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The Support Specialist will monitor payment infrastructure, investigate complex payment incidents, and handle fraud cases. They will also communicate with users regarding billing issues and collaborate with internal teams to improve payment processes.
You will monitor payment infrastructure, investigate complex payment incidents, and handle fraud cases while communicating with users via ticket systems. Additionally, you will collaborate with product and compliance teams to improve payment processes and service quality.
The adjunct instructor will teach undergraduate and graduate courses in addiction and rehabilitation studies. Responsibilities include supporting and mentoring students while maintaining an innovative, student-centered approach to instruction.
You will provide high-quality technical support to customers through various channels while collaborating with engineering and product teams to define functionality. Additionally, you will assist with pre- and post-sales activities, including POCs, and contribute to community engagement through documentation and training.
Provide high-quality technical support to customers across Japan and the APJ/EMEA regions while managing support tickets and on-call duties. Collaborate with engineering and product teams to define features, develop solutions, and contribute to community engagement through documentation and training.
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The Manager, Client Success acts as the primary liaison between the company and clients to manage accounts, maximize collections, and resolve escalated issues. They are responsible for monitoring performance metrics, facilitating meetings, and overseeing the growth and mentorship of assigned team members.
The Specialty Manufacturer Liaison manages relationships with manufacturer partners and ensures accurate, timely responses to inquiries regarding prescription processing and referral status. This role collaborates with internal teams to monitor program performance, optimize workflows, and ensure compliance with contract requirements.
The Senior Cloud SRE will design and develop Python-based AWS solutions and reliability tools to reduce toil and improve platform performance. They will implement Infrastructure-as-Code using Terraform and establish SRE standards, including observability and incident management practices.
The Revenue Cycle Specialist supports the revenue cycle by managing accounts receivable, resolving claim denials, and communicating with payers. They ensure accurate billing, document follow-up activities, and collaborate with internal teams to resolve reimbursement issues.
The Clinical Trial Liaison will drive site and patient engagement strategies for oncology clinical trials by building relationships with key opinion leaders and healthcare providers. They will also provide scientific support, manage territory plans, and ensure operational excellence across clinical study sites.
The Bilingual Collections Specialist manages collection activities, reconciles accounts, and resolves outstanding balance issues. They also provide reporting on delinquent accounts and maintain accurate documentation of all collection efforts.
The Early Clinical Scientist is responsible for coordinating the design, planning, and execution of early-phase clinical trials while ensuring compliance with regulatory standards. They provide real-time oversight of ongoing studies, manage internal and external team performance, and interpret clinical trial data to mitigate risks.
The developer will analyze complex operational problems to design, build, and maintain custom web applications and data-driven tools. They will also manage data pipelines, reporting, and integrations while collaborating with non-technical stakeholders to provide practical technology solutions.
The Director of Customer Success is responsible for managing the commercial relationship and net volume retention for strategic and essential accounts. This role involves leading a team of account managers, designing coverage models, and leveraging automation to drive customer adoption and revenue growth.
The Nurse Case Manager II assesses, develops, and monitors care plans for members with complex and chronic health needs to optimize their care across the continuum. They facilitate authorizations, coordinate resources, and collaborate with medical directors to ensure effective treatment and service delivery.
Manage patient and family communications, referrals, records, and phone-based screenings and education to help determine care needs and support access to services. Coordinate with internal care teams, serve as a liaison for patients and caregivers, and maintain compliance with privacy requirements and applicable regulations.
The Senior Services Engagement Director is responsible for driving Professional Services revenue growth across strategic Canadian accounts by developing account-specific strategies and pipeline plans. They will lead complex sales motions and advise executive stakeholders on transformation roadmaps, AI adoption, and value realization.
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The Client Representative is responsible for managing client and broker relationships, driving profitable growth, and ensuring retention for assigned business. They will lead consultative meetings, develop marketing strategies, and identify opportunities to expand coverage and participation within their book of business.
The Supply Chain Expeditor is responsible for managing open orders by coordinating with suppliers and internal departments to ensure on-time delivery. They also provide administrative support, including maintaining documentation, resolving invoice discrepancies, and assisting with purchase requisitions.
The Director will serve as the primary point of contact for health plan accounts, managing the full relationship and driving growth and retention. They are responsible for building account-level analyses, facilitating client webinars, and proactively managing contract renewals.
You will design and own scalable analytics solutions while partnering with senior leaders to define business strategy and key performance metrics. Additionally, you will mentor other analysts and lead the implementation of AI-assisted workflows and automation to improve team efficiency.
The Associate Manager will serve as the operational hub for the Pip & Plume studio, managing project timelines, budgets, and workflows from intake to launch. They will coordinate creator casting and production while partnering with brand teams and measurement experts to optimize content performance.
The co-op will assist in the procurement of goods and services by processing, tracking, and resolving issues with Digital Technology purchase requisitions. They will also support the Vendor Management Office with project implementations, process documentation, and cross-departmental collaboration.
The manager will oversee inter-organizational transfer procurement for complex products, including purchase order administration and statement of work management. They will also build and maintain relationships with suppliers and internal stakeholders to ensure performance alignment and resolve technical or resource challenges.
The Associate will lead project work streams to help healthcare clients optimize revenue cycle operations and improve financial outcomes. They are responsible for designing effective solutions, analyzing complex data, and providing mentorship to junior team members.
The Senior Business Process Analyst identifies process gaps, recommends improvements, and manages complex cross-functional projects to align technology with business strategies. They are responsible for gathering operational objectives, creating process maps, and providing guidance to less experienced team members.
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The Product Manager will define and execute the strategic vision and roadmap for Provider Data Products to ensure data accuracy and regulatory compliance. They will act as a bridge between business strategy and technical execution, overseeing the end-to-end delivery of products in partnership with engineering teams.
The Sr. COA Licensing Associate coordinates and delivers clinical outcome assessment licensing and translation services for clinical studies. They act as a subject matter expert, managing project lifecycles and collaborating with clients, copyright holders, and internal teams.
The Case Manager will manage patient cases from referral through therapy initiation, ensuring accurate and compliant progression. They will also handle benefits investigations, prior authorizations, and facilitate enrollment in financial assistance programs.
The Clinical Trial Safety Scientist is responsible for the ongoing review of patient-level clinical and safety data to ensure medical accuracy and consistency. They also collaborate with study physicians to support high-level data evaluation and contribute to study start-up and safety reporting processes.
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