Remote Customer Success Director Jobs

81 Customer Success Director jobs available for remote work from home. Apply for positions such as Director, Customer Success - West, Senior Director - Customer Success, Finance & Insurance, Senior Director - Customer Success, Auto Adjacent Solutions and more! Discover the best work-from-home or hybrid, full- and part-time jobs.

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Remote Customer Success Director Jobs (81)

Search = Customer Success Director
Sprinklr is hiring for remote Director, Customer Success - West

Director, Customer Success - West

Sprinklr · Full Time · 5 Weeks Ago
Sprinklr
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
Lead and scale the Customer Success organization for enterprise and strategic customers to drive adoption, retention, and value realization. Serve as an executive sponsor for high-value accounts and partner cross-functionally to optimize the customer experience.

Senior Director - Customer Success, Finance & Insurance

J.D. Power · Full Time · 5 Weeks Ago
J.D. Power
🌎 Canada, United States ⭐ 10+ yrs exp πŸ’Ό Sales
Lead a customer success team within the Finance and Insurance vertical to maximize customer value, retention, and growth. Oversee renewals performance, pipeline management, and the professional development of customer success managers.

Senior Director - Customer Success, Auto Adjacent Solutions

J.D. Power · Full Time · 5 Weeks Ago
J.D. Power
🌎 Canada, United States ⭐ 10+ yrs exp πŸ’Ό Sales
Lead a customer success team to maximize customer value, retention, and growth within a specific industry vertical. Responsible for overseeing renewals performance, coaching team members, and partnering cross-functionally to drive revenue outcomes.
CodeSignal is hiring for remote Sr. Director, Customer Success

Sr. Director, Customer Success

CodeSignal · Full Time · 6 Weeks Ago
CodeSignal
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
The Senior Director of Customer Success will lead the end-to-end post-sale customer journey, focusing on revenue retention, adoption, and expansion. They will manage cross-functional partnerships with Sales and Product teams to drive business outcomes and scale the customer success organization.
Kuali is hiring for remote Director, Customer Success Management

Director, Customer Success Management

Kuali · Full Time · 7 Weeks Ago
Kuali
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
The Director of Customer Success Management will lead and develop a team of CSMs while managing a portfolio of strategic accounts. They are responsible for owning GRR and NRR performance and building scalable systems for account engagement and health monitoring.

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Browzwear is hiring for remote Regional Director, Customer Success

Regional Director, Customer Success

Browzwear · Full Time · 7 Weeks Ago
Browzwear
🌎 United Kingdom ⭐ 10+ yrs exp πŸ’Ό Sales
The Regional Director will co-own the Customer Success strategy, driving renewals accountability and evolving the operating model across regions. They are responsible for leading cross-functional initiatives, managing executive-level stakeholder relationships, and developing future CS leadership talent.
Coupa Software, Inc. is hiring for remote Customer Success Director - 11417

Customer Success Director - 11417

Coupa Software, Inc. · Full Time · 8 Weeks Ago
Coupa Software, Inc.
🌎 Canada πŸ’΅ 150K - 170K per year ⭐ 10+ yrs exp πŸ’Ό Sales Customer Success Director
The Customer Success Director will lead a portfolio of Canadian financial services customers, acting as a primary advocate to drive mutual success plans and engagement strategies. They will architect high-level value plans and spearhead cross-functional initiatives to ensure solution adoption and solve systemic business challenges.

Director, Customer Success and Technical Solutions

COPE Health Solutions · Full Time · 9 Weeks Ago
COPE Health Solutions
🌎 United States πŸ’΅ $172K - $218K per year ⭐ 5-10 yrs exp πŸ’Ό Sales
The Director will bridge technical expertise and customer outcomes by supporting sales demonstrations and ensuring successful client implementation. They will also act as a strategic advisor to clients, managing relationships and driving the evolution of the SaaS platform to meet healthcare industry needs.
Rapid7 is hiring for remote Senior Director, Customer Success

Senior Director, Customer Success

Rapid7 · Full Time · 9 Weeks Ago
Rapid7
🌎 United States πŸ’΅ $189K - $256K per year ⭐ 10+ yrs exp πŸ’Ό Sales
The Senior Director of Customer Success will lead a team to drive retention, expansion, and product adoption across a diverse customer base. They will establish scalable operational processes and act as a strategic voice for the customer while managing high-level escalations.

Customer Success Director- Global

CooperCompanies · Full Time · 10 Weeks Ago
CooperCompanies
🌎 United States πŸ’΅ $120K - $180K per year ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Director
This role involves leading Customer Success efforts globally for CooperSurgical, likely focusing on their genomics and reproductive health offerings. The director will be responsible for ensuring customer satisfaction and effective utilization of technically complex products.

