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Lead and manage the strategic, operational, and financial delivery of site activation activities across assigned studies and regions. Collaborate with internal and external stakeholders to ensure efficient study start-up, regulatory compliance, and timely patient enrollment.
The eCOA UAT Lead is responsible for approving eCOA system designs and creating comprehensive testing plans and scripts. They also identify delivery risks and represent the eCOA Solutions team in meetings with internal stakeholders and sponsors.
The Informed Consent Specialist II manages informed consent activities across clinical studies, ensuring all participant-facing documents are compliant and aligned with regulatory requirements. They collaborate with cross-functional teams to oversee document workflows, ethics committee submissions, and process improvement initiatives.
Manage day-to-day clinical trial operations, ensuring adherence to timelines, quality standards, and vendor budgets. Collaborate with cross-functional teams to implement protocols and maintain strong relationships with global stakeholders.
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Coordinate global artwork creation and modification projects from initial brief through to final approval while ensuring regulatory and strategic alignment. Act as a central point of contact for cross-functional teams including Regulatory, Marketing, R&D, and Graphic Design to ensure project timelines and quality standards are met.
Provide professional customer assistance via chat regarding product information and lifecycle inquiries. Analyze customer issues to provide clear, accurate, and timely solutions while maintaining high service quality.
You will be responsible for reconciling customer payments against invoices across SMB and Enterprise accounts to ensure all financial records are accurate. Additionally, you will investigate discrepancies, manage collections, and leverage AI tools to streamline manual billing workflows.
The role involves managing a portfolio of complex global clinical studies while acting as the primary liaison between clients, CROs, and internal teams. You will be responsible for overseeing project deliverables, managing budgets and risks, and ensuring seamless study execution through effective stakeholder communication.
The Senior Site Specialist will manage operational activities for investigator sites across the Benelux region, including site start-up, maintenance, and regulatory documentation. They will act as a primary liaison for site staff and provide mentorship to junior team members to ensure efficient study execution.
The manager will oversee a team to deliver high-quality feasibility assessments for clinical trials while managing project budgets and timelines. They are responsible for resource allocation, staff development, and ensuring cross-functional collaboration across global teams.
Manage hotel, flight, and car rental bookings while coordinating payments and verifying invoices with providers. Provide support to the Trip Planner team and troubleshoot issues to ensure a seamless client experience.
The Regional Study Coordinator manages day-to-day clinical trial activities at a regional level, acting as a liaison between global study managers and internal departments. They are responsible for monitoring study issues, resolving logistical delays, and ensuring laboratory database accuracy.
Manages complex translation project lifecycles, including planning, scheduling, and risk management. Facilitates communication between project teams and clients while ensuring financial and administrative processes are completed.
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The role involves owning the end-to-end incident lifecycle for global connectivity services and acting as an Incident Commander for major network disruptions. Additionally, the manager will lead and mentor a team of 5-10 engineers while driving root cause analysis and operational performance improvements.
You will lead and execute core 0-to-1 initiatives within the supply chain domain, translating strategic vision into actionable roadmaps. Additionally, you will architect scalable solutions to drive rapid implementation from prototype to production.
The Associate Director will provide senior-level statistical oversight for clinical programs, ensuring scientific rigor and quality across study deliverables. They will also mentor biostatistical staff and serve as a trusted advisor to biotech and biopharma clients throughout the clinical development lifecycle.
The Implementation Consultant will manage end-to-end implementation projects and deliver remote training sessions to customers. They will also collaborate with internal teams to ensure effective system workflows and provide support during the go-live phase.
Lead and mentor a team of QA engineers while defining the team's roadmap, OKRs, and quality processes. Partner with engineering teams to integrate testing earlier in the development lifecycle and drive improvements in test automation and code health.
The NOC Supervisor acts as the primary point of escalation for operational issues and ensures shift operations are executed according to defined SLAs. They are responsible for managing shift schedules, tracking open incidents, and handling system access requests for NOC engineers.
The Study Manager is responsible for the end-to-end delivery, governance, and performance of site engagement activities across assigned clinical trials. They lead cross-functional coordination, analyze site performance data, and serve as the primary point of contact for sponsors and clinical teams.
The Assistant Clinical Research Associate provides logistical and administrative support for clinical trial site management and remote monitoring activities. They ensure compliance with SOPs and regulatory guidelines while assisting with site preparedness, document collection, and data reconciliation.
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The Qualified Person for Pharmacovigilance acts as the EU/UK QPPV for selected clients, ensuring compliance with EU Directive 2001/83/EC and associated regulatory guidance. They also contribute to scientific safety services, manage budgets, and promote QPPV services to potential clients.
The Ad Creative Producer will manage the end-to-end production of high-quality ad creatives for Meta, Snapchat, and Google while collaborating with teams to optimize performance. They are responsible for ideation, project management, and analyzing campaign data to drive customer acquisition.
The AdOps Specialist is responsible for implementing and optimizing ad setups on client websites to maximize revenue. They must identify and resolve technical issues while ensuring data accuracy and providing comprehensive reporting to clients.
The Quality Analyst evaluates customer transactions to ensure adherence to processes and guidelines while maintaining high levels of customer experience. They are responsible for documenting findings, attending calibration sessions, and identifying trends to suggest performance improvements.
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