Provide technical support for service and repair issues of Frymaster and Merco equipment to technicians, agencies, and customers. Collaborate with management and engineering to resolve escalated technical issues and maintain training materials.
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Remote in = United States
Set the long-term vision and multi-year strategy for a major product domain within the NavigateOne platform. Drive business outcomes including ARR growth and retention while leading AI and data initiatives to improve school safety.
Serve as the primary point of contact for high-volume transactional customer support requests via inbound calls. Coordinate customer follow-ups and maintain accurate records in Salesforce to ensure timely resolution of inquiries.
Senior Professional Quality
Gainwell Technologies LLC
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Full Time
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4 Weeks Ago
Gainwell Technologies LLC
Establish and maintain project-specific quality assurance strategies, plans, and metrics to ensure product compliance. Lead quality programs, audits, and process improvements while providing mentorship to junior QA personnel.
Manage the end-to-end onboarding and deployment process for new B2B SaaS customers to accelerate time to first value. Coordinate between sales, engineering, and customer success teams while delivering comprehensive customer training and managing project milestones.
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Lead the design and deployment of production-grade Databricks platforms and scalable data pipelines for enterprise clients. Serve as the primary technical point of contact for stakeholders, including C-level executives, while providing guidance to engineering teams.
Design, train, and evaluate autoregressive and non-autoregressive speech synthesis models. Drive research on multi-modal architectures and collaborate with linguists to optimize TTS frontend behavior.
Manage Dearest Care's presence across social media and review platforms to build trust and respond to patient feedback with empathy. Triage sensitive issues to internal teams and translate community trends into actionable insights for product and operational improvement.
Sales Enablement Specialist - Northwest
Elkay Manufacturing
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Full Time
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4 Weeks Ago
Elkay Manufacturing
The role focuses on enabling internal associates and sales partners to increase productivity and market activity through process expertise and data analysis. Key duties include managing the sales funnel, training users on CRM tools, and coordinating territory travel and marketing collateral.
The Coordinator supports the Utilization Management Team by managing the intake, review, and processing of clinical documents. Key duties include calculating turnaround times, monitoring failed faxes, and responding to clinician inquiries via a shared inbox.
Support the Account Management team by liaising between Underwriters and retail Agents. Process new business, renewal binders, and policy changes while maintaining electronic files and documentation standards.
Health Program Data, Performance, Reporting & Systems Lead (New Mexico REMOTE)
ICF
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Full Time
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4 Weeks Ago
ICF
Lead the data strategy, performance monitoring, and reporting systems for the Rural Health Transformation Program in New Mexico. Oversee the development of dashboards and analytical frameworks to support provider sustainability and federal reporting requirements.
Serve as the primary contact between investigational sites and sponsors while conducting various site visits to ensure compliance. Responsibilities include monitoring patient safety, overseeing drug accountability, and managing data quality and site documentation.
Manage and optimize personal auto products by executing pricing strategies and handling regulatory filings. Collaborate with IT, operations, and marketing to implement new product initiatives and monitor state-level profitability.
The Analytics Project Lead partners with stakeholders to design and deliver high-impact data, automation, and AI-driven solutions for financial services. This role involves prototyping web-based analytics tools and managing a pipeline of solution opportunities to improve business processes.
Drive sales growth for bracing and support products by making presentations to medical professionals in hospitals and private clinics. Develop strategic solutions and maintain relationships with clinical decision makers to expand market share within the assigned territory.
Account Specialist - Change of Payee and Discharge
Public Consulting Group
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Full Time
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4 Weeks Ago
Public Consulting Group
Support youth transitioning from foster care by helping them understand and manage federal benefit programs. Provide compassionate customer service and guidance on the representative payee process while tracking caseloads and timelines.
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Lead the end-to-end design and technical implementation of data and identity solutions across online and offline ecosystems. Provide technical oversight, client consulting, and integration support for third-party ad tech and first-party data sources.
The role focuses on translating business questions into accurate metrics and analyses to support monitoring, experimentation, and automation for the Loan Servicing team. Responsibilities include writing clean SQL, implementing test and control logic, and collaborating with stakeholders to ensure analytical alignment.
Serve as an instructor for noncredit workforce training and professional development workshops. Collaborate with program managers on curriculum, logistics, and learning outcomes.
Channel/Distributor Manager
Thermo Fisher Scientific
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Full Time
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4 Weeks Ago
Thermo Fisher Scientific
Develop and execute comprehensive channel strategies to expand market presence across pharmaceutical, biotechnology, and industrial segments. Optimize the channel network by building partner capabilities and delivering innovative clinical diagnostic solutions.
Lead the technical administration and architecture of the NICE CXone platform, including Studio scripting and IVR logic. Drive the implementation of Agentic AI solutions and automated support agents to enhance the customer service experience.
Drive new business growth by identifying and closing enterprise customers within the Midwest territory. Manage the full sales cycle and develop long-term strategic partnerships using a consultative, value-based approach.
The Instructional Technologist supports faculty in utilizing instructional technologies and manages the Blackboard learning management system. They are responsible for the analysis, design, and implementation of quality instruction across various modalities through training and technical guidance.
Manage an assigned caseload of high-stakes silica and toxic tort litigation for national and Fortune 500 clients. Responsibilities include drafting pleadings, conducting legal research, taking depositions, and collaborating with trial attorneys on case strategy.
Senior Manager, Technology - Data & AI Programs
VSP Vision Care
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Full Time
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4 Weeks Ago
VSP Vision Care
Manage technical functional areas and lines of business to drive operations and change-the-business initiatives across Data and AI programs. Provide strategic direction, manage technical impediments, and ensure the cohesive implementation of infrastructure and application systems.
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Create and optimize educational and editorial content for AI search and organic discovery across the Learning Center and product pages. Maintain content freshness and collaborate with cross-functional teams to strengthen the brand's authority in the personal finance space.
Develop and implement public policy strategies to enable a modern real estate and financial services experience for consumers. Lead policy analysis and manage relationships with external regulatory and industry stakeholders while overseeing a team of four direct reports.
Set the technical direction and architecture roadmap for agentic data foundations, including memory and AI workflows. Lead cross-organizational initiatives to ship scalable, high-availability agentic systems while mentoring senior technical talent.
The Client Strategist bridges the gap between Sales, Professional Services, and Product teams to develop scalable processes and Statements of Work. They are responsible for translating complex customer requirements into actionable service solutions to ensure profitable growth and customer success.
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