Remote Technical Support Manager Jobs

32 Technical Support Manager jobs available for remote work from home. Apply for positions such as Technical Support Manager, Technical Support Manager, Manager, Technical Support and more! Discover the best work-from-home or hybrid, full- and part-time jobs.

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Remote Technical Support Manager Jobs (32)

Search = Technical Support Manager

Technical Support Manager

Aggreko · Full Time · 2 hours ago
Aggreko
🌎 France, Netherlands, Spain, United Kingdom ⭐ 10+ yrs exp πŸ’Ό Support Technical Support Manager
Lead and evolve the Technical Support Desk to ensure high-quality technical assistance and product compliance across Europe. Drive operational growth by implementing AI tools, optimizing solution sizing, and managing technical knowledge across teams.

Technical Support Manager

Qlik · Full Time · 2 Days Ago
Qlik
🌎 Spain ⭐ 5-10 yrs exp πŸ’Ό Support Technical Support Manager
Lead global 24x7 technical support operations for SaaS enterprise solutions to ensure high availability and service delivery. Partner with cross-functional teams to improve product quality and drive customer satisfaction through optimized support processes.
Twilio is hiring for remote Manager, Technical Support

Manager, Technical Support

Twilio · Full Time · 1 Week Ago
Twilio
🌎 India ⭐ 10+ yrs exp πŸ’Ό Support
Lead a Technical Support team in India to deliver an extraordinary customer experience while meeting operational KPIs. Manage team development, handle high-priority escalations, and optimize support workflows through data-driven insights.
Attio is hiring for remote Technical Support Manager

Technical Support Manager

Attio · Full Time · 2 Weeks Ago
Attio
🌎 United Kingdom πŸ’΅ Β£90000 - Β£100K per year ⭐ 5-10 yrs exp πŸ’Ό Support Technical Support Manager
Lead and develop a team of Technical Support Specialists to deliver world-class customer experiences at scale. Partner with Product and Engineering teams to resolve complex technical issues and advocate for customer needs to inform the product roadmap.
Autodesk is hiring for remote Technical Support Manager

Technical Support Manager

Autodesk · Full Time · 2 Weeks Ago
Autodesk
🌎 India ⭐ 10+ yrs exp πŸ’Ό Support Technical Support Manager
Lead a team of specialists providing technical solutions and troubleshooting for 3D design and engineering software for EMEA customers. Manage service delivery performance, budgets, and cross-functional relationships with product development and management teams.

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Granicus is hiring for remote Manager - Technical Support

Manager - Technical Support

Granicus · Full Time · 3 Weeks Ago
Granicus
🌎 United States πŸ’΅ $64000 - $72000 per year ⭐ 5-10 yrs exp πŸ’Ό Support
Lead a global 24/7 technical support team, overseeing recruiting, coaching, and service delivery across multiple channels. Drive strategic initiatives to improve customer experience and manage critical incident communications and escalations.
Twilio is hiring for remote Manager, Technical Support

Manager, Technical Support

Twilio · Full Time · 5 Weeks Ago
Twilio
🌎 Colombia ⭐ 2-5 yrs exp πŸ’Ό Support
Lead a Technical Support team in LATAM focusing on operational excellence and meeting KPIs like CSAT and SLA adherence. Manage team development, handle high-priority escalations, and optimize support workflows to enhance customer experience.
Twilio is hiring for remote Manager, Technical Support

Manager, Technical Support

Twilio · Full Time · 5 Weeks Ago
Twilio
🌎 Colombia ⭐ 2-5 yrs exp πŸ’Ό Support
Lead a Technical Support team in LATAM focusing on accounts and billing to ensure operational excellence and high customer satisfaction. Manage team performance, handle critical escalations, and optimize support workflows using data-driven insights.
Skydio is hiring for remote Manager, Technical Support

Manager, Technical Support

Skydio · Full Time · 7 Weeks Ago
Skydio
🌎 United States πŸ’΅ $100K - $130K per year ⭐ 2-5 yrs exp πŸ’Ό Support
Lead and coach remote B2B technical support teams to resolve complex product and operational issues for autonomous drone systems. Drive operational efficiency and customer satisfaction through KPI management and process improvement.

Technical Support Manager

MXR Imaging, Inc. · · 18 Weeks Ago
MXR Imaging, Inc.
🌎 United States ⭐ 5-10 yrs exp πŸ’Ό Support Technical Support Manager
Technical Support Engineers will travel to execute required service requests, including repairs, planned maintenance, and equipment installations/de-installations, while providing on-demand phone and on-site support. Responsibilities also include accurately submitting paperwork, promoting positive customer relationships, and collaborating with sales and operations on technical issues.
Drata is hiring for remote Manager, Technical Support - US

Manager, Technical Support - US

Drata · Full Time · 6 Days Ago
Drata
🌎 United States πŸ’΅ $100K - $155K per year ⭐ 5-10 yrs exp πŸ’Ό Support
Lead and develop a team of Technical Support Engineers to deliver high-quality support for a complex SaaS platform. Oversee day-to-day operations, manage high-priority escalations, and partner with Engineering and Product teams to improve platform supportability.
Drata is hiring for remote Senior Manager, Technical Support - Mexico

Senior Manager, Technical Support - Mexico

Drata · Full Time · 1 Week Ago
Drata
🌎 Mexico πŸ’΅ 1150K - 1495K per year ⭐ 10+ yrs exp πŸ’Ό Support
Lead and scale a high-performing technical support organization by managing support managers and senior contributors. Drive operational excellence and partner with Engineering and Product teams to improve platform supportability and customer outcomes.
Drata is hiring for remote Manager, Technical Support - Mexico

Manager, Technical Support - Mexico

Drata · Full Time · 1 Week Ago
Drata
🌎 Mexico πŸ’΅ 850K - 1150K per year ⭐ 5-10 yrs exp πŸ’Ό Support
Lead and develop a team of Technical Support Engineers while overseeing day-to-day operations, queue health, and SLA adherence. Partner with Engineering and Product teams to resolve high-priority escalations and improve platform supportability.

