The Sales Support Administrator will manage CRM records, track KPIs, and qualify incoming leads to support the sales team. They are also responsible for scheduling sales calls, preparing repair quotes, and facilitating the onboarding process for new clients.
Remote Support Specialist Jobs (4,585)
Search = support
The engineer will provide tier-2/3 support for Hadoop clusters and lead product support during migrations and upgrades. They are responsible for optimizing distributed big data applications to ensure high-throughput and low-latency performance.
Fishery Management Specialist – ESA, NEPA, and Fisheries Consultation Support
Lynker Corporation
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Full Time
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7 Weeks Ago
Lynker Corporation
The Fishery Management Specialist will analyze scientific data to assess environmental impacts and prepare regulatory documentation such as ESA Biological Opinions and NEPA materials. They will also provide technical assistance to action agencies and coordinate with various stakeholders to ensure regulatory compliance.
Acoustician – Cetacean Data Analysis & Processing Support
Lynker Corporation
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Full Time
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7 Weeks Ago
Lynker Corporation
The selected candidates will provide passive acoustic data analysis, processing, and management support to evaluate cetacean vocalizations and ocean soundscapes. Responsibilities include developing automated detection approaches, performing quality control on datasets, and maintaining acoustic metadata databases.
Technical Lead – ESA, NEPA, and Interagency Consultation Support
Lynker Corporation
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Full Time
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7 Weeks Ago
Lynker Corporation
Provide operational oversight and technical direction for teams supporting interagency consultation, regulatory compliance, and scientific analysis. Serve as the primary liaison between contractor staff and NOAA personnel while managing project timelines and deliverables.
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Provide clinical and technical support to users of the twiist insulin delivery system via phone, chat, and text. Manage customer inquiries, perform troubleshooting, and deliver virtual product training while maintaining accurate documentation in the CRM.
The role involves providing world-class service and support for clients and colleagues, troubleshooting and diagnosing IT issues within SLAs. The engineer will also assist in monitoring and maintaining computer systems and networks.
The Technical Support Specialist will troubleshoot technical issues and resolve partner requests while maintaining high service level agreements. They will also advocate for partners by providing feedback to the product team to drive innovation and process improvements.
BHH Youth Peer Support Specialist
Health Affiliates Maine LLC
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Full Time
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7 Weeks Ago
Health Affiliates Maine LLC
The Youth Peer Support Specialist provides strength-based, trauma-informed support to youth navigating mental health and social service systems. They work collaboratively with a multidisciplinary team to promote youth voice, self-management, and wellness through shared lived experience.
The specialist will connect with members to conduct virtual consultations and explain benefit coverage options. They are also responsible for assisting clients with the enrollment process and providing ongoing customer support.
The Application Analyst provides technical support by diagnosing, troubleshooting, and repairing complex software and networked systems for customers. They are responsible for managing tickets, maintaining accurate records in Salesforce, and ensuring service level agreements are met.
The Expert Support Engineer will troubleshoot and resolve complex technical incidents for corporate customers and partners across various environments. They will also collaborate with engineering and business departments while mentoring junior team members and maintaining technical documentation.
Troubleshoot and resolve complex technical incidents for customers and partners while maintaining strong professional relationships. Collaborate with engineering and product departments to resolve issues and mentor junior team members.
Pathology Support Coordinator - Sample Review- TEMP Position Tues-Saturday (2nd shift)
Natera
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Part Time
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7 Weeks Ago
Natera
The Pathology Support Coordinator reviews pathology tissue samples for accuracy and completeness using LIMS and other information sources. They collaborate with team members to resolve discrepancies, manage case holds, and ensure timely reporting of cancer types.
You will own and scale customer support operations by managing SLAs, escalation workflows, and performance reporting. Additionally, you will design support processes and act as a bridge between support and cross-functional teams like engineering and product.
The AI Support Admin serves as the primary escalation point for AI-related technical issues and supports the adoption of AI tools across the firm. They collaborate with readiness and training teams to maintain system health, document best practices, and assist in the rollout of new AI capabilities.
The Support Specialist will ensure the technical delivery and operational resilience of digital news platforms across multiple markets. They will also leverage AI tools to automate workflows, resolve technical issues, and improve support processes.
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Support Specialist, Operations & Support
FOX Television Stations
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Full Time
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7 Weeks Ago
FOX Television Stations
The Support Specialist will ensure the technical delivery and operational resilience of digital news platforms across 17 markets. This role involves resolving technical issues, automating workflows using AI, and bridging the gap between technical teams and stakeholders.
The Customer Support Specialist manages incoming customer support issues to ensure timely resolution and high-quality service. This role involves addressing technical queries, guiding customers on product functionality, and collaborating cross-functionally to resolve complex issues.
The Healthcare Concierge will process member requests, search for appropriate healthcare facilities, and interact with members via phone and chat. They will also collaborate with leadership and clinical staff to ensure high-quality service and support for members.
Medical Support Assistant (Medical Receptionist)
Customer Value Partners
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Full Time
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7 Weeks Ago
Customer Value Partners
Coordinate care between VA and community providers by scheduling appointments and managing consults from intake to closure. Maintain accurate patient records and ensure compliance with privacy standards while providing high-quality customer service to Veterans.
The Technical Support Analyst II provides Level 2 support, resolves production errors, and performs system monitoring and maintenance. They also manage release promotions, conduct testing, and collaborate with R&D teams to ensure service level agreements are met.
The Customer Support Specialist serves as the primary point of contact for daytime support requests, managing tickets and troubleshooting platform issues. They also assist with customer onboarding, implementation activities, and maintaining internal documentation.
Client Support Representative I (Product Support Representative I) - REMOTE
Net Health
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Full Time
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7 Weeks Ago
Net Health
The representative is responsible for responding to product application support questions and troubleshooting software issues for clients. They will manage inbound tickets, research information, and escalate complex technical problems to engineering teams.
The Senior Systems Engineer will provide high-level technical support for internal infrastructure, including Azure AVD, Endpoint management, and Microsoft 365 services. They will also manage system migrations and lead projects from proof-of-concept through to production deployment.
Entry-Level Remote Support Staff (No Experience Required)
Globe Life AO
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Full Time
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7 Weeks Ago
Globe Life AO
Provide support to clients by answering inquiries and resolving basic concerns. Assist in managing customer accounts and maintaining accurate records of daily interactions.
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The Technical Support Analyst will implement real-time monitoring systems and provide Level 1 support to resolve critical payment incidents. They will also collaborate with backend teams on bug reproduction and standardize operational processes to improve service quality.
The Technical Support Engineer II will provide dedicated support to clients by troubleshooting complex software issues and performing root cause analysis. They will also act as an escalation point for technical issues and collaborate with developers to implement fixes and upgrades.
You will act as the first point of contact for customers, troubleshooting issues and ensuring timely resolution through live chat. Additionally, you will document support processes and analyze customer feedback to identify new product needs.
Client Care Specialist – Escalations & Client Support
Travel Incorporated
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Full Time
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7 Weeks Ago
Travel Incorporated
The Client Care Specialist will own and resolve complex, high-impact client escalations by collaborating cross-functionally and maintaining clear communication. They are responsible for identifying root causes, monitoring VIP cases, and ensuring consistent service delivery while balancing client needs with business priorities.
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