You will partner with enterprise customers to implement and modernize API and AI connectivity solutions using the Kong platform. This involves building automation frameworks, migration tooling, and providing hands-on technical guidance to ensure successful customer outcomes.
You will manage a portfolio of customers throughout their lifecycle, helping them realize value from Kong's API and microservices solutions. Additionally, you will collaborate with sales and product teams to drive adoption, innovate internal processes, and ensure successful customer outcomes.
You will partner with enterprise customers to design and implement Kong-based solutions while building automation frameworks and migration tooling. The role involves collaborating with cross-functional teams to solve complex technical challenges and influence product roadmaps based on field experience.
The Strategic Account Director will manage the full government buying cycle, including tenders, GeM listings, and System Integrator relationships to drive platform adoption. They are responsible for mapping key stakeholders, building account plans, and consistently meeting sales quotas within the Indian public sector.
You will manage a portfolio of customers to ensure successful adoption of Kong's API and AI connectivity solutions throughout their lifecycle. This involves collaborating with sales and product teams to drive growth, innovate engagement processes, and act as a technical subject matter expert.
The GTM Sourcing Recruiter will own the hiring strategy for critical roles within the CRO organization and act as a strategic advisor to GTM leadership. Responsibilities include executing targeted headhunting campaigns, conducting deep-dive competency interviews, and providing market data to hiring managers.
The GTM Technical Sourcing Recruiter will lead hiring strategies for the CRO organization by identifying and assessing elite sales talent. They will partner with GTM leadership to define role requirements and conduct deep-dive competency interviews to ensure high-quality hires.
The Enterprise Account Executive will lead sales efforts for the Kong Enterprise Platform to global enterprise accounts. They are responsible for managing the full sales cycle, from lead generation and pipeline management to closing deals and maintaining customer relationships.
You will own the Konnect Developer Portal self-service experience, including application registration, credential management, and team management. You will lead product discovery and shape the roadmap for API and AI lifecycle management while partnering with design and engineering to ship impactful features.
You will operate and scale Kong's global SaaS platform, ensuring high availability and performance across multi-region cloud environments. Additionally, you will automate infrastructure workflows using GitOps practices and participate in a 24/7 on-call rotation to maintain system reliability.
Design and build highly scalable distributed backend systems while developing core services in Golang. Collaborate with the CTO and senior engineers to prototype and productionize new platform capabilities and internal tooling.
You will architect and lead the development of a multi-tenant identity platform, focusing on advanced token management, security, and global infrastructure. Additionally, you will drive technical strategy for developer experience, compliance frameworks, and observability integrations.
The Enterprise Account Executive will develop and execute sales strategies to build a robust pipeline and manage the entire sales cycle from prospecting to closing. They will collaborate with internal teams to deliver customized solutions and maintain strong relationships with C-level executives to ensure customer retention.
Lead and build the Managed Gateways SRE team in Toronto, ensuring 99.99%+ uptime and operational excellence for critical managed services. The role involves architecting scalable cloud-native systems and managing the end-to-end operational lifecycle from monitoring to incident response.
Lead the reliability and scalability of Kong's Managed Gateway platform across multi-cloud environments. Act as the senior technical authority for enterprise customers, guiding them from onboarding to successful production implementation.
Drive growth by managing the full sales cycle from prospecting to closing for commercial customers. Build relationships with C-level executives and collaborate with internal teams to align product solutions with customer needs.
Architect and build the coordination fabric for agent-to-API and agent-to-agent transactions, including discovery, billing, and settlement. Lead the technical lifecycle from design reviews to documentation while mentoring engineers to scale the marketplace infrastructure.
Develop scalable, responsive, and accessible user interfaces for the Konnect platform using Vue and TypeScript. Collaborate with cross-functional teams to build reusable UI components and ensure high code quality through rigorous testing and peer reviews.
Design and implement TypeScript microservices and integrations to power Kong's commercial billing infrastructure and customer lifecycle. Develop event-driven workflows and entitlement enforcement layers to manage product access and subscription provisioning.
Lead the design, implementation, and maintenance of microservices and APIs to improve API discoverability and management. Collaborate across teams to deliver software components and participate in an on-call rotation to support production services.
Sell the Kong Enterprise Platform to Central Government and public sector agencies to meet individual quotas. Manage the full sales lifecycle, including navigating government procurement processes and maintaining stakeholder relationships.
Build AI-powered workflows and custom tools to solve operational bottlenecks across various business functions. Coach team members on AI skills and establish organizational standards for AI adoption and governance.
Support field sales by helping customers understand the value of the Kong API and AI connectivity platform. Manage the technical sales lifecycle from initial product reviews and PoCs to production and long-term customer satisfaction.
Sell the Kong Enterprise Platform to global enterprise accounts and meet individual sales quotas. Manage the full sales cycle, including pipeline accuracy, buying criteria documentation, and post-sales leadership.
Identify and qualify new business opportunities through inbound and outbound campaigns to build a sales pipeline. Collaborate with Sales and Marketing teams to set introductory meetings and nurture early-phase opportunities.
Lead the design and implementation of complex API architectures and secure authentication strategies for clients. Provide technical mentorship to junior engineers and manage the end-to-end execution of client projects.
The Forward Deployed Engineer partners with enterprise customers to design and implement Kong-based API and AI connectivity solutions. They build automation frameworks, migration tooling, and production-grade code to accelerate customer adoption and modernization.
Lead billable customer engagements across the entire lifecycle to ensure successful delivery and value realization of Kong products. Manage professional services operations, including resource assignment, revenue tracking, and process improvements.
Partner with enterprise customers to design and implement Kong-based API and AI connectivity solutions across various environments. Build automation frameworks, migration tooling, and production-grade code to accelerate customer adoption and modernization.
You will own the strategy, roadmap, and go-to-market execution for the Kong Konnect Metering & Billing platform. This involves driving cross-team alignment and leading product discussions to build scalable monetization solutions for the AI and API economy.
You will architect and lead the development of Kong's multi-tenant identity platform, focusing on advanced token management, global infrastructure, and enterprise-grade security. Additionally, you will drive technical strategy for developer experience, compliance frameworks, and observability integrations.
The Director of Scaled Customer Success will lead a global team of Customer Success Managers, focusing on a 'one-to-many' approach to enhance customer support and retention. Responsibilities include developing low-touch strategies, building digital customer journeys, and implementing AI-driven tools for improved customer experience.
