Provide high-quality Tier 1/2 technical support to customers by resolving 10-20 tickets daily. Collaborate with internal product and implementation teams to ensure successful platform adoption and streamlined support procedures.
Remote Support Specialist Jobs (5,719)
Search = support
CUSTOMER SUCCESS & SUPPORT SPECIALIST (B2B) - Brazil
The Global Talent Co.
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Full Time
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1 Week Ago
The Global Talent Co.
Manage high-volume B2B customer inquiries and support tickets from initial contact through final resolution. Coordinate with operations, logistics, and fulfillment teams to ensure accurate order processing and account maintenance.
Provide empathetic phone support and authentic human connection to individuals in recovery to help them manage loneliness and isolation. Responsibilities include documenting interactions in electronic health records and connecting crisis callers to appropriate emergency lines.
Assist clients with leisure travel inquiries, customized vacation planning, and the coordination of travel details. Maintain accurate client profiles and documentation while utilizing supplier tools to ensure smooth travel experiences.
Personalized Travel Support Specialist
Hopesglobalgetaways
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Full Time
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1 Week Ago
Hopesglobalgetaways
The specialist partners with travelers to create customized itineraries by researching destinations, accommodations, and activities. They manage all travel documentation and provide ongoing support for adjustments and service requests.
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CLIENT SUPPORT SPECIALIST (B2B) Argentina
The Global Talent Co.
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Full Time
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1 Week Ago
The Global Talent Co.
Manage high-volume B2B customer inquiries via email and chat while owning cases from initial contact to final resolution. Collaborate with internal operations and logistics teams to resolve order issues and improve operational workflows.
CUSTOMER SUPPORT REPRESENTATIVE (B2B - Mexico)
The Global Talent Co.
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Full Time
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1 Week Ago
The Global Talent Co.
Manage high-volume B2B customer inquiries and support tickets across email and live chat to resolve operational issues. Coordinate with Logistics and Fulfillment teams to process order modifications and ensure timely delivery resolutions.
CUSTOMER SUPPORT SPECIALIST (B2B Clients | Remote - Colombia)
The Global Talent Co.
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Full Time
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1 Week Ago
The Global Talent Co.
Manage high-volume B2B customer inquiries via email and chat while resolving operational issues related to meal delivery and account maintenance. Collaborate with logistics and fulfillment teams to ensure timely resolution of service failures and improve internal workflows.
Serve as the first point of contact for customers to troubleshoot routine software, configuration, and account access issues. Manage support tickets within established SLAs and escalate complex issues to senior specialists with detailed documentation.
Coordinate PAP equipment set-ups and provide patient education on usage and maintenance. Manage patient documentation, insurance compliance, and collaborate with clinicians to ensure timely service delivery.
Build and maintain agentic automation workflows and full-stack support tooling to improve efficiency and resolution speed. Partner with engineering and operations teams to integrate CRM and data systems while ensuring production hygiene and observability.
Bridge the gap between customers and engineering by diagnosing and resolving complex technical issues directly in the codebase. Develop internal tooling and documentation to optimize customer success operations and improve product health.
Lead group support sessions for cardiac rehab patients using clinical protocols and a collaborative lifestyle medicine framework. Provide holistic patient education and support across nutrition, stress management, and exercise elements in a virtual environment.
The role handles administrative tasks including application and claims processing and managing incoming mail. It involves ensuring accuracy in insurance plan eligibility and coordinating with sales teams and carriers to meet contractual goals.
Provides high-level administrative and operational support to the CEO and subsidiary Presidents, including managing meeting cadences and board logistics. Acts as a primary liaison for board governance and internal communications to ensure organizational alignment.
Lead and oversee a team providing support to at-risk students facing significant life barriers and academic challenges. Coordinate individualized support plans, manage case escalations, and improve operational workflows to ensure consistent student success.
Diagnose and resolve humanoid robot faults remotely using telemetry and digital diagnostics tools. Provide precise physical-intervention recommendations for field teams and occasionally travel for on-site repairs.
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Insurance Sales Support Assistant
International Insurance Group
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Full Time
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1 Week Ago
International Insurance Group
The Insurance Sales Support Assistant will proactively contact prospective clients, previous customers, and existing clients to identify insurance opportunities and qualify leads. They will gather necessary information for insurance quotes and schedule opportunities for licensed agents.
Configure and maintain MICRO Technology systems to optimize feedyard operations and ensure FDA compliance. Provide technical support, software installation, and training for clients and veterinarians while coordinating hardware deployments.
Lead the vision and strategy for patient support programs within the cardiovascular and metabolic therapeutic area. Partner with cross-functional leaders to optimize patient onboarding, adherence, and the overall provider experience.
Lead the vision and strategy for patient support programs within the cardiovascular and metabolic therapeutic area to improve patient outcomes. Partner with cross-functional leaders to optimize the post-prescription experience, including onboarding, adherence, and hub operations.
Provides high-level administrative and operational support to the CEO and subsidiary Presidents, including managing meeting cadences and board logistics. Acts as a primary liaison for board governance and internal communications to ensure organizational alignment.
The role focuses on supporting Customer Success Managers by managing complex, high-value renewals and expansions through detailed pricing models and operational analysis. Key duties include coordinating with vendors, tracking renewal risks, and improving operational workflows to scale the renewal process.
Payment Support Specialist (Bilingual English/Spanish)
Conduent State & Local Solutions, Inc
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Full Time
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1 Week Ago
Conduent State & Local Solutions, Inc
Provide document review and data support for a child support payment processing center. Assist users with website navigation, account reactivation, and payment inquiries.
Manage customer technical support issues for DataDivers systems and APIs using ZenDesk. Perform quality assurance on internal data sets using SQL queries to ensure accuracy and compliance.
The role involves supporting SQL Server databases, ETL processes, and Azure cloud infrastructure within a secure environment. Responsibilities include monitoring system performance, resolving production issues, and collaborating with technical teams to ensure data availability.
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Regional Support Engineer
Stanley Black & Decker, Inc.
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Full Time
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1 Week Ago
Stanley Black & Decker, Inc.
Provide operational and technical support for DEWALT fastening products by using design software and market databases. Generate sales leads by analyzing jobsite data and creating engineering product submittals for field personnel.
The intern will manage content uploads to the curriculum platform and perform thorough audits to ensure accuracy and consistency. Additionally, they will gather data from various sources and create visually appealing presentation materials.
The specialist will handle payroll and timekeeping activities for a population of 25,000 employees. Key tasks include answering employee requests, ensuring regulatory compliance, and supporting internal and external audits.
Acts as the primary point of contact for residents and vendors, managing service requests and professional communications. Responsible for coordinating service appointments, maintaining accurate corporate records, and providing administrative support to property teams.
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