, and collaborate with product teams to enhance underwriting algorithms and risk management apps.
Act as the technical bridge between the Customer Experience team and Engineering to resolve operational issues and data inconsistencies. Perform technical triage using monitoring tools and execute SQL scripts to fix system errors according to established playbooks.
Acquisitions Support Center Coordinator
The Perfect Workout
·
Full Time
·
3 Weeks Ago
The Perfect Workout
Manage prospect onboarding by handling inquiries across multiple channels to schedule introductory sessions. Provide customer service to active members and facilitate communication between members, studios, and regional managers.
Provide empathetic and efficient support to Wero users via chat, email, and phone to resolve payment and account issues. Collaborate with technical teams to improve product functionality and maintain internal support documentation.
The role involves transforming product support through Model Based Engineering (MBE) and Model Based Product Support (MBPS) practices. The engineer will collaborate with project teams to create training materials and implementation roadmaps for modernization portfolios.
The Saviynt Support Engineer will manage Saviynt IGA and provide level two support for customer issues. Responsibilities include troubleshooting technical problems, managing incidents, and collaborating with cross-functional teams.
New "support" jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
Senior Director, Global Customer Support (Relocate to Singapore)
Airwallex
·
Full Time
·
3 Weeks Ago
Airwallex
Lead and scale the global Customer Support organization to deliver consistent, high-quality experiences across all regions and channels. Own the global support strategy, operating model, and cross-functional collaboration with Product and Engineering to improve customer health and retention.
Lead product support operations by managing team capacity, mentoring staff, and maintaining standard operating procedures. Act as a liaison between customers and technical teams to track bugs and influence the product roadmap based on ticket trends.
Provide senior-level technical leadership for SAP S/4HANA custom code remediation and performance optimization. Support delivery teams through troubleshooting, estimation, and the establishment of consistent remediation standards.
Manage government contracts and service delivery for local government customers in the Northeast region, ensuring SLA compliance and customer satisfaction. Responsible for contract renewals, P&L performance, and developing strategic account plans to drive service growth.
Responsible for commissioning, installing, and repairing power generation equipment including diesel, natural gas, and turbine systems. The role focuses on reducing unavailable equipment and supporting complex temporary power deployments across national branches.
Customer Support Agent (Service Support) - Dutch language
Silver Bell Group
·
Full Time
·
3 Weeks Ago
Silver Bell Group
Manage guest and homeowner queries throughout the entire stay cycle, from pre-arrival to post-departure. Coordinate with internal teams and homeowners to resolve maintenance, billing, and service issues while protecting brand reputation.
The role involves managing day-to-day IT operations, including end-user support and the administration of Microsoft 365 and identity infrastructure. The specialist will oversee endpoint management, SaaS licensing, and security compliance to ensure a reliable technology environment.
Respond to customer queries regarding payments, statements, and bugs using ZenDesk and Amazon Connect. Handle escalated customer issues and document all complaints and compliments within a 24/7 support team.
Customer Support Specialist Engineer - Feeding NA
Topcon Positioning Systems
·
Full Time
·
3 Weeks Ago
Topcon Positioning Systems
Provide first-tier technical support for feed management hardware and software via calls, emails, and chats. Collaborate with R&D and Product Management to relay customer feedback and improve product readiness.
New "support" jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
Technical Support Europe - Immunoassay
Danaher Corporation
·
Full Time
·
3 Weeks Ago
Danaher Corporation
Provide expert-level technical support and troubleshooting for diagnostic hardware systems and peripherals across Europe. Monitor support metrics to improve service efficiency and assist local engineers through virtual or on-site visits.
The specialist will implement and manage digital advertising campaigns while providing technical support and troubleshooting for clients. They are also responsible for analyzing performance data to provide actionable insights and optimizing campaign results.
Provide first-level technical assistance for high-speed internet services and device connectivity. Manage trouble tickets and resolve customer inquiries efficiently to ensure a positive user experience.
The L3 Analyst serves as the final escalation point for all in-store technology and POS issues, focusing on root cause analysis and resolution of critical P1 cases. They are responsible for documenting RCAs, creating training materials, and partnering with leadership to ensure technology quality and customer satisfaction.
Automatically Apply to Support Jobs
Stop the endless job search. Our AI finds and applies to the best jobs for you.
Browse Jobs by Role
Remote Data Analyst Jobs
Remote Management Consultant Jobs
Remote Account Executive Jobs
Remote Call Center Representative Jobs
Remote Graphic Designer Jobs
Remote Social Media Manager Jobs
Remote Proofreader Jobs
Remote Program Manager Jobs
Remote Video Editor Jobs
Remote Translator Jobs
Remote Technical Writer Jobs
Remote Customer Success Manager Jobs
Remote Software Engineer Jobs
Remote Content Creator Jobs
Remote Chief of Staff Jobs
