Lead and manage sales operations within the healthcare sector. Drive revenue growth and manage client relationships.
Blackbaud
37 Remote Job Openings at Blackbaud
Serve as the primary finance business partner to the Chief Commercial Officer and GTM leadership to drive growth strategy and resource allocation. Lead critical planning processes including forecasting, annual operating plans, and sales compensation planning for the commercial organization.
The Account Executive is responsible for identifying and penetrating accounts within the Canadian non-profit sector to exceed revenue objectives. This involves navigating complex organizations to position Blackbaud's software and services as high-end enterprise solutions.
Sales Mid-Market Prospecting Account Executive, Corporate Impact - YourCause (CENTRAL NORTH TERRITORY)
Blackbaud
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Full Time
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10 days ago
Blackbaud
The role focuses on qualifying, pursuing, and closing new opportunities to grow the Corporate Impact business within the Central North territory. Responsibilities include maintaining key account relationships and providing ROI-based product and service proposals to prospective clients.
Lead discovery sessions and deliver tailored solution demonstrations to help not-for-profit organisations achieve their goals using Blackbaud technology. Provide consulting services, including system reviews and optimisation workshops, while collaborating with internal teams to improve customer outcomes.
The BDR is responsible for generating sales opportunities by qualifying inbound leads and prospecting into targeted lists. They collaborate with Account Executives to build pipeline and meet monthly quotas for scheduling initial sales meetings.
Lead a team of CRM specialists to deliver data-driven communication programmes and multi-channel customer journeys for charity partners. Drive operational excellence by refining processes and collaborating with cross-functional teams to optimize fundraising outcomes.
Manage the full lifecycle of IT vendor engagements, including strategic sourcing, contract negotiations, and performance monitoring against SLAs. Lead RFx processes and collaborate with Legal, Finance, and Cyber teams to mitigate third-party risk and optimize costs.
The analyst will research, collect, and disseminate operational intelligence to protect the organization from current and emerging threats. They are responsible for monitoring attack trends and providing actionable recommendations to incident response and detection teams.
Manage company-wide security toolsets to detect and investigate anomalous events and malicious activities. Build automations to optimize response times and mentor the core analyst team on threat detection logic.
Administer and govern the enterprise learning technology ecosystem, specifically focusing on the operational health and scalability of platforms like Docebo. The role involves defining platform standards, enabling stakeholders through guidance, and leveraging AI to improve administrative efficiency.
Serve as the primary responder for Tier 1 cyber security support, focusing on triaging and resolving security incidents. Manage and maintain security tool configurations and policies across application, endpoint, perimeter, and network protection domains.
Design and execute strategic growth programs to generate qualified pipeline and revenue using an integrated marketing approach. Innovate through data-driven experimentation and collaborate across cross-functional pods to optimize the user journey.
Design and implement secure architectures for AI/ML platforms and generative AI use cases to protect enterprise and customer data. Collaborate with cross-functional teams to establish security guardrails, evaluate third-party AI vendors, and integrate security controls into development pipelines.
Define and execute a multi-year roadmap for data protection and cryptographic services while leading a team of security engineers. Oversee the deployment of DLP, CASB, and AI-SPM tools to secure sensitive data and AI pipelines.
Manage advanced and complex customer support cases while triaging defects to ensure system reliability. Mentor frontline agents and collaborate with leadership to drive support quality and customer satisfaction initiatives.
Lead the cyber threat detection and response function, overseeing detection engineering, threat monitoring, and incident response coordination. Drive the roadmap for alert tuning, threat hunting, and the automation of security operations to improve response efficiency.
Lead a team of integration and security analysts to drive Workday platform transformation and technical modernization. Oversee the technical strategy, roadmap, and engineering best practices for Workday implementations and security controls.
Sales Enterprise Strategic Account Executive, Nonprofits
Blackbaud
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Full Time
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a month ago
Blackbaud
The role involves managing sales activities to exceed revenue objectives by penetrating major accounts and cultivating existing client relationships. The executive will position Blackbaud's software and services as high-end enterprise solutions for complex organizations.
