Design and build highly scalable distributed backend systems while developing core services in Golang. Collaborate with the CTO and senior engineers to prototype and productionize new platform capabilities and internal tooling.
You will architect and lead the development of a multi-tenant identity platform, focusing on advanced token management, security, and global infrastructure. Additionally, you will drive technical strategy for developer experience, compliance frameworks, and observability integrations.
Develop and maintain scalable backend microservices in Golang to handle authentication, authorization, and identity management for the Kong Konnect platform. Collaborate with cross-functional teams to deploy secure, high-performance services on AWS using Kubernetes.
You will manage a portfolio of customers to drive adoption of Kong's API and AI solutions throughout their lifecycle. This involves collaborating with sales and product teams to innovate engagement processes and ensure successful customer outcomes.
The Enterprise Account Executive will develop and execute sales strategies to build a robust pipeline and manage the entire sales cycle from prospecting to closing. They will collaborate with internal teams to deliver customized solutions and maintain strong relationships with C-level executives to ensure customer retention.
Lead the reliability and scalability of Kong's Managed Gateway platform across multi-cloud environments. Act as the senior technical authority for enterprise customers, guiding them from onboarding to successful production implementation.
Lead and build the Managed Gateways SRE team in Toronto, ensuring 99.99%+ uptime and operational excellence for critical managed services. The role involves architecting scalable cloud-native systems and managing the end-to-end operational lifecycle from monitoring to incident response.
Drive growth by managing the full sales cycle from prospecting to closing for commercial customers. Build relationships with C-level executives and collaborate with internal teams to align product solutions with customer needs.
Architect and build the coordination fabric for agent-to-API and agent-to-agent transactions, including discovery, billing, and settlement. Lead the technical lifecycle from design reviews to documentation while mentoring engineers to scale the marketplace infrastructure.
Develop scalable, responsive, and accessible user interfaces for the Konnect platform using Vue and TypeScript. Collaborate with cross-functional teams to build reusable UI components and ensure high code quality through rigorous testing and peer reviews.
Design and implement TypeScript microservices and integrations to power Kong's commercial billing infrastructure and customer lifecycle. Develop event-driven workflows and entitlement enforcement layers to manage product access and subscription provisioning.
Lead the design, implementation, and maintenance of microservices and APIs to improve API discoverability and management. Collaborate across teams to deliver software components and participate in an on-call rotation to support production services.
Manage strategic revenue programs including executive briefings, sponsorship, and investor relations to drive growth. Lead the planning and execution of major revenue events such as the Annual Sales Kickoff and incentive trips.
Sell the Kong Enterprise Platform to Central Government and public sector agencies to meet individual quotas. Manage the full sales lifecycle, including navigating government procurement processes and maintaining stakeholder relationships.
Oversee the end-to-end delivery of professional services, ensuring client satisfaction and optimal project outcomes. Act as the primary point of contact for clients while managing project planning, resource allocation, and risk mitigation.
Develop and execute sales strategies to target enterprise customers and manage the full sales cycle from prospecting to closing. Build relationships with C-level executives and collaborate with internal teams to align product solutions with customer needs.
Build AI-powered workflows and custom tools to solve operational bottlenecks across various business functions. Coach team members on AI skills and establish organizational standards for AI adoption and governance.
Architect and implement advanced API gateway and service mesh solutions for strategic enterprise clients. Act as a technical bridge between customers and internal product teams to drive adoption and influence the product roadmap.
Support field sales by helping customers understand the value of the Kong API and AI connectivity platform. Manage the technical sales lifecycle from initial product reviews and PoCs to production and long-term customer satisfaction.
Sell the Kong Enterprise Platform to global enterprise accounts and meet individual sales quotas. Manage the full sales cycle, including pipeline accuracy, buying criteria documentation, and post-sales leadership.
Identify and qualify new business opportunities through inbound and outbound campaigns to build a sales pipeline. Collaborate with Sales and Marketing teams to set introductory meetings and nurture early-phase opportunities.
Lead the design and implementation of complex API architectures and secure authentication strategies for clients. Provide technical mentorship to junior engineers and manage the end-to-end execution of client projects.
The Forward Deployed Engineer partners with enterprise customers to design and implement Kong-based API and AI connectivity solutions. They build automation frameworks, migration tooling, and production-grade code to accelerate customer adoption and modernization.
Lead billable customer engagements across the entire lifecycle to ensure successful delivery and value realization of Kong products. Manage professional services operations, including resource assignment, revenue tracking, and process improvements.
Partner with enterprise customers to design and implement Kong-based API and AI connectivity solutions across various environments. Build automation frameworks, migration tooling, and production-grade code to accelerate customer adoption and modernization.
The Account Development Representative will lead inbound and outbound sales campaigns to generate qualified leads and introductory meetings. They will manage prospect activity in Salesforce and nurture early-phase opportunities to meet monthly and quarterly quotas.
You will own the strategy, roadmap, and go-to-market execution for the Kong Konnect Metering & Billing platform. This involves driving cross-team alignment and leading product discussions to build scalable monetization solutions for the AI and API economy.
You will architect and lead the development of Kong's multi-tenant identity platform, focusing on advanced token management, global infrastructure, and enterprise-grade security. Additionally, you will drive technical strategy for developer experience, compliance frameworks, and observability integrations.
The Director of Scaled Customer Success will lead a global team of Customer Success Managers, focusing on a 'one-to-many' approach to enhance customer support and retention. Responsibilities include developing low-touch strategies, building digital customer journeys, and implementing AI-driven tools for improved customer experience.
