First Advantage Global operating Centre

Technical Support Analyst (integration support)

First Advantage Global operating Centre · Full Time · 2 days ago

🌎 India ⭐ 2-5 yrs exp 💼 Software Development

The role involves providing daily production support for integration applications to ensure seamless data exchange and high system availability. Responsibilities include troubleshooting technical issues, performing root cause analysis, and collaborating with internal teams and vendors to resolve integration-related problems.

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Regulatory Intelligence & Communications Specialist

First Advantage Global operating Centre · Full Time · 2 days ago

First Advantage Global operating Centre

🌎 India ⭐ 2-5 yrs exp 💼 Legal

The specialist monitors regulatory developments across healthcare and transportation sectors to ensure internal and external stakeholders remain informed. They manage the end-to-end production of regulatory newsletters and coordinate communication workflows between legal, compliance, and marketing teams.

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Mid-Market Sales Representative

First Advantage Global operating Centre · Full Time · 2 days ago

First Advantage Global operating Centre

🌎 Brazil ⭐ 5-10 yrs exp 💼 Sales

The Mid-Market Sales Representative will drive revenue growth by identifying and closing new business opportunities within assigned territories. They are responsible for building strong relationships with executive stakeholders and presenting strategic, value-driven solutions that meet client needs.

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Medical Review Officer

First Advantage Global operating Centre · Full Time · 2 days ago

First Advantage Global operating Centre

🌎 Mexico ⭐ 2-5 yrs exp 💼 Healthcare

The Medical Review Officer interprets and reports drug test results for DOT and non-DOT clients while ensuring compliance with federal regulations. They also conduct interviews with donors to determine legitimate medical explanations for non-negative test results.

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Commercial Sales Executive

First Advantage Global operating Centre · Full Time · 2 days ago

First Advantage Global operating Centre

🌎 United States 💵 $90000 - $100K per year ⭐ 5-10 yrs exp 💼 Sales

The Commercial Sales Executive will drive a disciplined sales process to identify, build relationships, and close deals with prospective clients. They are responsible for meeting financial targets and communicating the company's value proposition to key stakeholders.

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Zscaler Admin

First Advantage Global operating Centre · Full Time · 3 days ago

First Advantage Global operating Centre

🌎 India ⭐ 2-5 yrs exp 💼 Others

The Zscaler Administrator is responsible for the configuration, operation, and improvement of the Zscaler platform, including ZIA, ZPA, and ZDX. They will collaborate with cross-functional teams to implement security policies, manage global access, and ensure high-performance network connectivity.

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Director, Contract Operations

First Advantage Global operating Centre · Full Time · 3 days ago

First Advantage Global operating Centre

🌎 United States 💵 $140K - $175K per year ⭐ 10+ yrs exp 💼 Others

The Director of Global Contract Operations is responsible for defining and executing the global contracting strategy, governance framework, and technology roadmap. This role leads process transformation, manages contract lifecycle technology, and ensures operational effectiveness across legal and business functions.

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Software Engineer/Sr Software Engineer (.Net Core and AWS)

First Advantage Global operating Centre · Full Time · 5 days ago

First Advantage Global operating Centre

🌎 India ⭐ 5-10 yrs exp 💼 Software Development

Design, develop, and maintain high-quality, scalable software solutions using .NET Core and AWS. Collaborate with cross-functional teams in an Agile environment to ensure application performance, security, and reliability.

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Key Sales Executive (US Remote)

First Advantage Global operating Centre · Full Time · 5 days ago

First Advantage Global operating Centre

🌎 United States 💵 $125K - $150K per year ⭐ 5-10 yrs exp 💼 Sales

The Key Account Sales Executive will manage and grow a portfolio of strategic technology accounts by driving multi-solution expansion and meeting financial quotas. They are responsible for leading the discovery process, building compelling business cases, and managing the full sales cycle from prospecting to closing.

