The Vice President will lead the global brand and corporate communications function, shaping the company's narrative and reputation through an AI-first strategy. They will manage integrated communications across internal, external, executive, and media channels to drive market awareness and business growth.
The consultant will manage customer implementations, provide training, and act as a trusted advisor for not-for-profit organizations using Blackbaud software. They will also support pre-sales activities, including product demonstrations and RFP responses, while maintaining strong customer relationships.
The Vice President of Vertical Marketing & Demand will define and lead the growth strategy, demand engine, and market strategy across all vertical markets. They are responsible for driving pipeline creation, bookings growth, and market adoption while leveraging AI-native workflows to optimize performance.
The System Architect will own the architecture, standards, and technical direction for the Awareness to Revenue (A2R) value stream platforms, including Salesforce. They will align agile teams to a common technical vision, define architectural enablers, and ensure platform consistency across the organization.
The role involves designing and building orchestration workflows, SOAR playbooks, and AI-driven automation to enhance detection and response capabilities. You will also manage SIEM administration, develop integrations, and tune detection logic to improve security operations efficiency.
The Senior Director will define and lead a next-generation renewals and retention strategy to drive recurring revenue and improve customer experience. They will operationalize data-driven models, manage cross-functional alignment, and lead organizational change to optimize retention outcomes.
You will own and manage marketing-led website content within the CMS to ensure it is accurate, accessible, and aligned with brand standards. Additionally, you will collaborate with Marketing, Design, and Product teams to optimize landing pages and customer journeys that drive engagement and conversion.
The Business Development Representative engages and qualifies inbound leads while prospecting into targeted lists to identify new sales opportunities. They collaborate with Account Executives to plan outreach, manage lead records in CRM systems, and meet monthly quotas for qualified sales meetings.
You will serve as a trusted partner to customers, providing technical troubleshooting and exceptional support across phone, chat, and email channels. Additionally, you will contribute to continuous improvement by creating knowledge base content and identifying trends to enhance the overall customer experience.
The Principal Solution Architect leads strategic sales pursuits by designing complex technical solutions and building executive-level relationships with nonprofit customers. They act as a trusted advisor throughout the sales cycle, directing cross-functional teams to align customer business needs with effective product and service outcomes.
Lead end-to-end delivery of complex enterprise SaaS implementation projects while serving as the primary point of contact for customers. Drive accountability across cross-functional teams to ensure project milestones, budgets, and business objectives are successfully met.
You will lead a team of professional services associates to deliver software implementation and consulting services while driving operational efficiency and customer satisfaction. This role involves balancing people leadership with project delivery, resource planning, and cross-functional collaboration to achieve business objectives.
Lead discovery and validation sessions with higher education stakeholders to design and demonstrate modern SIS solutions. Advise institutions on technology modernization, process improvement, and the integration of AI and automation to enhance student outcomes.
The Principal Incident Response Analyst conducts in-depth security event analysis, performs forensic investigations, and leads threat hunting activities. They also coordinate with cross-functional teams to contain cyber threats and enhance detection capabilities using threat intelligence.
The Senior Director, Awareness to Revenue owns the end-to-end flow of converting market demand into recognized revenue by defining strategy, roadmaps, and priorities. This role leads AI-native redesigns of revenue workflows and ensures cross-functional alignment across demand, sales, and pricing motions.
You will manage and grow a portfolio of high-value nonprofit partners by driving retention, donation growth, and platform adoption. Additionally, you will act as a trusted advisor to senior stakeholders while collaborating cross-functionally to deliver successful fundraising outcomes.
You will act as the pricing lead for assigned product lines, defining and testing AI packaging and monetization strategies. You will partner with product leaders to build roadmaps, model pricing constructs, and ensure healthy product margins through data-driven experiments.
The Senior Financial Analyst will partner with GTM leadership to provide financial insights, strategic recommendations, and decision support for growth initiatives. They will also lead annual budgeting, quarterly forecasting, and month-end close activities while developing executive-ready dashboards and reporting packages.
You will serve as a subject matter expert and advocate for RE NXT and AI-powered capabilities to drive customer adoption and business outcomes. You will collaborate across internal teams to shape messaging, develop enablement resources, and influence the product roadmap based on customer feedback.
The Senior Specialist will manage complex customer support cases, triage incidents, and maintain system reliability for Financial Edge software. They will also mentor team members, contribute to knowledgebase content, and collaborate with leadership on strategic initiatives.