Lead the end-to-end Implement To Renew (I2R) value stream to transform post-sale engagement into a unified, signal-driven system. Accountable for driving customer adoption, retention, and growth through the governance of AI-powered agentic systems and Lean Portfolio Management.
Own the full-funnel paid media strategy to drive brand awareness and pipeline growth across various digital channels. Lead a team of channel experts and partner with cross-functional teams to execute high-impact, data-driven campaigns globally.
The Account Executive is responsible for identifying and penetrating large, complex accounts within assigned territories to sell Blackbaud's software and services. This includes managing sales activities to exceed revenue objectives and collaborating with internal teams to provide total solutions for social impact organizations.
Senior Customer Success Manager, Vertical Customer Success
Blackbaud
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Full Time
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2 months ago
Blackbaud
Act as a trusted partner for a portfolio of Canadian social impact customers to drive solution adoption, retention, and long-term growth. Deliver strategic engagement through joint success plans, executive business reviews, and proactive health monitoring using data insights.
Serve as a technical advisor to B2B clients by troubleshooting complex software issues and providing expert product guidance. Collaborate with Engineering and Product Management to resolve escalated incidents and improve the overall customer experience.
The SVP & General Manager is responsible for the end-to-end P&L, strategy, and growth of the YourCause business unit. This includes leading global cross-functional teams and leveraging AI and data to double the business within the long-range planning horizon.
Technical Support Specialist - Web & Configurable Solutions
Blackbaud
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Full Time
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2 months ago
Blackbaud
Resolve complex technical issues for web-based and configurable solutions while collaborating with Engineering and Product teams for root-cause analysis. Mentor associate-level team members and maintain knowledgebase content to improve self-service options.
Accountable for the end-to-end product vision, strategy, and execution of the YourCause portfolio within Blackbaud's Corporate Impact business. Leads a high-performing product team to deliver AI-driven innovations and manage the product roadmap in collaboration with cross-functional partners.
Resolve complex, high-impact support cases for Blackbaud Raiser's Edge and integrated payment products. Serve as a subject matter expert by mentoring team members and contributing to knowledgebase content and product improvements.
Lead the design, testing, and scaling of monetization strategies for AI-enabled products, balancing customer value with cost-to-serve. Partner with Product GMs to create multi-phase roadmaps and operational workflows for pricing realization and margin health.
Define and govern the enterprise-wide data and AI architecture to enable scalable SaaS growth and responsible AI adoption. Act as a strategic bridge between business objectives and technical implementation across data platforms, analytics, and ML capabilities.
Define and drive the architectural vision and technical strategy for the Implement to Renew value stream across marketing, sales, and customer platforms. Collaborate with cross-functional teams to design scalable, secure, and AI-enabled solutions that optimize the customer journey from onboarding to renewal.
The Solutions Architect will define and drive the architectural vision for the Payments Operations value stream, ensuring secure and scalable financial workflows. They will collaborate with cross-functional teams to modernize payment platforms while maintaining strict compliance with regulatory and audit requirements.
The Workday Financials Systems Analyst is responsible for the configuration, maintenance, and continuous improvement of Workday financial and procurement systems. This role collaborates with cross-functional teams to optimize Procure-to-Pay processes and ensure operational compliance.
The role involves leading multiple product initiatives end-to-end, from discovery through delivery, focusing on driving the adoption and maturity of data mesh and data platform capabilities across various teams. This includes partnering on strategy, defining and executing product strategy, and rigorously prioritizing backlogs to align with business outcomes.
The manager will lead teams responsible for building, operating, and evolving the enterprise Data & AI platform, which underpins analytics, data products, machine learning, and agent-based experiences across the company. This involves owning core platform capabilities like ingestion, lakehouse architecture, and AI/ML enablement layers while ensuring operational excellence and alignment with strategic goals.
The Team Lead is responsible for managing a team of Customer Success Managers (CSMs) while also serving as a CSM for key customer relationships. This role focuses on delivering success planning, onboarding, and health programming to enhance customer experience and retention.
The Team Lead is responsible for managing a team of Customer Success Managers (CSMs) while also serving as a CSM for key customer relationships. This role focuses on delivering success planning, onboarding, and health programming to enhance customer experience and retention.