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Customer Success Partner

First Advantage Global operating Centre · Full Time · 8 days ago

First Advantage Global operating Centre

🌎 Germany ⭐ 2-5 yrs exp 💼 Sales

The Customer Success Partner manages client background screening programs and develops strategic relationships to ensure retention and growth. They act as a liaison between clients and internal departments while identifying opportunities to expand service offerings.

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Associate Customer Experience Specialist/Spécialiste associé(e) de l’expérience client

First Advantage Global operating Centre · Full Time · 8 days ago

First Advantage Global operating Centre

🌎 Canada 💵 42000 - 44249.4 per year ⭐ 0-2 yrs exp 💼 Support

The Associate Customer Experience Specialist provides high-quality support to clients and candidates via voice, chat, and email. They are responsible for managing multiple business applications, resolving inquiries efficiently, and documenting all interactions accurately.

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Associate Scrum Master

First Advantage Global operating Centre · Full Time · 13 days ago

First Advantage Global operating Centre

🌎 Mexico ⭐ 0-2 yrs exp 💼 Product

The Associate Scrum Master facilitates agile ceremonies and ensures development pods adhere to agile values and processes. They also manage scope, timelines, and metrics while removing blockers and fostering collaboration between the team and product owners.

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Solutions Engineer

First Advantage Global operating Centre · Full Time · 14 days ago

First Advantage Global operating Centre

🌎 India ⭐ 5-10 yrs exp 💼 Software Development

The Solutions Engineer acts as a technical expert bridging product, engineering, and sales to design and implement scalable customer solutions. Responsibilities include leading technical discovery, architecting integrations, and supporting the sales cycle through demos and technical enablement.

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Lead Software Engineer

First Advantage Global operating Centre · Full Time · 14 days ago

First Advantage Global operating Centre

🌎 India ⭐ 10+ yrs exp 💼 Software Development

The Lead Software Engineer will provide technical leadership and mentorship to the development team while driving the architecture and implementation of global platforms. They are responsible for managing developers, ensuring on-time delivery of features, and fostering an Agile and DevOps culture.

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Sr Software Engineer

First Advantage Global operating Centre · Full Time · 14 days ago

First Advantage Global operating Centre

🌎 India ⭐ 5-10 yrs exp 💼 Software Development

The Senior Software Engineer will design, develop, and maintain enterprise-grade SaaS applications using C# and .NET technologies. They will also mentor junior developers, conduct code reviews, and collaborate with cross-functional teams in an Agile environment.

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Trust and Compliance Analyst

First Advantage Global operating Centre · Full Time · 15 days ago

First Advantage Global operating Centre

🌎 United States 💵 $105K - $125K per year ⭐ 2-5 yrs exp 💼 Legal

The role involves managing the Trust Center and supporting compliance initiatives including SOX, SOC 2, ISO 27001, and NIST frameworks. You will collaborate with cross-functional teams to develop internal controls, conduct risk assessments, and facilitate audit readiness.

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Sr Technical Product Manager

First Advantage Global operating Centre · Full Time · 15 days ago

First Advantage Global operating Centre

🌎 India ⭐ 5-10 yrs exp 💼 Product

The Senior Technical Product Owner acts as the connective layer between product strategy and engineering execution to deliver scalable, secure solutions. They are responsible for defining product requirements, managing the backlog, and ensuring alignment between business vision and technical delivery.

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SD (Account Setup)

First Advantage Global operating Centre · Full Time · 17 days ago

First Advantage Global operating Centre

🌎 India ⭐ 0-2 yrs exp 💼 Others

The Operations Analyst manages inbound and outbound calls to perform reference, education, and employment verifications. They are responsible for validating information, maintaining databases, and ensuring accurate reporting for clients and candidates.

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Director, Product Management (Crim Automation)

First Advantage Global operating Centre · Full Time · 19 days ago

First Advantage Global operating Centre

🌎 India ⭐ 5-10 yrs exp 💼 Product

The Director of Product Management will lead the end-to-end execution of global criminal and public record automation capabilities. They are responsible for managing the product roadmap, leading product teams, and partnering with engineering and operations to achieve revenue and efficiency goals.

