Blackbaud

Learning Systems Analyst

Blackbaud · · a minute ago

Blackbaud

⭐ 2-5 yrs exp 💼 Others

Administer and govern the enterprise learning technology ecosystem, specifically focusing on the operational health and scalability of platforms like Docebo. The role involves defining platform standards, enabling stakeholders through guidance, and leveraging AI to improve administrative efficiency.

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Cyber Security Engineer

Blackbaud · Full Time · 5 days ago

Blackbaud

🌎 India ⭐ 5-10 yrs exp 💼 Software Development

Serve as the primary responder for Tier 1 cyber security support, focusing on triaging and resolving security incidents. Manage and maintain security tool configurations and policies across application, endpoint, perimeter, and network protection domains.

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Principal Growth Marketer

Blackbaud · Full Time · 6 days ago

Blackbaud

🌎 United States 💵 $101K - $132K per year ⭐ 5-10 yrs exp 💼 Marketing

Design and execute strategic growth programs to generate qualified pipeline and revenue using an integrated marketing approach. Innovate through data-driven experimentation and collaborate across cross-functional pods to optimize the user journey.

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Principal Security Architect, Enterprise AI Solutions

Blackbaud · Full Time · 7 days ago

Blackbaud

🌎 United States 💵 $117K - $157K per year ⭐ 10+ yrs exp 💼 Software Development

Design and implement secure architectures for AI/ML platforms and generative AI use cases to protect enterprise and customer data. Collaborate with cross-functional teams to establish security guardrails, evaluate third-party AI vendors, and integrate security controls into development pipelines.

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Senior Manager, Data Protection Services

Blackbaud · Full Time · 7 days ago

Blackbaud

🌎 United States 💵 $133K - $173K per year ⭐ 10+ yrs exp 💼 Others

Define and execute a multi-year roadmap for data protection and cryptographic services while leading a team of security engineers. Oversee the deployment of DLP, CASB, and AI-SPM tools to secure sensitive data and AI pipelines.

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Financial Edge Customer Support, Senior Specialist

Blackbaud · Full Time · 11 days ago

Blackbaud

🌎 United States 💵 $61000 - $77800 per year ⭐ 2-5 yrs exp 💼 Finance

Manage advanced and complex customer support cases while triaging defects to ensure system reliability. Mentor frontline agents and collaborate with leadership to drive support quality and customer satisfaction initiatives.

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Senior Manager, Threat Detection and Response

Blackbaud · Full Time · 11 days ago

Blackbaud

🌎 United States 💵 $133K - $173K per year ⭐ 10+ yrs exp 💼 Others

Lead the cyber threat detection and response function, overseeing detection engineering, threat monitoring, and incident response coordination. Drive the roadmap for alert tuning, threat hunting, and the automation of security operations to improve response efficiency.

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Title Workday Technical Platform Team Lead

Blackbaud · Full Time · 12 days ago

Blackbaud

🌎 India ⭐ 10+ yrs exp 💼 Others

Lead a team of integration and security analysts to drive Workday platform transformation and technical modernization. Oversee the technical strategy, roadmap, and engineering best practices for Workday implementations and security controls.

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Sales Enterprise Strategic Account Executive, Nonprofits

Blackbaud · Full Time · 13 days ago

Blackbaud

🌎 United States 💵 $156K - $218K per year ⭐ 10+ yrs exp 💼 Sales

The role involves managing sales activities to exceed revenue objectives by penetrating major accounts and cultivating existing client relationships. The executive will position Blackbaud's software and services as high-end enterprise solutions for complex organizations.

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Director, Implement To Renew

Blackbaud · Full Time · 13 days ago

Blackbaud

🌎 United States 💵 $133K - $173K per year ⭐ 10+ yrs exp 💼 Others

Lead the end-to-end Implement To Renew (I2R) value stream to transform post-sale engagement into a unified, signal-driven system. Accountable for driving customer adoption, retention, and growth through the governance of AI-powered agentic systems and Lean Portfolio Management.

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Sr. Manager, Enterprise Systems - Finance Value Stream

Blackbaud · Full Time · 15 days ago

Blackbaud

🌎 United States 💵 $133K - $173K per year ⭐ 10+ yrs exp 💼 Finance

Lead a global Finance Value Stream team to design and execute end-to-end capabilities across financial reporting, FP&A, and billing. Drive the adoption of AI-informed workflows and maintain the long-term integrity of Workday Finance systems.

