The Finance Manager will oversee budgeting, forecasting, and financial analysis for the insurance division while managing capital structure and risk assessment models. This role involves high-visibility reporting to senior leadership and collaborating with cross-functional teams to support strategic initiatives and reinsurance partnerships.
The Retention Specialist manages the customer cancellation process by attempting to salvage accounts and resolving service concerns. They are responsible for maintaining accurate retention logs and coordinating with the claims department to address issues.
Evaluate customer interactions against company standards, sales processes, and customer experience expectations, and provide timely, actionable coaching feedback. Track and report quality results, partner with managers on performance improvement, and use Level AI and other tools to identify trends and validate automated scoring.
Own accounting close activities and financial statements for assigned business units, including revenue, accounts receivable, commissions, intercompany transactions, accruals, and cost of sales. Review accounting work and reports, maintain controls and compliance, support audits and ad hoc requests, and partner with US operations and business stakeholders to resolve issues and improve processes.
Provide first-line support for billing questions and inquiries, assist with collections, and troubleshoot customer issues through phone, chat, and email. Guide customers through steps to resolve problems and deliver empathetic, effective support.
Advise insurance leadership on legal, regulatory, compliance, and litigation risks while leading and developing the Insurance legal and compliance team. Manage regulatory filings, governance and board support, and cross-functional initiatives that secure approvals, enable market launches, and strengthen examination outcomes.
The Service Representative II will assist customers and moving service providers with order modifications, fee disputes, and payment requests. They are also responsible for identifying process improvement opportunities and ensuring high-quality service fulfillment.
The Sales Development Representative will conduct outbound outreach to introduce SaaS solutions to the home inspection market. They will also manage prospective client data in the CRM and collaborate with the sales team to build a strong pipeline of qualified opportunities.
The Senior IT Helpdesk Technician will lead the analysis and resolution of complex end-user technical issues while mentoring junior staff. They are responsible for managing IT helpdesk systems, overseeing equipment deployment, and implementing automation to improve operational efficiency.
The Security Architect will design and maintain security measures for cloud workloads, identities, and data while leading threat modeling and incident response efforts. They will also provide technical leadership to the India-based security team and ensure compliance with various security frameworks.
The Service Representative handles incoming customer calls and manages order modifications, including cancellations and replacements. They are responsible for resolving customer issues while maintaining brand policies and meeting performance metrics.
The Customer Service Representative will handle customer inquiries and complaints across multiple channels to provide effective resolutions. They are responsible for maintaining accurate customer records and educating clients on product features to ensure satisfaction.
The role focuses on high-volume outbound calling to re-engage dormant or low-producing insurance agents within the company's network. Responsibilities include identifying reactivation potential, executing structured outreach cadences, and documenting all interactions in the CRM.
Support onboarding and manage the nesting period for new hires, while delivering ongoing training and development for experienced agents. Coordinate with managers and quality assurance to monitor performance, coach teams, communicate progress, and help achieve sales, retention, and service goals.
Manage the end-to-end permit request process by researching locations, applying through city-specific systems, and coordinating with vendors. Ensure all permit documentation is accurate, payments are processed correctly, and issues are escalated to maintain project timelines.
The representative will perform data entry and review for agency onboarding within the insurance platform. They will also collaborate with internal teams to resolve missing information and provide administrative support for account management.
The Sales Operations Admin maintains accurate data across Salesforce and related systems while managing recurring operations and reporting trackers. This role also supports process improvements through AI tools, automation, and technical troubleshooting to assist Sales and Onboarding teams.
The Insurance Product Manager will own profitable growth for assigned markets by steering new product and pricing initiatives from concept through implementation. They will serve as a key connector across underwriting, actuarial, marketing, and operations to ensure products remain competitive and compliant.
The FlexFund Support Representative manages order workflows and ensures data accuracy while addressing client inquiries throughout the transaction lifecycle. They are also responsible for identifying and escalating system bugs or operational issues to improve overall process performance.
The Contractor Relations Representative is responsible for sourcing and managing relationships with technicians and trade partners to fulfill client claim requests. They must maintain daily metrics, ensure quality service through follow-ups, and accurately document claim dispositions within the CRM system.
The Contractor Relations Representative is responsible for sourcing and managing relationships with technicians and trade partners to service client claim requests. They ensure quality customer service by coordinating appointments, maintaining CRM data, and handling escalated situations.
The Property Data Specialist will identify, validate, and record key residential property information to build an industry-leading database. They will also collaborate with product and engineering teams to improve data discovery processes and ensure high-quality, error-free data entry.
The Senior Manager of Support Operations will oversee the daily performance, tooling, and leadership of a distributed support team across multiple brands. They will drive key metrics like SLA and CSAT while developing a roadmap for AI-powered support and managing the operational budget.
The Customer Onboarding Specialist manages the end-to-end setup of new customer accounts, including configuration and product training. They act as the primary point of contact to ensure successful product adoption and provide ongoing support through virtual meetings and documentation.
The Inside Sales Representative will manage incoming and outbound sales calls to provide product information and drive revenue for home warranty services. Responsibilities include prospecting potential customers, handling renewals and cancellations, and meeting daily call volume and conversion targets.
