The Director of Payroll leads the administration and delivery of U.S. and Canadian payroll operations, ensuring compliance and accuracy for approximately 3,000 employees. This role manages the payroll team, oversees vendor relationships, and drives process improvements while partnering with cross-functional departments like Finance, HR, and Accounting.
The Case Manager serves as the initial clinical contact for members, guiding them through their healthcare journey and optimizing clinical quality. They are responsible for documenting health histories, coordinating with providers, and ensuring high levels of member satisfaction across various service lines.
The SOC Lead oversees daily security operations, including incident detection, response, and the management of SIEM platforms. This role also involves mentoring analysts, developing security playbooks, and collaborating with cross-functional teams to align with organizational security goals.
The SIEM Engineer is responsible for designing, implementing, and managing SIEM platforms to protect organizational assets from cyber threats. This role involves monitoring, analyzing, and responding to security incidents while collaborating with cross-functional teams to enhance the security posture.
Investigate and respond to escalated security incidents, conduct proactive threat hunting, and improve SIEM/SOAR detection capabilities. Document findings and remediation, mentor Tier 1 analysts, collaborate with internal and external stakeholders, and integrate threat intelligence into monitoring.
The Senior Manager is responsible for developing and implementing procurement strategies for indirect commodities such as IT, marketing, and professional services. They will lead contract negotiations, drive cost savings, and manage supplier relationships to ensure business goals are met.
The Senior Business Analyst provides strategic business analysis services by working closely with business units to understand strategies, processes, and requirements. They lead project documentation, manage scope, and facilitate process design changes to improve quality and data reliability.
The Senior Director of Engineering leads the strategy, vision, and execution of the identity, authentication, and access management ecosystem. This role oversees multiple engineering teams to deliver secure, scalable, and frictionless user experiences across the platform.
Design, develop, and maintain scalable Salesforce Service Cloud solutions to support clinical care and patient engagement. Lead technical design reviews, mentor junior engineers, and collaborate with cross-functional stakeholders to ensure high-quality, secure, and performant platform delivery.
Provide medical guidance and triage for patients with complex health needs via telecommunication platforms. Coordinate emergency resources and maintain accurate patient records in accordance with company protocols and medical ethics.
The Senior Technical Program Manager leads the end-to-end delivery of complex, cross-functional technical programs and strategic initiatives. This role aligns technical execution with business objectives by partnering with product, engineering, and operations teams.
Lead customer-facing implementations of Teladoc Health devices, software, and integrated technologies from planning through go-live, including configuration, validation, troubleshooting, and customer training. Manage implementation risks and stakeholder coordination while maintaining documentation, improving processes, and supporting product and operational readiness.
Assess patients remotely through active listening and structured interviews, determine clinical severity and appropriate care, and provide medical advice, including prescribing medication when appropriate. Coordinate and follow up on medical or emergency resources, document cases, report incidents, and comply with clinical protocols, quality standards, and medical ethics.
Conduct structured telephone interviews to gather necessary information from potential policyholders. Evaluate the medical risk of applicants to determine appropriate insurance coverage and premiums.
The Customer Success Specialist II manages customer disputes, account audits, and billing inquiries to ensure high satisfaction and retention. They also design advanced reports and lead cross-functional initiatives to drive operational excellence and strategic account health.
Design, implement, and support enterprise-scale network infrastructure across Azure, AWS, and on-premises environments. Collaborate with cross-functional teams to ensure network reliability, security, and automation through Infrastructure as Code.
You will own the vision and strategy for the core member-facing software experience across the entire care journey. This involves mapping the end-to-end member experience, driving cross-functional alignment, and using data-driven insights to deliver high-impact product outcomes.
Build, test, and support full-stack applications, primarily using Ruby on Rails and React, including APIs, integrations, and database-backed services. Collaborate on architecture and product requirements, maintain automated tests, review code, troubleshoot production issues, support deployments and on-call operations, and improve engineering practices.
The engineer will design, develop, and maintain complex healthcare integration workflows using Mirth Connect and HL7v2 standards. They will also provide production support, troubleshoot connectivity issues, and collaborate with internal and external partners to ensure reliable data exchange.
The Regional Medical Director will oversee clinical quality, provider performance, and operational policies within their assigned region. They act as the primary advocate for providers, focusing on satisfaction, accountability, and continuous clinical improvement.
Provide high-quality virtual primary care services via video and phone, including diagnosing conditions and prescribing treatments. Collaborate with healthcare teams to manage patient panels while maintaining accurate medical records and adhering to clinical standards.
Architect and operationalize AI-augmented capabilities to improve the reliability, scalability, and observability of data processing systems. Lead cross-functional efforts to implement intelligent failure detection, data quality monitoring, and automated remediation patterns.
