412 Help Desk jobs available for remote work from home. Apply for positions such as Help Desk Specialist – Tier 1, Manager, Yardi Help Desk (Remote-US), Remote Customer Onboarding Support Specialist, and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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The Help Desk Specialist serves as the primary point of contact for end users, providing frontline IT support and troubleshooting for account and workstation issues. They are responsible for triaging tickets, documenting incidents in the ITSM system, and escalating complex issues to higher-tier teams.
The Manager, Yardi Help Desk will lead daily operations, supervise support staff, and ensure timely resolution of support tickets for the Yardi Senior Housing product suite. They will also analyze support trends, develop KPIs, and partner with cross-functional teams to improve the overall user experience.
The specialist will guide new customers through the onboarding process and provide ongoing support via email and chat. They will also maintain internal knowledge base documentation and collaborate with teams to improve the customer experience.
The Applications Analyst is responsible for the build, maintenance, testing, and optimization of Epic Ambulatory and related outpatient clinical workflows. They partner with clinical and operational stakeholders to ensure system reliability and improve documentation, patient access, and care coordination.
The Mobility Operations Specialist will design, implement, and maintain enterprise mobility solutions while providing fourth-level support for mobile hardware, applications, and MDM tools. They will also manage vendor relationships, resolve escalations, and create technical documentation to support global end users.
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The Technical Resource Center Analyst provides first-level technical support, troubleshooting, and problem resolution for employees and systems. They are responsible for documenting interactions, managing user accounts, and escalating complex issues to senior staff.
The specialist will lead the technical onboarding and remote connectivity deployment for dental practice clients. They will also serve as the primary technical owner for ongoing support, troubleshooting connectivity issues and collaborating with internal teams and third-party vendors.
Serve as the primary point of contact for incoming customer support inquiries via phone and email. Troubleshoot and resolve technical issues related to hardware and software while maintaining accurate documentation in the case management system.
Lead the technical direction and ownership of core Microsoft platforms, including M365, Entra ID, and Azure services. Responsible for secure service delivery, automation, identity management, and providing Tier 3 technical escalation support.
Oversee daily enterprise help desk operations, managing Tier 1 and Tier 2 support teams to ensure SLA adherence and service quality. Lead workforce scheduling, ticket quality assurance, and the production of performance reports for government stakeholders.
Lead global IT operations and support for a remote workforce, balancing productivity with strict HIPAA security and compliance standards. Manage vendor relationships, optimize technology costs, and oversee a small support team to ensure operational excellence.
Own day-to-day IT operations, user lifecycle management, and endpoint security for a fully remote workforce. Drive the implementation of AI-powered automation to reduce manual toil and maintain compliance with security frameworks.
Provide world-class technical customer assistance via voice, chat, and email while meeting performance metrics. Collaborate with internal teams to provide feedback and support the development of department initiatives.
Provide world-class technical customer assistance via voice, chat, and email while meeting performance metrics. Collaborate with internal teams to provide feedback and support the development of the department.
Provide world-class technical customer assistance via voice, chat, and email while meeting performance metrics. Collaborate with internal teams to provide feedback and support the development of department initiatives.
Provide world-class technical customer assistance via voice, chat, and email while meeting performance metrics. Collaborate with internal teams to provide feedback and support the development of the department.
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Provide world-class technical customer assistance via voice, chat, and email while meeting performance metrics. Collaborate with internal teams to provide feedback and drive the successful development of department initiatives.
Serve as the first point of contact for US customers to troubleshoot and resolve technical issues using Jira. Maintain ticket hygiene, coordinate with global support teams, and contribute to the internal knowledge base.
The role involves performing routine platform administration, managing small project roadmap initiatives, and automating workflows and processes. It also requires coordinating with the Help Desk and ensuring compliance with security policies and standard operating procedures.
Provide professional and empathetic customer support to Deaf and Hard of Hearing clients via ASL video calls, chat, and email. Responsibilities include troubleshooting product issues, educating clients on service features, and maintaining detailed interaction records in the CRM.
The role involves deploying and maintaining servers, network hardware, and virtual machines within Azure and Hyper-V environments. Additionally, the administrator provides Tier III technical support and manages identity and access governance via ICAM and OKTA SSO.
Provide world-class customer service via voice, chat, and email while meeting specific performance metrics. Collaborate with internal teams to provide feedback and support the development of department initiatives.
Provide world-class customer service via voice, chat, and email while meeting performance metrics. Collaborate with internal teams to provide feedback and support the development of department initiatives.
Architect and automate internal IT systems, focusing on identity infrastructure, device management, and SaaS lifecycle. Serve as the high-level escalation point for complex systems issues and drive an automation-first culture.
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Provide technical support for RCM and billing software to customers via email and manage the ticket lifecycle from triage to escalation. Collaborate with engineering teams to prioritize product improvements and enhance the overall customer experience.
Handle multichannel customer inquiries regarding automotive products, services, and electromobility while resolving complaints. Assist in training new employees and maintaining internal databases with technical issue reports.
Handle multichannel customer inquiries regarding automotive products, services, and electromobility while resolving complaints. Responsibilities also include reporting product malfunctions, updating internal databases, and assisting in training new employees.
The agent will handle multichannel customer inquiries regarding automotive products, services, and electromobility while resolving complaints. Responsibilities also include reporting product malfunctions and updating internal technical databases.
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