Sr Director Customer Success

Revionics, an Aptos Company · Full Time · 11 Weeks Ago
Revionics, an Aptos Company
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
This strategic leader is responsible for driving customer value, portfolio retention, and long-term growth across enterprise retail customers by leading and coaching a team of Customer Success Directors, Managers, and Price Strategists. The role involves owning renewal strategy, regional Customer Success strategy alignment, and partnering with Sales and Executive Leadership to ensure successful adoption and expansion of AI-driven pricing solutions.
First Advantage is hiring for remote Customer Success Director, HealthCare Vertical (US Remote)

Customer Success Director, HealthCare Vertical (US Remote)

First Advantage · Full Time · 11 Weeks Ago
First Advantage
🌎 United States πŸ’΅ $90000 - $110K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Director
This role involves consultative sales and large account management focused on growing revenue within strategic accounts by selling First Advantage products and solutions. Responsibilities include developing strategic account plans, ensuring revenue streams, coordinating service levels, and maintaining existing base revenue.
First Advantage is hiring for remote Customer Success Director, Gig Strategy & Operations (US Remote)

Customer Success Director, Gig Strategy & Operations (US Remote)

First Advantage · Full Time · 13 Weeks Ago
First Advantage
🌎 United States πŸ’΅ $90000 - $110K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Director
This senior role involves owning senior-level customer relationships and acting as a trusted advisor for large gig economy customers regarding user trust, safety, risk, and compliance strategy. The director partners with customers to influence safer program design, translates needs into product requirements, and guides them toward best-in-class risk outcomes using company solutions.
First Advantage is hiring for remote Customer Success Director, Transportation Vertical (US Remote)

Customer Success Director, Transportation Vertical (US Remote)

First Advantage · Full Time · 14 Weeks Ago
First Advantage
🌎 United States πŸ’΅ $90000 - $110K per year ⭐ 10+ yrs exp πŸ’Ό Sales Customer Success Director
This consultative sales and enterprise account management position focuses on growing revenue within strategic accounts in the Transportation Vertical by developing strategic account plans and ensuring the penetration of First Advantage solutions. Responsibilities include coordinating with clients and internal teams to maintain service levels, tracking revenue trends, and delivering quarterly and annual client business reviews.
First Advantage is hiring for remote Customer Success Director, Staffing Vertical  (US Remote)

Customer Success Director, Staffing Vertical (US Remote)

First Advantage · Full Time · 14 Weeks Ago
First Advantage
🌎 United States πŸ’΅ $90000 - $110K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Director
This role focuses on enterprise-level account management within the Staffing Vertical to grow revenue in strategic accounts through sales of First Advantage products and solutions. Responsibilities include developing strategic account plans, maintaining base revenue, coordinating service levels, and managing cross-functional resources to drive solution penetration.
First Advantage is hiring for remote Director, Customer Success, Staffing & BPO Verticals (US Remote)

Director, Customer Success, Staffing & BPO Verticals (US Remote)

First Advantage · Full Time · 14 Weeks Ago
First Advantage
🌎 United States πŸ’΅ $130K - $150K per year ⭐ 5-10 yrs exp πŸ’Ό Sales
The Director of Customer Success leads a high-performing organization focused on driving value realization, retention, and expansion across enterprise customers, owning the entire post-sales lifecycle from onboarding through renewal. This role involves building vertical strategy, ensuring operational excellence, and partnering cross-functionally to deliver exceptional customer outcomes and sustainable revenue growth.
First Advantage is hiring for remote Director, Customer Success  (Staffing & BPO)

Director, Customer Success (Staffing & BPO)

First Advantage · · 14 Weeks Ago
First Advantage
🌎 United States πŸ’΅ $130K - $150K per year ⭐ 5-10 yrs exp πŸ’Ό Sales
This executive leads a high-performing organization focused on driving value realization, retention, and expansion across customers by owning the end-to-end post-sales customer lifecycle. Responsibilities include defining and executing vertical CS strategy, building and mentoring the team, and owning renewal and net retention for the customer base.

