My IT Crew

Act as a technical expert troubleshooting Windows devices, Microsoft 365, and network infrastructure while managing client communications. You will handle ticket escalations, create internal documentation, and collaborate with vendors to resolve incidents.

The Support Engineer will troubleshoot Windows devices, Microsoft 365, and network infrastructure while serving as a trusted partner for clients. Responsibilities include managing ticket queues, creating internal documentation, and collaborating with vendors to resolve incidents.

The Support Engineer will troubleshoot Windows devices, Microsoft 365, and network infrastructure while serving as a trusted partner for clients. Responsibilities include managing ticket queues, creating internal documentation, and coordinating with vendors for incident resolution.

The Project Engineer is responsible for designing project work to meet client needs, upholding best practices, and adhering to budgets and timelines while performing professional services. Key duties include leading technical client onboarding, designing and implementing network projects, creating detailed project scopes of work, and developing comprehensive project work plans.