Senior Customer Success Manager (EU)

Senior Customer Success Manager Africa

The Senior Customer Success Manager will manage and grow a portfolio of existing customer relationships across Africa to drive retention, product adoption, and revenue growth. They will conduct regular customer reviews, lead onboarding, and collaborate with internal teams to resolve issues and identify upsell opportunities.

Senior Customer Success Manager - Nordics

You will own the customer journey from project kick-off to ongoing value realization, ensuring clients achieve meaningful business outcomes. You will also build trusted relationships with stakeholders and translate technical product capabilities into clear business value.

(Senior) Customer Success Manager (m/w/d) - Remote

Manage and develop customer relationships throughout the entire lifecycle, from onboarding to expansion. Conduct product demonstrations, training sessions, and analyze usage data to provide optimization recommendations.

Senior Customer Success Manager | Corporate ANZ

The Senior Customer Success Manager will manage a portfolio of complex Mid-Market and Corporate accounts to drive retention, expansion, and measurable ROI. They will lead strategic discovery conversations, build success plans, and partner with cross-functional teams to ensure long-term customer health and platform adoption.

Senior Customer Success Manager - Veza

The Senior Customer Success Manager is responsible for the end-to-end success, health, and commercial outcomes of a portfolio of strategic enterprise customers. This role involves building executive-level relationships, driving platform adoption, managing renewals, and orchestrating cross-functional teams to ensure realized business value.

Senior Customer Success Manager - Mobius

The Senior Customer Success Manager manages a portfolio of strategic accounts to drive product adoption, retention, and business value realization. They act as a trusted advisor and voice of the customer while collaborating across internal teams to ensure customer satisfaction and growth.

Senior Customer Success Manager - bilingual EN/FR

The Senior Customer Success Manager will manage a portfolio of strategic EMEA accounts, focusing on retention, expansion, and account health. They will conduct QBRs, negotiate renewals, and represent the voice of the customer to internal product and CS teams.

Senior Customer Success Manager, Brazil Accounts

The Senior Customer Success Manager is responsible for managing a book of business, focusing on retention, growth, and delivering exceptional value to complex Mid-Market and Corporate accounts. They will lead strategic engagements, mitigate churn risks, and collaborate cross-functionally to ensure customer success and platform adoption.

Senior Customer Success Manager (m/w/d)

You will act as the central point of contact for customers throughout the partnership lifecycle, orchestrating activities and teams to develop sustainable business relationships. Additionally, you will design and lead holistic transformation programs, including process changes and the implementation of Abas ERP solutions.

Senior Customer Success Manager, Americas (Remote)

You will own the full lifecycle of enterprise customer relationships, including implementation, adoption, renewals, and expansion. You will also act as a technical point of contact, mapping customer organizations for growth and working closely with Sales to identify new opportunities.

Senior Customer Success Manager, North America

You will manage and develop a portfolio of enterprise customers while identifying patterns and synergies to drive user value. You will also collaborate closely with product, tech, and design teams to share customer insights and improve the platform.

Senior Manager, Customer Success Operations

The Senior Manager will lead the operationalization of strategic customer projects and define the tools, systems, and processes to scale the Customer Success organization. They will also manage a Senior Analyst and act as a senior escalation point for operational issues and data integrity.

Senior Customer Success Manager - Agency Focused

The Senior Customer Success Manager will manage relationships with fire agency clients to ensure product adoption, retention, and value realization. They will also act as a liaison between customers and internal teams to drive product improvements and strategic growth.

Senior Customer Success Manager - Weather Focused

Manage and strengthen relationships with key clients to ensure successful product adoption, retention, and value realization. Lead strategic discussions, drive renewal efforts, and translate complex meteorological and risk data into actionable insights for operational stakeholders.

Senior Customer Success Manager, Microsegmentation

The Senior Customer Success Manager will act as the primary technical contact to drive product adoption, retention, and value realization for strategic accounts. They will also manage technical escalations, conduct business reviews, and collaborate with Sales and Engineering to support renewals and successful deployments.

Senior Manager, Customer Success Management - EMEA/APJ

The Senior Manager will lead and mentor a team of Customer Success Managers to drive adoption, retention, and growth within the Enterprise segment. They will collaborate with cross-functional teams to operationalize engagement models and ensure consistent value delivery for global customers.

Senior Customer Success Manager (f/m/x)

You will take strategic ownership of a portfolio of enterprise customers to drive value realization, retention, and expansion. Additionally, you will collaborate with internal teams to shape scalable customer success practices and represent the company in strategic meetings.

Senior Customer Success Manager, Enterprise

The Senior Customer Success Manager will own a portfolio of enterprise employer relationships, focusing on retention, renewals, and proactive risk management. They will collaborate across cross-functional teams to diagnose account performance and ensure clients derive clear financial and clinical value from the platform.

Senior Customer Success Manager, Strategic Technical Accounts

The Senior Customer Success Manager will own and grow a portfolio of strategic accounts by orchestrating technical initiatives and business priorities. They will lead complex customer programs, identify risks, and drive adoption, retention, and expansion across the customer lifecycle.

Founding Senior Customer Success Manager

The Senior Customer Success Manager will build the U.S. enterprise customer success function from the ground up while managing strategic accounts. They are responsible for the full post-sale lifecycle, including technical onboarding, product adoption, and driving expansion and renewals.

Senior Customer Success Manager - Germany

You will serve as the primary post-sales point of contact, managing customer onboarding, implementation, and adoption. You will collaborate with internal teams to drive business value realization and ensure customer success throughout the lifecycle.

Senior Customer Success Manager - Fleet, Fuel and Mobility

You will own a portfolio of high-value customers in the fleet, fuel, and mobility sectors, driving strategic growth and long-term partnership development. You will act as a lead commercial advisor, aligning customer objectives with company solutions while coordinating across internal teams to ensure successful outcomes.

Senior Customer Success Manager (CSM)

(Senior) Customer Success Manager (f/m/d)

You will manage a portfolio of customers throughout their entire lifecycle, from onboarding and adoption to retention and expansion. You will act as a trusted advisor, using data-driven insights to ensure customer success and identify growth opportunities.

Senior Customer Success Manager - Moveworks

You will partner with initial customers to drive product value and develop trusted advisor relationships with executive sponsors. Additionally, you will collaborate cross-functionally to translate business needs into solutions while driving adoption and growth.

Senior Customer Success Manager, Enterprise - East

You will serve as the primary post-sales point of contact for enterprise customers, managing onboarding, implementation, and adoption. Additionally, you will collaborate with internal teams to drive business value, resolve issues, and ensure customer retention and expansion.

Senior Customer Success Manager - Mid-Market, TX

You will manage a portfolio of mid-market school districts in Texas to drive product adoption, retention, and expansion. This involves leading complex renewals, providing high-impact training, and building strategic relationships with district leadership.

Senior Customer Success Manager (Central Region)

The Senior Customer Success Manager manages a portfolio of enterprise accounts to drive adoption, expansion, and renewal while serving as a primary advocate for customer goals. This role involves building strong stakeholder relationships, collaborating with sales teams, and providing tailored solutions to maximize the value of the OneStream platform.

Senior Customer Success Manager (ES/EN/FR)

Manage a portfolio of enterprise customers to maximize platform engagement, satisfaction, and value delivery. Conduct quarterly business reviews, provide technical product training, and act as the voice of the customer for internal product development.