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First Advantage is hiring for remote Director, Customer Success Director

Director, Customer Success Director

First Advantage · · 14 Weeks Ago
First Advantage
🌎 United States πŸ’΅ $130K - $150K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Director
This executive leads a high-performing organization focused on driving value realization, retention, and expansion across enterprise accounts by owning the end-to-end post-sales customer lifecycle. Responsibilities include defining vertical CS strategy, building and mentoring the team, establishing value frameworks with relevant KPIs, and owning renewals and net retention for the customer base.
First Advantage is hiring for remote Customer Success Director (Staffing Vertical)

Customer Success Director (Staffing Vertical)

First Advantage · · 14 Weeks Ago
First Advantage
🌎 United States πŸ’΅ $90000 - $110K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Director
This role involves managing enterprise-level accounts within the Staffing Vertical to grow revenue through the sale of First Advantage products and solutions via strategic account planning and resource deployment. Responsibilities include maintaining existing revenue, coordinating service levels with clients and operations, and preparing detailed client business reviews.

Director, Customer Success - SEA (Remote) 16 APPLICANTS

Osmos.ai · · 15 Weeks Ago
Osmos.ai
🌎 Malaysia, Singapore ⭐ 5-10 yrs exp πŸ’Ό Sales
The Director of Customer Success will act as the trusted partner for clients, managing complex enterprise relationships from contract through renewal, while driving adoption, upsell, and retention within the South East Asia market. This role owns a quota tied to customer growth and retention and requires regular Quarterly Business Reviews (QBRs) to showcase ROI and identify expansion opportunities.
First Advantage is hiring for remote Customer Success Director (Transportation Vertical)

Customer Success Director (Transportation Vertical)

First Advantage · Full Time · 16 Weeks Ago
First Advantage
🌎 United States πŸ’΅ $90000 - $110K per year ⭐ 10+ yrs exp πŸ’Ό Sales Customer Success Director
This role involves consultative sales and enterprise account management within the Transportation Vertical, focusing on growing revenue in strategic accounts through the sale of First Advantage solutions. Responsibilities include developing strategic account plans, maintaining existing revenue, coordinating service levels with various departments, and preparing client business reviews.
Navina is hiring for remote Director of Customer Success

Director of Customer Success

Navina · Full Time · 5 Days Ago
Navina
🌎 United States ⭐ 5-10 yrs exp πŸ’Ό Sales
Lead the Customer Success team to drive strategic outcomes and ensure customer acceptance across health system accounts. Manage C-level relationships, advocate for client needs internally, and track account health via KPIs.
First Due is hiring for remote Director of Customer Success

Director of Customer Success

First Due · Full Time · 5 Days Ago
First Due
🌎 United States ⭐ 5-10 yrs exp πŸ’Ό Sales
Lead and develop a team of Customer Success Managers to drive retention, adoption, and growth across a large portfolio of customers in the US and Canada. Establish operational rigor through metrics-driven performance management and cross-functional collaboration with Sales, Support, and Product teams.

Director of Customer Success

Route · Full Time · 6 Days Ago
Route
🌎 United States πŸ’΅ $183K - $241K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Lead and shape the post-onboarding merchant experience by defining strategy and building scalable processes for the Customer Success organization. Own key business metrics including net revenue retention, renewals, and overall portfolio health while partnering with Product and Revenue leaders.

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Vanta is hiring for remote Director, Commercial Customer Success

Director, Commercial Customer Success

Vanta · Full Time · 1 Week Ago
Vanta
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
Own and scale the Commercial Customer Success function, including the Partner Customer Success motion, to drive retention and value realization. Lead a team of managers and CSMs while designing scalable operating models using automation and AI.
Ibex Medical Analytics is hiring for remote Director of Customer Success - UK / IL

Director of Customer Success - UK / IL

Ibex Medical Analytics · Full Time · 1 Week Ago
Ibex Medical Analytics
🌎 Israel ⭐ 5-10 yrs exp πŸ’Ό Sales
Lead the Customer Success team to manage the transition of sales prospects to active users and ensure long-term value realization. Drive the end-to-end customer success strategy, optimize operational workflows, and maintain high retention rates for enterprise healthcare clients.
Ibex Medical Analytics is hiring for remote Director of Customer Success

Director of Customer Success

Ibex Medical Analytics · Full Time · 1 Week Ago
Ibex Medical Analytics
🌎 Israel ⭐ 5-10 yrs exp πŸ’Ό Sales
Lead the Customer Success team to manage the transition of sales prospects into successful users and ensure long-term value realization. Drive the end-to-end customer success strategy, optimize operational workflows, and maintain strong relationships with enterprise healthcare clients.
Owner.com is hiring for remote Director of Customer Success Management

Director of Customer Success Management

Owner.com · Full Time · 3 Weeks Ago
Owner.com
🌎 United States πŸ’΅ $190K - $210K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Lead the Customer Success Management function to drive retention, expansion, and customer advocacy for small business owners. You will build a proactive, AI-augmented lifecycle model and collaborate cross-functionally to improve the end-to-end customer journey.

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