Lead the enterprise vision for customer delivery, including implementation, support, and customer success across a diverse product portfolio. Transform delivery functions into a scalable SaaS model while integrating AI-powered automation to improve speed-to-value and customer experience.
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Job category = Others
The CSDO is responsible for leading the enterprise-scale services and delivery organization, transforming product-centric silos into an integrated SaaS operating model. This includes overseeing implementation, support, and customer success while strategically integrating AI to improve speed-to-value and customer experience.
Drive deep product adoption and oversee technical strategy for top-tier customers as a primary technical advisor. Manage premium support relationships, lead implementation projects, and translate field insights into product requirements.
Lead a team of Knowledge Strategists to manage the end-to-end flow of readiness and improvement requests for CX pillars. Act as a player-coach to ensure accurate, actionable knowledge is available for specialists while pioneering AI-driven content automation.
Lead a team of Knowledge Strategists to manage the end-to-end flow of readiness and improvement requests for CX pillars. Act as a player-coach to ensure accurate, actionable knowledge is available for specialists while pioneering AI-driven content production.
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Lead the strategic implementation of CXA and CCaaS solutions for healthcare and life sciences customers, focusing on integrations with EHR/EMR systems like Epic. Act as a technical subject matter expert to design complex workflows and mentor cross-functional teams on integration best practices.
Territory Business Manager - Louisiana / Mississippi
SpringWorks Therapeutics
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Full Time
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1 Week Ago
SpringWorks Therapeutics
Lead sales at the territory level by executing brand objectives and serving as the primary liaison between customers and the company. Responsible for achieving revenue goals through rigorous account planning and the promotion of rare disease products to healthcare professionals.
Manage and prioritize global escalated support tickets, safety incidents, and insurance claims from inception to completion. Conduct thorough investigations to determine root causes and collaborate with internal and external stakeholders to mitigate brand impact.
Surgical Authorization Specialist- REMOTE (Must live in AZ Time zone)
Healthcare Outcomes Performance Co. (HOPCo)
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Full Time
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1 Week Ago
Healthcare Outcomes Performance Co. (HOPCo)
The specialist monitors and obtains authorizations for upcoming surgical cases while verifying patient insurance eligibility and benefits. They are also responsible for documenting authorization progress in patient charts and coordinating with physicians and staff to ensure timely case confirmation.
Lead the Apps & API team to manage the customer-facing surface of the marketing mix modeling platform, including public APIs and agentic apps. Responsible for team growth, execution roadmaps, and partnering with Product to align engineering priorities.
Dispatch Representative | Weekends
Rapido Solutions Group
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Full Time
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1 Week Ago
Rapido Solutions Group
Monitor active shipments and serve as the primary point of contact for customers and carriers during after-hours support. Troubleshoot delivery issues and document all interactions to ensure operational continuity.
Manage and optimize search and programmatic media activations across various retailer media networks to meet client KPIs. Prepare performance reports and handle administrative tasks such as invoicing, billing, and data mapping.
Sr. Technology Risk and Internal Controls Manager
Fanatics Betting & Gaming
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Full Time
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1 Week Ago
Fanatics Betting & Gaming
Lead the design and implementation of the internal control framework and regulatory financial reporting processes for the sports betting and iGaming platform. Partner with Engineering and InfoSec teams to manage user access, change management, and control automation across cloud infrastructure.
Responsible for the clinical review, investigation, and resolution of member and provider appeals and grievances. The role involves collaborating with medical directors to ensure regulatory compliance and monitoring the impact of decisions on STARs performance.
Oversee maintenance operations and physical conditions of multi-family properties while coordinating preventative maintenance programs. Collaborate with leadership to implement ownership goals, maximize revenue, and ensure compliance with safety and building codes.
The role involves assisting with the underwriting of insurance risks and providing technical and administrative support to ensure streamlined processes for agents and insureds. Key duties include analyzing underwriting information, processing endorsements, and collaborating with internal partners to resolve policy issues.
Lead efforts to secure major 5- to 7-figure funding partnerships from philanthropic corporations and manage a portfolio of existing partners. Collaborate with leadership to develop fundraising strategies and promote a culture of philanthropy across the organization.
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Technology Transformation Manager - WI Based Work from Home
Lakeland Care Plus INC
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Full Time
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1 Week Ago
Lakeland Care Plus INC
Leads digital transformation efforts by aligning technology with organizational strategy to deliver scalable service offerings for Managed Service Provider clients. Oversees modern workplace technologies and manages technical teams to ensure structured delivery and governance.
The Lead Client Advisor will manage relationships with pest control business owners, providing strategic guidance and support. This role involves monitoring client performance, troubleshooting issues, and collaborating with internal teams to improve service delivery processes.
Franchise Development Director
Honest Abe Roofing Corporate
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Full Time
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1 Week Ago
Honest Abe Roofing Corporate
The role focuses on identifying, qualifying, and closing exceptional franchise owners to expand the national brand. Responsibilities include managing the full sales journey, conducting discovery calls, and evaluating candidates' financial and leadership capabilities.
Agriculture Manager, Methane Pollution Prevention
Clean Air Task Force
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Full Time
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1 Week Ago
Clean Air Task Force
The Agriculture Manager will implement strategies to reduce methane emissions from the agriculture sector, specifically focusing on livestock in Latin America. This involves conducting technical analysis, advocating for national and subnational public policies, and collaborating with global partners to induce farmer behavior change.
Facilitate accurate communication between Hmong and English speakers via remote interpretation services. Ensure professional delivery of concepts and meanings while maintaining a secure and quiet environment.
Project Operations Specialist (Job ID: CHRDEE3R)
Inside Out Hiring
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Full Time
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1 Week Ago
Inside Out Hiring
The role involves supporting project management and construction teams by coordinating subcontractors, managing project documentation, and ensuring compliance. Key tasks include tracking quotes, maintaining project folders, and facilitating construction communications.
Deliver Certinia-based ERP solutions to clients, ensuring projects meet scope, timelines, and commercial objectives. Responsibilities include pre-sales support, functional configuration, client training, and mentoring junior consultants.
Provide 1:1 research consultations for graduate students and maintain student-facing library support materials. Collaborate across the university to integrate information literacy into the curriculum and audit database usage.
Lead strategic growth opportunities from early pursuit through award and ensure a seamless transition into operational execution. Coordinate cross-functional teams to develop win strategies, manage proposals, and maintain customer relationship continuity.
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Lead the engineering team for Lightspeed Payments, managing Engineering Managers and developers to deliver quality outcomes. Drive strategic execution, technical architecture, and cross-functional alignment within the Financial Services organization.
Lead engineering for Lightspeed Payments by managing a team of Engineering Managers and developers to deliver quality outcomes. Drive strategic execution, technical architecture, and cross-functional alignment to scale business systems.
Lead the engineering teams for Lightspeed Payments by providing strategic direction and ensuring the delivery of high-quality software results. Manage and develop engineering managers and developers while collaborating with cross-functional leaders to align organizational goals.
Drive the growth of the Shopify merchant lifecycle through high-velocity acquisition and technical implementation. Manage the end-to-end partner journey from initial outreach to post-launch optimization and performance auditing.
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