Develop and implement strategies for contract renewals to maximize retention and identify expansion opportunities. Act as the primary contact for renewal inquiries while collaborating with account teams to mitigate churn risk.
Kong
45 Remote Job Openings at Kong
Lead the reliability strategy and infrastructure architecture for Project Volcano, Kong's internal developer platform. This includes defining SLOs, building GitOps pipelines, and managing multi-tenant data services and observability.
Sell the Kong Enterprise Platform to Central Government and public sector agencies to meet individual quotas. Manage the full sales lifecycle, including navigating government procurement processes and maintaining stakeholder relationships.
Oversee the end-to-end delivery of professional services, ensuring client satisfaction and optimal project outcomes. Act as the primary point of contact for clients while managing project planning, resource allocation, and risk mitigation.
Develop and execute sales strategies to target enterprise customers and manage the full sales cycle from prospecting to closing. Build relationships with C-level executives and collaborate with internal teams to align product solutions with customer needs.
Develop and execute sales strategies to target enterprise customers and manage the full sales cycle from prospecting to closing. Build relationships with C-level executives and collaborate with internal teams to align product solutions with customer needs.
Lead and grow Kong's enterprise business across Northern Europe by recruiting and developing a high-performing team of Enterprise Account Executives. Drive revenue growth through new logo acquisition and expansion while maintaining rigorous forecasting and qualification processes.
The Staff SRE will lead the reliability strategy for Project Volcano, building the SRE practice and infrastructure from the ground up. Responsibilities include designing multi-region Kubernetes clusters, managing data services, and establishing observability and incident response standards.
Develop and execute sales strategies to target enterprise customers and manage the full sales cycle from prospecting to closing. Collaborate with internal teams to align product solutions with customer pain points and drive recurring revenue growth.
Lead the annual GTM planning process, including headcount, quota, and territory planning for the AMS region. Provide business visibility through performance tracking, funnel monitoring, and CRM accuracy to support sales leadership.
Build AI-powered workflows and custom tools to solve operational bottlenecks across various business functions. Coach team members on AI skills and establish organizational standards for AI adoption and governance.
The role focuses on scaling the Professional Services organization by streamlining workflows, managing financial reporting, and optimizing back-office systems. You will partner with leadership to drive operational efficiency and provide data-driven insights into margins, revenue, and customer outcomes.
Architect and implement advanced API gateway and service mesh solutions for strategic enterprise clients. Act as a technical bridge between customers and internal product teams to drive adoption and influence the product roadmap.
Support field sales by helping customers understand the value of the Kong API and AI connectivity platform. Manage the technical sales lifecycle from initial product reviews and PoCs to production and long-term customer satisfaction.
Support field sales by helping customers understand the value of the Kong API and AI connectivity platform. Manage the technical sales lifecycle, including PoCs, customer relationship growth, and cross-functional coordination with product and engineering teams.
Develop and implement strategies for contract renewals to maximize retention and identify expansion opportunities. Act as the primary point of contact for renewal inquiries while collaborating with account executives to ensure customer satisfaction.
Sell the Kong Enterprise Platform to global enterprise accounts and meet individual sales quotas. Manage the full sales cycle, including pipeline accuracy, buying criteria documentation, and post-sales leadership.
Lead the intersection of product design and frontend implementation by building AI-enabled design workflows and maintaining design systems. Act as a bridge between design and engineering to reduce implementation drift and ensure UI cohesion across technical products.
The intern will own reporting workflows for Talent Acquisition leadership by building data pipelines and improving dashboards in Visier and Ashby. They will also identify opportunities for AI automation and complete a capstone project to streamline a manual workflow.
Research business workflows to identify AI opportunities and build prompt-based automation tools. Facilitate AI coaching sessions and maintain documentation for the team's knowledge base.
Identify and qualify new business opportunities through inbound and outbound campaigns to build a sales pipeline. Collaborate with Sales and Marketing teams to set introductory meetings and nurture early-phase opportunities.
Develop and execute sales strategies to target enterprise customers and manage the full sales cycle from prospecting to closing. Collaborate with internal teams to align product solutions with customer pain points and drive recurring revenue growth.
Drive growth by managing the full enterprise sales cycle from prospecting to closing and expanding recurring revenue. Collaborate with internal teams to align product solutions with customer pain points and maintain strong relationships with C-level executives.
The Deal Desk Manager acts as a deal architect, structuring complex commercial agreements and coordinating between sales, finance, legal, and product teams. They are responsible for optimizing the end-to-end deal process to minimize cycle time and maximize revenue while ensuring deal quality.
