Own and resolve complex technical escalations end-to-end across SaaS and cloud-native environments. Collaborate with Engineering and Infrastructure teams to investigate issues and improve operational documentation.
Remote Support Specialist Jobs (4,599)
Search = support
Act as the primary contact for clients and therapists in Spain to ensure a high-quality mental health support experience. Responsibilities include managing support requests, matching therapists with clients, and resolving payment issues via CRM.
The role focuses on installing, configuring, and optimizing application systems and databases for software development and QA environments. It involves providing Level 2 analysis, troubleshooting performance issues, and managing client relationships through regular read-outs.
Associate Customer Support Technician
Applied Systems, Inc.
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Full Time
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1 Week Ago
Applied Systems, Inc.
Provide real-time customer support via phone, email, and chat to resolve software and hardware issues. Triage and document problems, escalating complex issues to the appropriate support levels when necessary.
Provide high-level administrative support to multiple executives including calendar and travel management. Coordinate customer service operations by triaging inboxes and resolving client inquiries within strict SLAs.
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This role serves as the strategic integrator for marketing across the CALA region, driving the adoption of marketing standards and capability building at the property level. It involves leading cross-functional programs, developing enablement toolkits, and managing a structured learning agenda for hotel marketing leaders.
The role involves researching and selecting the best suppliers and services to ensure quality, profitability, and customer satisfaction. Additionally, the specialist will support commercial strategies and evaluate shipping and supply options based on operational needs.
Respond to customer inquiries via telephone, email, and chat in German while adhering to company standards. Resolve issues effectively, document interactions in the CRM, and escalate complex cases to senior personnel.
Provide global end-user technical support for hardware, software, and connectivity issues while managing user accounts and inventory. Coordinate the support team's daily workload, document processes, and maintain the knowledge base to improve service quality.
Tier 1 Helpdesk Support (English-Speaking) Remote (Fixed-Term, 6 Months)
IQVIA
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Full Time
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1 Week Ago
IQVIA
Provide Tier 1 helpdesk support by identifying, categorizing, and resolving end-user queries and technical issues. Manage user account lifecycles, including creation and access provisioning, while ensuring compliance with security principles and SLAs.
The role involves guiding customers through SaaS platform functionalities and resolving technical issues via email, chat, and phone. Additionally, the specialist will create knowledge base articles and collaborate with teams to eliminate the root causes of reported problems.
Manage the technical onboarding and integration of merchants and payment providers within a payment orchestration environment. Provide post-live technical support by troubleshooting payment processing issues and maintaining technical documentation.
Provide remote technical support to resolve software incidents and problems for end-users, partners, and IT integrators. Manage the full incident lifecycle, including diagnosis, documentation, and stakeholder communication to meet defined service levels.
Modern Thyroid Clinic- Virtual Patient Support Specialist
Modern Thyroid Clinic
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Full Time
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1 Week Ago
Modern Thyroid Clinic
Acts as the primary point of contact for patients, managing incoming calls, emails, and onboarding processes. Provides real-time administrative and clinical support to the care team, including scheduling and lab result retrieval.
Coordinate client-facing activities including scheduling, communications, and event-related support. Maintain accurate records of client interactions and collaborate with internal teams to ensure a professional client experience.
Provide daily operational support to consultants and manage project systems setup and client compliance. Identify and drive process improvement initiatives to optimize organizational workflows.
Assist clients with personalized travel planning, including coordinating flights, hotels, and activities. Maintain accurate reservation records and provide ongoing itinerary support via phone, email, and messaging platforms.
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Assist travelers with vacation requests and coordinate lodging, flights, and activity bookings. Provide responsive client support and maintain accurate records within internal platforms.
Respond to customer inquiries via phone, email, and chat to ensure a seamless shopping experience. Assist with order placement, tracking, returns, and resolving billing or delivery issues.
Customer Support & Data Entry (US Candidates Only)
Jobs for Humanity
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Full Time
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1 Week Ago
Jobs for Humanity
The role involves responding to customer inquiries via phone, email, and chat to ensure a seamless shopping experience. Responsibilities include tracking orders, facilitating returns, and collaborating with departments to resolve billing and delivery issues.
Travel Experience & Support Coordinator
Hopesglobalgetaways
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Full Time
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1 Week Ago
Hopesglobalgetaways
Coordinate vacations, resort stays, and cruises by researching options and verifying itinerary details for clients. Provide ongoing travel guidance and support while managing booking updates and client records.
Assist clients with coordinating holiday travel plans, including researching destinations and managing booking details. Provide ongoing support through various digital communication platforms to ensure accurate itineraries and customer satisfaction.
Work From Home – Fundraising Support Contractor
ALONJA Enterprises LLC
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Full Time
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1 Week Ago
ALONJA Enterprises LLC
Communicate with donors to secure charitable contributions and process donations accurately. Ensure all interactions follow nonprofit guidelines and maintain high call quality and attendance standards.
Call Center Representative – Customer Support
Enterprise Call Center
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Full Time
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1 Week Ago
Enterprise Call Center
Handle inbound interactions for major brands to assist customers with service requests, account needs, and product support. Use guided systems to deliver high-quality care while maintaining brand alignment and professionalism.
Customer Service Agent – Inbound Support
Enterprise Call Center
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Full Time
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1 Week Ago
Enterprise Call Center
Handle inbound interactions for major brands to assist customers with questions, service requests, and account needs. Utilize guided systems and resources to deliver high-quality customer care while maintaining brand alignment.
Provide first-line technical assistance via email, chat, and phone to resolve software, hardware, and network issues. Document solutions in the knowledge base and collaborate with engineering teams to resolve complex technical problems.
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Respond to customer inquiries via email to resolve issues and maintain high satisfaction levels. Document interactions in the CRM system and collaborate with internal teams to escalate complex problems.
⭐Apply Now : Remote Business Support Associate | Flexible Hours | Immediate Hiring
Globe Life AO
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Full Time
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1 Week Ago
Globe Life AO
The associate will handle daily administrative tasks and maintain organized records. They are also responsible for communicating with customers and collaborating with team members via virtual platforms.
Remote Bilingual Customer Support (Vietnamese/English) - Music Streaming
ModSquad
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Full Time
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1 Week Ago
ModSquad
Act as the first point of contact for music streaming customers to help them navigate the platform and troubleshoot technical issues. Respond to customer inquiries via inbound messages in both Vietnamese and English to ensure a high-quality listening experience.
Documentation and Change Support Specialist
Future Tech Enterprise, Inc.
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Full Time
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1 Week Ago
Future Tech Enterprise, Inc.
The role focuses on managing compliance-related documentation and overseeing the lifecycle of documents within the QMS to maintain AS9100 standards. Additionally, the specialist coordinates Change Management activities, facilitates Change Control Board meetings, and supports training compliance.
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