The specialist manages high-level customer escalations from social media, regulatory agencies, and legal bodies. Responsibilities include investigating claims, drafting formal correspondence, and proposing settlement agreements to ensure amicable resolutions.
Assurant
32 Remote Job Openings at Assurant
Lead the LATAM TechHub by managing agile teams to ensure high-quality delivery of regional customizations on global platforms. Accountable for engineering execution, operational discipline, and the management of the regional OPEX budget.
Content Production Specialist (Bilingual - Spanish & English, Device Technology)
Assurant
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Full Time
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7 days ago
Assurant
Perform quality assurance on technical support content for consumer devices, primarily in Spanish, to ensure accuracy and adherence to style guidelines. Approve and publish content via CMS while collaborating with global technical writers and QA specialists.
Drive the success of a Property & Casualty product portfolio by defining innovative solutions and aligning them with business objectives. Lead the product vision through research, financial analysis, and cross-functional collaboration to develop and market new product features.
Responsible for messaging, positioning, and materials to support consumer and B2B audiences for Retail and OEM clients. Uses data and insights to provide strategic recommendations that optimize program performance and grow client partnerships.
Act as a bridge between business and IT to ensure seamless operation of policy and claims systems across multiple customer touchpoints. Provide production support, triage system defects, and execute UAT to maintain a high-quality customer experience.
Monitor and manage real-time call and chat traffic to ensure client contractual SLAs are met. Coordinate staffing levels and offline activities while analyzing intraday and historical performance trends.
Responsible for application configuration management and acting as a liaison between customers and IT to define business requirements. The role involves performing data profiling using SQL and developing complex reports and data extracts via Power BI.
Draft, review, and negotiate commercial contracts and insurance carrier agreements for the Global Housing business. Provide strategic legal and regulatory guidance to internal teams to mitigate risk and support business growth.
The role involves performing Solvency II calculations, contributing to model development, and automating regular reports. The assistant will also support annual reporting templates, the Actuarial Function Report, and the Own Risk Solvency Assessment.
Assist customers and dealers in submitting motor insurance claims via phone or the internal system. Evaluate claim details against terms and conditions to determine whether to accept or reject the claim.
Implement process improvement and automation initiatives within the global tax department using emerging technologies. Manage financial reporting tax data and maintain systems such as ONESOURCE and Power BI for global reporting and compliance.
Draft, review, and negotiate a wide range of commercial contracts including vendor, customer, and SaaS agreements. Partner with business stakeholders to provide strategic legal guidance and mitigate risk for wireless and extended protection programs.
Define and execute cross-sell and upsell sales strategies across U.S. Connected Living Operations to drive incremental revenue. Lead the design of sales programs, agent incentive structures, and AI-driven enablement tools across multiple customer service channels.
Handle inbound calls to sell insurance products such as renters and classic car insurance while meeting monthly sales goals. Maintain accurate records in data entry systems and follow all underwriting requirements and corporate policies.
The Senior Account Executive serves as a primary liaison between clients and internal teams to manage portfolios, drive sales growth, and ensure high-quality service. They are responsible for overseeing client implementations, evaluating financial performance, and providing strategic recommendations to improve program profitability.
Handle inbound customer calls and emails with empathy to resolve issues and provide proactive solutions. Document interactions accurately and participate in special projects while maintaining a professional demeanor.
The Business Product Manager will own and manage the product backlog, ensuring alignment between business priorities and development efforts. They will facilitate Agile ceremonies and collaborate with cross-functional teams to translate business needs into actionable features and stories.
The role involves providing production support, triaging system issues, and collaborating with IT and business stakeholders to ensure operational continuity. You will also gather requirements, execute system testing, and manage defect tracking to support enterprise-level initiatives.
The role involves providing production support for complex business systems and triaging operational issues. You will also collaborate with cross-functional teams to gather requirements, execute system testing, and manage defect tracking.
The AVP serves as the primary owner of established client relationships, leading cross-functional teams to ensure seamless execution and long-term partnership growth. They are responsible for developing strategies to drive revenue, managing client contracts, and resolving complex issues to meet performance metrics.
The Senior Omnichannel Analyst will analyze customer journey data to uncover actionable insights and drive improvements across digital and assisted channels. They will partner with cross-functional stakeholders to influence roadmaps and support the development of automated reporting solutions.
The specialist evaluates and optimizes operational workflows and systems to improve efficiency and support strategic organizational goals. They act as a liaison between stakeholders and technical teams while managing improvement projects and maintaining system performance.
The AVP of Business Development is responsible for sourcing and securing new MSO partnership opportunities to drive EBITDA growth across mobile, broadband, and cable sectors. This role involves leading the full deal lifecycle, from prospecting and negotiation to contract execution, while orchestrating cross-functional teams to deliver strategic value.
The Senior Developer is responsible for designing technical solutions, leading development projects, and ensuring alignment with architecture standards. They will collaborate with cross-functional teams to drive problem resolution and deliver high-quality software on schedule.
This role is responsible for identifying and pursuing new client relationships to drive revenue growth within the Financial Services business unit. The lead will manage the full sales lifecycle, including prospecting, RFI/RFP coordination, and cross-functional collaboration to ensure successful client installation.
The developer will be responsible for building and implementing secure Identity and Access Management (IAM) solutions using SailPoint IdentityIQ, focusing on developing connectors, workflows, rules, and enhancements to meet business and security standards. This role also involves supporting day-to-day maintenance and designing integrations for provisioning and de-provisioning applications.
The role primarily involves leading the creation, approval, and timely delivery of all business performance reporting, which includes automating manual processes and ensuring optimized SQL queries for dashboards. Additionally, the analyst will serve as the main contact for reporting inquiries, document requirements, and conduct training sessions on reporting tools.
The Senior IT QA Analyst will actively participate in an agile team, performing QA activities such as analyzing stories, writing and executing test cases, and documenting defects for software components. Responsibilities also include leading test initiatives, developing test strategies, suggesting process improvements, and contributing to automation efforts.
This role involves implementing process improvement and automation initiatives within the tax department by executing strategies and training global team members on new technologies. Additionally, the analyst will manage and maintain critical financial reporting tax data and processes across various tax systems, ensuring compliance with changing regulations.
The specialist will locate and contact former tenants, guiding them on determining the best course of action regarding their debt while adhering to State and Federal collection laws. Key duties involve meeting collection targets while maintaining high-quality customer service and regulatory compliance.
The Sr. Counsel will provide legal advice and transactional support to Assurant’s Connected Living business, working strategically with multiple client teams. Responsibilities include drafting, negotiating, and interpreting complex commercial agreements and advising on legal risks and compliance.
