Remote Customer Support Representative Jobs in United States (31)

Bilingual Remote Customer Support Representative - San Antonio, TX

Customer Support Representative

The Customer Support Representative answers customer inquiries, resolves service difficulties, and provides information on company policies. They are responsible for escalating complex issues to management while ensuring high-quality service for all customers.

B2B Customer Support Representative

The B2B Customer Support Representative manages incoming technical inquiries via phone, email, and chat while hosting live onboarding and training sessions for enterprise clients. They are responsible for troubleshooting platform issues, maintaining ticket queues, and collaborating with internal teams to ensure high resolution rates.

Customer Support Representative

Handle inbound First Notice of Loss calls while following carrier-specific scripts and compliance standards. Accurately document claim information and policy details in Salesforce in real time.

Customer Support Representative

The Customer Support Representative manages high-volume customer inquiries via phone, email, and live chat while maintaining performance metrics. They also contribute to departmental reporting, strategic planning, and the optimization of helpdesk and telephony systems.

Customer Support Representative (Tier I/II)

Provide high-quality technical support and ticket resolution while collaborating across teams to improve support efficiency and scalability. Manage documentation, knowledge base content, and process improvements to enhance customer satisfaction and self-service adoption.

Customer Support Representative

The Customer Support Representative will manage incoming support requests via multiple channels and coordinate with internal teams to resolve hardware and network issues. They are responsible for maintaining strong customer relationships and ensuring timely, long-term solutions for technical challenges.

Remote Customer Support Representative

The representative will serve as the primary point of contact for customers, resolving inquiries and providing product information across multiple channels. They are also responsible for processing orders, maintaining accurate records, and collaborating with internal teams to ensure customer satisfaction.

Spanish-speaking Customer Support Representative | Remote, Portugal

Provide customer support for a global entertainment streaming platform by assisting with account management, billing, and technical troubleshooting. Ensure timely resolution of issues and escalate complex problems to the appropriate teams.

Remote Customer Support Representative

The Customer Support Representative will handle inbound inquiries via phone and email while maintaining accurate records in the CRM system. They are responsible for guiding clients through service options and escalating complex cases to the appropriate departments.

Customer Support Representative - United States 13 applicants

You will act as the primary point of contact for wellness partners, managing inbound support inquiries across chat, email, and Zoom. You are responsible for resolving operational issues, advocating for product improvements, and ensuring a high-quality customer experience.

Customer Support Representative – Phone Support

Handle inbound interactions for major brands to assist customers with inquiries, service requests, and product support. Maintain high-quality customer care while ensuring accuracy and brand alignment through guided systems.

Spanish speaking customer support Representative- Real Estate/Property management (Remote)

The role involves overseeing daily operations of residential and commercial properties, including lease management, maintenance coordination, and financial budgeting. You will also be responsible for tenant relations, property inspections, and maximizing asset value through strategic performance.

Customer Support Representative – Travel & Accommodations

Guide clients through hotel and accommodation options while providing friendly, professional customer support. Assist with booking confirmations, maintain organized records, and participate in virtual training sessions.

Travel Customer Support Representative

Plan and book cruise itineraries including accommodations, excursions, and transportation for clients. Manage customer inquiries, process payments, and maintain relationships with cruise lines and suppliers.

Remote Travel Customer Support Representative

Plan and book cruise itineraries, including accommodations, excursions, and transportation for clients. Manage customer inquiries, process payments, and maintain strong relationships with cruise lines and suppliers.

Technical Customer Support Representative

The Technical Customer Support Representative will serve as the primary point of contact for users, resolving technical issues and troubleshooting bugs via email and video calls. They will also manage backend database permissions and collaborate with engineering teams to translate user feedback into scalable product solutions.

Customer Support Representative 15 applicants

You will manage inbound support queues across multiple channels and build a comprehensive customer-facing knowledge base. Additionally, you will act as a customer advocate by gathering feedback and collaborating with cross-functional teams to improve product scalability.

Customer Support Representative

The representative will manage customer inquiries via email and messaging platforms while maintaining accurate client records. They are responsible for coordinating schedules, providing status updates, and ensuring all client requests are followed through to completion.

Customer Support Representative - MN

Serve as the primary point of contact for customers via email, phone, and live chat to resolve inquiries and issues. Maintain accurate support documentation and collect customer feedback to drive internal improvements.

Customer Support Representative

You will assist customers with health insurance inquiries via phone, chat, and email while documenting interactions in support software. Your goal is to resolve administrative and billing questions while providing a high-quality, supportive experience for small business owners.

Customer Support Representative - Tier 2 21 applicants

The Tier-2 Customer Support Representative manages complex escalated inquiries across phone, chat, and email while ensuring regulatory compliance. They are responsible for troubleshooting product issues, handling payment-related questions, and performing initial fraud and risk assessments.

Customer Support Representative – Travel

The representative will respond to client inquiries via phone, email, and online channels to provide travel guidance and support. They are responsible for maintaining accurate documentation in company systems while adhering to service standards.

Remote Customer Support Representative

Respond to customer inquiries via email and online platforms while assisting with bookings and service navigation. Maintain accurate records of client interactions and stay updated on service offerings.

Customer Support Representative

The Accounting Manager will oversee daily accounts receivable and payable operations while managing monthly, quarterly, and annual financial reporting. They will also partner with leadership on budgeting and forecasting while optimizing the use of ERP and FP&A systems.

Customer Support Representative 🤖⚙️ - LATAM - Remote 23 applicants

You will manage support tickets from travelers and park operators via chat, email, and phone while following established triage and escalation playbooks. Additionally, you will utilize AI tools to draft responses, maintain accurate documentation, and ensure resolution targets are met.

Remote Customer Support Representative

Assist clients with coordinating reservations for lodging, activities, transportation, and events. Manage updates, confirm reservation options, and maintain organized records.

Customer Support Representative 14 applicants

The Order Fulfillment Representative manages the end-to-end order cycle, including processing sales, coordinating logistics, and maintaining accurate records in the ERP system. They serve as the primary point of contact for customers, ensuring timely delivery, resolving shipment discrepancies, and providing ongoing support for repairs and inquiries.

Part-Time Bilingual Customer Support Representative

The role involves communicating with employees in English and Spanish to explain and verify dependent eligibility documentation for health plans. Responsibilities include reviewing submitted documents, updating records, and handling confidential information securely.

Customer Support Representative 15 applicants

Manage and resolve customer inquiries via live chat and ticketing systems for the Spanish-speaking market. Collaborate with internal teams to troubleshoot complex issues and improve service workflows.