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The Technical Product Manager owns the product roadmap for JLV, focusing on customer alignment, feature prioritization, and business value delivery. They translate cross-functional requirements into executable epics and ensure alignment with VA strategic modernization goals.
Diagnose and solve complex technical problems for customers while performing deep root cause analysis and documenting solutions. Collaborate with engineering and product teams to implement system improvements and provide on-call support and mentorship to junior engineers.
Lead a small team of developers as a player-coach, splitting time between hands-on .NET engineering and people management. Drive the adoption of agentic AI tooling and oversee the delivery of complex product integrations with global corporate registries.
The developer will design, develop, and deploy scalable software systems using Java and JavaScript within the SDLC. Responsibilities include managing CI/CD pipelines, optimizing application servers, and mentoring other engineers.
The Product Designer will create wireframes, prototypes, and high-fidelity designs for new and existing SaaS products. They will collaborate with product and engineering teams to maintain design systems and ensure a consistent user experience across web and mobile platforms.
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Manage the full employee lifecycle by coordinating onboarding, offboarding, and maintaining accurate data within the HCM system. Serve as the primary point of contact for global People Operations inquiries via a ticketing system to ensure high-quality employee support.
The role focuses on delivering a seamless employee experience by managing the full employee lifecycle, including onboarding, offboarding, and HCM data integrity. It serves as the primary point of contact for People Operations inquiries and provides tier 1 support via ticketing systems.
Serve as the senior technical leader and highest escalation point for cloud operations, managing complex incidents across Azure, networking, and security. Provide mentorship to L1/L2 engineers and drive operational maturity through process improvements and automation.
Design, build, and optimize advanced reports and dashboards using eazyBI for a complex software platform. Collaborate with the team to develop custom MDX formulas and provide knowledge transfer to the internal team.
The Product Manager will refine product ideas into acceptance criteria and define the feature roadmap in collaboration with leadership. They are responsible for owning a core product area end-to-end, including creating wireframes and analyzing usage data to drive adoption.
The Head of Finance will plan and manage all financial activities, including budgeting, cash flow, and sponsorship management. They will develop financial policies and provide strategic leadership to the organization's management team.
The Brand Marketing Lead oversees a team of marketers to execute social and program marketing initiatives. They are responsible for developing brand campaigns, maintaining the brand voice, and documenting marketing processes.
Oversee the entire life-cycle of the internship program, from hiring and onboarding to offboarding. Develop engagement programs and serve as the primary subject matter expert for all intern-related inquiries.
Design and build backend automation modules using Google Apps Script and integrate various Google Workspace APIs. Develop reliable workflows and data pipelines while collaborating with stakeholders in an agile environment.
Provide L1 and L2 technical support for external B2B clients, managing incidents and service requests via Jira Service Management. Ensure adherence to SLAs while collaborating with cross-functional teams to maintain seamless IT operations.
Lead the end-to-end product management of an enterprise AI-powered IT help experience integrated into Slack. Focus on optimizing AI agent workflows, tuning prompts, and coordinating with engineering and support operations to scale automated technical resolutions.
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Manage the delivery and lifecycle of biometric reader products within the Physical Access Control Solutions business. This includes defining product requirements, managing feature backlogs, and collaborating with cross-functional teams to ensure successful product enhancements.
Execute end-to-end manual and automated testing across web and mobile platforms to ensure product quality. Collaborate with cross-functional teams to validate requirements, report defects, and maintain comprehensive test suites.
Responsible for converting UX flows and wireframes into high-fidelity, responsive, and accessible interfaces for digital banking products. This includes maintaining the design system, creating interactive prototypes in Figma, and performing handoffs to the development team.
Responsible for converting UX flows and wireframes into high-fidelity, responsive, and accessible interfaces for digital banking products. This includes maintaining the design system, creating interactive prototypes in Figma, and performing handoffs to the development team.
Responsible for converting wireframes into high-fidelity, responsive, and accessible interfaces for digital banking products. This includes maintaining the design system, creating interactive prototypes in Figma, and performing handoffs to the development team.
Lead cross-functional teams to manage new program integrations and ongoing support for healthcare customers. Oversee project planning, execution, and onboarding while maintaining strong customer relationships and reporting progress to stakeholders.
The role involves monitoring and troubleshooting a global fleet of autonomous robots to ensure optimal performance and reliability. It serves as a primary technical liaison between customers, OEMs, and internal engineering teams to resolve complex issues and influence product development.
Manage the Service Desk and call center operations, overseeing staffing, training, and performance across Freshdesk and Jira Service Management platforms. Ensure consistent achievement of SLA metrics and lead continuous process improvement initiatives to enhance user experience.
Provide advanced L2/L3 technical support for corporate Java applications to ensure operational continuity. Analyze and resolve complex software incidents while collaborating with development teams and managing tickets via Jira.
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Drive the evolution of an AI-powered internal IT help experience delivered via Slack and chat-based workflows. Own the product roadmap, requirements, and success metrics while partnering with engineering and support operations for rapid iteration.
Lead the development of complex internal and client-facing BI solutions and dashboards to drive data-powered insights. Collaborate with stakeholders to define KPIs, create BI roadmaps, and communicate findings to executive leadership.
Manage the end-to-end lifecycle of customer support tickets, from initial triage and routing to resolution validation and closure. Coordinate cross-functional teams to resolve incidents while serving as the primary communication point for global customers.
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