OPENLANE
Remote Job Openings at OPENLANE (47)
Account Coordinator - Contact Center (9am-6pm EST)
The Account Coordinator acts as a liaison for internal and external communications while providing customer support via phone and email. They assist Senior Account Managers with problem-solving and ensure all client systems are accurately updated.
Bilingual Automotive Technical Specialist, Claim Resolutions (Remote)
The specialist will investigate and resolve customer arbitration claims by acting as a neutral technical expert and verifying vehicle condition data. They will also maintain proactive communication with customers to mediate disputes and negotiate fair resolutions regarding vehicle repairs or pricing.
Principal Product Manager (Remote)
The Principal Product Manager will define the multi-year vision and roadmap for data products, machine learning models, and marketplace data offerings. They will lead cross-functional teams to translate complex data science capabilities into scalable, customer-facing business solutions.
Market Sales Manager - Southern Michigan
The Market Sales Manager is responsible for acquiring, retaining, and growing dealership business through strategic sales initiatives and relationship management. This role involves utilizing data analytics to optimize sales strategies and providing inventory solutions to dealer clients.
Scheduling and Logistics Specialist
The Scheduling and Logistics Specialist will collaborate with the Director of Operations to establish and optimize daily inspector route structures and dispatch plans. They are responsible for managing inspector workflows, utilizing route optimization software, and resolving field-related concerns to ensure operational efficiency.
SRE Security Engineer
You will own the end-to-end remediation of security findings across cloud and identity platforms, driving issues from detection to resolution. This includes triaging alerts, performing hands-on configuration changes, and contributing to security playbooks and runbooks.
BI Engineer
You will lead the business intelligence domain by building scalable data models, maintaining data pipelines, and surfacing actionable insights to support strategic decision-making. You will also collaborate with cross-functional teams including product, sales, and operations to ensure data quality and optimize business performance.
AI Ops Engineer
You will administer enterprise AI platforms, support employees, and automate provisioning, governance, and spend controls. Additionally, you will manage internal AI tracking tools and ensure the security and reliability of AI infrastructure.
Market Sales Coordinator
Conduct thorough vehicle inspections and document mechanical, interior, and exterior conditions using a mobile application. Plan and execute dealership visits across an assigned territory while maintaining accurate inventory records and high-resolution photo uploads.
Revenue Operations Analyst
The Revenue Operations Analyst will partner with sales leadership to drive scalable growth through data-driven insights, forecasting, and performance management. They will also design and maintain reporting frameworks, streamline sales administrative processes, and implement experimental strategies to improve sales productivity.
Dealer Registration Coordinator - Remote
The Dealer Registration Coordinator is responsible for gathering, auditing, and inputting customer data into company systems while ensuring compliance with policies and laws. They facilitate the customer transition from point of sale to activation and provide ongoing support for account issues.
Senior BI Engineer
The Senior BI Engineer will lead data initiatives, maintain data flow across systems, and build scalable data models to drive business growth. They will partner with cross-functional teams to ensure data quality and generate actionable insights through dashboards and predictive analysis.
Customer Support Specialist
The Customer Support Specialist will provide superior technical support and troubleshooting for OPENLANE customers while documenting all interactions in Salesforce. They will also proactively identify product improvements and educate customers on best practices for using the platform.
Senior Dealer Solutions Executive
The Senior Dealer Solutions Executive is responsible for driving the growth of dealer consignment through prospecting and developing franchise and independent dealership relationships. They will also onboard new customers, provide product training, and analyze territory performance to meet sales targets.
Software Engineer (Remote)
You will design, build, and maintain backend systems and containerized microservices using PHP and Node.js within an agile environment. The role involves collaborating with cross-functional teams to deliver high-quality, scalable software solutions while ensuring system reliability and performance.
Commercial Accounts Program Manager
The Commercial Accounts Program Manager acts as the primary point of contact for inspection services, managing client relationships and SLA performance. They collaborate with internal Product and IT teams to translate technical requirements into actionable improvements while optimizing operational workflows.
Product Designer
You will drive the end-to-end design process for assigned feature areas, from initial research and discovery to final execution. You will collaborate closely with product managers, engineers, and stakeholders to create intuitive, user-friendly solutions.
Principal Product Designer (Remote)
The Principal Product Designer will lead end-to-end design initiatives and define strategic design vision for complex enterprise problems. They will collaborate with cross-functional teams, mentor junior designers, and ensure design consistency across the product ecosystem.
Revenue Management Analyst
Analyze customer lifetime value, retention, campaign performance, and business results to identify performance gaps and improve revenue outcomes. Develop financial models, reports, and visualizations; deliver ad hoc analysis; coordinate projects; and implement process and reporting automation.
Vehicle Inspection Specialist/Field Rep I
The Vehicle Inspection Specialist is responsible for inspecting vehicles for damage, wear, and structural issues at various off-site locations. They also perform inventory audits and utilize specialized diagnostic tools to ensure vehicle quality for auctions.
Field Operations Coordinator - South Fresno/Bakersfield, CA
Conduct and document detailed vehicle inspections, including engine, transmission, interior, and exterior assessments, and submit reports through OPENLANE’s mobile platform. Coordinate inspection standards and workflows with dealerships and internal teams, maintain strong relationships, and distribute promotional materials to buying dealers.
Staff Software Engineer (Remote)
Enhance core offerings and build, maintain, and improve high-value components for scalable marketplace systems. Lead discussions on software architecture, testing, quality, and performance while collaborating with cross-functional teams across technology stacks.
AI First iOS Software Engineer (Remote)
You will build, evolve, and scale digital marketplace mobile experiences using modern SwiftUI and AI-assisted development tools. The role involves collaborating with product, design, and engineering teams to ship high-quality features while maintaining operational health.
AI First Sr. Android Developer
You will design, build, and maintain Android features for a high-scale digital marketplace while leading technical direction on multi-module architecture. Additionally, you will leverage AI development tools to accelerate delivery and mentor intermediate engineers on engineering judgment and code quality.
AI First Android Developer
You will build, evolve, and scale digital marketplace mobile experiences using AI-first development practices. You will collaborate with cross-functional teams including product, design, and backend engineering to ship high-quality Android features.
AI First Android Developer
You will build, evolve, and scale Android marketplace mobile experiences while utilizing AI tools to accelerate coding, testing, and debugging. You will collaborate with cross-functional teams including product, design, and backend engineers to deliver high-quality, customer-facing features.
Sr. Software Engineer (C# .NET)
You will be responsible for constructing and maintaining high-value core system components while leading technical discussions on software architecture and testing. The role involves collaborating with cross-functional teams to enhance core offerings and ensure high performance and quality standards.
Sr. Support Analyst (Remote)
The Sr. Support Analyst provides first-level technical support and basic security triage for employees, resolving issues related to applications, hardware, and access. This role acts as a front-line defense against security risks while maintaining high customer satisfaction through timely incident resolution.
Machine Learning Operations (MLOps) Engineer
You will design, build, and operate automated machine learning pipelines to move models from experimentation into reliable production. Additionally, you will implement monitoring, observability, and CI/CD strategies to ensure model performance and scalability.