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Customer Support Manager

Blackbaud · Full Time · 20 days ago

Blackbaud

🌎 United States 💵 $77700 - $104K per year ⭐ 5-10 yrs exp 💼 Support

Lead Level 1 and Level 2 support teams to improve agent effectiveness and reduce case volume through data-driven decision-making. Drive the evolution of a modern support model by integrating GenAI and automation to enhance the customer experience.

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Director of Media

Blackbaud · Full Time · 25 days ago

Blackbaud

🌎 United States 💵 $133K - $173K per year ⭐ 10+ yrs exp 💼 Others

Own the full-funnel paid media strategy to drive brand awareness and pipeline growth across various digital channels. Lead a team of channel experts and partner with cross-functional teams to execute high-impact, data-driven campaigns globally.

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Sales Enterprise Account Executive, Social Impact

Blackbaud · Full Time · a month ago

Blackbaud

🌎 United States 💵 $122K - $168K per year ⭐ 10+ yrs exp 💼 Sales

The Account Executive is responsible for identifying and penetrating large, complex accounts within assigned territories to sell Blackbaud's software and services. This includes managing sales activities to exceed revenue objectives and collaborating with internal teams to provide total solutions for social impact organizations.

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Senior Customer Success Manager, Vertical Customer Success

Blackbaud · Full Time · a month ago

Blackbaud

🌎 Canada ⭐ 2-5 yrs exp 💼 Sales

Act as a trusted partner for a portfolio of Canadian social impact customers to drive solution adoption, retention, and long-term growth. Deliver strategic engagement through joint success plans, executive business reviews, and proactive health monitoring using data insights.

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Technical Success Support, Specialist

Blackbaud · Full Time · a month ago

Blackbaud

🌎 Costa Rica ⭐ 2-5 yrs exp 💼 Support

Serve as a technical advisor to B2B clients by troubleshooting complex software issues and providing expert product guidance. Collaborate with Engineering and Product Management to resolve escalated incidents and improve the overall customer experience.

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SVP & General Manager, YourCause from Blackbaud

Blackbaud · Full Time · a month ago

Blackbaud

🌎 United States ⭐ 10+ yrs exp 💼 Others

The SVP & General Manager is responsible for the end-to-end P&L, strategy, and growth of the YourCause business unit. This includes leading global cross-functional teams and leveraging AI and data to double the business within the long-range planning horizon.

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Technical Support Specialist - Web & Configurable Solutions

Blackbaud · Full Time · a month ago

Blackbaud

🌎 Costa Rica ⭐ 2-5 yrs exp 💼 Support

Resolve complex technical issues for web-based and configurable solutions while collaborating with Engineering and Product teams for root-cause analysis. Mentor associate-level team members and maintain knowledgebase content to improve self-service options.

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Sales Mid-Market Prospecting Account Executive, Corporate Impact - YourCause (CENTRAL NORTH TERRITORY)

Blackbaud · Full Time · a month ago

Blackbaud

🌎 United States 💵 $101K - $138K per year ⭐ 5-10 yrs exp 💼 Sales

The role involves qualifying, pursuing, and closing new opportunities to grow the Corporate Impact business within the Central North territory. The AE will establish key account relationships and provide ROI-based product proposals to help companies scale their social impact.

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Director of Product Management, YourCause

Blackbaud · Full Time · a month ago

Blackbaud

🌎 United States 💵 $150K - $204K per year ⭐ 10+ yrs exp 💼 Product

Accountable for the end-to-end product vision, strategy, and execution of the YourCause portfolio within Blackbaud's Corporate Impact business. Leads a high-performing product team to deliver AI-driven innovations and manage the product roadmap in collaboration with cross-functional partners.

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Customer Success Manager

Blackbaud · Full Time · a month ago

Blackbaud

🌎 Australia ⭐ 2-5 yrs exp 💼 Sales

Manage a portfolio of mid-market not-for-profit customers to drive adoption, engagement, and retention of Blackbaud solutions. Act as a trusted advisor to support customer transformation and the responsible integration of AI capabilities.

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Senior Customer Support Associate

Blackbaud · Full Time · 2 months ago

Blackbaud

🌎 Canada ⭐ 5-10 yrs exp 💼 Support

Resolve complex, high-impact support cases for Blackbaud Raiser's Edge and integrated payment products. Serve as a subject matter expert by mentoring team members and contributing to knowledgebase content and product improvements.

