The Implementation Manager leads the implementation team while contributing directly to software deployment, configuration, and onboarding tasks. They oversee project timelines, provide technical guidance, and ensure a smooth transition for customers from pre-sale to support.
The Help Desk Technician provides 24/7 global support to software clients by resolving queries and managing escalated issues. They are responsible for monitoring system status, delivering product training, and ensuring high levels of client satisfaction.
The consultant will lead complex software implementations, upgrades, and training programs while providing ongoing support to legal clients. They will also collaborate with internal teams to improve product quality and contribute to the company's knowledge base.
Resolve escalated technical issues involving payment gateways, APIs, webhooks, tokenization, and transaction processing by analyzing logs and transaction data. Support merchant integrations, collaborate with Engineering, QA, and Product, maintain documentation, share recurring issue feedback, and participate in on-call rotations as needed.
Define and communicate the product vision and roadmap while utilizing AI tools to synthesize customer feedback and business data. Partner with cross-functional teams to translate customer needs into actionable requirements and maintain a well-prioritized product backlog.
Manage relationships with assigned ISV channel partners, supporting satisfaction, retention, revenue growth, and alignment with business objectives. Forecast and analyze partner performance, identify pricing and margin opportunities, and collaborate on business plans, go-to-market initiatives, and sales strategies.
The Regional Sales Director is responsible for the full sales lifecycle, including prospecting, qualifying, and closing new enterprise-level business in the healthcare and higher education sectors. They will build and present ROI-backed solution proposals while managing complex, multi-stakeholder sales cycles.
The Regional Sales Manager is responsible for managing the full new-business sales cycle, from prospecting and discovery to negotiation and closing. They will also build and manage a qualified pipeline across core verticals while identifying expansion opportunities within existing partner accounts.
The Regional Sales Manager is responsible for owning and growing a defined territory by winning new single-course operator customers. They will manage the full sales cycle, from prospecting and discovery to contract execution, while building strong relationships with industry stakeholders.
The Risk Supervisor leads daily operations for the risk team, overseeing merchant risk monitoring, transaction reviews, and fraud mitigation strategies. They are responsible for team development, managing escalated cases, and ensuring compliance with regulatory and payment network standards.
The Risk Supervisor leads the daily operations of the risk team, overseeing merchant risk monitoring, fraud investigations, and transaction reviews. They are responsible for team development, managing escalated cases, and ensuring compliance with regulatory and network standards.
The Business Development Representative identifies, engages, and qualifies prospective sales opportunities to build a healthy sales pipeline. They also support existing client accounts by identifying opportunities for additional products and services.
You will lead client design meetings and create responsive mockups and prototypes in Figma. Additionally, you will code designs using HTML, CSS, and JavaScript and tokenize them for integration into the proprietary CMS.
The Automation Engineer will design, develop, and maintain scalable automated test frameworks to improve software quality across enterprise SaaS platforms. They will collaborate with global teams to integrate AI-enabled testing practices and optimize CI/CD pipelines for faster delivery.
The Integration Project Manager will translate integration theses into actionable plans and coordinate execution across strategy and functional teams. They are responsible for maintaining project documentation, monitoring milestones, and providing progress reports to senior stakeholders.
The Customer Success Manager provides technical support and resolves software issues while acting as a customer advocate to drive retention. They also collaborate with sales and product teams to identify opportunities for software utilization and ensure a cohesive client experience.
The Account Executive is responsible for generating new revenue by identifying, qualifying, and closing sales opportunities with prospective law firm clients. They will manage the full sales cycle, including prospecting, delivering product demonstrations, and maintaining accurate pipeline data in Salesforce.
The Operations Manager will lead the Support and Professional Services teams to ensure consistent client experience and operational excellence. This role involves building standardized processes, managing team performance, and driving strategic initiatives like AI adoption and retention planning.
The ESG Coordinator will support the development and implementation of the company's global ESG strategy across all business units. They will monitor progress against targets, manage ESG project documentation, and facilitate data collection for reporting purposes.
The Implementation Manager will own the end-to-end management and configuration of software products from kickoff through go-live. This role involves consulting with clients to design solutions, delivering training, and collaborating with internal teams to ensure successful project delivery.
The Customer Education Specialist will execute training plans, develop instructional materials, and deliver software training to law firm employees globally. The role involves a mix of remote web-based instruction and onsite consulting, requiring travel to customer locations.
The Platform Engineer will be responsible for the availability, security, and evolution of the AWS-based SaaS platform. Key tasks include operating production services, automating infrastructure, and supporting market expansion through repeatable deployment patterns.
The intern will be responsible for identifying, qualifying, and driving new leads into the sales funnel while supporting regional sales directors. They will also manage sales plans, conduct outbound calls, and assist in demonstrating hospitality software solutions to prospective clients.
The Project and Implementation Specialist is responsible for system implementations, on-site installations, hardware staging, and training. They work closely with Project Managers to map out and complete project deliverables while maintaining communication with customers and internal departments.
