The Partner Enablement Manager will develop and execute enablement programs to educate partners on solutions and drive business growth. They will manage partner logistics, create learning content, and collaborate with internal teams to maximize partner engagement and revenue.
Manage a portfolio of strategic partners to drive retention, growth, and fundraising performance through JustGiving solutions. Lead contract renewals and collaborate with cross-functional teams to ensure successful onboarding and integration.
Advise Blackbaud’s global payments businesses on product design, market expansion, operations, and regulatory requirements across domestic and international payment services. Draft and negotiate complex agreements, support treasury and settlement activities, and partner with business and technical teams to develop scalable compliance approaches and manage legal risk.
The role involves qualifying and closing sales leads while managing key account relationships for software solutions. You will serve as the primary point of contact for prospective clients and maintain active deal pipelines to meet quarterly sales quotas.
The Account Executive is responsible for identifying and penetrating new K-12 enterprise accounts by positioning Blackbaud's software and services as a total solution. They will manage sales activities, build accurate pipelines, and collaborate with internal teams to exceed revenue objectives.
You will provide proactive best practices consulting to Financial Edge NXT customers to ensure successful product adoption and maximize software value. You will also collaborate with internal stakeholders to drive outcomes and contribute to the development of new service offerings.
The Senior Financial Analyst will partner with GTM leadership to provide financial insights, strategic recommendations, and decision support. They will also lead annual budgeting, quarterly forecasting, and month-end close activities while building driver-based financial models.
The Account Executive is responsible for identifying and penetrating enterprise accounts within an assigned territory to exceed revenue objectives. They will collaborate with internal teams to position Blackbaud's software and services as a total solution while building long-term executive relationships.
The Senior Business Systems Analyst will support the customer operations organization by designing workflows, documenting processes, and ensuring the optimal use of tools like Salesforce and Gainsight. They will partner with cross-functional teams to analyze business needs, prioritize user stories, and drive system configurations to improve customer success outcomes.
The Research & Insights Lead manages the end-to-end research lifecycle to produce impactful thought leadership for the Blackbaud Institute. This role involves analyzing complex data, authoring flagship reports, and engaging with stakeholders to align research with business priorities.
The System Architect will own the architecture, standards, and technical direction for the Awareness to Revenue (A2R) value stream platforms, including Salesforce. They will align agile teams to a common technical vision, define architectural enablers, and ensure platform consistency across the organization.
The role involves designing and building orchestration workflows, SOAR playbooks, and AI-driven automation to enhance detection and response capabilities. You will also manage SIEM administration, develop integrations, and tune detection logic to improve security operations efficiency.
The Senior Director will define and lead a next-generation renewals and retention strategy to drive recurring revenue and improve customer experience. They will operationalize data-driven models, manage cross-functional alignment, and lead organizational change to optimize retention outcomes.
The Business Development Representative engages and qualifies inbound leads while prospecting into targeted lists to identify new sales opportunities. They collaborate with Account Executives to plan outreach, manage lead records in CRM systems, and meet monthly quotas for qualified sales meetings.
You will serve as a trusted partner to customers, providing technical troubleshooting and exceptional support across phone, chat, and email channels. Additionally, you will contribute to continuous improvement by creating knowledge base content and identifying trends to enhance the overall customer experience.
The Principal Solution Architect leads strategic sales pursuits by designing complex technical solutions and building executive-level relationships with nonprofit customers. They act as a trusted advisor throughout the sales cycle, directing cross-functional teams to align customer business needs with effective product and service outcomes.
Lead end-to-end delivery of complex enterprise SaaS implementation projects while serving as the primary point of contact for customers. Drive accountability across cross-functional teams to ensure project milestones, budgets, and business objectives are successfully met.
You will lead a team of professional services associates to deliver software implementation and consulting services while driving operational efficiency and customer satisfaction. This role involves balancing people leadership with project delivery, resource planning, and cross-functional collaboration to achieve business objectives.
