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Own the performance and evolution of Affirm's first-party collections program across human, digital, and AI-powered channels. Lead vendor relationships and partner with cross-functional teams to optimize recovery performance and customer outcomes.
Design and build AI-powered tools to improve operational efficiency, incident response, and root cause analysis for the Credit trading platform. Provide high availability and stability for production environments while reducing mean time to resolution (MTTR).
Define and drive the product strategy for consumer credit, underwriting, and merchant pricing to expand Affirm's footprint. Collaborate with engineering, analytics, and commercial teams to launch scalable financial products and optimize loan economics.
Own the end-to-end delivery of a commercial real estate benchmarking platform, from methodology and roadmap to client launch. Coordinate between valuation practitioners and an India-based engineering team to integrate proprietary and third-party data into the KREV platform.
Lead pre-sales requirements analysis and architect elegant NetSuite solutions to help close new business and partnerships. Manage the transition from sales to implementation by mobilizing teams and serving as a trusted advisor to clients.
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Lead the end-to-end member and customer experience by overseeing the Care, Customer Success, and Print/Ship Operations functions. Responsible for setting the multi-year roadmap, managing the operating budget, and ensuring service quality and unit economics across the organization.
Lead complex, customer-facing quality initiatives including field installation, commissioning, and root cause analysis of product issues. Drive cross-functional accountability to mitigate customer risk and influence product innovation processes.
Design and optimize high-performance backend systems and APIs for real-time fraud detection data processing. Take ownership of features from concept to deployment while mentoring junior developers and participating in an on-call rotation.
Develop and implement comprehensive training materials and curricula for the Professional Liability product line. Coordinate training logistics, facilitate onboarding, and conduct needs assessments to identify skill gaps within the underwriting team.
Serve as the primary point of contact for new league operators from agreement signing through their first order. Ensure program compliance and provide operational guidance to set operators up for long-term success.
Lead and develop a team of Customer Onboarding Managers while managing complex implementations and escalations. Design scalable onboarding frameworks and collaborate cross-functionally to ensure seamless customer handovers and business outcomes.
The Territory Sales Manager is responsible for driving sales and market awareness for therapeutic wearables among healthcare providers and hospitals. This includes building strategic territory plans, managing KOL relationships, and collaborating with internal teams to ensure successful product adoption.
Promote Mayo Medical Laboratories tests by generating new business revenue and co-developing promotional strategies with clients. Coordinate resources and participate in the bid process to differentiate services from competitors and drive sales growth.
Provide acute teleneurology services across multiple sites to improve patient outcomes. Collaborate within a physician-owned partnership model to deliver high-quality neurological care.
Serve as the primary technical contact for enterprise lab clients to stabilize IT environments and maximize product value. Proactively manage technical relationships, coordinate enterprise-scale upgrades, and advocate for client needs internally.
Lead the design and improvement of student-centered assessment and learning experiences within the Navvy intelligent assessment system. Collaborate with cross-functional teams to integrate learning science principles and AI-assisted guidance into educational products.
Provide technical support and after-sales service for fiber laser machines through on-site visits and remote communication. Responsible for troubleshooting mechanical and electrical issues, performing repairs, and conducting customer training.
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The Processor ensures the timely and compliant processing of mortgage loans by reviewing and verifying documentation for underwriting decisions. They manage a variety of loan types and communicate status updates to applicants, loan officers, and underwriters.
The Director of Clinical Applications is responsible for the delivery, team management, and client engagement within the Clinical Solutions service line. This includes overseeing clinical workflow consultants and ensuring high-quality delivery outcomes across client engagements.
The Field Community Health Worker Lead will supervise and support Community Health Workers (CHWs) in a specific region, assist in training and certification efforts, and facilitate peer supervision meetings. The Lead will also manage a reduced caseload of CHW-assigned members and document program policies to ensure program effectiveness.
The Community Health Worker serves as a liaison between members, care teams, and the community, helping to bridge conversations and remove barriers to accessing health and social services. They conduct outreach, facilitate care coordination, and assist members in managing their health and wellness.
The Recovery Specialist is responsible for contacting consumers via phone and mail to resolve outstanding payments and develop repayment plans. They must monitor assigned accounts, process payments, and maintain accurate account status records.
Design and develop a scalable multi-tenant SaaS platform while modernizing existing cloud-based applications. Collaborate with product and engineering teams to define platform architecture and technical solutions.
Lead the design and implementation of goal-achieving technical solutions for clients while managing end-to-end technical work-streams. Build enduring client relationships and lead teams to deliver remarkable results that exceed engagement objectives.
Serve as the strategic owner and technical authority for the Adobe Marketo Engage platform, overseeing architecture, governance, and scalability. Lead a team of administrators and partner with Salesforce and IT teams to optimize the B2B marketing technology ecosystem.
Responsible for the accurate preparation of customer invoices and contract processing across various product lines and billing models. The role involves managing billing queues, updating standard operating procedures, and partnering cross-functionally to optimize the order-to-cash cycle.
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Perform overall scheduling of communications contacts for operational spacecraft missions using NASA's Deep Space Network antennas. Coordinate with DSN Predicts and SSS Admins to maximize science data return and maintain spacecraft support requirements.
Plan and optimize full-funnel TV, video, audio, and display programs to drive customer growth and revenue. Translate data insights into strategic decisions and collaborate with cross-functional teams to scale effective media investments.
Manage and optimize revenue performance across the client and partner lifecycle, focusing on onboarding, deal setup, and usage reporting. Act as a critical operational bridge between the company and external partners to ensure data accuracy and transparency.
Develop and oversee multi-channel campaign strategies and audience logic to drive prospects through the marketing funnel. Translate strategic directions into actionable Business Requirements Documents (BRDs) and partner with cross-functional teams to ensure successful deployment.
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