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Lead Cloud Engineer

First Advantage Global operating Centre · Full Time · 19 days ago

First Advantage Global operating Centre

🌎 India ⭐ 10+ yrs exp 💼 Software Development

The Lead Cloud Engineer will oversee the design, automation, and deployment of Azure and hybrid infrastructure solutions. They will also collaborate with cross-functional teams to ensure operational reliability, security, and continuous improvement of cloud platforms.

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Senior Full Stack Engineer

First Advantage Global operating Centre · Full Time · 22 days ago

First Advantage Global operating Centre

🌎 Mexico ⭐ 5-10 yrs exp 💼 Software Development

The Senior Full-Stack Engineer will lead code reviews, mentor junior developers, and collaborate with cross-functional teams to deliver high-quality software solutions. They are responsible for building and maintaining scalable applications using C#, .NET, and various cloud-based technologies.

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Lead SRE

First Advantage Global operating Centre · Full Time · 23 days ago

First Advantage Global operating Centre

🌎 India ⭐ 10+ yrs exp 💼 Software Development

You will lead and scale the SRE function in India, ensuring the reliability, scalability, and performance of production systems. Responsibilities include mentoring a team, driving SRE best practices like SLIs and SLOs, and championing automation to improve operational efficiency.

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Senior Salesforce Business Analyst

First Advantage Global operating Centre · Full Time · 23 days ago

First Advantage Global operating Centre

🌎 Philippines ⭐ 5-10 yrs exp 💼 Software Development

The Senior Salesforce Business Analyst will document and design business processes while collaborating with stakeholders to implement Salesforce solutions and automations. They will also act as a subject matter expert to optimize workflows and improve key performance indicators across various internal teams.

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Global Contract Specialist

First Advantage Global operating Centre · Full Time · 24 days ago

First Advantage Global operating Centre

🌎 United States 💵 $60000 - $70000 per year ⭐ 2-5 yrs exp 💼 Legal

The Global Contract Specialist manages the entire lifecycle of client and vendor contracts while ensuring adherence to organizational policies and regulatory requirements. They serve as a liaison between sales, procurement, and legal teams, and provide supervision to entry-level professional staff.

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Customer Success Partner (Technology Vertical)

First Advantage Global operating Centre · Full Time · 25 days ago

First Advantage Global operating Centre

🌎 United States 💵 $75000 - $90000 per year ⭐ 2-5 yrs exp 💼 Sales

Manage and grow revenue within strategic enterprise accounts through consultative sales and the development of strategic account plans. Coordinate with internal operations and technology teams to ensure service levels are maintained and client business reviews are delivered.

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Product Manager, Healthcare

First Advantage Global operating Centre · Full Time · a month ago

First Advantage Global operating Centre

🌎 United States 💵 $105K - $125K per year ⭐ 2-5 yrs exp 💼 Product

Drive value across healthcare screening, credentialing, and onboarding workflows by translating client needs into a prioritized product roadmap. Collaborate with engineering and cross-functional teams to implement healthcare-focused product enhancements and ensure regulatory compliance.

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Zscaler Admin

First Advantage Global operating Centre · Full Time · a month ago

First Advantage Global operating Centre

🌎 India ⭐ 2-5 yrs exp 💼 Others

Responsible for the configuration, operation, and improvement of the Zscaler platform, including ZIA, ZPA, and ZDX. The role involves implementing security policies, managing global access, and collaborating with networking and security teams to ensure high-performance connectivity.

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Revenue Enablement Manager - GTM Transformation

First Advantage Global operating Centre · Full Time · a month ago

First Advantage Global operating Centre

🌎 United States 💵 $115K - $125K per year ⭐ 5-10 yrs exp 💼 Sales

Lead the design and implementation of GTM transformation initiatives to improve how global sales and customer success teams execute. This includes owning the rollout of revenue intelligence systems and optimizing sales workflows to reduce friction.

