Provide Tier 4 technical support and escalation resolution for complex NG911 call-taking and dispatching system architectures. Collaborate with product development and field services to validate emerging technologies and maintain system reliability.
Remote Ccna Jobs (31)
Tags = ccna
The Senior Hardware Technician serves as a technical leader for complex hardware operations, managing server implementations, troubleshooting failures, and mentoring junior staff. They are responsible for optimizing data center infrastructure, coordinating with vendors, and ensuring the reliability of mission-critical systems.
Telecommunications Electronics/Network Technician
Empower AI Inc.
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Full Time
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3 Days Ago
Empower AI Inc.
The technician will provide services related to the extension and upgrade of wired and wireless local area networks at medical treatment facilities. Responsibilities include infrastructure installation, hardware configuration, troubleshooting, and the completion of all required technical documentation.
The Cloud Network Architect will design, secure, and optimize IL5-compliant cloud network architectures within AWS GovCloud environments. They will implement Zero Trust principles, manage network security controls, and ensure compliance with federal and DoD-aligned mission requirements.
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Product Support Analyst I (Sun-Thurs; 8 PM to 5 AM ET)
ClinClinicaLink
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Full Time
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4 Days Ago
ClinClinicaLink
The Product Support Analyst will provide tier I technical support to end users via email, phone, and chat while managing support tickets from receipt to resolution. They will also collaborate with the team to improve documentation and ensure a high-quality end-user experience.
The Senior IT Support Engineer will provide technical excellence for systems, software, and hardware while acting as an advocate for customer satisfaction. Responsibilities include documenting internal knowledge bases, performing root cause analysis, and participating in an after-hours escalation on-call rotation.
Network Administrator Tier 2 (Network Operations Center) (REMOTE)
Koniag Government Services, LLC
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Full Time
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5 Days Ago
Koniag Government Services, LLC
The Tier 2 Network Administrator supports the Tier 3 team by monitoring, maintaining, and troubleshooting network systems. Responsibilities include verifying configurations, managing vendor communications, and escalating complex issues to senior staff.
Lead the administration and enhancement of an enterprise analytics platform for Marine Corps cybersecurity operations. Develop secure data pipelines, manage Databricks environments, and create advanced Qlik Sense dashboards for senior leadership.
The Solutions Engineer will act as a strategic technical advisor, architecting and delivering tailored cybersecurity solutions for OT/ICS environments. They will lead technical discovery, manage Proof of Concepts, and collaborate with cross-functional teams to drive the technical sales win.
Participate in a 3-month structured boot camp to build industry-ready networking skills. Engage with real enterprise environments and global customers to implement scalable technology solutions.
Lead the technical design and implementation of public safety radio networks, including infrastructure, subscribers, and WAN/CEN networks. Manage the project through to system acceptance, including coverage testing, frequency analysis, and customer design reviews.
The SOC Analyst monitors network and security systems for suspicious activity and performs initial event triage using tools like Splunk and Sentinel. They support incident response by gathering data, documenting observations, and assisting in vulnerability identification.
Lead and mentor a team of SOC analysts to provide strategic leadership and operational oversight for enterprise cybersecurity operations. Coordinate incident response and ensure compliance with FISMA/NIST and Department of War cybersecurity mandates.
Support the operation, maintenance, and continuous improvement of global network infrastructure including LAN, WAN, and cloud networking. Collaborate with cross-functional teams to troubleshoot incidents, manage network devices, and maintain accurate technical documentation.
Provide first-level support for global server and network infrastructure, including monitoring, triage, and basic troubleshooting. Ensure SLA compliance for service tickets and escalate complex issues to senior engineers with detailed documentation.
Acts as a technical sales professional and trusted advisor to provide technical solutions that address customer and partner business needs. Responsible for leading technical engagements, designing solutions, and driving technical closure to increase revenue and market share.
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Responsible for the deployment, configuration, and maintenance of ServiceNow MID Servers to ensure secure communication between the platform and infrastructure. The role involves monitoring system health, troubleshooting connectivity issues, and supporting ITOM capabilities like Discovery and Service Mapping.
Partner with the U.S. Sales Team to accelerate growth by providing technical expertise and product demonstrations to network operators and hyperscalers. Act as a technical interface between customers and the Product Management Team to influence product roadmaps and provide competitive intelligence.
Responsible for the design, implementation, and operational management of network and connectivity services across client and internal environments. This includes monitoring infrastructure, delivering network projects, and resolving complex connectivity incidents as a 3rd-line escalation point.
Provide specialist-level technical support for complex escalated incidents and drive automation to reduce reliance on third-party vendors. Manage infrastructure alerts, maintain CMDB accuracy, and contribute to the Change Advisory Board and Problem Management processes.
Midlevel DevOps Engineer ( 9 months Contract) - Octopus by RTG
robusta
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Part Time
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2 Weeks Ago
robusta
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The role involves planning, deploying, and managing scalable AVD environments and M365 workloads within high-security government clouds. You will provide strategic input for identity and security architecture while ensuring compliance with DoD and NIST frameworks.
The Professional Services Engineer acts as a customer-facing expert delivering advanced automated networking and cybersecurity solutions by assessing, designing, implementing, configuring, commissioning, and optimizing complex IT and OT network environments. Responsibilities include conducting in-depth assessments, preparing reports, serving as a technical consultant, leading deployment planning, and developing customized technical training for customers.
The Technical Account Manager (TAM) advocates for designated customers, ensuring their needs are managed across all offerings. This includes providing status updates on projects, managing relationships, and collaborating with internal teams to deliver high-impact outcomes.
Adjunct Instructor - CS375 Secure Operation
Park University
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Full Time
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25 Weeks Ago
Park University
The instructor will teach undergraduate courses focusing on secure operations of computers, networks, and IT systems. Responsibilities include delivering course content and facilitating hands-on security labs.
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