Solutions Architect

Job Description: 

Role: Solutions Architect

Who we are

RBRO Solutions builds best-of-breed software for the legal and corporate legal markets, serving customers around the globe. Join a modern, agile team that keeps us among the top companies in our industry.

Our core values: Innovation, Experience, Excellence, Partnership, Balance, Integrity, Diversity and Gratitude.

What to expect

• Build your career with a growing technology company
• A challenging, collaborative team environment
• Competitive salary and medical benefits
• Salary range: $90,000–$115,000 CAD

About the role

The Solutions Architect turns business needs into sound technical solutions. You will work with business leaders, project managers, vendor architects and subject-matter experts to identify needs, plan delivery alongside other initiatives, and make sure solutions are secure, scalable and maintainable.

Our products run as hosted cloud services and as on-premises installs at customer sites, so the role needs strong judgement across cloud, hybrid and on-premises designs.

Reports to: Director, Software Development/CTO

Responsibilities

Architecture and strategy

• Own the target architecture and the roadmap that engineering teams deliver against, documenting current state, future state and the transition between them.
• Lead modernization from .NET Framework 4.8 and Web API 2 to .NET 8/10 and ASP.NET Core, including containerizing Windows services.
• Own security architecture: Entra ID, OAuth 2.0 / OIDC, JWT, secrets management (Key Vault, Secrets Manager), encryption of data in transit and at rest, and certificate handling.
• Shape data architecture on SQL Server and PostgreSQL: schema design, stored-procedure conventions, migrations, reporting, and multi-region / DR data.
• Make sure solutions meet non-functional requirements: security, high availability, reliability, scalability, auditability, capacity and performance.
• Evaluate emerging technologies and enterprise solutions, run impact assessments, and recommend what to adopt.

Solution design and delivery

• Lead requirements gathering and turn business and non-functional requirements into solution designs, specifications and written architecture decision records.
• Work with project managers on scope and effort estimates, and with analysts on requirements and test plans.
• Document the costs, risks and benefits of each solution and communicate them to stakeholders and executives.
• Confirm that teams implement designs as intended, and lead architecture governance and design reviews.
• Take part in technical change control: changes are risk-rated, test requirements are defined, and costs and impacts are quantified.

Standards and technical leadership

• Write and publish architecture standards, guidelines and best practices, and maintain a central architecture repository.
• Improve CI/CD, test strategy and observability so releases are repeatable.
• Help the development team with debugging, performance monitoring and tuning.
• Mentor senior engineers and work with product, support and client-facing teams on technical decisions.
• Push for simpler, streamlined business processes where the benefit outweighs the risk.

Required qualifications

• Bachelor's degree in Computer Science or a related field, or equivalent education and experience.
• 5+ years in a solution architect or principle  role.
• Knowledge of microservices architecture and design principles.
• Experience in cloud-intensive environments, with a sound understanding of cloud deployment and integration patterns (Azure or  AWS).
• Experience architecting multi-vendor environments on-premises, in the cloud and in hybrid models.
• Working knowledge of application security best practices and tools for web, mobile and cloud applications.
• Experience authoring architecture standards, guidelines and process documentation at system and enterprise level.
• Ability to evaluate options on cost, risk and benefit, negotiate trade-offs between features and scalability, and drive decisions with multiple stakeholders.

Preferred qualifications

• Legal-technology experience, especially iManage Work, NetDocuments or other document management systems.
• Experience in SQL Server and PostgreSQL.
• Container orchestration and infrastructure as code.
• Real production exposure to high-availability issues, such as clustering.
• Observability at scale with New Relic, Application Insights or NLog.
• Data residency and compliance work for regulated clients.

Personal traits

• Self-starter and creative problem-solver who can lead projects with minimal direction.
• Strong analytical skills and attention to detail.
• Pulls together technical and non-technical input and resolves ambiguity respectfully.
• Clear communicator in writing, in conversation and in presentations.
• Works well independently and with everyone from senior management to individual contributors; approachable and trusted by colleagues.

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More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.