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Serve as the designated technical support engineering contact for strategic customers, resolving complex technical issues and providing proactive guidance to reduce business-impacting downtime. Collaborate with customer teams and Twilio Product and Engineering, report reproducible bugs, analyze support trends, and recommend improvements to products and support processes.
Execute and optimize paid advertising campaigns across platforms, managing campaign setup, tracking, budgets, pacing, testing, reporting, and performance monitoring. Communicate performance insights and recommendations to clients, identify growth opportunities, and use company tools and AI to improve campaign outcomes and operational efficiency.
Design, develop, and maintain scalable Salesforce and Litify solutions to improve business processes and automation. Collaborate with stakeholders to translate requirements into technical solutions while ensuring platform performance and data quality.
Manage a portfolio of university partners through proactive communication, recruitment support, and execution of agreed engagement plans, helping drive student enrollment and partnership growth. Maintain CRM records, coordinate meetings and events, track commitments and deadlines, and collaborate with internal teams to deliver a consistent partner and student experience.
Develop and execute comprehensive test plans and scripts for iOS and digital platforms to ensure functional and system integrity. Perform end-to-end transaction testing, log defects, and provide detailed reports to support quality assurance standards.
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Own the strategic vision and backlog for internal security tools and developer portals, prioritizing work that reduces systemic risk and improves the developer experience. Drive adoption of security policies and tooling, and connect executive security mandates with Agile delivery teams.
Manage Canadian Healthcare Professional contract records, agreements, invoices, payment requests, and supporting documentation, ensuring accurate and timely processing in line with company policies. Coordinate with cross-functional teams and stakeholders, maintain procedures, and contribute to process improvements and special projects.
![CI&T is hiring for remote [Job - 31343] Data Product Manager, Colombia](/assets/96be70cc-b65f-449c-9299-d619efa70efb.png){kind=small}
The Data & Analytics Manager will oversee the entire lifecycle of data products, from ideation and development to deployment and optimization. They will lead cross-functional teams and provide data analysis to support business growth through effective visualization and prioritization.
Lead the technical direction and architecture of a data modernization engagement, guiding a multidisciplinary team through the design, development, and deployment of data products. Align technical solutions with client business needs, collaborate across functions and markets, and contribute to data assessments and CI&T's broader data practice.
The manager will own the end-to-end customer lifecycle strategy, including email and SMS campaigns, to drive repeat purchases and loyalty. They will also analyze customer data to optimize journeys and coordinate messaging across various brand touchpoints.
Own the engineering tools roadmap and architecture, build integrations and AI-assisted SDLC tooling, and improve engineering productivity through automation and standardized processes. Produce executive-ready delivery reporting, support program and release management, and provide technical direction and mentorship to junior team members.
The Cost Optimization Analyst will use Excel to analyze data, identify cost-saving opportunities, and support financial reporting and reconciliation processes. They will also collaborate with cross-functional teams to improve operational efficiency and manage special projects as needed.
Design secure, scalable, and cost-effective AWS solutions, and lead migrations from on-premises environments to AWS. Support presales through client presentations, workshops, demonstrations, and proposals while advising clients and collaborating with teams throughout the project lifecycle.
Design, implement, and maintain scalable AWS infrastructure while managing Kubernetes environments and CI/CD pipelines. Contribute to cloud automation, observability, security, and production troubleshooting.
Support university partnership activities through alumni ambassador coordination, event and site-visit logistics, presentations, partner-facing materials, and administrative projects. Maintain accurate CRM and spreadsheet records, coordinate follow-ups, and take ownership of assigned tasks to support partnership and enrollment goals.
Own the reliability, quality, and timely release of data products, including scalable data-quality testing and investigations that prevent recurring issues. Lead cross-functional delivery and coverage expansion, communicate plans directly to clients, and collaborate with Commercial, Data Science, and Engineering to improve customer-facing data solutions.
Lead the frontend revamp and optimization of a high-traffic Shopify e-commerce store, with an immediate focus on redesigning the checkout experience. Collaborate with Design, Product, and Engineering to improve user experience, conversion rates, and performance through A/B testing and business metrics.
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Design and build scalable, cloud-native SaaS platforms and production-ready AI agents, including Graph-RAG solutions, while leading architectural decisions and developing high-performance APIs. Guide engineering teams on architecture, cloud infrastructure, and data platforms, and collaborate with product, sales, customer success, and engineering teams on technical solutions.
Support companies in their technological evolution and transformation as a CRM consultant. The posting does not specify further day-to-day responsibilities.
Architect and build scalable full-stack applications using .NET and Angular, including microsites, delivery engines, and social media integrations. Collaborate with stakeholders and distributed teams, set code quality standards, conduct reviews, promote AI-assisted development practices, and evaluate emerging technologies.
Design, build, and maintain scalable platform services, managing cloud resources and service boundaries while ensuring security and operational excellence. Monitor and optimize system performance, improve development processes, and communicate project status, risks, and issues to stakeholders.
Lead clinical data review activities and oversee study data science deliverables, timelines, quality, and financial metrics. Coordinate data review planning, analytics, risk management, resourcing, audits, and communication with clients and internal and external teams.
Own full-cycle recruiting across all functions, from intake and outbound sourcing through interviews, offers, and closing, while partnering with executives and maintaining hiring pipelines and reporting. Manage core People Operations activities, including employee lifecycle administration, systems and records, employee experience, culture initiatives, and support for international employment arrangements and compliance.
Plan and execute technical and functional tests, design test scenarios, and review products to identify defects and quality improvements. Communicate test results to development teams, track issue resolution, and ensure final products meet requirements and end-user expectations.
Support the design and improvement of digital interfaces and user experiences for web platforms and applications, using Figma to create wireframes, mockups, and prototypes. Maintain design components, refine existing products, participate in design reviews, document visual proposals and navigation flows, and research digital design trends and UX/UI best practices.
Build and manage commercial relationships with telecommunications carriers across Colombia, Venezuela, Mexico, and Central America, including negotiating rates and interconnection agreements and identifying new partnership opportunities. Monitor traffic route performance and costs, contribute to least-cost routing optimization, escalate routing issues, coordinate with internal teams, and report relationship and negotiation outcomes to management.
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Manage prospective-client intake, qualify leads, document interactions in the CRM, and maintain follow-up communication. Schedule consultations and attorney calendars, collect payments, coordinate calls with correctional facilities, and provide administrative and client-service support to the legal team.
The Social Commerce Strategist manages affiliate and social ambassador partnerships across platforms like TikTok, Meta, and Amazon to drive revenue. They are responsible for optimizing social shops, analyzing performance metrics, and providing actionable insights to clients.
The Legal Assistant will manage case workflows, prepare legal documentation, and ensure all court filings and deadlines are handled accurately. They will also maintain case records, coordinate with internal teams, and communicate updates to clients and their families.
The Full Stack Developer will participate in the development, maintenance, and evolution of enterprise applications. Responsibilities include building APIs, developing user interfaces, and integrating with databases using agile methodologies.
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