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Strategic Pricing Analyst, AI Products

Blackbaud · Full Time · 2 months ago

Blackbaud

🌎 United States 💵 $87700 - $114K per year ⭐ 5-10 yrs exp 💼 Software Development

Lead the design, testing, and scaling of monetization strategies for AI-enabled products, balancing customer value with cost-to-serve. Partner with Product GMs to create multi-phase roadmaps and operational workflows for pricing realization and margin health.

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Enterprise Architect

Blackbaud · Full Time · 2 months ago

Blackbaud

🌎 United States ⭐ 10+ yrs exp 💼 Software Development

Define and govern the enterprise-wide data and AI architecture to enable scalable SaaS growth and responsible AI adoption. Act as a strategic bridge between business objectives and technical implementation across data platforms, analytics, and ML capabilities.

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Solutions Architect, Implement to Renew

Blackbaud · Full Time · 2 months ago

Blackbaud

🌎 United States 💵 $133K - $173K per year ⭐ 10+ yrs exp 💼 Software Development

Define and drive the architectural vision and technical strategy for the Implement to Renew value stream across marketing, sales, and customer platforms. Collaborate with cross-functional teams to design scalable, secure, and AI-enabled solutions that optimize the customer journey from onboarding to renewal.

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Solutions Architect, Payment Operations

Blackbaud · Full Time · 2 months ago

Blackbaud

🌎 United States 💵 $133K - $173K per year ⭐ 10+ yrs exp 💼 Software Development

The Solutions Architect will define and drive the architectural vision for the Payments Operations value stream, ensuring secure and scalable financial workflows. They will collaborate with cross-functional teams to modernize payment platforms while maintaining strict compliance with regulatory and audit requirements.

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Workday Financials Analyst

Blackbaud · Full Time · 2 months ago

Blackbaud

🌎 Costa Rica ⭐ 2-5 yrs exp 💼 Others

The Workday Financials Systems Analyst is responsible for the configuration, maintenance, and continuous improvement of Workday financial and procurement systems. This role collaborates with cross-functional teams to optimize Procure-to-Pay processes and ensure operational compliance.

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Principal Product Manager – Payment Operations Value Stream

Blackbaud · Full Time · 2 months ago

Blackbaud

🌎 United States 💵 $117K - $157K per year ⭐ 5-10 yrs exp 💼 Product

The role involves translating the Payment Operations value stream strategy into an actionable roadmap and driving execution across Agile Release Trains. You will collaborate with cross-functional teams to improve end-to-end payment journeys while ensuring operational efficiency and regulatory compliance.

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Senior Partners Operations Specialist

Blackbaud · Full Time · 2 months ago

Blackbaud

🌎 India ⭐ 2-5 yrs exp 💼 Others

The Senior Partner Operations Specialist will optimize partner program processes, manage reporting, and ensure operational efficiency. They will also monitor KPIs, maintain legal compliance, and drive cross-functional collaboration to improve partner experiences.

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Sales Solution Architect

Blackbaud · Full Time · 2 months ago

Blackbaud

🌎 United States 💵 $152K - $218K per year ⭐ 5-10 yrs exp 💼 Software Development

The Sales Solution Architect will lead complex, high-impact sales pursuits by serving as a strategic technical advisor to nonprofit organizations. They will own the technical vision of proposed solutions and direct cross-functional teams to align customer needs with Blackbaud's product ecosystem.

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Product Manager, Data and AI Platform

Blackbaud · Full Time · 3 months ago

Blackbaud

🌎 United States 💵 $117K - $157K per year ⭐ 10+ yrs exp 💼 Software Development

The role involves leading multiple mission-critical data product initiatives end-to-end, driving the adoption and maturity of data mesh and platform capabilities across various teams. Responsibilities include building scalable data systems, defining product strategy in partnership with engineering and design, and rigorously prioritizing backlogs based on business outcomes.

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Product Manager, Data and AI Platform

Blackbaud · Full Time · 3 months ago

Blackbaud

🌎 United States 💵 $117K - $157K per year ⭐ 10+ yrs exp 💼 Software Development

The role involves leading multiple product initiatives end-to-end, from discovery through delivery, focusing on driving the adoption and maturity of data mesh and data platform capabilities across various teams. This includes partnering on strategy, defining and executing product strategy, and rigorously prioritizing backlogs to align with business outcomes.

