You will build and maintain features for AI agents and the shared agent framework while applying AI-native development practices. You will also collaborate with senior engineers to translate requirements into technical designs and troubleshoot existing agent services.
Lead the design and implementation of agentic AI products and shared frameworks for Blackbaud's Agents for Good team. Collaborate cross-functionally to ensure the performance, reliability, and security of AI-enabled features while mentoring other engineers.
The Account Executive will manage sales activities to exceed revenue objectives by building relationships with charities and not-for-profits. They are responsible for identifying leads, conducting demonstrations, and coordinating internal teams to deliver tailored technology solutions.
The Engineering Manager will lead teams responsible for building and evolving the enterprise Data & AI platform to support analytics, machine learning, and agent-based experiences. This role involves balancing technical strategy, platform ownership, and people management to ensure scalable, secure, and cost-efficient infrastructure.
The Principal, Knowledge & AI Transformation will lead the development of a unified knowledge strategy and governance framework to support both human and AI-enabled customer experiences. This role involves driving AI transformation initiatives, establishing content standards, and partnering across departments to improve knowledge health and self-service effectiveness.
The Senior Manager will lead the integrated content and thought leadership strategy to strengthen brand reputation and support corporate growth. This role oversees the Blackbaud Institute, manages editorial channels, and drives innovation in search and AI-enabled content development.
The consultant will manage a portfolio of Raiser's Edge NXT customers, providing proactive optimization consulting and strategic roadmaps to maximize software value. They will collaborate with internal teams to ensure a seamless customer journey from implementation through renewal.
The Senior Project Manager will lead complex technology implementation projects for non-profit organizations, managing the full project lifecycle from initiation to closure. They will also drive customer adoption of Blackbaud solutions and ensure project delivery aligns with scope, budget, and strategic goals.
Design and implement enterprise-wide AI governance frameworks, policies, and risk methodologies to ensure responsible AI deployment. Partner with cross-functional teams to translate regulatory requirements into actionable controls and oversee the AI initiative lifecycle.
The Customer Advocacy Manager will own the strategy for the Blackbaud Community and Champions program to drive customer engagement and advocacy. They will collaborate across various departments to build trusted relationships with customers and utilize data to measure program impact.
The Account Executive will manage an enterprise territory to drive revenue by growing existing customer relationships and prospecting for new business. They will act as a trusted advisor to senior stakeholders, leading complex sales cycles and coordinating comprehensive solution proposals.
Design, build, and deploy production-grade agentic and LLM-powered solutions while establishing reusable engineering patterns and security controls. Collaborate with cross-functional teams to implement AI observability, evaluation, and scalable integration standards across the enterprise.
The Sr. PKI Engineer will operate and maintain the enterprise public key infrastructure, including Microsoft AD CS and certificate lifecycle platforms. They will also drive automation, manage certificate inventory, and resolve complex issues related to certificate issuance, trust chains, and key management.
The Implementation Team Manager leads a team of consultants and project managers to ensure successful client deployments and solution adoption. This role focuses on operational excellence, process improvement, and cross-functional collaboration to drive customer success and high-performance outcomes.
Lead execution of the healthcare vertical go-to-market plan, adapting approved messaging into integrated campaigns, content, sales enablement, and product launch activations. Manage the vertical marketing budget and performance, partner with Sales and cross-functional teams to improve pipeline and bookings outcomes, and develop team members and repeatable marketing processes.
Serve as the primary technical contact for enterprise corporate clients, managing case intake and resolving payment-related issues. Lead escalations for high-impact incidents and collaborate with internal teams to ensure client success and service health.
The Sales Account Executive is responsible for managing and growing client relationships within the JustGiving platform. They will identify new business opportunities and drive revenue growth through strategic account management.
The role is responsible for the financial performance, delivery execution, and team effectiveness of a product-aligned Professional Services portfolio focused on digital payments and fintech solutions. It involves driving scalable delivery practices, managing cross-functional alignment, and using portfolio insights to improve customer outcomes and operational efficiency.
The Strategic Partner Manager will define and execute partnership strategies with key ecosystem partners like Microsoft and AWS to drive revenue goals. This role involves managing partner relationships, coordinating co-sell programs, and collaborating with internal teams to support sales and marketing objectives.
Lead and transform the customer success organization for nonprofit and arts institutions by integrating AI-driven strategies and operational excellence. Partner with cross-functional teams to drive retention, product adoption, and revenue growth while serving as a trusted advisor to executive leadership.
The Vice President of Brand will shape Blackbaud's global brand identity, strategy, and creative direction to position the company as a leader in AI for social impact. This role involves leading cross-functional teams across communications, PR, design, and events to build an iconic technology brand.
The Vice President will lead enterprise-wide change management and organization design initiatives to support the company's AI-first transformation. This role involves designing workforce strategies, building AI-enabled capabilities, and partnering with senior leadership to drive organizational agility and employee adoption.
The Pillar Service Leader is responsible for the financial performance, delivery execution, and team effectiveness of a product-aligned Professional Services portfolio. This role involves partnering with cross-functional teams to drive customer value realization, improve delivery predictability, and scale operational practices.
The Partner Enablement Manager will develop and execute enablement programs to educate partners on solutions and drive business growth. They will manage partner logistics, create learning content, and collaborate with internal teams to maximize partner engagement and revenue.
The role involves qualifying and closing sales leads while managing key account relationships for software solutions. You will serve as the primary point of contact for prospective clients and maintain active deal pipelines to meet quarterly sales quotas.
The Senior Financial Analyst will partner with GTM leadership to provide financial insights, strategic recommendations, and decision support. They will also lead annual budgeting, quarterly forecasting, and month-end close activities while building driver-based financial models.
The Account Executive is responsible for identifying and penetrating enterprise accounts within an assigned territory to exceed revenue objectives. They will collaborate with internal teams to position Blackbaud's software and services as a total solution while building long-term executive relationships.
The Senior Business Systems Analyst will support the customer operations organization by designing workflows, documenting processes, and ensuring the optimal use of tools like Salesforce and Gainsight. They will partner with cross-functional teams to analyze business needs, prioritize user stories, and drive system configurations to improve customer success outcomes.
The System Architect will own the architecture, standards, and technical direction for the Awareness to Revenue (A2R) value stream platforms, including Salesforce. They will align agile teams to a common technical vision, define architectural enablers, and ensure platform consistency across the organization.
The Business Development Representative engages and qualifies inbound leads while prospecting into targeted lists to identify new sales opportunities. They collaborate with Account Executives to plan outreach, manage lead records in CRM systems, and meet monthly quotas for qualified sales meetings.
