Handle inbound customer calls and emails with empathy and professionalism. Resolve issues, answer questions, and provide proactive solutions while documenting interactions and following up as needed.
Assurant
28 Remote Job Openings at Assurant
Handle high-volume inbound calls to provide expert guidance on insurance policies, billing, and claims. Process insurance documents and resolve premium discrepancies while collaborating with internal and external stakeholders.
Manage the end-to-end lifecycle of regulatory forms, translating product designs into compliant coverage documents. Partner with legal, compliance, and operational teams to ensure alignment with state filing requirements and company strategy.
Responsible for securing net-new Financial Services client partnerships through the full deal lifecycle from prospecting to closing. The role involves designing complex commercial agreements and collaborating with internal stakeholders to ensure profitable and executable solutions.
Lead the development and execution of product strategies for device protection products within the retail sector to drive profitable growth. Manage the full product lifecycle while collaborating with major brands and internal cross-functional teams to optimize customer experiences.
The Senior Workforce Analyst ensures contact center operations meet contractual SLAs by managing intraday forecasts and staffing levels across multiple sites. They coordinate responses to system outages and BCP events while providing critical status reports to stakeholders.
Manage the international plan, re-forecast cycle, and month/quarter close variance analysis for international teams. Develop KPIs, maintain the International Trend report, and provide in-depth financial analysis for stakeholders and CFOs.
The analyst supports electronic data interchange (EDI) files and system configurations to improve efficiency and compliance for insurance carriers. Key duties include performing root cause analysis on data errors and creating comprehensive procedural documentation.
The Product Manager will identify new business opportunities and develop product strategies for the Manufactured Housing line. They will collaborate with Reinsurance and Risk Management teams to enhance underwriting performance and ensure sustainable profitability.
The People Technology Manager owns the end-to-end optimization and innovation of Workday modules and HR technology solutions. This includes driving AI-enabled transformation, managing system governance, and partnering with stakeholders to align technology with global HR strategy.
Automotive Business Development Director (Southeast/Atlantic)
Assurant
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Full Time
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13 days ago
Assurant
Drive profitable business growth by acquiring new automotive dealership partnerships and implementing business development strategies. Collaborate with field and cross-functional teams to optimize product launches and maximize client profit opportunities.
Implement process improvement and automation initiatives within the global tax department to enhance financial reporting and compliance. Manage tax technology systems, provide global user training, and develop reporting tools using Power BI and SSRS.
The Motor Claims Advisor assists customers and dealers in submitting and processing warranty claims via phone or an in-house system. They analyze failure details against terms and conditions to determine whether to accept or reject claims.
Oversees strategic and operational payroll services across the US, Puerto Rico, and Canada, ensuring compliance and timely delivery. Leads a team of analysts and partners with senior stakeholders to drive digital transformation and process optimization.
Drive sales growth for Renters Insurance products within the Southeast region by identifying customer needs and executing large client deals. Manage the sales pipeline and act as a subject matter expert to resolve complex client issues and improve service offerings.
Acts as a strategic partner to VP-level leaders in Global Supply Chain and Home Warranty to align people strategy with enterprise objectives. Leads initiatives in talent development, organizational design, and change management to drive peak productivity.
The specialist manages executive customer escalations across multiple channels, including social media and regulatory agencies, to find amicable resolutions. They are responsible for investigating claims, tracking escalation data, and drafting formal correspondence for leadership review.
Act as a bridge between business and IT to ensure seamless operation of policy and claims systems across multiple customer touchpoints. Provide production support, triage system defects, and execute UAT to maintain a high-quality customer experience.
Responsible for application configuration management and acting as a liaison between customers and IT to define business requirements. The role involves performing data profiling using SQL and developing complex reports and data extracts via Power BI.
Handle inbound calls to sell insurance products such as renters and classic car insurance while meeting monthly sales goals. Maintain accurate records in data entry systems and follow all underwriting requirements and corporate policies.
The Senior Account Executive serves as a primary liaison between clients and internal teams to manage portfolios, drive sales growth, and ensure high-quality service. They are responsible for overseeing client implementations, evaluating financial performance, and providing strategic recommendations to improve program profitability.
Handle inbound customer calls and emails with empathy to resolve issues and provide proactive solutions. Document interactions accurately and participate in special projects while maintaining a professional demeanor.
The role involves providing production support, triaging system issues, and collaborating with IT and business stakeholders to ensure operational continuity. You will also gather requirements, execute system testing, and manage defect tracking to support enterprise-level initiatives.
The specialist evaluates and optimizes operational workflows and systems to improve efficiency and support strategic organizational goals. They act as a liaison between stakeholders and technical teams while managing improvement projects and maintaining system performance.
The developer will be responsible for building and implementing secure Identity and Access Management (IAM) solutions using SailPoint IdentityIQ, focusing on developing connectors, workflows, rules, and enhancements to meet business and security standards. This role also involves supporting day-to-day maintenance and designing integrations for provisioning and de-provisioning applications.
The Senior IT QA Analyst will actively participate in an agile team, performing QA activities such as analyzing stories, writing and executing test cases, and documenting defects for software components. Responsibilities also include leading test initiatives, developing test strategies, suggesting process improvements, and contributing to automation efforts.
The specialist will locate and contact former tenants, guiding them on determining the best course of action regarding their debt while adhering to State and Federal collection laws. Key duties involve meeting collection targets while maintaining high-quality customer service and regulatory compliance.
The Sr. Counsel will provide legal advice and transactional support to Assurant’s Connected Living business, working strategically with multiple client teams. Responsibilities include drafting, negotiating, and interpreting complex commercial agreements and advising on legal risks and compliance.
