Coordinate and administer investigative skip trace methods to locate client debtors and collateral. Maintain account inventories, manage vendor relationships, and provide production reports to management.
OPENLANE
51 Remote Job Openings at OPENLANE
Manage and process accounts within the internal queue to meet service level agreements. Support inbound and outbound inquiries from customers and recovery vendors while partnering across departments.
Sr. Regional Operations Manager - Central/Northern California
OPENLANE
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Full Time
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5 days ago
OPENLANE
Lead and mentor a team of Regional Operations Managers to oversee vehicle inspection processes and ensure quality standards are met. Collaborate with sales and product teams to drive regional success, manage inspector capacity, and utilize data to improve consistency.
Sr. Regional Operations Manager - Northeast (DC/Philadelphia/New Jersey)
OPENLANE
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Full Time
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5 days ago
OPENLANE
Lead and mentor a team of Regional Operations Managers to oversee vehicle inspection processes and meet regional SLAs. Collaborate with sales and product teams to drive regional success and ensure quality standards are exceeded.
The Account Coordinator manages recovery operations by acting as a liaison between clients and recovery agents. Key duties include processing incoming recoveries, following up on fee approvals, and ensuring accurate reporting within internal systems.
Lead and mentor a team of Regional Operations Managers to oversee vehicle inspection processes and ensure quality standards are met. Collaborate with sales and product teams to drive regional success and optimize inspection resource efficiency.
Provide superior technical support and troubleshooting for OPENLANE customers to resolve application failures and deficiencies. Educate customers on product best practices and document all interactions within Salesforce to ensure service reliability.
Monitor client accounts for updates, holds, and closures to ensure information is routed to the correct processing teams. Provide high-quality customer service and coordinate recovery operations using internal and third-party systems.
Monitor client accounts for updates, holds, and closures to ensure information is routed to the correct processing teams. Coordinate recovery operations and provide high-level customer service to internal and external stakeholders.
The Impounds Coordinator supports the recovery team by managing relationships between clients, customers, and recovery vendors. Key duties include processing account queues, maintaining reports in Google Sheets, and ensuring timely follow-ups on vehicle recoveries.
The Account Coordinator supports the Impound Team by managing recovery vendors and providing high-quality customer service to clients and customers. Key duties include monitoring internal system queues, maintaining reports in Google Sheets, and ensuring timely follow-ups on account approvals and assignments.
Provide superior technical support and troubleshooting for OPENLANE customers to resolve application failures and deficiencies. Educate customers on product best practices and document all interactions within Salesforce to ensure service reliability.
Lead cross-functional operational improvements to enhance performance, scalability, and execution across various business units. Focus on process standardization, KPI visibility, and driving strategic initiatives to improve margins and operational outcomes.
The role involves redesigning and rewriting core technology solutions and maintaining high-value system components using Agile methodologies. The developer will lead technical discussions on software architecture and collaborate with cross-functional teams to ensure quality and performance.
Act as a primary liaison for internal and external communications by handling phone and email inquiries. Support Senior Account Managers in problem solving and conflict resolution while maintaining detailed system notes.
Account Coordinator - Contact Center (12pm - 9pm EST | Mon - Fri)
OPENLANE
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Full Time
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8 days ago
OPENLANE
Act as a liaison for internal and external communications by handling phone and email inquiries from clients. Support Senior Account Managers in problem solving and conflict resolution while maintaining detailed system notes.
Develop and maintain clean, efficient code using TypeScript and Node.js within a modern microservices architecture on AWS. Collaborate in an Agile environment to build intuitive user interfaces with Angular and leverage AI tools to accelerate development.
Construct and maintain high-value core system components and scalable cloud-native APIs. Lead technical discussions on software architecture and testing while collaborating with cross-functional teams.
Serve as the primary point of contact for key accounts to ensure client retention and revenue growth. Coordinate across departments to resolve client issues and provide tools for software success.
Orchestrate auction selection and vehicle transport lifecycles to ensure efficient consignment and delivery. Lead a high-performing team focused on reducing cycle times and controlling costs through strategic partner coordination.
The Market Sales Manager is responsible for acquiring, retaining, and growing dealership businesses through strategic outreach and relationship management. This includes executing sales campaigns, providing inventory solutions, and utilizing data analytics to optimize market penetration.
The Market Sales Manager is responsible for acquiring, retaining, and growing dealership businesses through strategic outside sales and relationship management. Key duties include executing sales campaigns, providing inventory solutions, and utilizing data analytics to optimize market penetration.
The Market Sales Manager is responsible for acquiring, retaining, and growing dealership businesses through strategic outreach and relationship management. This includes executing sales campaigns, providing inventory solutions, and utilizing data analytics to optimize market penetration.
Design, build, and operate scalable cloud-native services and APIs to power U.S. marketplace workflows. Integrate AI-driven capabilities into marketplace features and use AI tools to accelerate the software development lifecycle.
The Key Account Executive will serve as the main point of contact for clients, ensuring exceptional service and communication across departments. They will also maintain competitive knowledge and adapt to changing priorities to support client needs.
Coordinate and administer investigative skip trace methods to locate client debtors and collateral. Maintain account inventories, manage vendor relationships, and provide production reports to management.
Lead the transformation of field inspection operations into a scalable, technology-enabled operating model. Drive data-informed decisions regarding routing, territory design, and capacity while establishing standardized performance metrics across all regions.
Lead the buyer experience for the US Wholesale digital marketplace by defining product strategy and long-term roadmaps. Drive the end-to-end product lifecycle from discovery to execution to improve customer success metrics for car dealers.
