Remote Customer Success Director Jobs

81 Customer Success Director jobs available for remote work from home. Apply for positions such as Director of Customer Success, Director of Customer Success Operations, Director, IT - Customer Success and more! Discover the best work-from-home or hybrid, full- and part-time jobs.

Trusted by 200,000+ remote workers worldwide. New jobs posted every day.

Popular: "developer", "marketing", "customer support", "data entry", "writing"

Remote Customer Success Director Jobs (81)

Search = Customer Success Director

Director of Customer Success

CINC Systems · Full Time · 4 Weeks Ago
CINC Systems
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
Lead a team of Customer Success Managers to drive customer adoption, value realization, and renewals across a SaaS customer base. Translate strategic priorities into scalable processes, playbooks, and measurable customer outcomes while managing escalations.

Director of Customer Success Operations

iRESTORE · Full Time · 5 Weeks Ago
iRESTORE
🌎 United States πŸ’΅ $122K - $194K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Design and optimize the end-to-end customer support operating model, focusing on AI, automation, and scalability for a health and beauty eCommerce brand. Own revenue and retention goals by treating customer success as a sales discipline and managing global offshore teams.
GitLab is hiring for remote Director, IT - Customer Success

Director, IT - Customer Success

GitLab · Full Time · 5 Weeks Ago
GitLab
🌎 United States πŸ’΅ $152K - $259K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Lead the technology strategy and roadmap for GitLab's global post-sales organization, focusing on Customer Success, Support, and Community workflows. Manage the Zendesk ecosystem and integrate it with platforms like Salesforce and Gainsight to improve customer health visibility and operational efficiency.

EverPro - Director of Customer Success (Remote, US)

EverCommerce · Full Time · 5 Weeks Ago
EverCommerce
🌎 United States πŸ’΅ $116K - $150K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Lead and develop Customer Success teams across Service Fusion and ZyraTalk to drive revenue renewal and product adoption. Oversee technical onboarding and collaborate cross-functionally to improve the customer lifecycle and reduce churn.
DroneDeploy is hiring for remote Director of Customer Success (USA)

Director of Customer Success (USA)

DroneDeploy · Full Time · 8 Weeks Ago
DroneDeploy
🌎 United States πŸ’΅ $170K - $230K per year ⭐ 10+ yrs exp πŸ’Ό Sales
The Director of Customer Success will define the multi-year strategy and operating model for the owners and operators portfolio. They will lead a high-performing team to drive onboarding, product adoption, expansion, and renewal outcomes across Enterprise and mid-market segments.

New "Customer Success Director" jobs delivered to your inbox

We'll notify you when new positions matching this search are posted

Director of Customer Success

Movn Health · Full Time · 8 Weeks Ago
Movn Health
🌎 United States πŸ’΅ $140K - $180K per year ⭐ 5-10 yrs exp πŸ’Ό Sales
The Director of Customer Success will manage the full post-sale lifecycle, including onboarding, referral growth, and renewals to drive revenue. They will also serve as a cross-functional intelligence hub, translating field insights into actionable strategies for payer contracting, marketing, and operations.
Barti is hiring for remote Director of Customer Success (CS)

Director of Customer Success (CS)

Barti · Full Time · 9 Weeks Ago
Barti
🌎 United States πŸ’΅ $160K - $200K per year ⭐ 5-10 yrs exp πŸ’Ό Sales
The Director of Customer Success will lead and scale all post-sale functions, including onboarding, support, and account management to drive net revenue retention. They will manage a growing team while partnering with Product, Engineering, and Sales to improve customer outcomes and internal processes.
Centific is hiring for remote Director of Customer Success

Director of Customer Success

Centific · Full Time · 9 Weeks Ago
Centific
🌎 United States πŸ’΅ $180K - $200K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Lead mission-critical customer outcomes, 24/7 network operations, and platform reliability for government agency clients. Manage Customer Success, NOC, and SRE teams to ensure high adoption, retention, and operational excellence.
brightfirellc is hiring for remote Director of Customer Success

Director of Customer Success

brightfirellc · Full Time · 11 Weeks Ago
brightfirellc
🌎 United States ⭐ 2-5 yrs exp πŸ’Ό Sales
The Director of Customer Success will directly manage the customer success team, owning processes, goals, and staff training while maintaining high customer satisfaction through proactive communication and risk assessments. This role involves collaborating across departments to address churn risks and increase customer retention and satisfaction.

