The Vice President of Professional Services will own the P&L, delivery governance, and team structure for MES platform implementations in life sciences environments. They will also develop partner strategies and collaborate cross-functionally to ensure successful project execution and customer growth.
The Onboarding Manager will guide new customers through the implementation process for TUNE and CAKE to ensure long-term success. They will manage client training, facilitate early adoption, and develop strategies to support the customer lifecycle.
The Director will build and execute a go-to-market strategy for the ProAdmin calculation engine while managing partnerships with pension administration system vendors. They will lead end-to-end sales opportunities and build trust with plan sponsors, consultants, and technology partners.
Manage a portfolio of existing clients as their primary contact, building trusted relationships and advising them on how to optimize and grow their performance marketing business using the TUNE platform. Renew contracts, identify account growth opportunities, upsell products, and train clients to adopt new features and services.
You will embed with customers to identify workflow inefficiencies and build AI-powered solutions to automate tasks like repair order creation and parts sourcing. You will also partner with product and engineering teams to scale these field-tested solutions into the core platform.
Provide responsive customer support by phone and email, track customer contacts in a ticketing system, and identify product improvements. Guide software development changes, test fixes and new features, and create training materials and webinars about regulations and system features.
The senior graphic designer will partner with the marketing team to manage ongoing brand and design needs across digital, print, and video formats. Responsibilities include maintaining brand consistency, evolving visual frameworks, and preparing assets for developer handoff.
Lead the transition from manual testing to an automation-driven quality engineering model using the Playwright framework. Manage a global QA team while defining automation strategies, CI/CD integration, and data-driven quality metrics.
The consultant supports the account management team by identifying client requirements, developing tailored product solutions, and driving the solution assurance process. They are responsible for delivering product presentations, managing proposals, and acting as a client advocate to ensure business needs are met.
The Innovation Manager is responsible for identifying, validating, and commercializing strategic growth initiatives to create new recurring revenue. This role acts as an internal entrepreneur, managing initiatives from concept through to their establishment as a sustainable part of the business.
The Product Manager will define, prioritize, and deliver partner integrations across the Empower and Exchange platforms. They are responsible for managing the full lifecycle of integration capabilities, from strategy and roadmap execution to implementation enablement and ongoing product evolution.
The consultant will partner with mortgage lenders to lead business transformation, system implementation, and process optimization initiatives. They are responsible for facilitating discovery sessions, documenting requirements, and designing functional solutions to drive operational efficiency.
The Sales Executive is responsible for generating and closing revenue through strategic partnerships, including technology providers and consultants. They will manage executive-level relationships, develop account plans, and lead complex sales cycles from discovery through contract execution.
Generate new sales opportunities through high-volume outbound calls and other prospecting channels, engaging senior decision-makers and qualifying potential customers. Schedule qualified meetings for the sales team, maintain accurate CRM records, collaborate with Sales and Marketing, and meet activity and pipeline targets.
The Technical Services Engineer provides primary incident resolution, manages hardware and software support, and maintains server infrastructure for cloud hosting. They are responsible for documenting issues, managing support requests, and providing technical training to customers.
The Project Manager oversees the full implementation lifecycle of software projects, ensuring they are delivered on schedule and within budget. They act as the primary point of contact for clients while managing project financials, risks, and cross-functional team coordination.
The Account Manager is responsible for managing current and potential OPE accounts through outbound relationship building and lead generation. Key duties include making 50 calls per day, conducting product webinars, and maintaining accurate records in SFDC.
The Account Executive will manage the full sales cycle from prospecting and qualifying inbound leads to closing deals with automotive repair shops. They will also maintain relationships with existing accounts to identify and pursue upsell and expansion opportunities.
The CIO is responsible for defining and executing enterprise technology strategy while ensuring the reliability, security, and scalability of cloud-based SaaS systems. They lead cross-functional teams in IT, security, and business platforms to drive modernization, automation, and effective risk management.
Lead and manage a team of actuarial specialists while providing expert guidance on combo plan design, compliance, and administration. Collaborate with software developers to refine plan administration tools and ensure actuarial accuracy through testing and validation.
The role involves providing expert guidance on combo plan design and administration while supporting customer inquiries and troubleshooting plan-specific issues. You will also collaborate with development teams to refine software features and participate in the testing and validation of new functionalities.
Perform quality assurance and testing for ProAdmin software enhancements and client solutions. Provide expert technical support, training, and configuration services for clients managing defined benefit pension plans.
Drive customer retention and new revenue growth by expanding product adoption and identifying cross-sell opportunities. Build trusted advisor relationships and manage a high-quality sales pipeline using company methodologies and tools.
Serve as the primary strategic advisor and relationship owner for a portfolio of franchise and multi-location brands to drive retention and growth. Align client business objectives with measurable marketing outcomes across digital, SEO, and AI technology solutions.
The role involves overseeing financial operations and managing strategic financial planning. The manager will likely be responsible for budgeting and reporting to support business growth.
Act as the first line of technical defense for production issues by triaging, diagnosing, and resolving problems within a payments platform. Collaborate with engineering teams to identify systemic bugs and contribute to long-term code and configuration fixes.
Oversee the successful execution of complex projects and manage the end-to-end client relationship, including onboarding and renewals. Serve as the primary point of contact to ensure client satisfaction, drive product adoption, and identify growth opportunities.
The Territory Sales Executive is responsible for acquiring new customers and managing system upgrades within a specific geography. Key duties include conducting product demonstrations, generating qualified leads, and maintaining CRM compliance.
Manage the full sales cycle from prospecting and cold outreach to closing deals with TPAs and plan sponsors. Represent the company at industry trade shows and maintain relationships with existing clients to grow the business.
Responsible for driving revenue growth by selling mortgage technology software to new and existing financial institution clients. This includes managing strategic accounts, presenting proposals, and negotiating complex deals to meet business objectives.