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Operations Specialist (For Pooling - Any Shift)

First Advantage Global operating Centre · Full Time · a month ago

First Advantage Global operating Centre

🌎 Philippines ⭐ 0-2 yrs exp 💼 Others

The Operations Specialist is responsible for conducting inbound and outbound calls to verify employment, education, and credentials. They must investigate reference credibility and provide comprehensive verification reports to clients.

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Commercial Performance Analyst

First Advantage Global operating Centre · Full Time · a month ago

First Advantage Global operating Centre

🌎 United States 💵 $60000 - $80000 per year ⭐ 5-10 yrs exp 💼 Others

The Commercial Performance Analyst supports the GTM with ownership of ACV performance and revenue performance. This role involves monitoring pipeline health, forecast accuracy, and revenue realization while collaborating with various stakeholders.

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Senior Revenue Operations Analyst

First Advantage Global operating Centre · Full Time · a month ago

First Advantage Global operating Centre

🌎 United States 💵 $80000 - $100K per year ⭐ 5-10 yrs exp 💼 Sales

The Senior Revenue Operations Analyst is responsible for annual go-to-market planning, sales compensation strategy, and optimizing workflows across revenue operations systems. This role also delivers actionable sales performance analysis to support strategic decision-making.

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Operations Specialist

First Advantage Global operating Centre · Full Time · a month ago

First Advantage Global operating Centre

🌎 Colombia ⭐ 0-2 yrs exp 💼 Others

The Operations Specialist will deliver accurate screening results and help clients create safer environments. Responsibilities include verifying candidate details and writing detailed reports on discrepancies.

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Sales Operations Architect

First Advantage Global operating Centre · Full Time · a month ago

First Advantage Global operating Centre

🌎 United States 💵 $60000 - $80000 per year ⭐ 10+ yrs exp 💼 Software Development

The Sales Operations Architect will support sales execution through operational leadership, analytical insight, and disciplined process standards. This role involves executing sales planning, process analysis, and providing Salesforce-based operational support for the Sales organization.

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Director People & Culture

First Advantage Global operating Centre · Full Time · a month ago

First Advantage Global operating Centre

🌎 Philippines ⭐ 10+ yrs exp 💼 Others

Oversee strategic People & Culture initiatives for Global Operations Centers and onshore teams in the Philippines. Lead policy refinement, acquisition integration, and cultural transformation to align local operations with global standards.

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Technical Support Analyst - Integrations, Tier 2

First Advantage Global operating Centre · Full Time · a month ago

First Advantage Global operating Centre

🌎 Canada 💵 80000 - 95000 per year ⭐ 2-5 yrs exp 💼 Support

Act as a technical liaison between clients and internal departments to resolve complex integration issues and prevent background screening problems. Responsibilities include troubleshooting bugs, managing JIRA cases, and collaborating with engineering teams to resolve high-level technical incidents.

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Marketing Data Analyst

First Advantage Global operating Centre · Full Time · a month ago

First Advantage Global operating Centre

🌎 Germany ⭐ 2-5 yrs exp 💼 Software Development

The role focuses on extracting and analyzing large datasets from CRM and marketing platforms to measure B2B funnel effectiveness. It involves building automated dashboards and collaborating with stakeholders to drive strategic marketing decisions.

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Sr. Customer Success Partner

First Advantage Global operating Centre · Full Time · a month ago

First Advantage Global operating Centre

🌎 United States 💵 $100K - $125K per year ⭐ 5-10 yrs exp 💼 Sales

Manage and grow revenue within strategic enterprise accounts in the Technology Vertical through the development of strategic account plans. Coordinate with internal cross-functional teams to ensure service levels are maintained and deliver quarterly business reviews to clients.

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Senior AI Engineer

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 Poland ⭐ 5-10 yrs exp 💼 Software Development

The role involves designing and delivering AI-driven solutions for background screening within a Scrum team. Responsibilities include productionizing ML models, building data pipelines, and ensuring the reliability and security of production AI/ML workloads.

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Product Analyst

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 Canada 💵 90000 - 100K per year ⭐ 2-5 yrs exp 💼 Product

The Product Analyst supports the delivery of product implementations by collaborating with cross-functional teams to demonstrate and support monitoring solutions. They are responsible for creating product documentation and managing implementation tasks to ensure customer success.