The Expert Coach provides 1:1 virtual coaching to empower members in managing chronic conditions and improving clinical outcomes. They also support content development, mentor junior coaches, and facilitate group learning events.
The Expert Coach provides 1:1 coaching to empower members in managing chronic conditions and driving positive behavior changes. They also support content development, mentor less experienced coaches, and participate in process improvement initiatives.
The Nurse Practitioner will provide comprehensive, personalized primary care services to patients remotely, including assessments, diagnosis, and treatment planning. They will also collaborate with interdisciplinary teams and maintain accurate electronic health records to ensure coordinated care.
The Director of Strategic Partnerships will lead the growth, retention, and operational execution of commercial partnership relationships across various healthcare channels. They will serve as a senior liaison, working cross-functionally to advance business priorities and drive revenue and margin goals.
Conduct thorough virtual assessments to diagnose acute conditions and develop individualized treatment plans for patients. Collaborate with cross-functional care teams while documenting visits efficiently in the electronic health record system.
Provide individual teletherapy sessions via secure video and phone while conducting assessments and developing personalized treatment plans. Collaborate with a care team to ensure high-quality service and maintain accurate clinical records in compliance with regulatory standards.
The Senior Manager will partner with Consumer Marketing teams to deliver actionable campaign insights and maintain performance dashboards across digital and offline channels. They will also lead business reviews, manage forecasting models, and educate stakeholders on data literacy and self-service tools.
The Senior Technology Business Manager will lead IDS governance activities and oversee end-to-end labor reporting processes. This role ensures compliance with SOX and GAAP standards while providing actionable financial insights to cross-functional leadership.
The role involves architecting and developing scalable features for a healthcare platform while providing technical leadership to a small engineering team. Responsibilities include maintaining containerized applications, optimizing database schemas, and ensuring high performance and security for member-facing services.
The Account Executive is responsible for driving the adoption and expansion of virtual health services within hospitals and integrated delivery networks. They will manage the full sales cycle, including presenting solutions to C-level leaders and overseeing implementation and client satisfaction.
Provide medical advice and triage to patients via teleconsultation, including phone, video, or chat. Determine the required level of care and coordinate emergency resources when necessary.
Provide medical guidance and advice to patients with complex health needs through telematic means. Manage medical resources, perform clinical triage, and ensure accurate documentation of patient cases in the system.
The Senior Site Reliability Engineer will define and implement service level objectives while improving the reliability, scalability, and observability of critical cloud-based services. They will also lead incident response efforts, conduct root cause analysis, and mentor the SRE team to ensure operational excellence.
The Manager, Broker Sales will build and expand partnerships with brokers and benefits consultants to drive the adoption of Teladoc Health solutions. They are responsible for executing a territory sales strategy, managing the full sales cycle, and achieving annual revenue quotas.
Lead the development and maturation of the enterprise Platform Engineering organization by building a modern, automation-first platform on Microsoft Azure. Partner with cross-functional teams to establish self-service capabilities, Infrastructure as Code standards, and robust cloud governance.
Provide comprehensive virtual medical services to Teladoc members through various modalities. Collaborate with internal teams to support clinical initiatives and serve as a mentor for fellow physicians.
The nurse will provide health education to patients with various pathologies to promote healthy lifestyle changes. They will also conduct health surveys to collect data on patient well-being and medical history while ensuring accurate documentation.
The Registered Dietitian provides personalized medical nutrition therapy and nutrition plans to patients via a virtual telemedicine platform. They are responsible for monitoring patient progress, maintaining accurate clinical documentation, and providing ongoing dietary education.
Provide virtual psychiatric evaluations and ongoing care for members with various mental health concerns. Conduct comprehensive assessments via video or phone and prescribe non-controlled medications.
Deliver virtual individual therapy sessions for adolescent and adult populations using secure video and phone. Assess, diagnose, and develop treatment plans while maintaining accurate clinical documentation.
Drive revenue growth by prospecting and managing strategic relationships with enterprise clients having 5,000+ employees. Act as a liaison to help clients reduce costs and improve health outcomes through the Teladoc Health platform.
Lead the drafting, review, and negotiation of commercial, vendor, and privacy agreements. Provide practical legal counsel to internal stakeholders across various domains including healthcare regulatory, IT, and human resources.
Conduct health surveys to collect data on patient well-being and risk factors to evaluate overall health status. Provide health education to patients to help them manage pathologies and promote healthy lifestyle habits.
Provide medical guidance and advice to pediatric patients through active listening and structured interviews. Determine the severity of cases, prescribe medication if necessary, and activate appropriate medical resources.
The Nurse Practitioner will provide comprehensive and personalized Mental Health services remotely by conducting virtual patient assessments, diagnosing, and treating common mental health illnesses. This role involves developing treatment plans, prescribing medications, ordering diagnostic tests, and collaborating with interdisciplinary healthcare teams.
