Customer Support Representative

Customer Support Representative

The Customer Support Representative acts as a liaison between carriers, contractors, and policyholders to manage insurance claims and resolve emerging issues. They are responsible for ensuring contractor compliance, handling incoming inquiries, and providing technical support for company software.

Customer Support Representative

The Customer Support Representative will manage customer inquiries regarding orders, shipping, billing, and product information primarily via email. They are responsible for documenting interactions in the ticketing system and escalating complex issues to the appropriate technical support teams.

Customer Support Representative

The Order Fulfillment Representative manages the end-to-end order cycle, including processing sales, coordinating logistics, and maintaining accurate records in the ERP system. They serve as the primary point of contact for customers, ensuring timely delivery, resolving shipment discrepancies, and providing ongoing support for repairs and inquiries.

Customer Support Representative

The Customer Support Specialist provides high-quality support by resolving inquiries and maintaining expert knowledge of BillReview IQ software. They are responsible for tracking customer issues, documenting software defects, and ensuring timely resolution while fostering strong user relationships.

Customer Support Representative

The representative will manage customer inquiries via email and messaging platforms while maintaining accurate client records. They are responsible for coordinating schedules, providing updates, and ensuring all client requests are followed through to completion.

Customer Support Representative

The representative will act as the primary point of contact for retail and wholesale customers, managing inquiries via email, chat, and phone. They are also responsible for processing e-commerce orders, handling returns, and assisting the sales and logistics teams with account updates.

Customer Support Representative

Provide technical support and troubleshooting for brokerage customers using the Back Office product via email, phone, and chat. Manage case workloads, resolve software challenges, and collaborate with peers to improve the customer experience.

Customer Support Representative

Provide omni-channel technical support to marina operators and boaters to resolve software and payment issues. Collaborate with Product and Engineering teams to surface actionable insights and improve the product roadmap.

Customer Support Representative

Respond to client inquiries across multiple channels to help borrowers navigate education assistance and loan forgiveness programs. Document all interactions in the CRM and collaborate with teams to improve operational workflows.

Customer Support Representative

Manage the customer support inbox by triaging tickets and communicating resolutions in plain language. Investigate technical bugs end-to-end, reproducing issues and coordinating with engineering for code fixes.

Customer Support Representative 17 applicants

The Customer Support Representative will own inbound support, quickly responding to user issues, solving problems clearly, and ensuring customers receive the right outcome fast. Responsibilities include handling various inquiries, identifying bugs or opportunities, and constantly seeking ways to make support faster and more scalable.

Customer Support Representative – Travel & Accommodations

Guide clients through hotel and accommodation options while providing friendly, professional customer support. Assist with booking confirmations, maintain organized notes, and attend virtual training sessions.

Seasonal Sales & Customer Support Representative - Opening

The representative will assist customers and members by taking inbound phone calls to provide guidance and resolve issues. They are responsible for using critical thinking and online research to find positive solutions while maintaining a high level of service.

Seasonal Sales & Customer Support Representative - Closing

The representative will assist customers and members by taking inbound phone calls and providing product guidance. They are responsible for resolving customer issues using effective problem-solving and de-escalation techniques.

Customer Support Representative - Healthcare Technology (Veterans Focus)

Respond to customer product inquiries and malfunctions via telephone and chat while documenting interactions and troubleshooting steps. Collaborate with team members and escalate complex technical issues to ensure continuity of care for veterans and clinicians.

Customer Support Representative 🤖⚙️ - LATAM - Remote

You will manage support tickets from travelers and park operators via chat, email, and phone while following established triage and escalation playbooks. Additionally, you will utilize AI tools to draft responses, maintain accurate documentation, and ensure resolution targets are met.

B2B Customer Support Representative

The representative will handle customer requests and feedback via phone, email, and chat using Salesforce to provide technical assistance. They will also collaborate with internal teams to stay updated on product knowledge and escalate complex issues to the Tier 2 team.

Customer Support Representative - 26256

Provide front-line support for software applications by diagnosing and troubleshooting user issues via phone, email, or screen share. Maintain accurate documentation of customer requests and educate users to ensure they maximize the value of the product suite.

Remote Customer Support Representative

Assist clients with coordinating reservations for lodging, activities, transportation, and events. Manage updates, confirm reservation options, and maintain organized records.

Customer Support Representative - Resware

Provide timely customer support by identifying issues, recommending solutions, and offering workarounds for operational problems. Assist with software testing, troubleshooting, and providing focused training to customers on recommended software usage.

Bilingual Customer Support Representative

The representative will manage merchant relationships through inbound and outbound contact while assisting with lease or loan application processing. They are responsible for providing accurate account information and conducting back-office processes to ensure a high-quality merchant experience.

Remote Customer Support Representative – Entry Level | Work From Home | Weekly Pay

The representative will conduct virtual appointments to explain benefits, answer client questions, and assist with enrollment applications. They are also responsible for maintaining accurate client records and providing ongoing policy support.

WFH Customer Support Representative – Entry Level

Connect with clients through scheduled phone and Zoom appointments to explain benefit options and assist with enrollment. Maintain accurate client records and provide ongoing professional support for existing policies.

(WFH) Customer Support Representative - Entry Level

You will assist clients by providing information about benefits, answering questions, and ensuring families receive necessary guidance. Additionally, you will manage client records, schedule appointments, and maintain professional communication via phone and Zoom.

Customer Support Representative - MN

Serve as the primary point of contact for customers via email, phone, and live chat to resolve inquiries and issues. Maintain accurate support documentation and collect customer feedback to improve internal processes.

Customer Support Representative – Phone Support

You will handle inbound interactions for major brands, assisting customers with questions, service requests, and product support. You are expected to use guided systems to deliver high-quality care while maintaining accuracy and brand alignment.

Call Center Representative – Customer Support

Handle inbound interactions for major brands to assist customers with inquiries, service requests, and product support. Maintain high-quality care, accuracy, and brand alignment while utilizing guided systems.

ONLINE Customer Support Representative

You will connect with clients virtually to explain benefit options and guide them through the enrollment process. Additionally, you will maintain accurate client records and participate in ongoing professional development.

Seasonal Customer Support Representative I

Provide exceptional customer service through phone, live chat, and email regarding accounting, payroll, and tax inquiries. Act as a liaison between customers and internal teams to support product development and maintain accurate interaction documentation.