Independently diagnose and resolve complex application, database, and integration issues within production WMS and logistics environments. Act as the technical bridge between frontline support and engineering while mentoring junior team members.
Remote Support Specialist Jobs (4,585)
Search = support
Customer Support Specialist - Digital Experience
Who Gives A Crap
·
Full Time
·
2 Days Ago
Who Gives A Crap
Design and optimize digital customer journeys by leveraging technology and automation to reduce friction. Collaborate cross-functionally to implement AI tooling and re-engineer processes within the tech stack to improve efficiency.
Provide after-hours revenue management support by handling pricing updates and urgent partner inquiries. Execute and validate user acceptance testing for new AI-powered tools and workflows to ensure business alignment.
Act as the first point of contact for customers regarding IT and business application questions for Unit4 ERP. Investigate application defects, handle escalations, and collaborate with R&D to resolve complex technical issues.
Resolve complex technical issues across macOS, iOS, and Windows environments while maintaining secure client infrastructures. Provide end-to-end support within SLA-driven environments and mentor junior team members to improve overall team capability.
New "support" jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
Act as the final escalation point for complex technical issues and integration problems regarding the connection of medical practices to the telematics infrastructure. Provide hands-on remote support for doctors and collaborate with product development and external partners to find sustainable solutions.
Provide technical support and administration for cloud and on-premises infrastructure, supporting employees across Americas and Asia-Pacific time zones. Responsibilities include managing user access, troubleshooting connectivity issues, and contributing to automation and process improvements.
The Support Engineer handles inbound customer calls and emails to resolve technical issues and provide product information. They are responsible for meeting performance metrics and escalating complex issues to Tier 2 support teams.
Customer Support Representative (w/m/d) 30 Stunden/Woche ab dem 1.8.2026
Tomorrow GmbH
·
Full Time
·
2 Days Ago
Tomorrow GmbH
Handle customer inquiries via chat, email, and phone regarding account issues. Collaborate with other teams to provide technical feedback and help develop support processes.
Senior Machine Learning Engineer, Community Support Engineering
Airbnb
·
Full Time
·
2 Days Ago
Airbnb
Develop and optimize novel ML systems and Generative AI technologies to transform Airbnb's customer service experience. Work cross-functionally to design scalable AI solutions and share latest ML technologies across global regions.
The role involves managing purchasing, inventory monitoring, and supplier coordination to ensure production requirements are met. Key tasks include placing purchase orders, tracking deliveries, and collaborating with internal teams and subcontractors.
Customer Support Manager*in (m/w/d) remote | 1.200,00€ monatlich
smartkündigen OHG
·
Full Time
·
2 Days Ago
smartkündigen OHG
The role involves handling customer emails via a ticket system and providing telephone support. Responsibilities also include maintaining existing customer records and managing customer files.
Customer Support Engineer (Japanese Speaker)
OneStream Software
·
Full Time
·
2 Days Ago
OneStream Software
Provide technical product and environmental support to external customers across the APAC region to resolve complex issues. Maintain the technical knowledge base and collaborate with cross-functional teams to ensure high-quality customer success.
Provide Level 2 technical support for desktop, server, cloud, and Microsoft 365 environments within an MSP framework. Manage incident escalation, system monitoring, and device provisioning to ensure operational uptime for Australian clients.
DE&A - Databricks - Data Engineer, Platform Admin and Operations Support
Zensar
·
Full Time
·
3 Days Ago
Zensar
Ensure efficient, stable, and scalable Databricks operations with a focus on cluster performance and storage tuning. Support integrated Snowflake-Databricks ecosystems and manage mission-critical processing cycles.
Provide technical support via chat and email to resolve complex platform configurations, integrations, and data issues for strategic clients. Collaborate with Product and Engineering teams to diagnose root causes and maintain the internal knowledge base.
Provide high-tier technical support and act as an escalation point for complex technical issues. Manage client expectations and triage tickets while transitioning into leading independent IT projects.
New "support" jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
The role focuses on resolving production defects, troubleshooting issues, and maintaining source code quality within an Agile framework. Responsibilities include providing accurate task estimations and collaborating on software development lifecycle improvements.
Handle inbound customer calls and electronic requests to provide system information and troubleshooting support. Perform basic alarm panel programming and code changes to ensure timely customer service.
The role involves meeting with clients virtually via Zoom to guide them through available benefit programs and onboarding processes. The advisor is responsible for answering client questions, maintaining digital records, and providing a professional client-first experience.
The specialist will virtually meet with clients via Zoom to guide them through available benefit programs and answer their questions. They are also responsible for maintaining digital records and participating in professional development sessions.
The associate will virtually meet with clients via Zoom to guide them through available benefit programs and onboarding. They are responsible for answering client questions, managing schedules, and maintaining digital records.
The representative will virtually meet with clients via Zoom to guide them through available benefit programs and onboarding. They are responsible for answering client inquiries and maintaining digital documentation to support long-term relationships.
Provide commercial and administrative support to the sales team, acting as a primary contact for customers. Manage orders, pricing approvals, and lead tracking to drive commercial success.
The role involves managing incoming support tickets, solving Tier-1 technical issues, and documenting bugs for the development team. Additionally, the specialist maintains the knowledge base and collaborates with product teams to improve the user experience.
Respond to inbound calls to help existing customers manage their insurance policies and process service requests. Work to retain policyholders by finding solutions for those at risk of cancellation.
New "support" jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
Practice Support – Social Media Collections and Relativity Analyst
Davis Wright Tremaine LLP
·
Full Time
·
3 Days Ago
Davis Wright Tremaine LLP
The Analyst provides technical eDiscovery and litigation support, focusing on the administration of the Relativity platform and the collection of social media and web content. They collaborate with legal teams to manage document review workflows, perform quality control, and implement technical solutions for data processing.
EverWell - Regional Support Team Lead AU - (Remote, Victoria)
EverCommerce
·
Full Time
·
3 Days Ago
EverCommerce
Lead and coach the ANZ support team to deliver world-class customer service and exceed key performance metrics. Manage day-to-day operations, handle complex customer escalations, and optimize the Help Centre for better self-service experiences.
Responsible for configuring and maintaining VMS applications to support critical business functions like invoicing and reporting for MSP programs. The role involves providing Level 2 technical support, troubleshooting application issues, and implementing configuration changes to optimize effectiveness.
Lead the global strategy for technical support and customer education to accelerate time-to-value and reduce churn. Partner with Product and Engineering teams to translate customer insights into platform improvements and scalable onboarding programs.
Automatically Apply to Support Jobs
Stop the endless job search. Our AI finds and applies to the best jobs for you.
Browse Jobs by Role
Remote Data Analyst Jobs
Remote Management Consultant Jobs
Remote Account Executive Jobs
Remote Call Center Representative Jobs
Remote Graphic Designer Jobs
Remote Social Media Manager Jobs
Remote Proofreader Jobs
Remote Program Manager Jobs
Remote Video Editor Jobs
Remote Translator Jobs
Remote Technical Writer Jobs
Remote Customer Success Manager Jobs
Remote Software Engineer Jobs
Remote Content Creator Jobs
Remote Chief of Staff Jobs
