Provide live technical support to customers via phone, chat, and email for SaaS solutions. Troubleshoot issues and guide users through the necessary steps to resolve technical problems.
Porch Group
40 Remote Job Openings at Porch Group
Manage day-to-day people operations for the Colombia-based workforce by acting as a bridge between corporate HR and local team members. Coordinate with the Employer of Record (EOR) partner to ensure legal compliance, payroll accuracy, and alignment with corporate HR strategy.
Design and manage global compensation programs, including base salary, incentives, and equity, to attract and retain top talent. Serve as a strategic advisor for executive pay, proxy reporting, and annual review cycles for a Nasdaq-listed company.
Translate campaign briefs into polished, on-brand visual assets across web, email, paid media, and social channels. Collaborate with channel owners to maintain brand consistency and improve reusable design systems and templates.
The role focuses on high-volume outbound cold calling and prospecting to build a pipeline of qualified B2B opportunities. The representative is responsible for presenting advertising solutions to business owners and closing new business to meet revenue targets.
Follow up on web and email leads to scope and quote handyman projects for homeowners. Communicate across various channels to book appointments and accurately document project details in the database.
The role involves locating and establishing relationships with technicians and trade partners to service client claim requests. It also requires maintaining these partnerships and following up with customers to ensure high-quality service delivery.
Handle inbound calls from contract holders to initiate or follow up on home warranty claims. Accurately document claim information in the database and communicate warranty details to customers.
Licensing and Compliance Data Entry Support Representative, HOA
Porch Group
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Full Time
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13 days ago
Porch Group
The role involves entering and reviewing agency data within the HOAIC support systems to assist licensing and compliance departments. It also includes collaborating with sales teams to obtain missing information and providing administrative support for account changes.
Develop new business through mass communication channels like email, SMS, and phone to introduce SaaS solutions. Build a strong pipeline of prospective customers and manage lead data within the CRM.
Lead operational accounting with a primary focus on revenue recognition, cost of sales, and accounts receivable. Ensure compliance with US GAAP (ASC 606) and SOX 404 while supporting monthly, quarterly, and annual close processes.
The role serves as a primary liaison between the insurance carrier and independent agents to drive premium growth and maintain strong relationships. Responsibilities include executing account planning sessions, analyzing performance data, and resolving complex agent challenges.
Architect and build a custom, AI-native Policy Administration System for homeowners insurance, including quoting, rating, and binding services. Lead the technical strategy for migrating from legacy vendor platforms to a modular, API-first internal platform.
The Sales Executive is responsible for generating new B2B business through high-volume outbound cold calling and self-sourced lead generation. They will identify potential clients, present advertising solutions, and manage a pipeline to meet revenue targets.
Oversee daily licensing operations and compliance for internal and external agents to ensure adherence to state and regulatory requirements. Lead and coach a team of licensing specialists while streamlining procedures and maintaining accurate DRLP assignments.
Provide high-level support to the underwriting team by processing low-complexity quotes, endorsements, renewals, and cancellations. Maintain agency relationships and make sound underwriting decisions based on company criteria and state guidelines.
Perform complex accounting activities including general ledger, fixed assets, and SEC reporting while ensuring SOX compliance. Review financial reports, manage account reconciliations, and partner with internal teams to maintain financial controls.
Manage inbound and outbound calls to promote and upsell products and services while maintaining high customer service standards. Accurately input data into software platforms and meet individual sales performance metrics.
Manage and optimize CRM systems to ensure data integrity and execute email marketing initiatives for lead nurturing and client engagement. Coordinate automation workflows, track campaign performance, and collaborate with cross-functional teams to align marketing efforts with business goals.
The SDR is responsible for driving new business through outbound communication via email, SMS, and phone to introduce SaaS solutions. They will manage prospective client data in the CRM and build a pipeline of qualified opportunities for the sales team.
Coordinate and execute escheat tasks for RynohEscheat Pro clients while maintaining compliance in the admin database. Communicate with clients and payees to handle due diligence letters and troubleshoot software issues.