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Data Engineer with Salesforce

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 Germany ⭐ 5-10 yrs exp 💼 Software Development

Construct and maintain scalable data pipelines and workflows across Salesforce, Oracle ERP, and Azure Cloud. Collaborate with cross-functional teams to ensure data quality and support analytics and reporting needs for RevOps and GTM systems.

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Bilingual Operations Specialist

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 Colombia ⭐ 2-5 yrs exp 💼 Others

The specialist will support global operations within the HR technology industry, focusing on background screening and identity solutions. They will contribute to the efficiency of onboarding and verification services for global organizations.

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Software QA Engineer

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 India ⭐ 2-5 yrs exp 💼 Software Development

The role involves ensuring the quality of software platforms and APIs used for employment background screening and identity solutions. The engineer will focus on innovation and automation to help organizations hire smarter and onboard faster.

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Product Manager

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 United States 💵 $110K - $130K per year ⭐ 2-5 yrs exp 💼 Product

Lead the end-to-end product lifecycle by defining visions, creating user stories, and driving strategic initiatives using Agile methodology. Collaborate with cross-functional teams to enhance customer experience and drive revenue growth through innovative product features.

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Customer Success Analyst

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 Malaysia ⭐ 2-5 yrs exp 💼 Sales

The role involves managing client relationships, handling first-level case escalations, and performing report research and analysis. Responsibilities include monitoring service tickets, verifying applicant documentation, and identifying sales leads to drive revenue growth.

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Bilingual Associate Operations Specialist

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 Poland ⭐ 0-2 yrs exp 💼 Others

Initiate and process background checks through internal and third-party systems while communicating with institutions across the EMEA region. Ensure high-quality case file reviews and maintain compliance with data protection and privacy legislation.

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Lead Software QA Engineer

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 Mexico ⭐ 5-10 yrs exp 💼 Software Development

Lead QA delivery and automation initiatives by designing and optimizing frameworks for UI, API, and integration testing. Collaborate with cross-functional teams to translate business requirements into robust automated test coverage within an Agile environment.

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Product Data Analyst

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 United States 💵 $55000 - $75000 per year ⭐ 2-5 yrs exp 💼 Software Development

The Product Data Analyst drives data-driven decision-making by managing the Product Solutions data roadmap and executing ETL processes. They analyze large datasets to identify trends and provide actionable insights to senior leadership and cross-functional teams.

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Sr Customer Success Partner - GIG

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 United States 💵 $100K - $125K per year ⭐ 5-10 yrs exp 💼 Sales

Serve as a trusted advisor for large gig economy customers, focusing on risk, trust, safety, and compliance strategy. Act as a liaison between customers and internal product teams to translate operational needs into technical requirements.

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Customer Success Partner

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 United States 💵 $75000 - $90000 per year ⭐ 2-5 yrs exp 💼 Sales

Manage and grow revenue within strategic enterprise accounts through consultative sales and the development of strategic account plans. Coordinate with internal cross-functional teams to ensure service levels are maintained and provide solutions to complex business problems.

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Verification Specialist (Non Voice Process) - Bangalore

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 India ⭐ 0-2 yrs exp 💼 Others

The specialist is responsible for conducting inbound and outbound calls to verify employment, education, and credentials. They must investigate reference credibility and provide comprehensive verification reports to clients.

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Verification Specialist (Non Voice Process) - Mumbai

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 India ⭐ 0-2 yrs exp 💼 Others

The specialist is responsible for conducting inbound and outbound calls to verify employment, education, and credentials. They must investigate reference credibility and provide comprehensive reports to clients within the database.

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Full Stack Engineer

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 United States 💵 $110K - $140K per year ⭐ 2-5 yrs exp 💼 Software Development

The engineer will be responsible for developing new features, maintaining existing functionality, and providing support for high-volume, security-intensive applications. This includes executing the full software development life cycle, managing cloud deployments, and implementing quality assurance procedures.