Lead the design and implementation of complex API architectures and secure authentication strategies for clients. Provide technical mentorship to junior engineers and manage the end-to-end execution of client projects.
Lead billable customer engagements across the entire lifecycle to ensure successful delivery and value realization of Kong products. Manage professional services operations, including resource assignment, revenue tracking, and process improvements.
The Forward Deployed Engineer partners with enterprise customers to design and implement Kong-based API and AI connectivity solutions. They build automation frameworks, migration tooling, and production-grade code to accelerate customer adoption and modernization.
Partner with enterprise customers to design and implement Kong-based API and AI connectivity solutions across various environments. Build automation frameworks, migration tooling, and production-grade code to accelerate customer adoption and modernization.
The role focuses on driving growth by managing the full sales cycle for enterprise customers, from prospecting to closing complex deals. It involves collaborating with internal teams to align product solutions with customer pain points and nurturing C-level relationships to ensure retention and expansion.
The Account Development Representative will lead inbound and outbound sales campaigns to generate qualified leads and introductory meetings. They will manage prospect activity in Salesforce and nurture early-phase opportunities to meet monthly and quarterly quotas.
You will own the strategy, roadmap, and go-to-market execution for the Kong Konnect Metering & Billing platform. This involves driving cross-team alignment and leading product discussions to build scalable monetization solutions for the AI and API economy.
The Senior Customer Success Manager will manage a portfolio of commercial customers, coaching them throughout their lifecycle to ensure successful adoption of Kong's API and microservices solutions. They will collaborate with sales and product teams to innovate tooling and processes while driving customer value and growth.
Lead and guide enterprise customers through the architecture, implementation, and deployment of Kong technology. Collaborate with internal teams to drive adoption, customer satisfaction, and long-term success for mission-critical systems.
The Commercial Solutions Engineer will support field sales by demonstrating the value of the Kong API platform and managing customer requirements throughout the sales lifecycle. They are responsible for conducting Proof of Concepts, ensuring customer satisfaction, and creating technical documentation for implementations.
You will architect and lead the development of Kong's multi-tenant identity platform, focusing on advanced token management, global infrastructure, and enterprise-grade security. Additionally, you will drive technical strategy for developer experience, compliance frameworks, and observability integrations.
The Strategic Account Executive will drive growth by selling the Kong Enterprise Platform to global enterprise accounts. They are responsible for managing the full sales cycle, from lead generation to closure, while maintaining accurate pipeline data.
The Director of Scaled Customer Success will lead a global team of Customer Success Managers, focusing on a 'one-to-many' approach to enhance customer support and retention. Responsibilities include developing low-touch strategies, building digital customer journeys, and implementing AI-driven tools for improved customer experience.
The Senior Practice Manager will lead the regional professional services team (Architects and Engineers) to drive prescriptive outcomes, focusing on customer adoption, consumption, satisfaction, and expansion across the defined install base. This role involves managing key business metrics, building the practice, evolving the team, and serving as a primary, strategic, relationship-based customer contact.
The role involves crafting the narrative for Kong’s AI connectivity platform, focusing on API and Event Gateways, to appeal to both technical and business buyers. Responsibilities include developing positioning, messaging, sales content, acting as a thought leader, and collaborating with Product and Field teams to shape strategy and drive pipeline.
The Talent Brand Manager will own and execute the global Talent Brand strategy, shaping candidate experience across all touchpoints in partnership with Talent Acquisition, Marketing, and the People team. This role involves designing and running data-driven recruitment marketing campaigns and managing the employer brand presence across various digital channels.
The Senior Field Engineer will be responsible for designing and building automated migration solutions using AI Coding Agents to enhance the Migration Automation Framework, while also providing hands-on technical implementation assistance to consultants and customer teams. This role involves engaging with customers on migration projects, guiding them through solution implementation, and collaborating internally with cross-functional teams.
The Senior Technical Product Marketing Manager will craft the narrative for Kong’s AI connectivity platform, translating complex AI infrastructure concepts into compelling stories for technical and business buyers. This role involves developing positioning, messaging, and technical content for products like AI Gateway, Agent Gateway, and Context Mesh, while acting as a strategic partner to Product, Field, and Engineering teams.
The role involves developing and executing sales strategies to target enterprise customers, focusing on building a robust pipeline to drive long-term growth and consistently meeting revenue targets. Responsibilities also include owning the entire sales cycle from prospecting to closing deals and nurturing relationships with C-level executives.
Design, build, and maintain API management software and its underlying stack. Engage with the open source community and extend Kong core to support the latest industry trends.
Design, develop, and maintain microservices that power Kong Konnect, the Service Connectivity Platform. Support those services in production by participating in an on-call rotation.