Senior Manager, Technical Support (Philippines Remote)

Turnitin, LLC · Full Time · 2 Weeks Ago
Turnitin, LLC
🌎 Philippines ⭐ 10+ yrs exp πŸ’Ό Support
Manage multiple teams of specialists and leads to ensure successful user support and continuous improvement of team performance. Oversee service outages, handle escalations, and collaborate with leadership to optimize support processes and systems.

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Business Operations Manager, Technical Support Ops

Samsara · Full Time · 10 Weeks Ago
Samsara
🌎 Canada πŸ’΅ 113K - 133K per year ⭐ 5-10 yrs exp πŸ’Ό Support Business Operations Manager
The Business Operations Manager will partner with Technical Support leadership to drive operational excellence and data-informed decision-making. They will lead cross-functional initiatives, manage reporting frameworks, and operationalize AI governance to improve efficiency and customer experience.

Business Operations Manager, Technical Support Ops

Samsara · Full Time · 11 Weeks Ago
Samsara
🌎 United States πŸ’΅ $106K - $161K per year ⭐ 5-10 yrs exp πŸ’Ό Support Business Operations Manager
The Business Operations Manager will partner with Technical Support leadership to drive operational excellence and data-informed decision-making. They will lead cross-functional initiatives, manage reporting frameworks, and operationalize AI governance to improve efficiency and customer experience.

Manager, Technical Support Engineering - East

Tines · Full Time · 11 Weeks Ago
Tines
🌎 United Kingdom πŸ’΅ $130K - $145K per year ⭐ 5-10 yrs exp πŸ’Ό Support
Lead, mentor, and coach a team of high-performing Technical Support Engineers while driving operational efficiency and process improvements. Collaborate with cross-functional teams to resolve complex technical issues and ensure a world-class customer experience.

Senior Manager, Technical Support (Philippines Remote)

Turnitin, LLC · · 18 Weeks Ago
Turnitin, LLC
🌎 Philippines ⭐ 10+ yrs exp πŸ’Ό Support
This role involves managing multiple teams of Specialists and team leads to ensure successful user support and continuous improvement of team capabilities and performance, including handling live service outages and delivering regular performance reporting to the Support Director. Key duties include managing team performance through goal setting, feedback, and coaching, while also collaborating with leadership to refine processes and systems.

Technical Support Manager - West Coast/Pacific Time Zone

Tenable, Inc. · Full Time · 20 Weeks Ago
Tenable, Inc.
🌎 United States πŸ’΅ $102K - $136K per year ⭐ 2-5 yrs exp πŸ’Ό Support Technical Support Manager
The role involves leading and mentoring a multi-shift Support Engineering team to achieve high levels of customer satisfaction, balancing team development with the delivery of a stellar support experience. This includes defining and monitoring KPIs, managing technical escalations, and collaborating with R&D and Product Management for swift issue resolution.

Senior Manager, Technical Support (Philippines Remote)

Turnitin, LLC · Full Time · 28 Weeks Ago
Turnitin, LLC
🌎 Philippines ⭐ 10+ yrs exp πŸ’Ό Support
The Senior Manager will manage multiple teams to ensure successful user support and continuous improvement of team capabilities. Responsibilities include performance management, handling escalations, and collaborating with leadership to enhance processes.

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STERIS Corporation is hiring for remote Manager, Customer Technical Support

Manager, Customer Technical Support

STERIS Corporation · Full Time · 3 Days Ago
STERIS Corporation
🌎 United States πŸ’΅ $85000 - $105K per year ⭐ 5-10 yrs exp πŸ’Ό Support
Oversees a team of 20-30 Technical Support Specialists providing support for Sterile Processing Workflow software. Manages escalations, coordinates 24/7 staffing, and ensures project implementations meet internal and customer SLAs.

Technical Sales Manager (Sales Support)

MillerKnoll · Full Time · 1 Week Ago
MillerKnoll
🌎 Oman, Romania ⭐ 2-5 yrs exp πŸ’Ό Sales Sales Manager
The role focuses on supporting Sales Managers and Dealers by providing technical product information and managing the sales opportunity process until the point of order. Key duties include coordinating with Customer Care for order processing and developing quotations for tenders and RFPs.

Manager, Level 2 Technical Support

Arch Systems · Full Time · 4 Weeks Ago
Arch Systems
🌎 Australia πŸ’΅ $45000 - $115K per year ⭐ 5-10 yrs exp πŸ’Ό Support
Lead and develop a global Level 2 Technical Support team while managing complex technical escalations and production incidents. Act as a bridge between customers and cross-functional teams to drive operational excellence and systemic improvements.

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