The Group Director of Commercial Growth & Pricing is responsible for driving revenue expansion, pricing strategy, and commercial performance across the Vesta portfolio. This role involves building a high-performing commercial team, implementing data-driven pricing models, and operationalizing commercial playbooks to maximize margin and growth.
The Client Manager is responsible for driving revenue growth through new logo acquisition and managing existing accounts to minimize attrition. They will oversee the entire sales process, including lead generation, product demonstrations, contract negotiations, and maintaining CRM hygiene.
Build and grow relationships with senior financial services clients, identify business challenges, and develop and negotiate complex enterprise solution proposals. Manage sales targets and client business plans while collaborating with internal teams to ensure customer satisfaction and inform solution roadmaps.
The Forward Deployed Engineer will lead technical discovery sessions and design AI-enhanced payment workflows for SaaS partners. They are responsible for managing end-to-end integrations from sandbox to production while creating reusable AI-assisted delivery assets.
The Client Success Manager will manage high-touch accounts, ensuring the success of client programs while identifying upsell opportunities. They will collaborate with product and engineering teams to resolve issues and improve platform efficiency.
The Chief Technology Officer will lead the company's technology strategy, including cloud modernization, platform scalability, and the integration of AI capabilities. They are responsible for managing engineering teams, fostering a high-performance culture, and ensuring alignment between technology investments and business goals.
The Business Development Executive will drive growth by identifying and closing new business opportunities while nurturing existing customer accounts. They will collaborate with internal teams to deliver software solutions that improve operational performance for manufacturing clients.
The Sales and Business Development Manager will establish and execute a systematic outbound sales process to drive revenue growth within the nonprofit sector. They are responsible for building a healthy sales pipeline, conducting discovery meetings, and effectively communicating the company's value proposition to prospective customers.
The Business Development Manager will establish and execute a disciplined outbound sales process to identify and convert prospective nonprofit customers. They will also build and maintain a healthy sales pipeline while effectively communicating the company's value proposition through discovery meetings and software demonstrations.
The Business Development Manager is responsible for generating new business by prospecting, demonstrating products, and closing deals with new clients. They will manage the full sales cycle while collaborating with technical and commercial teams to ensure successful project handovers.
The Senior Product Manager will own the strategy, roadmap, and performance for the cloud suite of products while driving innovation through AI and customer insights. They will bridge R&D, Sales, and Customer Service to deliver scalable, profitable solutions that meet the needs of legal professionals.
The President will hold full P&L accountability for the BEC Legal Systems business unit, driving financial growth and operational execution. They will also lead cross-functional teams to implement strategic visions and ensure high levels of customer satisfaction and market leadership.
The HR Business Partner acts as a strategic advisor to business units, aligning people strategy with business objectives. Responsibilities include managing employee relations, performance management, talent acquisition support, and ensuring compliance with federal and state employment laws.
The Account Executive will proactively engage targeted prospects through high-volume outbound outreach to generate qualified meetings and close deals. They will also manage the full sales journey, maintain accurate CRM records, and collaborate with internal teams to refine messaging and market insights.
The Account Executive will proactively engage prospects through outbound outreach and manage the full sales cycle from initial contact to closing. They will also collaborate with marketing and product teams to refine messaging and provide market insights based on customer interactions.
The Head of Cloud Platform Engineering is responsible for the architecture, operations, and security of the company's AWS cloud estate. They will lead platform engineering efforts, manage FinOps, and ensure the resilience and scalability of critical utility market infrastructure.
The Product Owner will translate product priorities into execution-ready work while leveraging AI-directed development workflows to enhance engineering efficiency. They are responsible for managing the product backlog, conducting client discovery, and ensuring precise requirements are met for mission-critical agency operations.
The role focuses on sourcing and developing an acquisition pipeline by researching software markets and identifying attractive targets. The associate will build relationships with founders and executives to communicate M&A value propositions and advance opportunities through diligence.
Lead the design and automation of AWS infrastructure using Terraform and manage CI/CD pipelines for a multi-tenant SaaS platform. Integrate AI tooling, agents, and MCP servers into engineering workflows to improve delivery speed and operational quality.
Lead the design and implementation of production-grade, reusable AI starter kits and reference architectures across various business units. Drive engineering excellence by establishing CI/CD patterns, ensuring system reliability, and mentoring junior engineers on AI-driven development lifecycles.
The Senior Sales Executive will manage the entire sales cycle, from identifying and qualifying new enterprise-level opportunities to negotiating and closing complex software contracts. They will also build long-term client relationships and collaborate with internal teams to deliver tailored manufacturing software solutions.
The Payment Sales Specialist will conduct merchant statement analysis and provide actionable insights to partners. They will also support negotiations and help merchants understand proposed payment solutions.
The Partner Account Manager is responsible for driving revenue growth and maximizing profitability across an assigned book of ISV channel partners. This includes serving as the primary point of contact for partners, developing business plans, and analyzing partner performance.
The Marketing Specialist will develop and manage email campaigns, write and optimize SEO-rich blog content, and design high-converting landing pages. This role is crucial for driving customer engagement and improving campaign performance.
