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Handle inbound and outbound customer service calls while maintaining accurate records in internal systems. Provide efficient and courteous service to clients while meeting performance standards.
Key
Responsibilities:
Handle
inbound and outbound customer service calls on
behalf of various clients
Provide accurate, courteous, and efficient service
Enter
customer information into internal systems with
attention to detail
Follow
up with customers when necessary
Maintain performance standards and qualify for growth
opportunities
High
school diploma or equivalent
Strong
communication and interpersonal skills
Reliable internet and a quiet workspace
Basic
computer proficiency (Microsoft Office, typing, etc.)
Flexibility to set your own hours, including evenings and
weekends
Technical
Requirements (Required Before Starting Work):
Windows 11 operating system
16 GB
RAM (required for top clients)
Desktop or laptop (no Chromebooks or Macs)
Dual
monitors (not needed at the time of application
submission)
USB
noise-canceling headset
Hardwired internet connection
Start
at $12–$15/hour
Advancement opportunities based on performance
100%
remote work
Supportive and professional virtual team
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