The Principal Tax Analyst will manage global income tax provisions, compliance, and reporting while driving process improvements through technology and automation. This role involves partnering with business units to provide technical tax analysis and supporting internal and external audit requirements.
Lead a team of Account Executives to achieve revenue targets and growth within the nonprofit vertical. Develop strategic C-level relationships and oversee territory planning to identify new business opportunities.
The Implementation Manager leads a team of consultants and project managers to ensure successful client deployments and solution adoption. They are responsible for operational excellence, process improvement, and cross-functional collaboration to drive customer satisfaction and long-term success.
Lead a team of Strategic Account Executives to drive revenue growth within large, complex nonprofit organizations. Focus on coaching sales professionals through multi-stakeholder cycles and building executive-level relationships with mission-driven leaders.
Lead the technical direction and governance of Blackbaud's internal AI platform, focusing on agent architecture and MCP server taxonomy. Serve as a technical partner to Product Owners to translate business requirements into scalable AI agent specifications.
Serve as the primary finance business partner to the Chief Commercial Officer and GTM leadership to drive growth strategy and resource allocation. Lead critical planning processes including forecasting, annual operating plans, and sales compensation planning for the commercial organization.
Manage the full lifecycle of IT vendor engagements, including strategic sourcing, contract negotiations, and performance monitoring against SLAs. Lead RFx processes and collaborate with Legal, Finance, and Cyber teams to mitigate third-party risk and optimize costs.
Administer and govern the enterprise learning technology ecosystem, specifically focusing on the operational health and scalability of platforms like Docebo. The role involves defining platform standards, enabling stakeholders through guidance, and leveraging AI to improve administrative efficiency.
Design and execute strategic growth programs to generate qualified pipeline and revenue using an integrated marketing approach. Innovate through data-driven experimentation and collaborate across cross-functional pods to optimize the user journey.
Define and execute a multi-year roadmap for data protection and cryptographic services while leading a team of security engineers. Oversee the deployment of DLP, CASB, and AI-SPM tools to secure sensitive data and AI pipelines.
The role involves managing sales activities to exceed revenue objectives by penetrating major accounts and cultivating existing client relationships. The executive will position Blackbaud's software and services as high-end enterprise solutions for complex organizations.
The Account Executive is responsible for identifying and penetrating large, complex accounts within assigned territories to sell Blackbaud's software and services. This includes managing sales activities to exceed revenue objectives and collaborating with internal teams to provide total solutions for social impact organizations.
Serve as a technical advisor to B2B clients by troubleshooting complex software issues and providing expert product guidance. Collaborate with Engineering and Product Management to resolve escalated incidents and improve the overall customer experience.
The SVP & General Manager is responsible for the end-to-end P&L, strategy, and growth of the YourCause business unit. This includes leading global cross-functional teams and leveraging AI and data to double the business within the long-range planning horizon.
Resolve complex technical issues for web-based and configurable solutions while collaborating with Engineering and Product teams for root-cause analysis. Mentor associate-level team members and maintain knowledgebase content to improve self-service options.
Define and govern the enterprise-wide data and AI architecture to enable scalable SaaS growth and responsible AI adoption. Act as a strategic bridge between business objectives and technical implementation across data platforms, analytics, and ML capabilities.
Define and drive the architectural vision and technical strategy for the Implement to Renew value stream across marketing, sales, and customer platforms. Collaborate with cross-functional teams to design scalable, secure, and AI-enabled solutions that optimize the customer journey from onboarding to renewal.
The Workday Financials Systems Analyst is responsible for the configuration, maintenance, and continuous improvement of Workday financial and procurement systems. This role collaborates with cross-functional teams to optimize Procure-to-Pay processes and ensure operational compliance.
The manager will lead teams responsible for building, operating, and evolving the enterprise Data & AI platform, which underpins analytics, data products, machine learning, and agent-based experiences across the company. This involves owning core platform capabilities like ingestion, lakehouse architecture, and AI/ML enablement layers while ensuring operational excellence and alignment with strategic goals.
The Team Lead is responsible for managing a team of Customer Success Managers (CSMs) while also serving as a CSM for key customer relationships. This role focuses on delivering success planning, onboarding, and health programming to enhance customer experience and retention.
The Team Lead is responsible for managing a team of Customer Success Managers (CSMs) while also serving as a CSM for key customer relationships. This role focuses on delivering success planning, onboarding, and health programming to enhance customer experience and retention.
