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The Customer Success Manager will lead the transition from contract signature to implementation and proactively manage a portfolio of clients to ensure value realization. They are responsible for driving renewals, identifying upsell opportunities, and maintaining high levels of customer satisfaction.
You will partner with product and business owners to shape roadmaps and deliver actionable insights on user behavior and business performance. Additionally, you will lead sales and marketing analytics while managing the analytics foundation using DBT and Snowflake.
The Senior Account Manager will own expansion within assigned accounts and drive revenue growth by strengthening relationships with Service Providers. They will coordinate structured support for partner issues and collaborate with Account Executives on strategic enterprise opportunities.
The Regional Sales Director manages and motivates a team of Named Account Managers to drive sales growth and exceed quotas within the Mid-Enterprise market. They are responsible for developing account strategies, maintaining accurate territory forecasts, and building relationships with key decision-makers and partners.
The intern will provide IT support to a remote workforce, including account management, device setup, and troubleshooting. They will also assist with data cleanup projects in Salesforce and HubSpot while supporting security compliance and documentation efforts.
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Lead and mentor Data Engineers while owning the architecture, design, and delivery of scalable data platforms and pipelines. Drive migration from Snowflake and SSIS to Azure Databricks and dbt, implement Terraform and CI/CD practices, and establish engineering standards and platform stability.
Manage and scale strategic partnerships with key cybersecurity vendors like CrowdStrike and Cyera to drive co-sell opportunities and joint GTM execution. Facilitate executive alignment, develop business plans, and provide sales enablement to accelerate pipeline growth and revenue.
The role involves managing end-to-end vendor contracting, including negotiating commercial terms and ensuring compliance with third-party risk management programs. The associate will collaborate with internal stakeholders to protect contractual interests while maintaining accurate records for audit readiness.
The Technical Advisor will support learners by providing personalized 1:1 sessions, answering technical inquiries, and facilitating weekly office hours. Additionally, the role involves reviewing and refining learning content to ensure learners successfully master advanced skills.
Drive product adoption and customer outcomes for a large North American customer base through one-to-one and one-to-many engagement, onboarding, digital communications, and webinars. Monitor customer health, manage escalations, support renewals and expansion, and help improve scaled customer success programs and the digital customer journey.
Investigate potential suspicious activity from alerts, legal requests, negative media, and other sources, managing cases from initial detection through disposition. Prepare and file Suspicious Activity Reports, recommend case and customer relationship outcomes, and coordinate with compliance, legal, law enforcement, and other stakeholders.
Design and build an agentic SOC, including detection engineering, security automation, integrations, and governed AI-agent workflows with appropriate audit trails and human checkpoints. Also perform hands-on security engineering across vulnerability management, cloud security, identity, application security, architecture reviews, compliance support, and incident response.
Gather, analyze, and manage functional and non-functional requirements, translating mission and business objectives into user stories and acceptance criteria for iterative software development. Collaborate with stakeholders and the development team throughout Agile delivery, review completed work, lead demonstrations, and establish processes while mentoring other business analysts.
Lead and grow a global data engineering team while establishing engineering standards, planning delivery, and building scalable data pipelines and models on GCP. Own data reliability and DataOps practices, promote responsible AI adoption, and partner with business and technology stakeholders to deliver trusted, AI-ready data solutions.
Support and enhance the ServiceNow platform by developing integrations, workflows, scripts, and reusable components for business optimization and service operations. Collaborate with project teams, business users, and support staff on requirements, architecture, testing, troubleshooting, change control, and delivery in an Agile environment.
Implement, configure, and integrate Cyberhaven’s data security solution for clients, tailoring datasets and policies to their technical requirements. Troubleshoot complex issues, coordinate with internal teams, train and advise clients, and manage progress updates and escalations through implementation and post-implementation.
Partner with engineering leadership to translate strategic priorities into execution plans, run leadership operating cadences, coordinate cross-functional programs, and provide executive communications and decision support. Define and report engineering metrics, improve planning and delivery visibility, and automate recurring reporting and operating workflows using AI and connected tools.
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Design and build synchronization and networking systems for secure, reliable AI operations across edge devices and isolated cloud environments, using technologies such as CRDTs, Merkle trees, and content-addressable storage. Optimize distributed software, apply security-first practices, collaborate across engineering teams, and maintain rigorous testing, observability, and validation.
Design and develop scalable Salesforce solutions, primarily for customer support and customer experience, using Apex, Service Cloud, Experience Cloud, Digital Engagement, and AI-powered interactions. Collaborate across product, architecture, administration, QA, and DevOps teams to deliver secure, high-performing releases and maintain the Salesforce platform.
Design and develop scalable Salesforce solutions, primarily for customer support and customer experience, including Apex services, Service Cloud, Experience Cloud, Digital Engagement, integrations, and AI-powered customer interactions. Collaborate across product, architecture, QA, and DevOps teams to deliver secure, high-performing releases and maintain platform quality.
Lead the architecture and development of entitlements management, provisioning systems, and operational workflows for the Identity Platform customer lifecycle. Shape secure, scalable, and reliable engineering direction, collaborate with product and architecture partners, mentor engineers, and use AI-assisted development to deliver outcomes.
Develop and maintain ServiceNow capabilities for VA Core Network Services, including CMDB data models, ITOM, Discovery, Service Mapping, workflows, integrations, and automation. Improve operational visibility and platform governance through dashboards, documentation, knowledge transfer, and scalable solutions aligned with enterprise and federal cybersecurity requirements.
Administer cybersecurity in support of national security missions. The posting provides no further specific duties for the role.
Analyze Medicare and Medicaid claims data using statistical methods and machine learning to support fraud, waste, and abuse detection, predictive modeling, and program-integrity analytics. Contribute to generative AI solutions, build and maintain datasets, create visualizations, and document and communicate findings.
The Senior Manager will lead cross-functional teams to develop business growth strategies and build a pipeline of qualified opportunities within the DoD S&T sector. They will establish relationships with key customers and articulate innovative solutions that leverage company technologies to meet mission requirements.
The Contracts Manager will oversee cradle-to-grave contract management activities, including proposal preparation, negotiation, administration, and closeout for the JPALS program. They will partner with cross-functional teams to ensure contractual compliance, manage risk, and influence business decisions in alignment with program objectives.
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Develop and execute MIL-STD-882E-compliant system safety programs, conduct hazard and design analyses, and coordinate safety requirements and approvals with customers and review boards. Collaborate across engineering teams to eliminate or control hazards, oversee safety throughout the system lifecycle, and prepare reports and briefings on safety analyses and program status.
Lead regional market development and referral pathway initiatives to expand adoption of the LINQ family of insertable cardiac monitors across cardiovascular and neurology indications. Build relationships with healthcare stakeholders, support sales and product launches, and track market performance and patient access outcomes.
Generate and close new business with strategic mortgage lenders, banks, and credit unions by building relationships with decision-makers and presenting Floify’s mortgage technology solutions. Develop account strategies, deliver tailored product demonstrations, manage complex sales cycles, negotiate contracts, and meet bookings and revenue goals.
Acquire new key accounts and grow revenue for Abbott’s Core Diagnostics portfolio across the New England territory, managing opportunities from prospecting through close. Build relationships with laboratory and executive stakeholders, collaborate with enterprise account managers, and manage renewals for non-enterprise customers.
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