Manage and coordinate software installation and training for client accounts while serving as the primary contact for troubleshooting and maintenance. Process account openings, closings, and billing information to ensure overall customer satisfaction.
The Sales Representative is responsible for calling existing and prospective customers to sell and upsell home warranty products. They must manage the sales process within a CRM tool and use scripts to guide customer interactions.
Field incoming calls, texts, and emails to provide price quotes and sell home inspection services. Schedule appointments by entering client details into booking software and managing office correspondence.
Handle inbound and outbound calls to assist customers with insurance policies, billing, and mortgage verifications. Research customer inquiries and coordinate with underwriters to ensure service levels are met.
Responsible for publishing, formatting, and migrating content across web properties using a CMS. The role involves performing QA on published pages to ensure correct rendering and adherence to SOPs.
The role focuses on U.S., state, and local corporate income tax compliance and income tax accounting under ASC 740. Responsibilities include preparing tax filings, calculating quarterly and annual provisions, and supporting SEC reporting disclosures.
The People Systems Analyst optimizes core HR systems and processes, focusing on cyclical activities like Open Enrollment and performance reviews. They configure Workday modules, manage data integrity, and provide technical support to employees and managers.
Ensure the reliability, observability, and cost-efficiency of AI/ML systems in production. This includes managing model deployment pipelines, monitoring performance drift, and maintaining RAG and vector database infrastructure.
Lead the design, development, and implementation of high-quality software solutions for consumer experiences and data platforms. Collaborate with cross-functional teams to resolve technical ambiguities and maintain code health through rigorous reviews.
The Underwriter is responsible for reviewing, analyzing, and evaluating new and renewal homeowner insurance business to ensure adherence to company criteria. They will manage a book of business, build strong agency relationships, and make independent underwriting decisions to support organizational growth.
The National Accounts Leader will oversee and scale the national accounts organization, managing strategic agency groups and driving premium growth. This role serves as a senior escalation point and collaborates with cross-functional teams to align enterprise needs with internal product and underwriting strategies.
Lead complex, cross-functional technical programs for insurance initiatives, managing roadmaps, dependencies, and stakeholder alignment. Ensure technical solutions are scalable, compliant, and aligned with business strategy through effective reporting and risk mitigation.
You will develop and manage SEO and Generative Engine Optimization strategies to improve search visibility and drive organic traffic. You will also collaborate with cross-functional teams to optimize content, perform site audits, and track performance metrics.
As a Software Account Executive, you will manage the full sales cycle, from generating leads to conducting product demos and converting prospects into customers. Your role will directly support small business owners in the home inspection industry by helping them improve their operations and revenue.
Senior Technology Product Manager, Insurance Software
Porch Group
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Full Time
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2 months ago
Porch Group
The Senior Technology Product Manager will create and execute product strategies and plans for the Insurance Policy Administration System, BriteCore, focusing on driving growth and operational efficiency. This role involves owning the configuration roadmap to support new product launches across multiple states while collaborating with various internal teams to define requirements and deliver solutions.
This player/coach role involves leading profitable growth in the Texas market through the implementation of new products, pricing, and underwriting initiatives. The manager will also be responsible for developing product managers and consultants to ensure success in their assigned markets.
The Senior Product Consultant will customize actions for the Texas market to implement new product, pricing, and underwriting strategies for profitable growth, while maintaining loss ratio discipline and developing risk management strategies for the Independent Agency market. This role involves analyzing market dynamics, understanding competitors, reporting on product performance, and ensuring regulatory compliance across all product initiatives.
This role involves providing hands-on leadership for Azure infrastructure, platform engineering, and DevOps capabilities while architecting, building, and operating secure, scalable Microsoft Azure environments for regulated workloads. The lead will also own operational execution for SOC 2 Type II and ISO 27001:2022 compliance and manage all POD people-management responsibilities.
Senior Technical Program Manager - Insurance Systems
Porch Group
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Full Time
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4 months ago
Porch Group
The Senior Technical Program Manager will oversee key insurance initiatives from planning through deployment, ensuring timely and within-budget delivery. This role involves managing ambiguity, developing actionable plans, and facilitating communication between various teams.
