The Automotive F&I Account Specialist is responsible for achieving performance standards for automotive clients and resolving discrepancies in product sales and profit margins. They will also conduct client meetings, facilitate training on company products, and manage business expenses while traveling to client sites.
The specialist is responsible for maintaining customer accounts, processing premium payments, and resolving complex exception items through research and analysis. They also manage client mailboxes, lead projects, and participate in conference calls to improve processes and resolve time-sensitive issues.
The Director of Business Development is responsible for driving profitable growth by acquiring new dealership partnerships and implementing strategic sales initiatives. They will collaborate with field teams to provide product solutions, conduct market analysis, and ensure consistent sales process execution.
The associate will manage the end-to-end shipping insurance claims process, including filing claims with carriers and communicating with customers. They will also provide general customer support via email, live chat, and telephone.
The intern will support SOX management testing, Model Audit Rule (MAR) testing, and new process implementations. They will also assist with external audit tasks and other departmental assignments as needed.
The Account Manager will support day-to-day client relationships by coordinating deliverables, monitoring performance, and driving internal operational alignment. They are responsible for leading client meetings, managing project trackers, and analyzing data to recommend service improvements.
Lead and support a team of up to 15 claims adjusters while overseeing claims administration, adjudication, and compliance. Use performance data to identify trends, provide coaching, and ensure service levels are met in a high-volume environment.
The role involves providing editorial governance and quality oversight for marketing content across various channels while ensuring brand alignment and compliance. You will also manage AI-assisted workflows and collaborate with stakeholders to improve messaging effectiveness.
The manager will lead the measurement, analysis, and optimization of digital experiences to drive business growth and customer engagement. They will partner with cross-functional teams to deliver actionable insights and establish performance governance frameworks.
The Business Systems Analyst will lead system testing activities and translate business requirements into functional solutions within enterprise platforms. They will also drive process improvements and automation initiatives to enhance efficiency across global sourcing operations.
The Executive Resolution Specialist investigates and resolves complex customer escalations across multiple channels including social media and regulatory agencies. They are responsible for tracking incident data, proposing settlement agreements, and identifying process improvements to enhance the customer experience.
The intern will support the attention and tracking of service center and call center requests while managing operational cases and reports. They are also responsible for updating information in systems and providing process support to ensure a high-quality customer experience.
The supervisor is responsible for managing the Executive Escalation team, including hiring, performance reviews, and mentoring staff. They also oversee reporting, process improvements, and serve as a liaison between the team and key stakeholders.
The supervisor provides direct leadership and operational oversight for contract maintenance associates to ensure service excellence and regulatory compliance. They are responsible for managing team performance, resolving complex contract escalations, and driving continuous improvement initiatives.
The role involves crafting compelling, data-backed B2B narratives and proposal strategies to position the company as a preferred partner. You will collaborate with cross-functional teams to translate complex technical information into persuasive sales content and RFP responses.
The Director is responsible for the development and implementation of client and product initiatives for MSO and Broadband providers. They lead matrix resources across various disciplines to ensure the successful, on-time delivery of complex solutions from concept to rollout.
The Cybersecurity Analyst will manage performance access review activities, validate user access lists, and coordinate artifacts for external audit engagements. Additionally, the role involves administering security tools, monitoring threats, and ensuring adherence to regulatory frameworks like PCI-DSS and SOX.
The Motor Claims Advisor assists customers with claims via phone or the in-house system, The Connection. They evaluate claim details against terms and conditions to determine whether to accept or reject the submission.
The Lead Account Executive acts as the primary relationship manager, developing strategic account plans to drive growth and client satisfaction. They coordinate cross-functional teams to ensure service delivery, manage contract lifecycles, and oversee operational compliance.
The Client Management Coordinator supports the implementation and launch of new client programs while serving as a primary point of contact for inquiries and issue resolution. They are also responsible for analyzing operational data to develop reports and driving process improvements to enhance client experience.
The associate will handle inbound calls to fulfill insurance needs and sell renters insurance products to customers. They will also perform outbound follow-up calls on existing quotes while meeting departmental sales goals.
The Hazard Forecaster analyzes historical workload data and trends to develop accurate volume forecasts and staffing recommendations. They also present these insights to operational stakeholders and continuously improve forecasting models and methodologies.
Handle inbound customer calls and emails with empathy to resolve issues and provide proactive solutions. Document interactions accurately and participate in special projects while maintaining a professional demeanor.
Handle inbound customer calls and emails to resolve issues and provide proactive solutions with professionalism. Document all interactions and participate in special projects to deliver an exceptional customer experience.
Responsible for securing net-new Financial Services client partnerships through the full deal lifecycle from prospecting to closing. The role involves designing complex commercial agreements and collaborating with internal stakeholders to ensure profitable and executable solutions.
The Motor Claims Advisor assists customers and dealers in submitting and processing warranty claims via phone or an in-house system. They analyze failure details against terms and conditions to determine whether to accept or reject claims.
The specialist evaluates and optimizes operational workflows and systems to improve efficiency and support strategic organizational goals. They act as a liaison between stakeholders and technical teams while managing improvement projects and maintaining system performance.
The Sr. Counsel will provide legal advice and transactional support to Assurant’s Connected Living business, working strategically with multiple client teams. Responsibilities include drafting, negotiating, and interpreting complex commercial agreements and advising on legal risks and compliance.
