Remote Customer Success Director Jobs

78 Customer Success Director jobs available for remote work from home. Apply for positions such as Customer Success Director – SafetySmart Platform Solutions, Senior Director, Customer Success, Senior Director - Customer Success, Auto Adjacent Solutions and more! Discover the best work-from-home or hybrid, full- and part-time jobs.

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Remote Customer Success Director Jobs (78)

Search = Customer Success Director

Customer Success Director – SafetySmart Platform Solutions

SoundThinking, Inc. · Full Time · 8 Weeks Ago
SoundThinking, Inc.
🌎 United States ⭐ 5-10 yrs exp 💼 Sales Customer Success Director
The Customer Success Director manages a portfolio of public safety accounts to drive product adoption, ensure contract renewals, and maximize customer value. They serve as a strategic advisor to law enforcement and city officials, translating technology performance into measurable public safety impacts.
Syndigo is hiring for remote Senior Director, Customer Success

Senior Director, Customer Success

Syndigo · Full Time · 9 Weeks Ago
Syndigo
🌎 Germany, United Kingdom ⭐ 10+ yrs exp 💼 Sales
Accountable for customer retention, expansion, and advocacy across the Brands portfolio to drive GRR and NRR. Leads and develops Customer Success Managers while managing executive-level relationships and cross-functional partnerships.

Senior Director - Customer Success, Auto Adjacent Solutions

J.D. Power · Full Time · 12 Weeks Ago
J.D. Power
🌎 Canada, United States ⭐ 10+ yrs exp 💼 Sales
Lead a customer success team to maximize customer value, retention, and growth within a specific industry vertical. Responsible for overseeing renewals performance, coaching team members, and partnering cross-functionally to drive revenue outcomes.

Sr Director Customer Success

Revionics, an Aptos Company · Full Time · 17 Weeks Ago
Revionics, an Aptos Company
🌎 United States ⭐ 10+ yrs exp 💼 Sales
This strategic leader is responsible for driving customer value, portfolio retention, and long-term growth across enterprise retail customers by leading and coaching a team of Customer Success Directors, Managers, and Price Strategists. The role involves owning renewal strategy, regional Customer Success strategy alignment, and partnering with Sales and Executive Leadership to ensure successful adoption and expansion of AI-driven pricing solutions.
First Advantage is hiring for remote Customer Success Director, Transportation Vertical (US Remote)

Customer Success Director, Transportation Vertical (US Remote)

First Advantage · Full Time · 20 Weeks Ago
First Advantage
🌎 United States 💵 $90000 - $110K per year ⭐ 10+ yrs exp 💼 Sales Customer Success Director
This consultative sales and enterprise account management position focuses on growing revenue within strategic accounts in the Transportation Vertical by developing strategic account plans and ensuring the penetration of First Advantage solutions. Responsibilities include coordinating with clients and internal teams to maintain service levels, tracking revenue trends, and delivering quarterly and annual client business reviews.

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Director, Customer Success - SEA (Remote) 17 APPLICANTS

Osmos.ai · · 22 Weeks Ago
Osmos.ai
🌎 Malaysia, Singapore ⭐ 5-10 yrs exp 💼 Sales
The Director of Customer Success will act as the trusted partner for clients, managing complex enterprise relationships from contract through renewal, while driving adoption, upsell, and retention within the South East Asia market. This role owns a quota tied to customer growth and retention and requires regular Quarterly Business Reviews (QBRs) to showcase ROI and identify expansion opportunities.
First Advantage is hiring for remote Customer Success Director (Transportation Vertical)

Customer Success Director (Transportation Vertical)

First Advantage · Full Time · 23 Weeks Ago
First Advantage
🌎 United States 💵 $90000 - $110K per year ⭐ 10+ yrs exp 💼 Sales Customer Success Director
This role involves consultative sales and enterprise account management within the Transportation Vertical, focusing on growing revenue in strategic accounts through the sale of First Advantage solutions. Responsibilities include developing strategic account plans, maintaining existing revenue, coordinating service levels with various departments, and preparing client business reviews.
Elsevier is hiring for remote Director of Customer Success