The Market Sales Manager is responsible for acquiring, retaining, and growing dealership businesses through strategic outside sales and relationship management. Key duties include executing sales campaigns, conducting product demonstrations, and utilizing data analytics to optimize market penetration.
Manage a portfolio of rental business accounts to drive product adoption and grow sales consignment. Identify growth opportunities through solution selling and maintain strong relationships with key decision-makers via regular on-site visits.
Partner with sales leadership to provide data-driven insights, forecasting, and performance analysis to drive scalable growth. Design reporting frameworks, streamline sales administrative processes, and apply experimental design to evaluate sales strategies.
The Senior Software Engineer will lead the architecture, design, development, and testing of software applications within the automotive remarketing industry. They are responsible for mentoring junior staff, conducting code reviews, and collaborating with cross-functional teams to deliver high-quality, scalable solutions.
The Marketing Analytics Manager will architect a comprehensive B2B measurement framework and own the data strategy for the full customer lifecycle. They will create executive dashboards and manage the end-to-end data lifecycle to provide actionable insights for acquisition, activation, and retention.
Coordinateur des ventes sur le marché bilingue-Laval/Rive-Nord
OPENLANE
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Full Time
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2 months ago
OPENLANE
The sales coordinator will support clients on the online auction platform by managing vehicle profiles, performing inventory assessments, and providing technical training. They are responsible for maintaining strong client relationships and ensuring accurate data entry for vehicle listings.
You will develop, test, and maintain native iOS applications using Swift and SwiftUI while collaborating with cross-functional teams to deliver high-quality features. Additionally, you will participate in code reviews, optimize app performance, and support the migration of legacy components to modern architectures.
The Product Manager will define and manage product roadmaps based on customer needs, data analysis, and strategic priorities. They will collaborate cross-functionally with engineering, design, and sales teams to deliver high-impact digital marketplace initiatives.
The Digital Remarketing Specialist manages digital sales performance for assigned vehicle inventory, ensuring accurate listings and competitive market positioning. They serve as a primary liaison between recovery vendors, clients, and internal teams to resolve operational issues and optimize sales outcomes.
The Remarketing Coordinator monitors system queues and validates milestones such as pickup scheduling and title flow to ensure operational efficiency. They serve as the primary point of contact for status inquiries and troubleshoot issues within the remarketing process.
The Business Intelligence Engineer will lead data initiatives, maintain data flow across systems, and build scalable data models to drive business growth. They will partner with cross-functional teams to provide actionable insights, design experiments, and optimize data infrastructure.
The Market Sales Manager is responsible for acquiring, retaining, and growing dealership business through proactive relationship management and strategic sales initiatives. They will utilize data analytics to identify market trends and provide inventory solutions to dealer clients.
Support identity management systems and enhance security and efficiency using AI-assisted tooling. Monitor and report on IAM services while providing technical expertise in implementing identity management solutions.
The representative will proactively acquire new independent dealerships across the U.S. and Canada, leading the entire sales process from identification and needs assessment to offering solutions and managing credit applications. Responsibilities also include maintaining a robust sales pipeline, developing competitive knowledge, and thoroughly documenting all customer interactions in the CRM.
This role involves managing the full-cycle recruitment process for high-volume sales and sales support positions across various Canadian regions while ensuring compliance with provincial labor standards. The partner will also act as a brand ambassador, develop specialized sourcing strategies, and report regional performance data to the TA leader.
The Customer Support Representative will be responsible for providing superior technical support and troubleshooting for OPENLANE customers, identifying, researching, and resolving technical and end-user application failures. This role also involves educating customers on best practices, documenting interactions in Salesforce, and serving as a Subject Matter Expert for training material development.
The Business Intelligence Engineer will be responsible for optimizing marketplace performance, driving revenue yield, and executing insight-driven operational changes by identifying business opportunities and conducting market research. This role involves acting as a strategic partner to stakeholders, leveraging data to directly impact conversion rates and overall business growth.
This role involves defining and owning the product strategy and roadmap for key digital marketplace initiatives, leading the end-to-end product lifecycle from discovery through optimization. The Senior Product Manager will focus on improving buyer success metrics related to finding, bidding, and winning car auctions efficiently within the US Wholesale digital marketplace.
This role involves evaluating, developing, and optimizing the transportation pricing structure for the US Marketplace, focusing on balancing attach rate targets with achieving specific margins for sustainable growth. The analyst will be vital in identifying growth opportunities to increase transportation usage across various business units, customer segments, and geographic territories.
The Senior BI Engineer will take ownership of the Business Intelligence domain, driving data-driven decisions by partnering with stakeholders in product, sales, and operations to ensure data quality and effective usage. Key tasks include manipulating large datasets using SQL, designing scalable data models, and developing dashboards using tools like Domo.
The representative will provide superior technical support and troubleshooting for customers by identifying, researching, and resolving technical and end-user application failures using available tools and resources. This role also involves educating customers on best practices, documenting interactions in Salesforce, and escalating complex issues when necessary.
This role involves shaping and driving enterprise-wide strategic priorities in partnership with executive leadership while overseeing a portfolio of cross-functional strategic initiatives for a billion-dollar enterprise. Responsibilities include conducting in-depth analysis of business performance and developing data-driven solutions to ensure delivery of outcomes.
The Senior Software Engineer will play an integral role in a team responsible for the architecture, design, development, testing, and delivery of solutions for the rapidly expanding business. Responsibilities include analyzing, developing, maintaining, documenting, and unit testing software applications while mentoring junior staff.