Lead discovery and validation sessions with higher education stakeholders to design and demonstrate modern SIS solutions. Advise institutions on technology modernization, process improvement, and the integration of AI and automation to enhance student outcomes.
The Principal Incident Response Analyst conducts in-depth security event analysis, performs forensic investigations, and leads threat hunting activities. They also coordinate with cross-functional teams to contain cyber threats and enhance detection capabilities using threat intelligence.
You will manage and grow a portfolio of high-value nonprofit partners by driving retention, donation growth, and platform adoption. Additionally, you will act as a trusted advisor to senior stakeholders while collaborating cross-functionally to deliver successful fundraising outcomes.
You will act as the pricing lead for assigned product lines, defining and testing AI packaging and monetization strategies. You will partner with product leaders to build roadmaps, model pricing constructs, and ensure healthy product margins through data-driven experiments.
The Senior Financial Analyst will partner with GTM leadership to provide financial insights, strategic recommendations, and decision support for growth initiatives. They will also lead annual budgeting, quarterly forecasting, and month-end close activities while developing executive-ready dashboards and reporting packages.
You will serve as a subject matter expert and advocate for RE NXT and AI-powered capabilities to drive customer adoption and business outcomes. You will collaborate across internal teams to shape messaging, develop enablement resources, and influence the product roadmap based on customer feedback.
The Principal Tax Analyst will manage global income tax provisions, compliance, and reporting while driving process improvements through technology and automation. This role involves partnering with business units to provide technical tax analysis and supporting internal and external audit requirements.
Lead a team of Account Executives to achieve revenue targets and growth within the nonprofit vertical. Develop strategic C-level relationships and oversee territory planning to identify new business opportunities.
Lead the technical direction and governance of Blackbaud's internal AI platform, focusing on agent architecture and MCP server taxonomy. Serve as a technical partner to Product Owners to translate business requirements into scalable AI agent specifications.
Serve as the primary finance business partner to the Chief Commercial Officer and GTM leadership to drive growth strategy and resource allocation. Lead critical planning processes including forecasting, annual operating plans, and sales compensation planning for the commercial organization.
Design and execute strategic growth programs to generate qualified pipeline and revenue using an integrated marketing approach. Innovate through data-driven experimentation and collaborate across cross-functional pods to optimize the user journey.
Define and execute a multi-year roadmap for data protection and cryptographic services while leading a team of security engineers. Oversee the deployment of DLP, CASB, and AI-SPM tools to secure sensitive data and AI pipelines.
Serve as a technical advisor to B2B clients by troubleshooting complex software issues and providing expert product guidance. Collaborate with Engineering and Product Management to resolve escalated incidents and improve the overall customer experience.
Resolve complex technical issues for web-based and configurable solutions while collaborating with Engineering and Product teams for root-cause analysis. Mentor associate-level team members and maintain knowledgebase content to improve self-service options.
Define and govern the enterprise-wide data and AI architecture to enable scalable SaaS growth and responsible AI adoption. Act as a strategic bridge between business objectives and technical implementation across data platforms, analytics, and ML capabilities.
Define and drive the architectural vision and technical strategy for the Implement to Renew value stream across marketing, sales, and customer platforms. Collaborate with cross-functional teams to design scalable, secure, and AI-enabled solutions that optimize the customer journey from onboarding to renewal.
The Workday Financials Systems Analyst is responsible for the configuration, maintenance, and continuous improvement of Workday financial and procurement systems. This role collaborates with cross-functional teams to optimize Procure-to-Pay processes and ensure operational compliance.
The Team Lead is responsible for managing a team of Customer Success Managers (CSMs) while also serving as a CSM for key customer relationships. This role focuses on delivering success planning, onboarding, and health programming to enhance customer experience and retention.
The Team Lead is responsible for managing a team of Customer Success Managers (CSMs) while also serving as a CSM for key customer relationships. This role focuses on delivering success planning, onboarding, and health programming to enhance customer experience and retention.