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Sales Prospecting Account Executive, JustGiving

Blackbaud · Full Time · 3 months ago

Blackbaud

🌎 United States 💵 $89300 - $116K per year ⭐ 2-5 yrs exp 💼 Sales

The executive will be responsible for driving a self-generated and partner-led pipeline of high-value event opportunities to maximize donation growth and build key stakeholder relationships. Key tasks include uncovering net new event wins, managing a new business pipeline, accurately forecasting revenue, and identifying new revenue streams.

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Sales Prospecting Account Executive, JustGiving

Blackbaud · Full Time · 3 months ago

Blackbaud

🌎 United States 💵 $89300 - $116K per year ⭐ 2-5 yrs exp 💼 Sales

The executive will be responsible for owning and driving a self-generated and partner-led pipeline of high-value event opportunities to maximize donation growth. Key duties include uncovering net new event wins, building partner relationships, managing the new business pipeline, and accurately forecasting revenue.

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Manager, Software Engineering - AI and Data Platform

Blackbaud · Full Time · 4 months ago

Blackbaud

🌎 United States 💵 $133K - $173K per year ⭐ 10+ yrs exp 💼 Software Development

The manager will lead teams responsible for building, operating, and evolving the enterprise Data & AI platform, which underpins analytics, data products, machine learning, and agent-based experiences across the company. This involves owning core platform capabilities like ingestion, lakehouse architecture, and AI/ML enablement layers while ensuring operational excellence and alignment with strategic goals.

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Customer Support, Staff

Blackbaud · Full Time · 4 months ago

Blackbaud

🌎 India ⭐ 2-5 yrs exp 💼 Support

The Customer Support Staff will deliver high-quality technical support to B2B clients, troubleshoot complex issues, and collaborate with internal teams to enhance customer experience. They will also maintain documentation and analyze case trends to inform product improvements.

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Customer Support, Staff

Blackbaud · Full Time · 4 months ago

Blackbaud

🌎 India ⭐ 2-5 yrs exp 💼 Support

As a Customer Support staff member, you will deliver high-quality technical support and troubleshoot complex technical issues for B2B clients. You will collaborate with cross-functional teams to ensure seamless delivery and support of enterprise-grade solutions.

accounting cloud saas technical-support crm b2b-saas b2b communication customer-support hiring testing

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Sales Strategic Partnerships Lead - Corporate Impact (CENTRAL NORTH TERRITORY)

Blackbaud · Full Time · 5 months ago

Blackbaud

🌎 United States 💵 $101K - $138K per year ⭐ 2-5 yrs exp 💼 Sales

Drive new business by qualifying, pursuing, and closing opportunities for YourCause CSR solutions. Build and manage relationships with CSR leaders and decision-makers while delivering compelling proposals that showcase the company's value.

business-development security communication hiring partnerships

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Sales Strategic Partnerships Lead - Corporate Impact

Blackbaud · Full Time · 6 months ago

Blackbaud

🌎 United States 💵 $101K - $138K per year ⭐ 2-5 yrs exp 💼 Sales

Drive new business by qualifying, pursuing, and closing opportunities for YourCause CSR solutions. Build and manage relationships with CSR leaders and decision-makers while delivering compelling proposals that showcase the company's value.

business-development security communication hiring partnerships

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Team Lead, Customer Success, Health Care

Blackbaud · Full Time · 8 months ago

Blackbaud

🌎 United States 💵 $77700 - $104K per year ⭐ 5-10 yrs exp 💼 Sales

The Team Lead is responsible for managing a team of Customer Success Managers (CSMs) while also serving as a CSM for key customer relationships. This role focuses on delivering success planning, onboarding, and health programming to enhance customer experience and retention.

cloud security communication reporting onboarding leadership hiring data-management mentoring

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Team Lead, Customer Success, Health Care

Blackbaud · Full Time · 8 months ago

Blackbaud

🌎 United States 💵 $77700 - $104K per year ⭐ 5-10 yrs exp 💼 Sales

The Team Lead is responsible for managing a team of Customer Success Managers (CSMs) while also serving as a CSM for key customer relationships. This role focuses on delivering success planning, onboarding, and health programming to enhance customer experience and retention.

cloud security communication reporting onboarding leadership hiring data-management mentoring

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