Lead a team of 10 Customer Success Managers to manage a diverse portfolio of Enterprise and Scaled accounts. Develop a standardized Account Health framework and data-driven playbooks to transition from reactive firefighting to proactive retention.
Remote Operations Jobs (18,340)
Tags = operations
The Operations Coordinator manages photographer scheduling and dispatching while resolving post-production workflow escalations. They are also responsible for driving process efficiencies and providing operational support to the internal team and field photographers.
Chief Medical Informatics Officer (CMIO) & Virtual Primary Care Physician
Ovatient
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Full Time
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1 Week Ago
Ovatient
This dual role involves providing virtual primary care to patients while serving as the Chief Medical Informatics Officer to lead clinical technology strategy. Responsibilities include optimizing the Epic platform, governing the adoption of AI, and designing clinical workflows for a virtual-first healthcare model.
The Billing Specialist is responsible for reconciling financial records, including bank statements and general ledger accounts, to ensure data integrity. They identify discrepancies, implement corrective actions, and support the preparation of internal financial reports.
The Billing Specialist is responsible for reconciling financial records, including bank statements and general ledger accounts, to ensure data integrity. They identify discrepancies, implement corrective actions, and support the preparation of internal financial reports.
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Manage day-to-day accounting operations and ensure compliant statutory filings for several group entities. Coordinate with external auditors and tax advisors while contributing to process automation and standardization.
Design and maintain robust business data models to enable trusted sales analytics, reporting, and AI capabilities for Go-To-Market operations. Drive the automation of the BI ecosystem by treating dashboards and semantic layers as code using CI/CD pipelines.
Configure, maintain, and optimize CICS environments on IBM z/OS across multi-LPAR and Parallel Sysplex environments. The role involves managing CICS regions, troubleshooting stability issues, and utilizing AI tools to streamline operational workflows.
Lead a high-performing consulting organization to ensure customers achieve measurable business value and ROI from NICE CX solutions. Oversee the delivery of strategic advisory services focusing on AI, analytics, and operational improvements across the contact center landscape.
Lead a high-performing consulting organization to ensure customers achieve measurable business value and ROI from NICE CX solutions. Oversee the delivery of strategic advisory services focusing on AI, analytics, and quality management to drive operational improvements.
Analyze EDR telemetry and log sources across endpoint, identity, network, and cloud domains to publish threat intelligence for MDR customers. Improve detection workflows through the implementation of orchestration and automation to handle high volumes of telemetry.
Lead the disruption management strategy and act as the Lead Incident Commander for high-severity, cross-functional events to ensure rider safety and fleet resilience. Orchestrate operational roll-outs, maintain playbooks, and deliver real-time executive briefings on complex incidents.
Lead strategic consulting engagements to drive customer value realization and ROI through the adoption of CX and CCaaS solutions. Develop business cases, manage senior stakeholder relationships, and guide cross-functional teams to optimize business processes.
Lead strategic consulting engagements to drive customer value realization and ROI through the adoption of CX and CCaaS solutions. Manage senior stakeholder relationships and design change strategies across people, processes, and technology.
Legal Outbound Caller - 1432 - Buenos Aires, Argentina
Bionic Talent
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Full Time
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1 Week Ago
Bionic Talent
Conduct high-volume outbound calls to insurance companies to initiate legal claims and gather necessary documentation from clients. Maintain meticulous records of all communications and claim statuses within the firm's tracking systems.
Virtual Assistant - 1433 - Johannesburg, South Africa
Bionic Talent
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Full Time
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1 Week Ago
Bionic Talent
The role involves managing daily administrative tasks, coordinating schedules, and handling communications with students and clients. Additionally, the assistant will maintain digital records and support the onboarding process for new clients.
Conduct high-volume outbound calls to insurance companies to initiate legal claims and gather necessary documentation from clients. Maintain meticulous records of all communications and claim statuses within the firm's tracking systems.
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Virtual Assistant - 1433 - Buenos Aires, Argentina
Bionic Talent
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Full Time
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1 Week Ago
Bionic Talent
Manage daily administrative tasks, coordinate schedules, and handle communications with students and clients. Support operational needs including CRM updates, data entry, and onboarding processes.
Virtual Assistant - 1433 - Cape Town, South Africa
Bionic Talent
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Full Time
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1 Week Ago
Bionic Talent
The Virtual Assistant will manage daily administrative tasks, coordinate schedules, and handle communications with students and clients. They will also maintain digital records and support the onboarding process for new clients.
The Virtual Assistant will manage daily administrative tasks, coordinate schedules, and handle communications with students and clients. They are also responsible for maintaining CRM records, assisting with onboarding, and providing operational support to the team.
Conduct high-volume outbound calls to insurance companies to initiate legal claims and gather necessary documentation from clients. Maintain meticulous records of all communications and follow-ups within the firm's tracking systems.
Staff Software Engineer, Backend (Marketplace/App Experience)
Affirm
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Full Time
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1 Week Ago
Affirm
Set the long-term technical strategy for the backend team and lead the development of search and recommendation experiences. Act as a force-multiplier by defining technical solutions, managing operations, and mentoring engineering talent.
Staff Software Engineer, Backend (Marketplace/App Experience)
Affirm
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Full Time
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1 Week Ago
Affirm
Set the technical strategy for the backend team to improve search, recommendations, and the overall marketplace shopping experience. Lead operational excellence, mentor talent, and collaborate with product and design teams to ensure technical sustainability.
The role is responsible for owning and integrating IT, Engineering, and HR systems to streamline processes through automation. Key duties include managing endpoint systems, maintaining IAM group designs, and partnering with Security and DevOps teams.
The role focuses on coordinating people operations to support a diverse team of professionals. It involves championing employees and contributing to the development of the company's people.
The role involves owning the design and buildout of cloud and data security tooling to improve the company's security posture. It requires collaborating with internal teams to automate security guardrails and develop controls for validating secure access to sensitive data.
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Senior Market Operations Program Manager
Counterpart Health
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Full Time
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1 Week Ago
Counterpart Health
Own the end-to-end operating model and outcomes for provider engagement and growth programs, ensuring milestones and results are met. Translate program performance data into concise reporting for senior leadership and manage external stakeholder outreach.
VP of Procurement
Glass Roots Construction, LLC
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Full Time
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1 Week Ago
Glass Roots Construction, LLC
The VP of Procurement will design and scale a national centralized purchasing model to optimize cost structures and consolidate spend across all regions. This role involves leading high-stakes vendor negotiations and building a high-performing procurement team to ensure supply chain resilience.
Senior Manager, Technical Account Management (Enterprise)
Instacart
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Full Time
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1 Week Ago
Instacart
Found and lead the Technical Account Management practice for Storefront Pro, building the team and operating model from the ground up. Serve as the senior escalation point for critical platform issues and drive cross-functional initiatives to improve platform health.
The role focuses on building and improving CI/CD pipelines for JTL-WaWi, including migrating from TeamCity to GitHub Actions. Responsibilities include automating Azure test environments, managing secure code-signing, and improving observability and release reliability.
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