474 Help Desk jobs available for remote work from home. Apply for positions such as Technical Support Specialist - SPOL, Director, Sales AI Transformation Digital & Agent Experience Product Manager, Functional SAP Consultant (Semi-Remote, Part-Time), and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
Trusted by 300,000+ remote workers worldwide.
The specialist provides technical and product support to clients through various channels while collaborating with internal teams to resolve issues. They also contribute to the creation of self-service resources and participate in product testing to enhance user experience.
The Director will lead the transformation and delivery of a unified AI product portfolio across the Medicare sales and shopping ecosystem. This role involves defining product strategy, managing cross-functional teams, and ensuring seamless integration of AI-enabled experiences for consumers and agents.
The consultant will serve as a subject matter expert to support the transition to an SAP ERP platform for the Defense Commissary Agency. Responsibilities include collaborating with stakeholders, managing system issues, conducting testing, and providing training to end users.
Provide first-level technical support by troubleshooting and resolving end-user issues across multiple service areas. Manage ticket routing, documentation, and follow-up to ensure customer satisfaction and adherence to service standards.
Provide professional first-tier support to global customers via phone, email, and other communication channels. Accurately route tickets, monitor systems, and escalate technical issues to the appropriate departments.
We watch for new remote help desk jobs and email you the matches. Free. Unsubscribe in one click.
Provide world-class customer service through chat and email while maintaining accuracy and efficiency. Act as a key team participant by contributing to department initiatives and supporting colleagues.
Manage a help desk team to provide support for federal public-facing websites while ensuring adherence to strict response and resolution service levels. Oversee content governance, ticket triage, and user training to maintain high-quality digital services.
Provide world-class customer service through voice, chat, and email while maintaining high performance metrics. Actively participate in department initiatives and collaborate with the team to drive successful outcomes.
Provide world-class customer service through voice, chat, and email while maintaining high performance metrics. Actively participate in department initiatives and collaborate with the team to drive successful development.
Provide technical support and platform monitoring for Microsoft 365 and SharePoint Online environments. Document incidents, resolve user issues, and escalate complex technical problems to appropriate subject matter experts.
The Operations Assistant will manage finance, contracting, and revenue tracking while maintaining CRM data and infrastructure. Additionally, the role supports people and culture operations, including hiring, onboarding, and team event coordination.
The COBOL Developer will maintain, enhance, and support legacy business applications within mainframe environments. Responsibilities include writing and modifying COBOL and JCL code, troubleshooting production issues, and ensuring compliance with STIG requirements.
You will troubleshoot and resolve customer issues across hardware, software, and networking systems while maintaining accurate documentation of all interactions. Additionally, you will leverage AI tools to improve response quality and ensure optimal system performance for customers.
Develop and execute comprehensive user adoption, training, and experience strategies for SAP S/4HANA and enterprise applications. Manage knowledge architecture, AI enablement, and user support channels to ensure seamless onboarding and sustained employee engagement.
The Inbox Manager and Coordinator oversee the program's inbox operations, managing ticket workflows and supporting part-time organizers to ensure high-quality participant experiences. They are responsible for training staff, monitoring inbox performance, and resolving complex or escalated inquiries to maintain efficiency.
The Senior Developer will personally design and write complex code for the STAAND system while owning the end-to-end CI/CD and ALM processes. They will also provide production support, conduct quality reviews, and collaborate directly with social workers and stakeholders to ensure operational needs are met.
The S2C Operations Advocate provides day-to-day support for supplier record maintenance, compliance program coordination, and third-party credentialing. This role also manages the help desk queue and collaborates with cross-functional teams to ensure process adherence and accurate financial reporting.
We watch for new remote help desk jobs and email you the matches. Free. Unsubscribe in one click.
The Mortgage Loan Originator is responsible for managing a successful loan pipeline and providing superior customer service to help clients achieve homeownership. They must proactively build and expand a professional network to self-generate business while meeting individual monthly sales goals.
Monitor and triage cybersecurity alerts across client environments while investigating suspicious activity and potential threats. Support incident response activities, document findings, and maintain accurate security tickets while collaborating with the team.
The Lead Customer Service Representative handles escalated member concerns and provides Help Desk support for the customer service team. They also research inquiries, identify trends in escalations, and partner with management to improve team performance and resolution processes.
Provide Tier 1-2 technical support for enterprise AI tools to agency stakeholders via multiple communication channels. Diagnose software issues, manage knowledge base documentation, and act as a feedback loop between users and engineering teams.
Lead the support operations for enterprise AI services while providing white-glove assistance to senior stakeholders and the Administrator’s office. Manage the support queue, mentor staff, maintain documentation, and facilitate feedback loops between leadership and technical teams.
Manage implementation, onboarding, and ongoing technical support for clinical integrations including E-Rx, E-labs, and billing. Collaborate with cross-functional teams to document processes and advocate for product improvements based on customer feedback.
Provide technical support to end-users via phone and chat regarding computers, operating systems, network connections, and peripherals. Manage and document support tickets while escalating complex issues to level 2 or 3 technical teams.
The role involves managing employee data processes, records, and transactions while providing help desk support for customer operations. You will solve routine problems within a team environment, following established guidelines and instructions.
The analyst will maintain and optimize medication records, formularies, and workflows within the Epic Willow system. They will also collaborate with clinical teams to resolve system issues and ensure compliance with regulatory and safety standards.
We watch for new remote help desk jobs and email you the matches. Free. Unsubscribe in one click.
Manage the end-to-end customer experience by leveraging AI to automate repetitive tasks while focusing on high-impact onboarding, training, and account health. Act as a key partner to the product team by providing structured feedback and evidence-based insights from customer interactions.
You will lead the IT strategy, infrastructure, and operations across delivery depots, engineering labs, and corporate offices. This includes managing IT budgets, vendor relationships, security compliance, and scaling systems to support rapid business growth.
The Director of IT Operations will lead a global team to manage infrastructure, help desk services, and facility management while ensuring 99.5%+ uptime for healthcare SaaS platforms. They will also drive AI-enhanced operational efficiency, oversee security compliance, and manage disaster recovery and business continuity planning.
The Service Desk Agent provides technical support to users by diagnosing and resolving issues related to hardware, software, and networks. They also document service requests and act as a liaison between customers and internal departments to ensure timely problem resolution.
Stop the endless job search. Our AI finds and applies to the best jobs for you.
Everything you need to know about remote work
