Coordinate day-shift service desk operations and manage Service Desk Analysts to ensure efficient technical issue resolution. Develop and maintain Standard Operating Procedures while tracking metrics to improve overall service quality and customer satisfaction.
Online Jobs (227,774)
Senior Director, Chief of Staff to EVP and Chief Legal Officer
Jazz Pharmaceuticals
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Full Time
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3 Weeks Ago
Jazz Pharmaceuticals
Acts as a strategic partner and force multiplier for the EVP and Chief Legal Officer to drive critical initiatives across Legal, Compliance, and Government Affairs. Responsible for managing the operating rhythm, executive communications, and the integration of AI and technology to improve organizational productivity.
The role involves managing high-volume billing cases, resolving customer disputes, and maintaining accurate accounts receivable records. Additionally, the specialist will perform billing audits and assist with month-end closing procedures.
Lead the strategic direction and growth of the Cortex and Prisma Cloud Technical Services organization in North America. Focus on driving platform adoption, managing customer journeys, and overseeing people management and team culture development.
Execute privacy audits and assessments to help clients navigate global privacy legislation and compliance requirements. Manage client relationships and document testing results in accordance with company standards.
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Respond to guest inquiries across multiple digital channels and assist users with app-related account and booking tasks. Act as a liaison between guest feedback and internal teams to improve operational processes and the overall guest experience.
Virtual Customer Service Agent
Reliable Security Staffing LLC
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Full Time
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3 Weeks Ago
Reliable Security Staffing LLC
The agent will handle customer inquiries via phone, email, and chat to resolve issues and provide service information. They are also responsible for documenting interactions and assisting in the onboarding of new team members.
Support developers building with LiveKit by triaging bugs, writing sample code, and updating technical documentation. Collaborate with Sales and Partnerships teams to ensure customer success and product adoption.
Manage enterprise accounts to drive retention, growth, and advocacy through strategic relationship building and data-driven engagement. Collaborate with product and support teams to champion customer insights and streamline success activities.
Manage a high-touch book of mid-market and enterprise accounts to ensure onboarding, retention, and growth. Drive expansion revenue and conduct strategic business reviews to maximize customer value and prevent churn.
Manage the operational lifecycle of post-tax and pre-tax accounts while serving as the control center for the customer support team. Focus on building and optimizing workflows and translating customer feedback into product roadmap recommendations.
Design and maintain scalable onboarding programs, automations, and digital resources to enable customer self-sufficiency. Monitor customer health data at scale to proactively drive retention and expansion through programmatic touchpoints.
Lead the Reporting team to evolve Vanta's reporting platform into a scalable, AI-powered experience for GRC Program Orchestration. Drive the execution of strategic initiatives across enterprise reporting, historical analytics, and certified data infrastructure.
The Forward Deployed Engineer owns the technical implementation of complex integration workflows and custom API builds for clients. They act as a technical consultant, bridging the gap between business objectives and technology ecosystems while providing feedback to the R&D team.
Lead and scale a high-performing reporting team to evolve Vanta's reporting platform into a scalable, AI-powered experience. Partner with Product and Design to define the long-term technical strategy for enterprise reporting and data-driven product experiences.
Inbound Sales Development Representative
SewerAI Corporation
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Full Time
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3 Weeks Ago
SewerAI Corporation
The SDR is responsible for prospecting, qualifying, and nurturing leads to drive sales growth for an AI-powered water infrastructure platform. They must respond to inbound inquiries and schedule appointments for the sales team while maintaining a pipeline in Salesforce.
Act as a technical advisor and partner to customers to ensure the successful deployment and stabilization of AI-powered workflows. Translate customer needs into product feedback to guide the evolution of the company's ranking models and API systems.
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Displays Software Engineer
Reliable Robotics Corporation
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Full Time
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3 Weeks Ago
Reliable Robotics Corporation
Design, architect, and build real-time user interface applications for controlling automated aircraft systems across browser-based and embedded platforms. Manage the entire application lifecycle while collaborating with designers, systems engineers, and pilots to ensure safety and certifiability.
Lead M&A transactions, strategic investments, and equity financings while building scalable corporate governance infrastructure. Implement AI-assisted legal workflows to reduce outside counsel spend and accelerate deal cycle times.
Lead the technical sale end-to-end, including discovery, solution design, and the execution of POCs to drive technical closure. Partner with Account Executives to architect solutions on the Tray.ai platform that solve complex enterprise business problems.
Head of Revenue Operations
Lightspeed Commerce, Inc.
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Full Time
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3 Weeks Ago
Lightspeed Commerce, Inc.
Oversee global revenue operations, planning, and GTM tools while collaborating with Sales, Marketing, and Finance to align growth strategies. Lead and develop a diverse team of managers to optimize revenue growth and operational efficiency across all markets.
Adjunct Faculty - Introduction to American Politics
Arizona College of Nursing
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Full Time
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3 Weeks Ago
Arizona College of Nursing
The adjunct instructor delivers course content via lectures and demonstrations in classroom or online environments while following an established syllabus. Responsibilities include evaluating student performance, managing classroom behavior, and providing academic counseling and mentoring.
Build and lead Hebbia's presence in the APAC region by managing the full sales cycle for institutional financial accounts. Collaborate with leadership to define go-to-market strategies and eventually hire and scale a regional team.
Territory Representative - Oklahoma
Benjamin Moore & Co
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Full Time
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3 Weeks Ago
Benjamin Moore & Co
Drive sustainable sales and market share growth within the Oklahoma and Southern Kansas territory. Lead the implementation of product placement and programs while providing expert consultative service to retail partners.
The Director will unify onshore and offshore operational resources into a cohesive team by establishing a common language of performance and accountability. They are responsible for bridging communication gaps, ensuring operational readiness, and scaling international teams to support growth.
Lead a team to ensure operational excellence through rigorous performance integrity, quality governance, and continuous process improvement. Manage SLA and KPI targets while driving a culture of accountability and maintaining strong stakeholder relationships.
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Lead and mentor the Service Delivery team in Tier 1 and Tier 2 consulting initiatives while providing subject matter expertise on healthcare payment policies and plan operations. Act as a primary escalation point for complex client issues and collaborate with internal teams to drive product improvements and user adoption.
Perform structural analysis and design of steel frames, concrete members, and foundations for new nuclear facilities and plant upgrades. Prepare design calculations, develop specifications, and support designers with drawing development while collaborating across disciplines.
The role is responsible for maximizing revenue and adoption of channel product expansions and cross-functional technology offerings. This includes developing product strategy, leading cross-functional alignment, and driving the launch and adoption of key features.
Senior Business Manager, Sales Execution & Sales Operations Strategy
Sazerac Company
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Full Time
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3 Weeks Ago
Sazerac Company
This role drives national sales execution effectiveness and shapes the long-term commercial strategy to accelerate portfolio growth. It involves leading sales tracking, overseeing new business development, and managing key sales tools and vendor relationships.
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