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Vendor Platform Administrator

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 Germany ⭐ 2-5 yrs exp 💼 Software Development

Oversee global vendors and administer the OneTrust TPRM platform to ensure compliance and optimize software utility. Develop reporting dashboards and manage data integrations between Dun & Bradstreet and the vendor management system.

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Verification Specialist (Voice Process) - Bangalore

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 India ⭐ 0-2 yrs exp 💼 Others

The specialist is responsible for conducting inbound and outbound calls to verify employment, education, and credentials. They must investigate reference credibility and provide comprehensive verification reports to clients.

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Financial Specialist

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 Philippines ⭐ 2-5 yrs exp 💼 Finance

The Finance Specialist provides day-to-day support for the HKASEAN Finance team, focusing on accounts payable, journal entries, and month-end close activities. Key duties include processing invoices, reconciling bank statements, and assisting with statutory audits.

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Oracle EBS Integrations Consultant

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 India ⭐ 5-10 yrs exp 💼 Software Development

Design and develop integrations between Oracle R12 Financials modules and cloud systems using APIs and middleware. Optimize performance for batch jobs and ensure adherence to Oracle best practices and audit standards.

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Customer Success Partner

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 Singapore ⭐ 5-10 yrs exp 💼 Sales

The role focuses on driving business growth and customer satisfaction for local and global accounts through renewals and upselling. It involves managing complex client structures and collaborating with internal stakeholders to ensure service delivery meets contractual metrics.

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Sr Customer Success Partner

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 Singapore ⭐ 5-10 yrs exp 💼 Sales

Manage strategic accounts to grow revenue through the sale of background screening solutions and the development of account plans. Coordinate with cross-functional teams to ensure service levels are maintained and deliver quarterly business reviews to clients.

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Product Owner, Data Analytics

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 Philippines ⭐ 5-10 yrs exp 💼 Software Development

Define and deliver scalable analytics products and dashboards to help internal business teams move from manual reporting to self-service insights. Manage the product backlog using Agile processes while partnering with data engineering teams to ensure governance and compliance.

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Salesforce Admin Leader

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 India ⭐ 10+ yrs exp 💼 Software Development

Lead the administration and governance of the Salesforce platform across multiple clouds to ensure efficient release management and business alignment. Responsibilities include managing user access, configuring platform features, and liaising with stakeholders to translate business requirements into scalable technical solutions.

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Oracle Project Manager

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 India ⭐ 10+ yrs exp 💼 Software Development

Lead end-to-end Oracle EBS implementation, upgrade, and support projects while managing cross-functional teams. Define project scope, timelines, and budgets while acting as the primary point of contact for stakeholders.

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Vulnerability Management Engineer

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 Germany ⭐ 2-5 yrs exp 💼 Software Development

The role involves performing recurring vulnerability scans across organizational systems and cloud environments to identify and mitigate security risks. You will collaborate with IT and development teams to implement remediation plans and mature existing vulnerability management processes.

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Senior Application Security Engineer

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 Germany ⭐ 2-5 yrs exp 💼 Software Development

The Senior AppSec Engineer drives security assessments and implements secure application code bases to reduce enterprise risk. Responsibilities include performing threat modeling, managing penetration testing vendors, and configuring SAST/DAST tooling.

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APAC Customer Care Director (English-Cantonese Speaker)

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 Philippines ⭐ 10+ yrs exp 💼 Support

Lead the customer care experience across the APAC region, serving as the senior point of contact for key customers and a strategic bridge between internal operations and clients. Responsible for driving long-term customer satisfaction, managing complex escalations, and influencing service delivery improvements.

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APAC Customer Care Director

First Advantage Global operating Centre · Full Time · 2 months ago

First Advantage Global operating Centre

🌎 Malaysia ⭐ 10+ yrs exp 💼 Support

Lead the customer care experience across the APAC region, serving as the senior point of contact for key customers and a strategic bridge between internal operations and clients. Drive long-term customer satisfaction by managing complex escalations and influencing service delivery improvements.

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