Customer Support 2.0
Handle inbound and outbound customer service calls while maintaining accurate records in internal systems. Provide efficient and courteous service to clients while meeting performance standards.
Browse Remote Jobs in United States (136,270)
Remote Pledge Drive Specialists and Donation Processors
The specialist will handle inbound donor calls to process pledges and donations while accurately recording transaction details in computer systems. They are responsible for following approved scripts, maintaining compliance standards, and providing professional support for nonprofit campaigns.
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Provide remote customer support by receiving inbound calls and resolving customer inquiries or concerns. Document interactions accurately and navigate multiple computer applications to assist with accounts, reservations, or transactions.
Remote Customer Service Professional — Multiple Client Programs
The professional will provide customer support for various client programs by answering inbound calls and assisting with account needs. Responsibilities also include processing service requests, coordinating assistance, and accurately documenting customer interactions.
Remote Nonprofit Donation Processor / Pledge Drive Specialist
The role involves answering inbound donor calls to accurately process pledges and contributions according to campaign scripts. You will be responsible for navigating computer systems to confirm transaction details while maintaining high standards of professionalism and confidentiality.
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Market Development Champion (Philadelphia/New Jersey Market)
The Market Development Champion is responsible for driving sales, product placement, and merchandising support for company brands within the assigned retail market. This role involves developing business plans, executing promotional events, and maintaining strong relationships with store management and retail brokers.
Staff Workday Engineer
The Staff Workday Engineer will drive the strategy, design, and delivery of Workday HR technology initiatives while partnering with stakeholders to translate business needs into scalable solutions. This role involves leading configuration, testing, and deployment efforts while providing guidance to offshore teams and external partners.
Claims Senior Casualty Adjuster
The Claims Senior Casualty Adjuster manages moderate to high complexity insurance claims by conducting liability investigations and evaluating coverage. They are responsible for negotiating settlements, documenting claim files, and ensuring compliance with regulatory and statutory requirements.
Aviation Recruiter
The Aviation Recruiter will develop and implement creative recruitment strategies to build a qualified candidate pool for various aviation positions. Additionally, the role involves business development to secure new client accounts and managing relationships throughout the staffing process.
Aviation Recruiter Assistant
The Aviation Recruiter Assistant will assist with the recruitment process by drafting requisitions and submitting applicant information into the company portal. They will also work to develop and maintain relationships with applicants throughout the staffing process.
Open Source Community Engineer
Coordinate and track customer contribution engagements while collaborating with internal product and engineering teams. Manage contributor recognition programs and promote team initiatives both internally and externally.
Support Analyst
The Support Analyst provides technical assistance for digital healthcare applications by managing support tickets and troubleshooting user issues. They also collaborate with development teams to identify recurring problems and improve application guidance and documentation.
Human-Centered Design (HCD) Specialist
The HCD Specialist will conduct user research and usability testing to improve digital health applications for federal clients. They will collaborate with cross-functional teams to translate research findings into actionable design improvements and accessible user experiences.
Technical Writer
The Technical Writer will develop and maintain user guides, SOPs, and technical documentation for digital applications supporting federal healthcare clients. They will collaborate with developers and subject matter experts to ensure documentation is accurate, accessible, and aligned with system updates.
Transition of Care - RN Care Manager
Develops and facilitates complex care management activities, including personalized care plans and education for members and their families. Coordinates with providers and community resources to address unmet needs and monitors member progress toward care goals.
Customer Success Manager, Site Research
The Customer Success Manager is responsible for managing the post-sales relationship, driving product adoption, and ensuring customer retention for the Verily Viewpoint Site CTMS portfolio. They will act as a trusted advisor to stakeholders, execute renewals, and collaborate cross-functionally to advocate for customer needs.
Video Customer Support Manager - North Eastern Region - US Remote
The Video Customer Support Manager is responsible for managing customer contracts, relationships, and service delivery for video solution product lines. They act as a single point of contact to ensure SLA compliance, coordinate technical resources, and drive operational success for customers.
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Technical Support Specialist - Tier II, Radius Mapping
The Technical Support Specialist will manage Zendesk inquiries and troubleshoot complex cloud SaaS solutions for public safety platforms. They will collaborate with engineering teams to resolve software bugs while ensuring adherence to critical SLA and KPI performance metrics.
Senior Solutions Architect - US Remote
The Solution Architect is responsible for the end-to-end deployment of public safety applications, including Computer Aided Dispatch and Records Management Systems. They manage project scope, interface integration, and direct customer interaction to ensure successful delivery within schedule and cost constraints.
Regional Sales Director, Immunology - Central Region
The Regional Sales Director leads a team of District Managers to execute customer engagement strategies and achieve regional business objectives. They are responsible for P&L management, talent development, and building strategic relationships with healthcare leaders.
Regional Sales Director, Immunology – West Region
The Regional Sales Director leads a team of District Managers to execute customer engagement strategies and achieve regional business objectives. They are responsible for P&L management, talent development, and ensuring the delivery of clinical product information to healthcare providers.
Project Manager
The Project Manager will lead the end-to-end implementation of a Salesforce-based commercial cannabis licensing solution for government clients. Responsibilities include managing Agile governance, stakeholder coordination, vendor oversight, and ensuring successful deployment and transition.
Sr. Specialized Sales - Chicago
The Regional Sales Manager will develop and implement sales strategies to acquire new enterprise clients for the NIaaS platform. Responsibilities include managing the full sales cycle, from lead generation and pitching to closing complex deals.
Sr. Specialized Sales - Las Vegas
The Regional Sales Manager will develop and implement sales strategies to acquire new enterprise clients and manage the full sales cycle from lead to close. They are responsible for pitching solutions, conducting platform demos, and orchestrating large deals while meeting or exceeding regional revenue targets.
Sr. Specialized Sales - Utah
The Regional Sales Manager will develop and implement sales strategies to acquire new enterprise clients for the NIaaS platform. Responsibilities include managing the full sales cycle from lead generation to closing, while collaborating with internal teams to meet revenue targets.
Sr. Specialized Sales - Boise
The Regional Sales Manager will develop and implement sales strategies to acquire new enterprise clients and manage the full sales cycle from lead to close. They are responsible for pitching solutions, conducting platform demos, and orchestrating large deals while meeting or exceeding regional revenue targets.
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Tell us what you’re after and we email you new remote jobs that match. Free. Unsubscribe in one click.
Sr. Specialized Sales - Minnesota
The Regional Sales Manager will develop and implement sales strategies to acquire new enterprise clients and meet regional revenue targets. Responsibilities include managing the full sales cycle, from lead generation and platform demonstrations to closing complex deals.
Sr. Specialized Sales - Kansas City
The Regional Sales Manager will develop and implement sales strategies to acquire new enterprise clients and meet regional revenue targets. Responsibilities include managing the full sales cycle, from lead generation and account mapping to delivering platform demos and closing complex deals.
Sr. Specialized Sales - Pennsylvania
The Regional Sales Manager will develop and implement sales strategies to acquire new enterprise clients for the NIaaS platform. Responsibilities include managing the full sales cycle, from lead generation and pitching to closing complex deals.
Sr. Specialized Sales - Atlanta
The Regional Sales Manager will develop and implement sales strategies to acquire new enterprise clients for the NIaaS platform. Responsibilities include managing the full sales cycle from lead generation to closing, conducting platform demos, and collaborating with internal teams to meet revenue targets.
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