67 Customer Support Representative jobs in United States available for remote work from home. Apply for positions such as Customer Support Representative, Customer Support Representative, Customer Support Representative and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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Assist customers with membership inquiries, account updates, and service requests while following scripts to manage cancellations. Maintain accurate account records and navigate multiple CRM systems to resolve customer issues.
Assist customers with membership inquiries, account updates, and cancellations while utilizing CRM systems to maintain accurate records. Follow approved scripts to present retention offers and manage service requests effectively.
Assist customers with membership inquiries, account updates, and cancellations while utilizing CRM systems to manage records. Follow client scripts to present retention offers and resolve service concerns effectively.
You will assist customers with health insurance inquiries via phone, chat, and email while documenting interactions in support software. Your goal is to resolve administrative and billing questions while providing a high-quality, supportive experience for small business owners.
The Customer Support Representative will respond to customer inquiries, troubleshoot technical issues, and document interactions. They will also collaborate with internal teams to resolve complex problems and improve the overall customer experience.
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The Customer Support Representative will respond to client inquiries across multiple channels and resolve non-technical issues using approved workflows. They are responsible for accurately documenting interactions in the CRM and collaborating with the team to address complex cases.
Manage incoming support requests via multiple channels and coordinate with internal stakeholders to resolve hardware and network issues. Proactively address customer challenges and maintain strong relationships to ensure a world-class customer experience.
You will provide friendly and knowledgeable support to customers via phone, email, and chat while troubleshooting product issues. Additionally, you will collaborate with internal teams to surface feedback and help customers succeed with the platform.
The Accounting Manager will oversee daily accounts receivable and payable operations while managing monthly, quarterly, and annual financial reporting. They will also partner with leadership on budgeting and forecasting while optimizing the use of ERP and FP&A systems.
You will be responsible for triaging, tagging, and routing incoming support tickets while providing warm, accurate, and timely responses to customers. Additionally, you will collaborate with product and engineering teams by flagging issues and providing feedback to improve the overall support experience.
The Order Fulfillment Representative manages the end-to-end order cycle, including processing sales, coordinating logistics, and maintaining accurate records in the ERP system. They serve as the primary point of contact for customers, ensuring timely delivery, resolving shipment discrepancies, and providing ongoing support for repairs and inquiries.
The Customer Support Specialist provides high-quality support by resolving inquiries and maintaining expert knowledge of BillReview IQ software. They are responsible for tracking customer issues, documenting software defects, and ensuring timely resolution while fostering strong user relationships.
The representative will act as the primary point of contact for retail and wholesale customers, managing inquiries via email, chat, and phone. They are also responsible for processing e-commerce orders, handling returns, and assisting the sales and logistics teams with account updates.
Manage the customer support inbox by triaging tickets and communicating resolutions in plain language. Investigate technical bugs end-to-end, reproducing issues and coordinating with engineering for code fixes.
The Customer Support Representative will own inbound support, quickly responding to user issues, solving problems clearly, and ensuring customers receive the right outcome fast. Responsibilities include handling various inquiries, identifying bugs or opportunities, and constantly seeking ways to make support faster and more scalable.
Assist clients by providing information about benefits, answering questions, and guiding families through coverage options. Maintain accurate client records and conduct professional communication via phone and Zoom appointments.
Handle inbound interactions for major brands to assist customers with questions, service requests, and product support. Maintain high-quality customer care while ensuring accuracy and brand alignment through guided systems.
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You will handle inbound interactions for major brands, assisting customers with questions, service requests, and product support. You are expected to use guided systems to deliver high-quality care while maintaining brand alignment and accuracy.
The Tier-2 Customer Support Representative manages complex escalated inquiries across phone, chat, and email while ensuring regulatory compliance. They are responsible for troubleshooting product issues, handling payment-related questions, and performing initial fraud and risk assessments.
Plan and book cruise itineraries including accommodations and transportation while providing detailed information to clients. Manage customer inquiries, process payments, and maintain strong relationships with cruise lines and suppliers.
The representative will respond to customer inquiries and provide accurate information through phone and other communication channels. They are also responsible for troubleshooting issues, processing requests, and maintaining accurate documentation while navigating multiple systems.
The representative will provide customer assistance through phone and other channels while troubleshooting issues and processing requests. They are responsible for maintaining accurate documentation and navigating multiple systems to ensure quality service.
The representative will respond to customer inquiries via phone, email, and chat while troubleshooting issues to ensure satisfaction. They will also maintain accurate records of interactions and act as a liaison between customers and internal departments.
The representative will handle customer inquiries via phone, email, and chat while providing accurate product information. They are also responsible for troubleshooting issues and maintaining detailed records of all customer interactions.
Serve as the primary point of contact for customer support via email, phone, and live chat to resolve inquiries and issues. Maintain accurate support documentation and collect customer feedback to improve internal processes.
The representative will respond to client inquiries via phone, email, and online channels to provide travel guidance and support. They are responsible for maintaining accurate documentation in company systems while adhering to service standards.
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The representative will assist customers and members by taking inbound phone calls to provide guidance and product knowledge. They will use critical thinking and online research to resolve customer issues while maintaining a high standard of service.
Respond to customer inquiries via email and online platforms while assisting with bookings and service navigation. Maintain accurate records of client interactions and stay updated on service offerings.
The representative will respond to user inquiries on mobile and desktop platforms while tracking issues to identify trends and system improvements. They will also contribute to standard operating procedures to enhance team efficiency and ensure high-quality service resolution.
The representative will handle inbound customer service calls to provide product guidance and resolve issues effectively. They are responsible for maintaining high-quality service standards while utilizing internal software systems to assist members.
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