You will develop and manage social media content calendars, create engaging video content, and appear on camera to represent the iRoofing brand. Additionally, you will plan, launch, and optimize paid advertising campaigns across Meta and Google Ads while tracking performance metrics to drive growth.
The MSP Recruiter will actively identify and recruit moving companies through cold calling and B2B partnership sales. They are responsible for processing new applications, maintaining recruitment data, and ensuring all onboarding requirements are met.
The Client Support Specialist will coordinate and execute escheat tasks for RynohEscheat Pro clients while maintaining compliance in the database. They are also responsible for communicating with clients and payees, as well as filing state NAUPA reports.
The Graphic Designer is responsible for high-volume production of print and digital advertisements based on established templates and specifications. This role involves coordinating with sales teams and clients to collect assets, refine materials, and ensure all files are press-ready.
The Senior Database Engineer will design, implement, and manage data architectures across GCP and Azure while collaborating with cross-functional teams. They are responsible for optimizing production database systems, ensuring high availability, and supporting strategic data migration and modernization initiatives.
The Marketing Coordinator will manage the day-to-day execution of content and social media strategies across blog, email, and social channels. They will collaborate with product, sales, and design teams to create benefit-led messaging and track performance metrics to optimize campaigns.
The Campaign Marketing Manager will act as a project manager for integrated marketing campaigns across six business units, managing calendars and coordinating cross-functional assets. They will also develop and execute email marketing, social media strategies, and landing page designs to drive business growth and brand awareness.
The Senior Marketing Designer will translate campaign briefs into polished, on-brand visual assets across various digital channels including web, email, and social media. They will collaborate with channel owners to ensure creative consistency while maintaining and improving reusable design systems.
Provide live technical support to customers via phone, chat, and email for SaaS solutions. Troubleshoot software issues and guide customers through the necessary steps to resolve them.
The Account Executive will manage the full sales cycle for home inspection software, from outbound prospecting to closing deals. They will conduct live product demonstrations and collaborate with cross-functional teams to support small business owners.
The Business Development Representative will manage and qualify inbound leads while conducting targeted outbound outreach to prospective customers. They will identify prospect needs and connect qualified leads with Account Executives through demos or sales calls.
You will be responsible for building, optimizing, and maintaining robust ETL/ELT pipelines to support business intelligence and reporting. Additionally, you will collaborate with cross-functional teams to translate business logic into technical specifications and ensure high data integrity.
You will be responsible for building, optimizing, and maintaining robust ETL/ELT pipelines using Google Cloud tools to support business intelligence. Additionally, you will collaborate with architects and stakeholders to design data models and ensure high performance and accuracy of data transformations.
The Program Manager will own the strategy and roadmap for integrating comparative rater platforms and large agencies into the company's Gateway API. They will serve as the primary technical bridge between engineering, product, and distribution teams to ensure seamless product launches and optimized business performance.
Design, build, and operate highly scalable, secure, and intelligent cloud infrastructure while integrating AI-powered tools for predictive monitoring and pipeline optimization. Collaborate with cross-functional teams to maintain system reliability, manage database operations, and mentor junior engineers.
Manage the full-cycle recruitment process for corporate and sales roles in Colombia, including sourcing, interviewing, and offer negotiation. Partner with hiring managers to develop effective talent strategies and maintain a high-quality, diverse candidate pipeline.
The National Sales Representative is responsible for driving and closing high-value sales of direct mail and digital advertising solutions to national customers. This includes managing a robust sales pipeline, conducting needs analysis, and delivering compelling product demonstrations to key decision-makers.
The Senior Marketing Designer will translate campaign and creative briefs into polished, on-brand assets across various digital channels including web, email, and social media. They will collaborate with channel owners to ensure design consistency, manage multiple project deadlines, and maintain reusable design systems.
The Staff Data Scientist will set the technical direction for homeowners insurance pricing and risk modeling while owning complex modeling problems from strategy to deployment. They will also provide technical oversight and mentorship to the data science team while collaborating with actuarial and product leaders to drive business value.
The Insurance Product Manager will own profitable growth across assigned markets by steering new product and pricing initiatives from concept through implementation. They will serve as a critical connector across underwriting, actuarial, marketing, and operations to ensure products remain competitive and compliant.
The Sales Executive is responsible for driving new business revenue by engaging prospective customers and identifying their needs for Welcome Wagon products. They must consistently meet sales KPIs, manage pipeline activity, and maintain high standards of customer service.
The Senior Corporate Development Manager will lead acquisition strategies, source potential targets, and manage due diligence workstreams to drive enterprise-level growth. They will also oversee business development pipelines and partner with leadership to execute long-range strategic initiatives.
Own the end-to-end administration and development of the Zoho CRM platform, including maintaining existing automations and building new capabilities. Partner with product managers and stakeholders to translate business requirements into technical CRM configurations and data models.
Lead and scale the operational engine for the home warranty business, specifically overseeing claims management and contractor network operations. Establish strategic direction, maintain financial controls, and drive operational excellence through KPI tracking and process automation.
Lead the full lifecycle of insurance product initiatives, focusing on countrywide and multi-state rollouts from ideation to launch. Standardize product documentation and business requirements while tracking performance metrics to drive continuous process improvement.
Field incoming calls, texts, and emails to provide price quotes and sell home inspection services. Schedule appointments by entering client details into booking software and managing office correspondence.
