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The Onboarding Manager will guide new customers through the implementation process for TUNE and CAKE to ensure long-term success. They will manage client training, facilitate early adoption, and develop strategies to support the customer lifecycle.
As an Onboarding Manager, you’ll help new customers get up and running on TUNE and CAKE and build the habits that set them up for long-term success. Working alongside the onboarding team, you’ll guide clients from the sales handoff through training and early adoption, proactively engaging in strategies that support every stage of their customer lifecycle. You’ll start by supporting onboarding projects, then gradually take ownership of your own clients. This role is a strong fit for someone with affiliate industry experience who is passionate about training, whether that means leading live sessions or learning new skills yourself. You go full throttle on new projects, love building strategies, and get energized by finding solutions that deliver real value to clients.
FLSA Designation (US Only):
Salary Range:
The estimated base salary range for this role is USD$81,000.00 - USD$99,000.00 per year. We include salary ranges in job postings only where required by applicable pay transparency laws, based on the jurisdictions in which the role may be performed. The posted range is a good faith estimate and reflects factors that are subject to change. Final offer amounts may vary based on job-related factors, including work location, candidate experience and expertise, and other relevant considerations.Other Compensation (US Only):
Benefits (US Only):
Time off (US Only):
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