Director of Customer Success

Fortress Information Security · Full Time · 13 Weeks Ago
Fortress Information Security
🌎 United States πŸ’΅ $140K - $223K per year ⭐ 5-10 yrs exp πŸ’Ό Sales
This role reports to the Executive Vice President of Customer Success, owning a portfolio of regulated industry accounts with the primary goal of retention, growth, and strengthening customer Third-Party Risk Management (TPRM) programs. Responsibilities include independently leading customer engagements, delivering executive-ready Quarterly Business Reviews, driving revenue targets through renewals and upsells, and executing people leadership duties.
MetaRouter is hiring for remote Director of Customer Success

Director of Customer Success

MetaRouter · Full Time · 13 Weeks Ago
MetaRouter
🌎 United States πŸ’΅ $180K - $220K per year ⭐ 10+ yrs exp πŸ’Ό Sales
The Director of Customer Success will serve as the primary contact for major enterprises, building trust, identifying opportunities, and acting as a subject matter expert on data privacy and marketing technology at scale. This role owns the long-term health and growth of high-value accounts while distilling complex enterprise needs into actionable feedback for the Product and Engineering teams.
Team8 is hiring for remote Director of Customer Success

Director of Customer Success

Team8 · Full Time · 17 Weeks Ago
Team8
🌎 United States ⭐ 5-10 yrs exp πŸ’Ό Sales
This role involves acting as the primary point of contact for self-insured employer clients, managing relationships, and serving as a trusted advisor to improve their healthcare programs through strategic solutions. Key duties include coordinating internal resources, ensuring timely deliverables, and leveraging analytics to drive client value and satisfaction.

Regional Director of Customer Success - Thailand

Third-Party Job Posts · Full Time · 19 Weeks Ago
Third-Party Job Posts
🌎 Thailand ⭐ 10+ yrs exp πŸ’Ό Sales
As a Customer Success leader, you will drive results and ensure accountability across functional areas. You will lead team members in support, implementation, and account management to create a best-in-class customer experience in Thailand.

Regional Director of Customer Success - Thailand

Third-Party Job Posts · Full Time · 19 Weeks Ago
Third-Party Job Posts
🌎 Thailand ⭐ 10+ yrs exp πŸ’Ό Sales
As a Customer Success leader, you will drive results and promote communication across functional areas. You will lead team members in support, implementation, and account management to create a best-in-class customer experience in Thailand.

Senior Director of Customer Success

Workiva Inc. · Full Time · 21 Weeks Ago
Workiva Inc.
🌎 United States πŸ’΅ $170K - $274K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Lead the Customer Success strategy and execution for Enterprise and Financial Services customers, ensuring value delivery across complex environments. Drive renewal and retention strategies while partnering with Sales leadership to achieve predictable revenue performance.
Cloudbeds is hiring for remote Regional Director of Customer Success - Thailand

Regional Director of Customer Success - Thailand

Cloudbeds · Full Time · 25 Weeks Ago
Cloudbeds
🌎 Thailand ⭐ 10+ yrs exp πŸ’Ό Sales
You will lead team members across support, implementation, and account management to create a best-in-class customer experience in Thailand. You will be accountable for customer retention, reducing churn, and ensuring customer satisfaction.

New "Customer Success Director" jobs delivered to your inbox

We'll notify you when new positions matching this search are posted

Regional Director of Customer Success - Thailand

Third-Party Job Posts · Full Time · 25 Weeks Ago
Third-Party Job Posts
🌎 Thailand ⭐ 10+ yrs exp πŸ’Ό Sales
You will lead team members across support, implementation, and account management to create a best-in-class customer experience in Thailand. You will be responsible for maintaining high retention rates and ensuring customer satisfaction.
ServiceNow is hiring for remote Senior Director, Product Management, Customer Success

Senior Director, Product Management, Customer Success

ServiceNow · Full Time · 2 Weeks Ago
ServiceNow
🌎 United States πŸ’΅ $254K - $445K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Lead a global team of Technical Product Managers to build a unified platform for post-sale fulfillment and customer success. Drive the strategy for AI-surfaced insights and next-best actions to improve agent productivity and customer adoption.

Automatically Apply to Customer Success Director Jobs

Stop the endless job search. Our AI finds and applies to the best jobs for you.

Browse Jobs by Role

Stop applying to jobs manually

Our AI copilot automatically applies to jobs for you (on autopilot!)

Get 10x more interviews

Tired of "Unfortunately, we are unable to offer you a role this time." emails?

Stop the Cycle of Rejection β€” Last week alone, 17 candidates secured jobs offering over $100,000β€”thanks to our expert resume review service.

Transform your job application from overlooked to outstanding.

  • Expertly reviewed by industry veterans
  • Actionable insights to improve your resume
  • 100% Satisfaction guaranteed
Get Your Resume Reviewed

Tired of getting ignored by recruiters?

Try this resume template β€” Last month, 158 job seekers landed interviews at top companies using our professionally-designed resume template.

Stand out from the competition with a template specifically optimized for applicant tracking systems.

ATS-optimized resume template
  • ATS-optimized formatting
  • Proven to increase interview rates by 62%
  • Instant download after purchase
Get Your ATS-approved Resume Template for Just $7 $49

Frequently Asked Questions

Everything you need to know about remote work

Join 200K+ people getting remote jobs!

Personalize your Remote Job Search in 3 Easy Steps!

Featuring 81+ Jobs in Customer Success Director

Answer easy questions

Answer easy questions

81+ jobs across 15+ categories

Get your best job matches

Get your best job matches

Only hand-screened, legit jobs

Find a remote job faster

Find a remote job faster

No ads, scams, or junk

I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!

Sarah J. — Sarah J. · Marketing Manager ★★★★★ Verified