Director of Customer Success

Elsevier · Full Time · Yesterday
Elsevier
🌎 United States 💵 $86600 - $144K per year ⭐ 5-10 yrs exp 💼 Sales
The Director of Customer Success serves as a strategic partner to C-suite stakeholders at health systems and payers to drive adoption and value realization of the Mytonomy Cloud. They are responsible for orchestrating cross-functional teams to ensure customer success, identifying expansion opportunities, and measuring clinical and operational outcomes.
RELX is hiring for remote Director of Customer Success

Director of Customer Success

RELX · Full Time · Yesterday
RELX
🌎 United States 💵 $86600 - $144K per year ⭐ 5-10 yrs exp 💼 Sales
The Director of Customer Success serves as a strategic partner to C-suite stakeholders at health systems and payers to drive adoption and value realization of the Mytonomy Cloud. They are responsible for orchestrating cross-functional teams to ensure customer success, identifying expansion opportunities, and measuring clinical and operational outcomes.
Sophos is hiring for remote Director, Enterprise Customer Success

Director, Enterprise Customer Success

Sophos · Full Time · 1 Week Ago
Sophos
🌎 United States 💵 $146K - $244K per year ⭐ 10+ yrs exp 💼 Sales
The Director will drive strategic alignment, operational excellence, and process improvements to optimize the customer journey from onboarding to renewal. They will lead a team of Customer Success Managers to minimize churn and maximize recurring revenue through health scoring and expansion signals.
Instacart is hiring for remote Director of Customer Success

Director of Customer Success

Instacart · Full Time · 1 Week Ago
Instacart
🌎 United States 💵 $192K - $243K per year ⭐ 10+ yrs exp 💼 Sales
Lead the commercial Retailer Success organization to drive post-live growth, retention, and expansion across the enterprise software portfolio. Manage a team of senior managers and strategists to evolve customer success from reactive enablement into proactive business advisory for major retail clients.

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Associate Director, MedTech Customer Success

IQVIA · Full Time · 2 Weeks Ago
IQVIA
🌎 United States 💵 $86000 - $239K per year ⭐ 5-10 yrs exp 💼 Sales
Oversee the delivery, governance, and optimization of IQVIA information assets for key MedTech accounts to ensure contractual compliance. Drive customer satisfaction, retention, and incremental growth through proactive issue resolution and cross-functional partnership.
INNERGY is hiring for remote Director of Customer Success

Director of Customer Success

INNERGY · Full Time · 3 Weeks Ago
INNERGY
🌎 United States ⭐ 10+ yrs exp 💼 Sales
Lead and unify the post-sale customer experience across INNERGY ERP and Microvellum CAD/CAM to drive adoption and retention. Design and operationalize a scalable Customer Success operating system leveraging AI and automation to increase customer lifetime value.

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Director of Customer Success

Movn Health · Full Time · 3 Weeks Ago
Movn Health
🌎 United States 💵 $140K - $180K per year ⭐ 5-10 yrs exp 💼 Sales
The Director of Customer Success will manage the full post-sale lifecycle, focusing on growing referral volume and driving net revenue retention across healthcare partnerships. They will serve as a strategic link between clinical outcomes and business value, while identifying new sales opportunities and building a scalable success function.
Infinx is hiring for remote Director of Customer Success

Director of Customer Success

Infinx · Full Time · 3 Weeks Ago
Infinx
🌎 United States ⭐ 10+ yrs exp 💼 Sales
The Customer Success Director will manage the customer success experience and relationships with key enterprise accounts, overseeing onboarding, implementation, and expansion. They will collaborate with internal teams to maximize customer results and drive revenue objectives.
Newsela is hiring for remote Director, Scaled Customer Success (Remote, US)

Director, Scaled Customer Success (Remote, US)

Newsela · Full Time · 4 Weeks Ago
Newsela
🌎 United States 💵 $160K - $184K per year ⭐ 10+ yrs exp 💼 Sales
Define and lead the strategy for scaled customer segments, focusing on SMB and Schools to drive adoption and retention. Lead and coach frontline managers while optimizing the digital-touch coverage model and cross-functional partnerships.
Expert VA is hiring for remote Director of Customer Success & Insights

Director of Customer Success & Insights

Expert VA · Full Time · 4 Weeks Ago
Expert VA
🌎 Worldwide 💵 120K - 150K per month ⭐ 5-10 yrs exp 💼 Sales
Lead customer onboarding and implementation to ensure measurable value and long-term success. Transform customer feedback and operational insights into actionable recommendations to influence business decisions and product improvement.

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